Career Highlights:

Experience: 12+ years of consistent achievements in quality assurance, management, and business analysis in fixed income and retail banking.
Expertise: Well-rounded proficiency in managing people and technical projects combined with hands-on technical ability.
Credentials: ISTQB certified tester (International Software Testing Qualifications Board) backed by Masters of Technology Management degree.

CORE COMPETENCIES AND STRENGTHS

• Managed complex testing initiatives involving large teams.
• Managed off shore and local team members to test and deploy software releases.
• Mentored testers on testing and documentation practices.
• Expert in testing banking and Fixed Income applications
• Strong communication, documentation and presentation skills
• Extensive knowledge and experience in all stages of the Software Development Life Cycle (SDLC) beginning from initiation and definition to deployment and support
• Excellent analytical skills for understanding the business requirements, business rules/processes and detailed design of the application
• Experience in setting up the test environment, performing installations and providing support
• Team player with excellent time management skills having profound insight to determine priorities, schedule work, and meet critical deadlines

PROFESSIONAL EXPERIENCE:

Confidential January 2011 – Present
Sr. Quality Assurance Analyst

• Manage ongoing testing projects related to IRS (Interest Rate Swaps) and US Treasuries trade execution and FIX Protocol on Bloomberg Terminals.
• Automate test scripts and suites to test Bloomberg Functions for Fixed Income Electronic Trading using proprietary automation script writer tool - ASW
• Provide project walkthrough, overview and on-going support to the users and business owners and stake holders.
• Write, maintain and execute test strategies, test plans, test cases, test scripts and generate software defect reports using ASW and Spy Tool.
• Collaborate with testers, developers and business users in testing complex projects and in the overall enhancement of software product quality
• Interact with developers and project sponsors globally to discuss the defects and problem resolution.
• Continuously improve the QA process by reviewing and evaluating existing practices.
• Create traceability Matrix to ensure that the test cases, test plans are detailed and defects are thoroughly identified and linked to the requirements.
• Manage VCON, FIT, IFIT, FAXM, RBYI, ALLQ, MISX, BLTR, TWS and BBTI functions

Confidential Oct 2008 – Dec 2010
Project Management Specialist/QA Lead

• Lead a team of QA Engineers to ensure that analysis and testing goals are met.
• Liaised between the business users and FIRM (Fixed Income Repository Management) system team in documenting and validating system requirements, supporting project implementation, validating overnight and systems workflows and processes.
• Managed the numerous releases from testing to production.
• Managed database refreshes with DBA’s to ensure that the test environment reflects production quality data.
• Performed Back-End testing to ensure data consistency on front-end by writing and executing SQL queries on the database.
• Performed User Acceptance Testing on a vendor owned trading system (Aladdin) for Fixed Income products.
• Prepared test cases for Aladdin Rec tool to test the load of pricing files received from different vendors such as Blackrock.
• Analyzed requirements, created documentation, tested the application and trained the business users for the Archived data application created in .NET and JAVA
• Provided production support to the FIRM help desk and support critical production issues.
• Performed mapping of data interfaces and files to feed the downstream systems
• Provided training to the team members about Fixed Income batch processing in Autosys and overnight process

Confidential Sep 2007 – Sep 2008
Sr. Quality Assurance /Business Analyst

• Gathered requirements from business users to create fixed income feeds.
• Involved in Testing of all phases of Software Development Life cycle and Agile Methodology doing Sanity Testing, System Testing, and User Acceptance Testing.
• Lead the testing effort for the AUT and delivered a bug-free product against an aggressive timeline
• Prepared test plans and test cases for FIRM (Fixed Income Repository Management) enhancements
• Performed backend testing to ensure data consistency on front-end by writing and executing SQL queries against Sybase
• Involved in analysis, design, development and execution of testing modules and phases
• Prepared test data for positive and negative test scenarios
• Worked with the developers for the upgrade of Sybase from 15.0 to 15.03
• Produced, distributed, and represented test metrics within the project team

Environment: .NET, C#, Java, Unix, SQL Advantage, Sybase, XML, MS Word, MS Excel, MS Visio, MS Project, PVCS Tracker, MS SharePoint, Manual Testing, Aladdin – Trading Application, Enhancement defect tracking tool

Confidential July 2007- September 2007
Quality Assurance Analyst

• Reviewed performance testing requirements for a procurement application.
• Interacted with designers and software developers to create application functionality and navigational workflow.
• Identified mission critical business operational profiles and transactions.
• Collected volume, frequency, time profile, mix and acceptable response time information for each of the identified business transactions to build stress testing scenarios reflecting the production work load of the system.
• Executed stress test scenarios using Load Runner, monitored and captured and analyzed stress test results, and suggested implementation changes for performance improvements.
• Developed reports and graphs to present the stress test results to the management.
• Logged, maintained & tracked defects and prepared detailed test reports using test director to present the project status to the team.
• Monitored, captured and analyzed stress test results. Suggested implementation changes for performance improvements.

Environment: Load Runner, .NET, C#, Java, HTML, Linux, SQL, Oracle, XML, MS Word, MS Excel, MS Visio, MS Project, Mainframe

Confidential 2005 – 2006
Pursued my Bachelor’s degree full time

Confidential Jan 2005 - Sep 2005
Performance Improvement Coach (Merlin Teller Project)

• Created documentation and necessary training material
• Trained and coached 70 associates at nine banking centers in Northeast as part of Merlin “Teller and Platform” conversion, the largest system conversion in banking history.
• Scheduled and delivered training sessions to the banking center associates using Merlin Teller and Platform training systems to ensure seamless conversion
• Conferred with banking center management weekly to discuss performance and training progress.
• Conducted "One-on-One" coaching sessions for associates with performance issues to ensure readiness to meet business needs and enhance customer satisfaction

Confidential Jul 2000 – Dec 2004
Quality Assurance Analyst

• Developed dummy documents & executed detailed test plan, test cases, and test scripts for testing the functionality, GUI, security, and usability of the NCR ATM Image system.
• Created test plans, test cases and test scripts for a web application.
• Executed test cases for general ledger accounts and postings
• Executed test cases manually to check GUI and Functional features of the AUT, compared and analyzed actual with expected results.
• Performed regression testing on the new builds using QTP.
• Developed automated test process using QTP to create reusable scripts for regression testing
• Utilized Test Director to create a report in Microsoft Word document containing a project’s requirements, planning, test list, test execution, and defect tracking data
• Validated that checks on deposits were properly read by the Recognition Engine
• Tested the Item Repository to make sure that users can access it remotely
• Involved in integration testing with other software programs, hardware, operating systems and network environments such as NCR software platforms and NCR 7780 transports
• Used Test Director defect tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues

Environment: QTP, Test Director, .NET, C#, Java, HTML, NCR Image Mark, NCR 7780, Unix, Linux, SQL, Oracle, XML, MS Word, MS Excel, MS Visio, MS Project, PVCS Tracker, MS SharePoint, Mainframe

EDUCATION:

• Attending MBA in Technology Management
• Masters of Technology Management
• CTFL (Certified Tester)
• BS in Business Administration