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Quality Assurance Engineer Resume

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CA

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Objective
To combine my education, experience, and self-taught knowledge in a work environment that is challenging and rewarding. Participate in the creation of something original.

Experience
2005-2010 Confidential, IL
System Administrator for the Quality Assurance & Development teams
Setup, managed and maintained multiple Microsoft Active Directory Domains, MS-Exchange Servers (2003/2007/2010) and MS-SQL Servers (2003/2005) for a user base of 50 to 100 accounts. 
Administrated and supported a development and QA team of over 100 people in both Chicago and Bangalore working with VMware ESX Server and multiple virtual machines. 
Tested company\'s full line of software from MS-Windows XP, Vista & 7 and Blackberry clients to MS Windows 2003, 2008 & SQL and Blackberry Enterprise Servers.

2004 Confidential, CA
Quality Assurance Contractor
Tested VMware ACE which is a secure PC environment for MS-Windows systems.
Tested package distribution using LANDesk, Altiris, and Microsoft Group Policy Software Installation.

2003-2004 Confidential Chicago, IL
Sound Engineer
Live show sound mixing for multiple bands.
Maintain, repair, and upgrade audio & video equipment.
Setup live radio and streaming Internet broadcasts.

1999-2003 Confidential Palo Alto, CA
Quality Assurance Engineer
Involved in testing company’s entire line of software from Workstation to Server products.
Worked with the both Linux and MS-Windows version of Workstation and GSX products.
Learned to setup MS-Windows NT/2000/2002 and Linux OS servers for web (Apache/IIS), clustering, video streaming, and other professional/enterprise configurations.
Installed, configured, and tested enterprise backup software (Veritas Netbackup & BackupExec, Legato, Arcserve, and Tivoli) and hardware (HP/Compaq, Dell, and IBM DLT and SuperDLT drives) for ESX product.
Worked researching and finding solutions for customers’ problems.
Helped setup test plans and testing resources.

1998-1999 Confidential, CA
Quality Assurance Engineer
Responsible for creation of test scripts that exercised all aspects of programs.
Oversaw the testing of twenty plus different titles at various stages.
Supervised various teams of testers that ranged from a small group of five to a large group of twenty or more.
Organized and evaluated problems testers found and reported the information to the development team.

1997-1998 Confidential Hollywood, CA
Field Service Representative
Maintain MS-Windows workstations and Novell & MS-Windows NT file servers for multiple customers.
Setup and Installed Novell and MS-Windows servers.

1996-1997 Confidential, CA
Lead/Technical Software Tester
Lead tester on British localization of 101 Dalmatians Print Studio and technical lead on Nightmare Ned.
Helped test and evaluate new software technologies and hardware developments.
Was involved in the creation of a bug tracking system, designed with MS-Access.
Followed and helped in the design of general test plans.
Was responsible for over 15 educational and entertainment titles.

1994-1995 Confidential, PA
Technical Support
Helped establish a technical support group.
Part of test team for a new database tracking system.
Implemented training course for new recruits.

Education
Bachelor of Arts

Other Experience
I have participated in general public beta testing of Microsoft\'s Platform Preview of Windows 95/98, developer beta testing of Windows 2000, Windows XP and beta tester for RedHat. Live show sound engineer for "Luis Villegas & The U.N.". Completed the Park Tool School for bicycle maintenance and repair. Volunteered with Bikes for Chicago a group that works with inner-city high school students teaching them bicycle repair.

InterestsI am interested in cycling, disc golf, Open Source Software, and brewing.

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