Summary:

• More than four years of experience in Software Quality Assurance for Web based Client Server and N-tier applications.
• Experienced in implementing and delivering project using industry best practice and exposed to software development methodologies like Software Development Life Cycle (SDLC) and Agile
• Experienced in manual testing using Mercury Test Suite Test Director.
• Good experience in creating Test Plan, Test Strategy, Test Cases and Traceability Matrix.
• Worked with Test Director to create Test plan, Test cases and report defects.
• Experienced in reviewing test plans and scripts written by other team members.
• Co-ordinated with developers to understand the applications and worked on the test cases with them.
• Knowledge in Analysis of Problem Severity, Defect tracking system and Defect reporting system.
• Experienced in Regression testing, Performance/Stress testing, Integration and System Testing, and Full Life Cycle Testing.
• Ability to work under strict and aggressive deadlines.

Education and Training:

• Completed a course in Manual Testing and Automated test tools
• HTML and JavaScript
• Java Programming
• Bachelors in Commerce

Technical Skills:

• Languages: SQL, Java, HTML
• Databases: Oracle, MySQL, MS Access, and SQL Server
• Platforms: Unix/Linux and Windows 98/2000/NT/XP
• Testing Tools: Test Director, Win Runner and QTP
• Web/App Server: Apache, TomCat, Web Sphere and IIS
• Networking: TCP/IP, LAN and WAN

Experience:
Confidential, Troy
August 2011 – Sept 2011
QA Analyst

• ViSalus offers a line of innovative wellness products. Their product line offers simple, complete solutions to help with your weight loss and fitness goals
• Visalus is in the process of launching their Canada branch, Have created high level Test Plans for the application with caters to the Canadian market
• Created Test case scenario and test cases for validating the application for the Canada launch.
• Oversaw the pilot launch for Canada and did the backend testing for the same.
• Interacted with the Business Analyst to understand the application.
• Used Advanced Query Tool to run the queries to get the results for the reports.
• Ran daily reports from Production and copy output in Excel to prepare the reports for the Management Team, Sales Event teams, Accounting, and other business needs.
• Trained others in order for them to understand progress
• Helped the call center Personnel who assisted the distributors or customer for their Vi-Net Email application.
• Kept track of the bugs in the Basecamp Bug list and following up with the developers about the progress of the open tickets
• Kept track of the bugs in the mobile application in Fragmobile application and interacting with the progress of the open ticket

Confidential Detroit
June 2011– July 2011
QA Analyst

• Medco is a leading pharmacy benefit manager (PBM), with the nation's largest mail order pharmacy operations. Through advanced pharmacy, Medco improves the health and lowers the total cost of care for clients and their members.
• Medco has campaigns in which they notify the customers via postal mails. These campaigns are to target customers for different schemes. Since it is targeted for specific customers, it is important the information is send to the right customers and hence I validate the data in the worksheets provided by developers with the data in the database via SQL queries.
• Frequently utilized Test Director.
• Updated QC plan from the Functional Requirement Document or Business Requirement Document.
• Going forward will be created QC Plans based on FRD/BRD documentation and trained others
• Managed the campaigns with the Business owners and developers.
• Used SQL assistant to query the data from the Terradata database.

Confidential
Sept 2010 – May 2011
Accountant/QA

• Vigilant Technologies specializes in Oracle Professional and Managed Services. Founded in 1999, they help customers envision, plan and implement Oracle-based Applications, Database and Middleware systems across variety of industries
• The QA for Vigilant Technologies was done from India, used to co-ordinate with the testing team in India and do QA Testing.
• Able to assist in determining the most qualified candidate and made recommendations to the Recruiting Manager
• Screened applicants appropriately, conducting preliminary telephone interviews.
• Maintained all the accounting procedures in QuickBooks Accounting package and took care of the accounts receivables and accounts payables.

Confidential Toronto
Apr 2008 – February 2009
QA Engineer

• Network Solutions, is a U.S. based company, which provides Domain names, E-mail, Web Hosting, Web Design Services, E-Commerce Packages, Online marketing, Website Security, etc., mainly targeting small sized businesses. It provides in-house tools called ‘Image café’ to design and build websites. Recently the company launched a new product called “Vertigo”, which targeted professionals like doctors, lawyers, etc. to help build their own websites.
• The company migrated users from EdgeDesk email system to OpenXchange email system.
• Reviewed the business requirement documents, functional specification and Use Cases for EdgeDesk and OpenXchange email systems.
• Wrote test cases for EdgeDesk and OpenXchange email systems and the migration process from Edgedesk to Open Exchange.
• Developed test cases after reviewing the UI specification and Use cases for website backup module. Manually executing the test cases for the same.
• Developed positive and negative scenarios for the various modules of the applications.
• Always do an initial shake-out of a new environment that is set up to see that the basic functionality works and if not create high severity Ticket Request.
• Executed the Test cases manually and open Ticket Requests for bugs. When the bugs are fixed, re-test the issue and perform Regression tests.
• Did backend testing on Linux to validate that the bugs are fixed. Also verified the data in the tables of Oracle Database.
• Performed Functional, Performance and User Acceptance Testing for all types of applications.
• Involved in the testing of the Maintenance releases which were uptaken weekly in Production.
• Due to the aggressive timeline, the progress of the code change, new builds and testing was discussed daily with the entire project team.
• Worked in the Developers testing environment to assist them with testing in order to speed up the code build process.
• Prepared a Report on a daily basis of the test case execution process
• Attended weekly meeting with the QA Team and give a weekly status report.
• Co-ordinated with Developers from Toronto and Germany to understand the application and worked on re-testing the fixed bugs.
• Co-ordinated with QA team from India and U.S to assist them in testing.
• Environment: Apache, J2EE, Java, Tomcat, Linux, TestDirector, Windows, MySQL, Oracle Database

Confidential Toronto
Jan 2008 – Feb 2008
Software Tester

• IPsmarx VoIP is involved in designing and implementing advanced platforms for Internet Telephone Service Providers. Their modules includes management tool for their IP Telephone Services and a VOIP based billing system which is developed in-house.
• Reviewed the business requirement documents and functional specification for the GUI applications and the Core side.
• Developed test cases for various modules of the application.
• Executed the Test cases manually and checked the results
• Prepared a Report on a daily basis of the test case execution process
• Developed positive and negative scenarios for the requirements.
• Did the core side testing by making calls and checking whether the reports display the calls made along with the deductions.
• Interacted with development team whenever necessary.

Confidential Toronto
Jun 2006 – Nov 2007
QA Analyst

• Bank of Montreal is a highly diversified North American financial service organization.
• They were involved in migrating from Java to Microsoft technologies. It consisted of modules for Online Banking (Savings/Checking /Certificate of Deposits), Cheque Imaging and Identity Management and Enrollment Services.
• Reviewed and Analyzed business requirement documents, functional specification and Use cases for various functionalities.
• Developed test cases and test scripts for different Modules.
• Developed positive and negative scenarios for the requirements.
• Interacted with development team when writing test cases to understand the application.
• Performed Regression testing, functional testing and user acceptance testing
• Worked with Business Analyst to update the product documentation.
• Reported and managed bugs in Test Director and follow the life-cycle of the bug till it is closed.
• Executed test cases manually and log defects using Test Director.
• Prepared weekly test execution, defect report for submission to Test Lead.
• Communicated with developers for existing bugs and for new developing product.
• Used SQL queries using TOAD for validating data transfer during database migration.
• Attended weekly meeting to discuss about tasks and milestones

Environment: Test Director, ASP, Visual Basic, SQL Server, Oracle 9i, PL/SQL, Windows 2000 server.

Confidential
Jul 2004 – Apr 2006
QA Engineer

• Responsible for analysis, testing and product delivery of the following client server based applications Sales Monitoring System and Shares Accounting System. Sales Monitoring System project helps in monitoring the products sales of the company. Shares Accounting System project maintains information about company shares and accounts. It consists of shareholder details, share transfer details, share certificate details. This system keeps track of information about Shares holders, handling issues, bonus rights, maintaining details of shares held by each shareholder, keeping track of share transfers, generating dividend, warrants, providing information on shares to management and generating statutory reports.
• Involved in the design of shareholder module.
• Involved in implementation of shareholder and share transfer modules.
• Reviewed Business requirements and Business rules for both the projects.
• Developed Test Plan for both projects.
• Created test cases for both projects
• Executed Test Plan, Test Cases for each new build
• Performed Functional, regression, system, user acceptance and end to end testing
• Worked on back-end testing by writing SQL queries using TOAD.
• Reported And managed bugs using PVCS tool

Environment: Oracle, C++, Developer 2000, Forms, Reports, Windows NT, TestDirector, Windows 2000, TOAD, UNIX and PVCS.