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Quality Assurance Engineer Resume

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CA

Summary:

  • Software Quality Assurance Engineer with 2 and half years of intensive experience in designing,building,QAtesting,methodologies,validating,maintaining and trouble-shooting.
  • Good hands on experience in writing Test Cases & Test Plans for Functional, automated and manual testing.
  • Proficient in Front-end Manual Testing on Client/Server and Web-Based Applications.
  • Extensive background in technical instruction.
  • Experienced in various aspects of Software Development Life Cycle (SDLC), documentation and translation of functional specifications into Test cases.
  • Extensively involved in working with Quality center.
  • Utilize custom and commercially available bug tracking applications to enter bug reports and to monitor their status.
  • Experience with Functional, GUI, Regression, Integration, Ad-hoc, compatibility and Performance Testing
  • Expertise in creation and execution of test-cases for various types of testing like Functional, integration, regression, Build Verification Testing, User Acceptance Testing and others.
  • Excellent communication, analytical, and interpersonal skills
  • Work well under stress and time pressure
  • Enjoy learning new tools and technologies
  • Professional career minded

Technical Experience:

Operating System: Windows XP/ 2000,Unix,Linux
Databases: Microsoft Access, SQL, Oracle
Web Technologies: HTML, DHTML, XML
Scripting Languages: C/C++,VB Script, Java Script
Testing Tools:Mercury Quality Center,Elementool, Siebel, Win runner, Load runner, Quick Test Pro(QTP)

Professional Experience

Confidential, Mountain View,CA (June’08 – Nov’09)
QA Engineer

It is an online address book and social networking service. It provides automatic updating of contact information. Users and their contacts store their information on Plaxo's servers.
A Plaxo plug-in supports major address books including Outlook/Outlook Express,Mozilla Thunderbird and Mac OS X’s Address Book.

Responsibilities:

  • Was involved in heavy Manual Testing on a daily basis and also did Testing according to the New Requirements that were coming up accordingly.
  • Developed Test Plans, Test Cases and performed Test Execution based on the requirements and the various screen information.
  • Extensively Performed Backend Testing of the database by using SQL queries to make sure that the database reflects the updates/change, to verify the database Integrity.
  • Extensively Performed Backend testing using TOAD.
  • Defects are tracked, reviewed, analyzed using Quality Center and follow them through to resolution.
  • Performed compatibility testing to test application in multiple browsers.
  • Application was updated twice a week, so that all the Test Procedures created as Baseline can be played back to perform Regression Testing.
  • Communicating the Testing Status as and when required to Peers and Senior Management to update the status.
  • Analyzed page download speed, missing objects (HTTP 404 errors) using HTTP Watch
  • Maintained Test Logs, Test Summary reports and participated in defect review meetings.
  • Worked closely with developers and other staff members to form a unified team and work on the Troubleshooting Applications and investigated and fixed the requests.
  • Defect tracking, assigning defect logs, retesting and closed defects after fix.
  • Supported Testing during weekly & monthly releases and production test support in-between projects

Environment:
Windows XP, Quality Center, TOAD,SQL Server

Confidential, Fostercity, CA (Nov’07 – May’08)
QA Tester

EFI is the world leader in digital imaging and print management solutions for commercial and enterprise printing. EFI is a leader in digital print. Offering value-added combinations of hardware, software and consumables, the company is driving the print industry’s transformation from analog to digital color.

Responsibilities:

  • Developed test scripts and test cases for Manual testing of the system.
  • Supported Testing during weekly & monthly releases and production test support in-between projects
  • Performed Black Box Testing of the applications.
  • Involved in gathering and analysis of system requirements for various modules.
  • Involved in performing functional, application, integration, system, Regression and performance tests.
  • Worked with other Development team members to better understand system functionality in order to improve testing quality.
  • Installed the CWS and printer delete utility on all operating system including: Vista 32 bit, Vista 64 bit, Intel Mac, Win XP, Win XP 64 bit, Win 2000.
  • Reimaged the computer using reboot disk to different OS.
  • Logged the bugs in the Siebel bug tracking system.
  • Installed Spanish, French, Italian, and Germany in the servers three ways in Windows XP 32, 64 and Xp-2000, Vista-32, Vista-64 as well as on Mac-10.4...
  • Deployed different OSs in different languages using labmanager in VMware. Installed the utilities with DVD. Did an anti-virus test for the DVDs.
  • Executed test cases manually to verify actual results against expected results
  • Assisted in automating test cases for Regression testing using Command Work Station.

Environment:
QA Tool,CWS,Siebel, MS Excel, Win diff environment, Mac,Vista and Windows.

Confidential, S.San Francisco,CA (April’07 - Sep’07)
QA Tester

Talent6 is one of the best places for models, actors, extras and musicians to connect to Casting Directors and Photographers. It is a web community that gives access to casting calls where users can post their profiles.

Responsibilities:

  • Analyzed business requirements and module-specific functionalities to identify test requirements and formulated an effective master test plan.
  • Ensured that complete manual end to end testing is done whenever there was any change in requirement documentation.
  • Write test cases for designated areas of testing and execute them for functionality and regression testing of new releases.
  • Maintained test cases between releases and executed structured tests when new release comes to QA.
  • Wrote SQL queries to retrieve the information from the databases to check whether the information has been updated.
  • Tested application with different browsers (Internet Explorer 6.0 and above & Firefox 2.0 and above) for Cross Browser functionality.
  • Reported software problems of all the severity levels to Mantis bug-tracking system and verify them fixed in new releases.
  • Research software defects and make them reproducible
  • Enter software defects into bug-tracking system
  • Communicate with Project Lead and team members
  • Participate in QA team meetings.

Environment:
Quality Center,Windows XP, SQL, Java, JSP, HTML, XML.

Confidential, Kakinada, Andhra Pradesh, India (June’01 – Nov’02)
Technical Instructor.

Responsibilities :

  • Delivered training in many disciplines including MS Office, C++, HTML to vocational students
  • Developer curricula and training materials for the subjects taught
EDUCATION & TRAINING

Software QA, Portnov Computer School, Mountain View, CA
C, Java Programming, DeAnza College, Cupertino, CA
Java, UNIX, SQL, Visual Basic, APTECH, India
C, C++, HTML, APTECH, India
MS in Chemistry, Andhra University, India
Bachelor of Education, Science, Andhra Pradesh, India

General:

  • Availability: Immediately
  • References: Will be provided upon request
  • Status: work permit to work for any employer (EAD)

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