Successful, dedicated, flexible, organized and experienced Information Technology Professional with demonstrable analytical, problem resolution and technical support expertise

HIGHLIGHTS

• Strong knowledge of QA & QM Methodology, how QA roles, processes, and Project deliverables fit into SDLC
• Strong knowledge of Automation concept proven successfully setting up and design automation from ground base
• Detail-oriented, multi-tasker with strong organization skills.
• Work effectively independently or as part of a team
• Ability to quickly learn and apply new technologies

COMPUTER SKILLS

Programming Language: C++, C#, C, VBScript, Javascript, SQL, HTML, XML, Perl, PHP, Pascal Operating Systems: Windows, Sun OS, MS-DOS, VAX Tools & Database: MS VC++, QTP10.0, SilkTest, TestComplete3.0, .NET, ADO.net, Web Services, SOAP, Web Services, MFC, COM, SQL Server, Oracle, InstallShield, DirectX, Quality Center, SQA Suit, WinRunner. Rational Purify, WinCvs, TeamTrack, Rational Rose Modeler, Source Safe Control, StarTeam, Microsoft Access, MS Project, Document Locator, AccuRev,

PROFESSIONAL BACKGROUND

Quality Assurance Analyst / Automation Engineer II January 2007 - November 2009 Confidential Boston, MA

Projects: Enterprise Application, National Student Loan Data System (NSLDS) Enterprise application, both web & window is used by end users and internal staff members. It is a management tool allows users to apply, certify, approve loans, feeds processing, batch, report, and obtain information which builds under a series rules engine. Loans have a specific life cycle where the transactions transmit from the client layer to the middleware engine to the databases where the loan transaction passed through a series process of state change.

Responsibilities:

• Developed QTP automation framework using Object Modeling from base state
• Using Quality Center to manage, execute test suites, defect issues, requirements, etc
• Worked with Scrum Teams to executed, triaged, maintained and Analyzed results for daily build
• Installed .Net & Windows Applications and Setup test environments, IIS, Window Services, Web Server
• Using SQL to query Server 2000, 2005 databases for backup, restored data for functional, data validation, & Performance testing
• Created QA Strategy, High level & Details Test Plans, Test Data, test scripts and executed test series which included Smoke Test, Manual Test, GUI Test, and Regression Test, etc
• Worked with Developer troubleshoot & solving issues
• Reported bugs, updated and verified bugs fixed
• QA Lead reviewed design, technical documents, test plans, test cases as relevant to area of assigned specialization

Sr. Quality Assurance Analyst (Contract) January 2005 - December 2006 Confidential Framingham, MA

Projects: Confidential (Phases A, B, C, & D), Audit Reasoning (1/05 - 4/05) Easy Rebates are rebate products that are eligible for online submission. It is a transaction web based application which builds under a rules engine where rebate eligibility is defined by promotion period and transaction state. Transaction data, captured at the point of sale, is transmitted to the Easy Rebates application through a series of data feeds and on-screen updates. Each transaction has a specific life cycle where the transaction passed through a series of state changes. The purpose of paperless, On-Line rebate submission program is to make it easy and simple to the customer experience regarding the submission of rebate claims.

Responsibilities:

• Using SilkTest 7.5, developed test plans and automated test scripts for products applications from base state
• Designed, Implement, Maintained, Executed, and Analyzed results using SilkTest
• Developed High level & Details Test Plans, QA Strategy, Test matrix, Test Data, test scripts and execute the test series which include Smoke Test, Functional Test, Volume Test, Data Validation Test, Manual Test, GUI Test, and Regression Test, etc
• Communicated software problems to developers and product specialists
• Reported bugs found to Vendors & StarTeam bugs track system, updated and verify bugs fixed
• Generated Bugs reports, discuss, and analyst defects with Vendors through conference calls.
• Reviewed technical documentations, designed specifications, release notes, and QA Strategy, Test Plans, Test Cases, as relevant to area of assigned specialization
• Supported Productions and UAT Testing
• Worked on multitask environments

Sr. Software Quality Assurance Engineer (Contract) July 2004 - November 2004 Confidential Foxboro, MA

Projects: Application integrates with existing UML modeling tools (PathMATE Spotlight, PathMATE Engine, PathMATE C map, PathMATE C++ map, PathMATE Java map) Application brings the strategic benefits of Model Driven Architecture (MDA) to high performance software development efforts. MDA transformation environment product that integrates with existing Unified Modeling Language (UML) modeling tools and offers high performance software developers the control and test the production of applications in real-time or constrained environments. Using MDA transformation environment extends the value of your whole software investment far into the future. Develop in C, C++, or Java, and adapt your system to any deployment platform.

Responsibilities:

• Developed TestComplete3.0 automation framework for products applications from base state
• Developed QA Test Strategy, Test Plans, test scripts and execute the regression system
• Maintained, executed and analyze test scripts results
• Documented applications Functions Help guide
• Communicated software problems to developers and product specialists
• Reported bugs found to TeamTrack database system, QA and verify bugs fixed
• Reviewed technical documentations, design specifications, release notes, and QA testcases as relevant to area of assigned specialization
• Installed, Setuped, andTroubleshooting software applications
• Worked on multitask environments

Software Engineer / SQA (Part time) November 2001 - Jun 2004 Confidential Malden, MA

Projects: Application for Medical Device (9/03 - 4/04), POS (Otaker) Medical device application will be use by doctors and internal staff members for bladder surgery. Users can create capture live image, playback captured live image from file, preview images, overlay patient information with measurements, provide imaging control, and access with DICOM Interface, patients database by voice activate.

Responsibilities:

• Designed and implemented with VC++ & C# .NET for Graphic User Interfaces
• Developed and implement with DirectX 9.0 SDK for capture live image, playback live image from file
• Worked with ADO.NET for accessing database information of data processing
• Using Window Installer .NET to create new release build POS (Otaker)
• Developed test plans and automate test scripts for POS applications
• Worked with automated test tools SilkTest to create, develop and execute test scripts and analyze results
• Communicated software problems to developers and product specialists
• Reported bugs found to the bug database system
• Fixed bugs, debuged application, QA and verified bugs fixed
• Reviewed documentations and design specifications
• Provided Technical Support products to Clients
• Installed, Setuped, and Training for Clients

Software Engineer April 2000 - April 2001 Confidential Woburn, MA

Projects: Image Processing (Atrec, Elt5500, Elt3500, VideoEnhance Pro) Image processing products provide analysts with tools to exploit critical information from digital images. Software that can provides a large image manipulation, annotation and viewing, acquisition, enhancement, and reporting of imagery captured from security, surveillance sources, image recognition, feature extraction, and target recognition by using patented "Machine Neuroscience" technology

Responsibilities:

• Designed, developed, and implemented using MSVC++, MFC for Graphic User Interface
• Worked on live captured image and played back from file
• Worked on the application licensing with Intel Pentium Chip
• Implemented functions for modules
• Worked with QA to test products, fix bugs, and debug applications
• Wrote designed specifications
• Troubleshoot problems, resolved builds problems under windows 95/98/NT/2000
• Implemented using InstallShield 5.5 to create new release builds

Software Quality Assurance Engineer January 1999 - March 2000 Confidential Burlington MA

Project: Data Processing & Analyzing Statistic (Starfire, Pattern, Conerstone, RS/Series) A data analysis software package that provides users with a fast, easy way to explore data, analyze relationships, and find answers can act upon immediately. Applications for advanced statistical analysis, design of experiments and quality control with tool features, easy to use windows graphical user interface to the most commonly used DOE designs. This allows users to work in a modern visual environment that speeds and simplifies the process of setting up designed experiments. We provided for a semiconductor and other complex manufacturing industries, helping customers increase productivity, lower operating costs and improve return on investment.

Responsibilities:

• Developed and implemented using MSVC++, MFC COM for Automation Client to test the ATL COM User Interfaces
• Worked closely with development team as they designed and developed products from milestones
• Worked with QA Partner, SQA Suit, and WinRunner to create and execute test scripts
• Installed & Setup Oracle application for the testing environments
• Worked with Oracle & SQL, ODBC DataAccess, and other tools to test products; which include functional, stress, manual, Data Validation, Volume, Performance, Configuration, Installation, Automated, and regression tested.
• Worked with ClearCase to track, find, and report software defects
• Reviewed technical documentation and user's guides for completeness and accuracy
• Worked on a multitask environments

Localization Software Testing: (Contract) October 1998 - January 1999 Confidential Framingham, MA

• Installed operation system 95/98/NT, and setup LAN for tested products
• Worked with MSVC++ to fix bugs in the resource files
• Manual, functional, and localization testing.
• Finding, troubleshooting, tracking bugs and generated report to clients
• Worked on a multitask environments

Software Engineer Assistant: (Co-op) November 1997 - February 1998 Confidential Bedford, MA

• Developed and Implemented with MSVC++, MFC for Model Dialog & Win95 Common Controls, Modeless Dialog & Win95 Common Dialogs, Rich Edit Control, Menus, Toolbars, Status Bars, Property Pages & Property Sheets, and Context Sensitive Help
• Fixed bugs and debug applications

EDUCATION BS in Computer Science