Summary:

• Five (5) years of extensive experience in Software testing and Quality assurance (QA) as QA which includes Manual and Automation testing with hands on experience in all phases of Software Development Life Cycle (SDLC)
• Proficient in JAVA, XML, HTML, Java Script and Java Servlets not only testing but in depth knowledge of code
• Extensive experience in test designing, test planning, test automation, functionality testing, system testing, integration testing, regression testing, load testing, performance testing, usability testing, user acceptance testing and test execution of Client Server and Web Applications
• Proficient in using Quick Test Pro (QTP 9.2), Win Runner, Test Director, Quality Center, Clear Quest, Bugzilla, Test Director, Element Tool, Java Script, VB Script, HTML, XML / XSL, Oracle, MS-SQL, MS-Access as databases under Windows XP / NT / 98 / 95, Unix / Linux
• Exposure to all phases of Software Development Life Cycle
• Expertise in developing and maintain overall test methodology and strategy
• Analyze the Business Requirement Document, Functional Specification document and Design document to prepare Test Cases based on the Test Plans and Use Cases
• Experience in White Box Testing, Black Box Testing, Positive, Negative, Data Driven Testing, Performance Testing, Load Testing, Stress Testing, Regression Testing, Integration Testing, System Testing, and Functional Testing
• Extensively involved in using Test Director and Quality Center
• Came up with a draft checklist for testing Web Application for a project team
• Involved in discussion with the team to come up with logical conclusions based on test results
• Extensive experience Visio and MS office tools like Ms-Word, PowerPoint and Excel
• Expertise in Back End testing, Data Validation testing, End-to-End testing, Sanity Testing and User Acceptance testing
• Ability to interact with end users, self-motivated, quick learner and team player with excellent communication skills
• Worked with various developers in diagnosing and isolating various integration problems and other defects
• Exposure to ISO and CMM level quality standards
• Generated bug reports using bug tracking tools for business software’s and web Applications

PROFESSIONAL EXPERIENCE: April 2010- Present Sr. QA Engineer Confidential Confidential is a customized application that allows customers to create and manage account, automatic backup, share and access files, access free personal web space, purchase broadband essentials and extras, email service, etc. Email access is provided via a commercial webmail product.

Responsibilities:

• Planned, developed, scheduled and executed the quality assurance testing activities
• Coordinated multiple concurrent QA project teams responsible for the quality assurance function for systems development and maintenance projects
• Assisted in developing business requirements, system definition, test tool development, testing strategy, and test execution as required
• Generated various functional scripts using QT Pro, modified them in expert mode, created object repositories and designed check points to validate the scripts
• Involved in testing web services and XML with tool called ‘SOAP UI’.
• Created various Business Process QTP Scripts and performed Data driven testing
• Performed Regression / Integration / Functional testing manually and later automated using QTP
• Created SQL queries, Joins, Running SQl jobs, using MS SQL Server 2000 / 2005
• Wrote SQL queries using Toad for data mining and validating table updates including related joins
• Designed, executed and analyzed Performance tests across wide range of technologies and products
• Worked on UAT / SIT Testing cycles and Load / Performance Testing in PRD
• Generated Load Test Analysis Results and published Compare Reports and Graphs
• Worked on Portal Load and Break-Fix Tests using Load Runner and Jmeter and generated the comparison reports
• Documented the results and observations, recommended whether the test objectives / SLA’s are met
• Worked on Writing or customizing test harnesses with open source or commercial tools
• Participated in research of various testing methodologies of SOAP, XML and web services applications
• Acted as a liaison between the IT department and Operating departments
• Provided periodic reports of Quality Assurance activities
• Worked on measuring team performance, and partner with IT and other functional areas to optimize QA performance through process change, change management or use of technology
• Managed a team of full-time associates and supplemental contractors

Environment: Load Runner 8.1, Jmeter, Rational functional and Performance tools, Quality Center, SQL Server 2005, Oracle, IIS, apache tomcat, Unix, Java, ASP.NET, ADO.NET, Web Services, IBM AIX, Solaris, Web Logic 8.1, BizTalk

November 2009 -March 2010 Confidential, Dallas, TX (QA Engineer) Confidential is a globalized platform for multi-level-marketing and e-commerce. It supports multiple countries with localized text and images, localized user interface controls and localized business rules from a single code-base and web site. It’s a web based .NET application. Horizon fronts a JD Edwards ERP system, which is the database of record and order fulfillment system. Transactions propagate from Horizon into JDE through web service calls to an intermediate web service gateway.

Responsibilities:

• Responsible for planning and execution of performance testing of the web application
• Responsible for requirement gathering, analyzing the requirements and translating them into measurable non functional requirements
• Responsible for creating performance test plans detailing requirements for Benchmark, Load, Stress testing
• Responsible for creating scripts using Load Runner Vugen and also with Apache Jmeter
• Responsible for the test execution in the Mercury controller and also with Apache Jmeter
• Responsible for scheduling, monitoring scenarios and analyzing results for identifying performance bottlenecks
• To identify Performance tuning opportunities and work with the development team to improve performance
• Responsible for communicating the performance bottlenecks to the QA Manager
• Experience in documenting results of automated tests with accuracy to the individual transaction level

Environment: Load Runner 8.1,Test Director8.0, Jmeter, SQL Server 2005, IIS, Windows NT, ASP.NET, ADO.NET, WSG, JD.Edwards Enterprise One

March 2007- October 2009 Nextel, Dallas, TX (Sr. QA Software Engineer) Confidential Confidential is a wireless telecommunications customer care application built by Amdocs for Nextel Communications. CSM (Customer Service Management) is a customer care module of the Ensemble which involves in creation of new accounts (BANs), subscribers (new activations) etc., Wireless Number Portability is the mandatory Federal Government Regulation for the telecom industry.

Responsibilities:

• Tested the Ensemble CSM for the all the WNP activities like Porting, Port out and Win back. Tested the usage in MAF and MPS process for the ported in PTNs
• Ran billing for ported in, ported out, win back subscriber and verified one time wnp charges in the billing line items
• Used Test Director for creating the test plan, test cases and executed test cases in the Test Lab, and tracking the defects
• Used TOAD for writing and executing Oracle queries to create new subscribers to verify the status of the subscribers at the different status of the port in or port out process
• Used X-Term to create job recs or to run the batches in UNIX. Executed the billing sequential jobs through shell scripts in the X-term
• Executed Functional and Regression Tests with QTP
• Created accounts and ran billing using UNIX shell scripts
• Verified the back end application, operational and reference tables using TOAD

Environment: Test Director 7.2, QTP8.0, Manual Testing, Ensemble, FDT, Tuxedo, Power Builder, Java, Java script, Servlets, EJB, X-Term, TOAD

Education Qualifications:

• MA in Arts
• BA in English Literature
• Diploma in Computer Science
• Diploma in Computer Applications