Professional Summary:

• Around three years of extensive experience as a Software QA engineer in testing various mainframe, backend, client server and web applications.
• Graduated from University of Delaware in Business Analysis Program, a comprehensive business analysis course that focuses on Business analysis planning, monitoring, elicitation, requirements management, communication, enterprise analysis, requirement analysis and solution assessment and validation.
• Expertise in writing and executing test plans, test scripts and test cases
• Well versed with System testing, Regression Testing, Integration Testing, Functional Testing with Black Box and White Box test methods.
• Excellent understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) and Test Methodologies.
• Extensively used Test Management Tools-HP Quality Center and Test Director.
• Used HP AutomationTesting Tools - Quick Test Professional (QTP), Win runner and Load runner.
• Expertise in Manual testing.
• Effective Time Management, Documentation and Organizational skills
• Strong Skills in Backend testing using SQL, PL/SQL, Oracle, Unix, TOAD, SQL*Navigator
• Expertise in writing and analyzing Testing Requirements on basis of High Level Requirements / Business Requirements and Details Requirements/Functional Requirements.
• Good skills in DocumentingTest cases, Test results and Defect Reporting using Quality Center and Ms-office.
• Extensively participated in Project status meetings, Code walk through, test datapreparation and inspection reviews
• Extensively worked on applications related to major Financial and Banking Organizations.
• Energetic and perseverant self-starter with excellent analytical, organizational and problem solving skills.
• Good communication skills and good team player to contribute to the team goals. Ability to work independently.

Technical Skills

Testing Tools: HP Quality Center 9.2, (Quick Test Professional) QTP 10.0, Win Runner 8.0, Load Runner 9.5
Database: Oracle 10g, SQL Server 2005
Languages: SQL, PL/SQL, UNIX Shell Scripts, C/C++, Java, Win Runner Test Script Language (TSL)
Operating System: Windows NT/2007/XP, Solaris 9.0, AIX 5.2, HP UX 10.x
Web Technologies:HTML, XML, Java Script, VB Script, .NET, Web logic
Other Tools: SIEBEL 7.05 (CRM), Informatica 8.6, Java, J2EE, Servlets, EJB, Tivoli Job Scheduler, Visual Basics 6.0, TOAD, SQL*Navigator, MS-Excel 2007, MS-Word 2007, MS-PowerPoint 2007, MS-Visio 2007

Education Bachelor of Engineering in Computer Science (BS in Computer Science)

Trainings Taken Business Analyst (University of Delaware), Informatica 8.3, Siebel 2000

Academic Project:

Project Confidential, Jan 10 – May 10
Environment MS-Excel 2007, MS-Word 2007, MS-PowerPoint 2007, MS-Visio 2007
Role Business Analyst
Description Financial Reporting is an academic project undertaken during Certified Business Analyst Course. The key objective of the project is to apply various business analyst techniques in developing and delivering the Business Requirements for Field Operations department to resolve the problem where the accounting department is no longer able to track the financial and operational progress of the projects managed by each of the field offices within organization

Contribution:

• Developed Business Analysis Plan to identify the activities and deliverables to produce for business analyst work.
• Conducted Stakeholder Analysis in identifying stake holders and their role on the project.
• Developed Communication Plan identifying the audience, frequency and type of communication on various project reporting.
• Gathered Business Requirements during Elicitation Phase by applying various techniques like interviewing various stake holders, conducting surveys, analyzing existing documentation.
• Developed Work breakdown structure and activity list and estimates for each activity.
• Created Coverage Matrix and developed a Cost Benefit Analysis and Business Case document to present to senior management for their review and approval.
• Developed Future state Process Models, Use cases and narratives using UML activity Diagrams
• Developed and conducted solution performance evaluation.
• Created product roadmap.
• Assessed proposed solution for on time and within budget delivery with high reliability.

Professional Experience:

Project Confidential, Aug 07 – Apr 08
Client Confidential, Wilmington, Delaware.
Environment IBM Mainframe, Quality Center 9.2, SQL, Focus Queries, MS Word 2007, MS PowerPoint 2007, MS Excel 2007, MS Visio 2007, Dart net, Points Admin GUITool, Relationship Rewards Tool, Blast Application, CLMS tool, POE tool
Role Quality Assurance Engineer
Description The purpose of this project is to automate the process for awarding bonus enrollment miles to all Alaska and Canada consumer card accounts upon account approval. Alaska Enrollment Bonus project is expected to deliver automated bonus mileage enrollments at the account level based on Acquisition source code and product type. This automated mileage Program has a very flexible functionality that can be scaled to roll out to other rewards programs that exist on the other (SRS) platforms and to other co-brand mileage programs.

Contribution:

• Analyzed Functional and Business Requirements to get an understanding of functional and business requirements for the program.
• Created Test scenarios, Test plans, Test cases, for testing and validating various functional and business requirements.
• Performed Functional, Regression and Integration testing of the application.
• Performed data preparation, data conditioning and data validation during System Test and UAT phase.
• Managed defects using Quality Center.
• Coordinated and communicated Defects/Issues with Project Manager and Development team.
• Participated in matrix test meetings to discussed Defects and Enhancement requests.
• Performed Back End Validation of the data.
• Involved in planning & organizing various Test cycles.
• Performed testing of various functionalities - Call Events, Triad Key, Pricing Event, Curing, PAG (Points Admin GUI), Online and On-Demand Redemptions, points reinstatement for single and multiple cycles and setting promotions for point earning.
• Participated in Design and code walk thru.

Project Confidential, Aug 07 – Apr 08
Client Confidential, Wilmington, Delaware.
Environment IBM Mainframe, Dart net, Quality Center 8.2, Focus Queries, MS Office, Points Admin GUITool, Relationship Rewards Tool, Blast Application, CLMS tool, POE tool
Role Quality Assurance Engineer
DescriptionMMSB: MMSB expands the rewards program by using World Point currency platform and recognize relationship in the point structure. The key objective of the project is to introduce a new product leveragingthe World point currency in Bank of America (SRS systems) allowing bank to create value proposition difficult to replicate in the market place by recognizing the customer relationship and house holding of points across different Consumer & Small Business Products.

Contribution:

• Analyzed Software and Business Requirements documents to get an understanding of functional and business requirements.
• Created Test scenarios, Test plans, Test cases, for testing and validating various functional and business requirements.
• Performed Functional, Regression and Integration testing of the application.
• Performed testing of various functionalities – Balance Transfer, delinquencies, Call Events, Blaze, Triad Key, Pricing Event, Curing, PAG (Points Admin GUI), Online and On-Demand Redemptions, points reinstatement for single and multiple cycles and setting promotions for point earning.
• Performed data preparation, data conditioning and data validation during System Test and UAT phase.
• Used Quality Center for defect logging and management.
• Coordinated and communicated Defects/Issues with Project Manager and Development team.
• Participated in matrix test meetings to discussed Defects and Enhancement requests.
• Performed Back End Validation of the data.
• Involved in planning & organizing various Test schedules, Test Suites, Test Cases.
• Participated in Design and code walk thru.

Project Confidential, Mar 06 – Nov 06
Client Confidential, Wilmington, Delaware.
Environment IBM Mainframe, Dart net, Quality Center 8.2, Focus Queries, MS Office
Role Quality Assurance Engineer
Description Bank of America, based in Charlotte, North Carolina, is the 2nd largest commercial bank in the United States measured in assets, and the third-largest company in the world by the 2006(According to Forbes Global 2000). “The Pricing Strategies” deals with the re-pricing of the credit card accounts based on the credit behavior of the customer.

Contribution:

• Analyzed Software and Business Requirements documents to get a better understanding of both MBNA and Bank Of America system from technical and business perspectives.
• Pulled Source data to for UAT validation.
• Involved in planning & organizing the Test Schedules, Test Suites, Test Cases.
• Performed Functional, Regression and Integration Testing of the application.
• Performed end-to-end testing on the release version of the software application.
• Responsible for creating test plans, test cases, test scenarios, for business and functional requirements.
• Coordinated and communicated with Project Managers and Developers on Defects/Issues.
• Participated in various team meetings and discussed Enhancement and Modification requests.
• Involved in Back End Validation.
• Used Quality Center for defect logging and management.
• Responsible for updating and maintaining the defects in Quality Center for managing and reporting the defects found during functional and regression testing.
• Conditioned the data to test various test cases/scenarios.
• Validated various conditions and functionality like - Triggering for Maximum APR, APR Overrides, Interest Product Type, Contract Change, various collection buckets, Account cycling, credit line increase, Delinquent triggers
• Used Dart Net for running the Query and sorting the accounts for Payment Suppression and Add Retail.
• Tested the Web Application for re-pricing of the accounts.
• Pull screen Prints from mainframe for field level validations.