SUMMARY: A Windows and Novell Server Engineer with 15 years experience in high pressure SLA driven environments seeks senior and challenging role. Have progressed through the ranks and have broad experience in application packaging, server support, project management, team lead, and design role in both NetWare and Windows environments. Seeking a position where I can utilize my broad depth of overall IT experience in highly demanding, fast past environments to produce impact on the stability and uptime of a company's mission critical business systems. Have in depth project management experience as well as in-depth technical knowledge of supporting large scale, mission critical environments.

• Take Charge type of individual with ability to lead projects
• Often acted in the role of a Team lead with responsibility for managing a project, people and budget
• Work well with a wide range of cultures and personalities
• React quickly and remain calm in the moment of crisis

SKILLS:

Networking: Server Creation: (NetWare 3.1x/4.x/5.x/6.x, Windows NT 3.51/4.0/2000/2003/2008) Tape Backup Servers: Cheyenne ArcServe 6.1/6.6,Tivoli Storage Manager, and Backup Exec for NT, Netbackup, HP-Dataprotector Services Creations: Good knowledge of Windows protocols (DNS, DHCP, WINS, SNMP, SMTP, LDAP, HTTP, HTTPS) Experience in Clustering, and Blade server technologies Supporting Large Windows 2000/2003 Application server farms High level of experience with Active Directory, server installations, server support and designing solutions High level of experience with eDirectory, Nsure, and iManager and iMonitor VMWare server, VMWare ESX, and Citrix 4.5 Application publishing Physical to virtual migration of key systems experience Extensive Experience in Windows 2000 / 2003 Active Directory design, group policies, and domain maintenance Windows and NetWare, VWMARE cluster installations and management NAS and SAN technology and file replication Have Planned, evaluated and implemented fail-over systems for disaster recovery Solid understanding of access, identity management, single sign on, and security concepts Have implemented user self-service capabilities, in terms of Self-Service Password Management Skilled in leading projects, especially in deploying live end-user systems. Networks: Ethernet and Token Ring, TCP/IP, FTP, SPX/IPX, NetBios, RAS, LDAP. ISCSI Familiar with iSCSI, Fiber Channel, CIFS, NFS, NDMP protocols and hardware, which uses these protocols.Capability of installation, set up and maintenance of backup environment, backup software and work along with Sr. storage engineer to keep SAN environment Operating Systems: Windows 2008/2003/2000 server, Novell 6.x, VMWare-ESX, Susse Linux 9-11, and OES, Red-Hat 3&4 OES and NLD, Ubuntu and Centos, Fedora as well. Applications: Dirxml 1.1a, IDM 2.0, IDM 3.1, Netpro's DS-Analyzer and DS-Expert, BMC Patrol, Patchlink, Bindview RMS, BindviewAdmin, Beyond Compare, DS-Reporter, NetIQ GPA, Netbackup, ArchServe, Numerous Anti-virus, scheduling, e-mail, fax, BMC Patrol, What's UP Gold, Nagios, and 3270 emulation programs, NMAS, and password policies. NSI Software Double Take Software Delivery Tools: Novell's ZenWorks 6.5/7.0, Group Policy Editing administration. ZenWorks 10. Install Shield, Admin Studio 9.5. Wise Package Studio. Managesoft, SoftGrid APP-V. Hardware: Platforms: Compaq/HP 2500, 3000, 5000, 5500, 6500, DL580, 8000, HP servers, Dell 2200, 2300, 4200. Familiar with Blade Servers BL series. IBM xSeries and eSeries. ADIC Scalar 1000, Storage Works MSA 1000 and MSA 1500. HP EVA 5000 and HP EVA 8000 Storage Arrays. Dell PS 6500 Equilogix SAN. Brocade Switches

EXPERIENCE:

Confidential, Manhattan, NY July 2010 - March 2011 Application Packaging and Q&A Senior Engineer

• Single handedly responsible for supporting 3,000 public facing computers and 3,800 staff computers at a renowned New York City Institution.
• Act as Desktop Engineering Lead and acted as third level support for the desktop team.
• Performed migration of NetWare 6.5 to Novell's OES2 Linux servers. Upgraded to eDIRECTORY 8.8.
• Performed Migration from ZenWorks 7.0 Software Distribution Product to ZCM 10/11
• Performed and planned Migration from Windows XP desktops to Windows 7 desktops
• Used Microsoft Assessment and Planning Toolkit, and Microsoft Application Compatibility Toolkit 5.0 to assess and plan the migration of Windows XP applications to Windows 7
• Office Migration Planning Manager (OMPM) was used prior to Windows 7 deployment.
• Experienced in doing large-scale desktop deployment of over 6,000 desktops.
• Led a very strong engineering group in the development, maintenance and testing of a Windows corporate PC standard in a complex multi-platform, large enterprise environment.
• Experience building MSIs using Wise using Admin-Studio 9.5
• Created the VMWare-ESX lab environment for various desktop builds and test cases.
• Supported GPO policies for all locked down staff and public computers.
• Placed ZCM satellite servers in remote slower Wan Link Locations and created nearest server rules
• Led the engineering team effort with routine maintenance tasks of the corporate standard and automated provisioning processes.
• Perform the combined duties of an operational support engineer, Quality Assurance analyst and testing engineer throughout the engagement.
• Also act to architect the new environment in transitioning services to Zenworks Configuration Management 10.0 or alternative solution.
• Extensively support Microsoft Group Policies.
• Created development of test cases, maintaining tests cases, executing and documenting test case results.
• Perform initial analysis of Level 3 support requests and report suspected root cause and options to resolve the identified issue.

Confidential, Jersey City, NJ February 2010 - April 2010 Independent Consultant, Identity Management Engineer

• Operations and Engineering role within a highly distributed global enterprise organization, with offices in Asia, Europe, and throughout the Continental United States.
• Focused on supporting VMWare guest machines, running RedHat, that hosted the eDIRECTORY LDAP environment.
• Was in a hands-on technical position with a focus on supporting eDIRECTORY on a mix of Solaris and Linux Red Hat Servers. (Red-Hat 3&4). The environment consisted of 200,000 user objects combined with Site-Minder based Web policies, VPN Access, as well as People Soft Access into an integrated LDAP infrastructure, interconnected with Novell's Identity Manager 2.0 and 3.0 drivers.
• All servers in LDAP replica rings connected with Load Balancers and DNS round robin.
• Job entails supporting Single Sign On and Access and Identity Management.
• Job required the incumbent to have a strong and broad technical foundation as well as a strategic mindset, good communication skills and the ability to collaborate well with others.

Confidential, Midtown Manhattan, NY September 2009 - December 2009 Independent Consultant Senior Server Engineer

• Engagement consisted of smooth transition of all LAN services from the MTA Midtown Headquarters Organization to the Business Shared Services World Financial Center Organization.
• Provided significant technical documentation and project management in the smooth transition of NetWare, Windows, GroupWise, ZenWorks 10, HP-DataProtector, and Asset Inventory and Asset Management services from one location to the other, with zero interruption and user downtime. Built all servers involved, including a NetWare and Windows Cluster for the services being transferred.
• Created a soup-to-nuts migration, including planning, server creation, documentation, training and hand-off documentation.
• Engagement also consisted in creating a clustered VMWare-ESX 3.5 environment as a lab environment that would allow the testing of an Oracle Identity Management project. The project was to encompass fat and thin client applications and the delivery of the Identity Enabled Applications via Citrix, and Web Portal methods, running on Apache Linux servers. The VMWare Lab environment consisted of running 50 physical application servers as a P2V migration of physical nodes unto the two-node cluster enabled VMWare environment.

Confidential, Mount Laurel, NJ October 2008 - July 2009 Independent Consultant Senior Novell Netware Engineer

• Engagement consisted of Project management and server support in the integration of two large Banking organizations.
• Specifically Responsible for building out the file and print services migration of Legacy TDBank-North and Commerce, in a rigorous managed desktop environment.
• Responsible for architectural design input, documentation, and cluster creation for the combined organization.
• Created, built and tested three 2-node NetWare clusters using Proliant DL 580 file servers and MSA 1500 storage subsystems and Brocade Switches in support of Massachusetts, Maine.
• High on the priority list was integration of eDIRECTORY trees, and then user provisioning, including ZSM/ZFD (Zen for Servers/Zen for Desktops) via IDM attributes
• Ability to function in a large Scale Banking environment, and with multiple levels of reporting structure, and have shown ability to work independently and as part of a team.
• Provided end-to-end project documentation, from inception, to design, to final resolution

Confidential, New York, NY March 2007 - June 2008 Senior Operations Analyst Senior Novell Netware Engineer/NY Team Lead

Publicis Groupe/RE: Sources IT purchased multiple advertising organizations. Job entailed supporting multiple advertising Companies, including Saatchi & Saatchi, Zenith Opti-media, MS&L and others advertising firms in a centralized IT infrastructure. Job entailed the Project Management aspects of incorporating what were separated, geographically disbursed environments and teams, into one combined, supported entity

• Supported a 17 Node Novell NetWare SAN, a 4 Node Windows 2003 Enterprise Server SAN and a 6 Node VMWARE SAN using HP BL320 Blade Servers.
• Managed the migration of many Windows NT 4.0 and AD environments to eDIRECTORY from the acquired brands to the central Publicis Groupe eDIRECTORY infrastructure. (Windows to Novell lead engineer).
• Act as the Team Lead in Managing eDirectory tree health and all NDS issue, and a 21 Terabyte HP EVA 5000 SAN environment, with 1,600 NY users, and responsibilities also include Boston, Pennsylvania, New Jersey, Rochester, and all small satellite remote office locations.
• Plan, lead and implement small and large scale projects in a large, complex organization. Successful Interaction with multiple project teams, in multiple geographical locations in a large scale, enterprise environment. Led many of the integration efforts of joining what were distinct and separate companies into a common IT infrastructure and model.
• Responsible for providing 3rd-level operational support, entailing excellent communication and problem solving skills along with project planning and project lead experience. Provide mentoring to more junior server team members.
• Saved the company millions of dollars when performed emergency cluster successful recovery of a 21 Terabyte cluster.
• LDAP queries were used to combine user accounts from various X.500 databases (AD, Notes Domino, eDIRECTORY to a common accounts database) importing these users into an Identity Management tree.
• Have saved the company money and downtime during successful recovery of a 21 Terabyte cluster.
• Strong technical documentation skills. Gathered system requirements and documenting design specifications in the planning aspects of the project.
• Loaded Applications from several Windows Servers unto a single VMWARE-ESX server, which acted in place of 4 individual servers, to reduce hardware costs and lower cost of ownership. Did P2V conversion as part of this process.
• Met and communicated with all key stakeholders before, after and during the migration project. Was very effective in customer interaction in managing customer expectations and meeting deliverables.

Confidential, New York, NY October 2004 - March 2007 Novell Senior Server Engineer/Project Manager Senior Novell Netware Engineer

• Oversaw the migration of a Legacy 4.x/5.x environment, and all associated services, to a more mature NetWare 6.5 cluster environment, providing the latest services and products to end-users in a large health care environment.
• Act as a team lead on the project, in leading a group of server engineers who perform both a support role and work on this project.
• Wrote extensive project related technical documentation and project plans. Wrote individual sub-project plans, manpower, hardware, and cost estimates for individual legs of the project: data migration leg, Group-Wise leg, Zen-Works leg, object migration leg, etc.
• Provide technical leadership for the migration of a 12,000-mixed Netware 4.x/5.x environment to Netware 6.5 and eDirectory. Originally a member of the server team, and later a member of the Application packaging team.
• Highly experienced with providing smooth transition of services without interruption of customer's service.
• Managed the smooth transition of GroupWise 5.5 services from standalone servers to cluster.
• Supervise transition from legacy IPX printing to NDPS/iPrint, from individual file servers to a SAN/Clustered environment, along with an upgrade in software delivery capabilities for ZenWorks 1.1 to ZenWorks 7.0 as well as ZAM database and Patchlink.
• Ensure that high degree of customer service is maintained during migration.
• Helped design tape-backup (Tivoli Storage Manager) solution for a 5 Terabyte File and Print SAN and a 3 Terabyte GroupWise SAN.
• Work closely with the application packaging and desktop teams in design of the iPrint environment to replace legacy-printing environment.
• Work closely with the application packaging team in installation of Tiered Electronic Distribution on SAN volumes along with installation of AWI&R services and MidTier Services.
• Member of a QA team that works in support of business cases, proposed projects, and systems requirements over the course of software development -lifecycles. The test bed consisted of VMWare Server workstation emulation of all desktop images in the environment prior to production implementation.
• Supported Kronos Time entry program in terms of software delivery and on the server side.
• Apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.
• Responsible for supporting a 120-file server Windows 2003 Application server farm.
• Work closely with Novell Consulting Services in Designing an Identity Vault solution, and setting up the LDAP Identity Tree, coupled with a simultaneous design of a new Zen-Works 6.5 infrastructure and a Windows XP desktop rollout. Heavily focused on Desktop Group Policy and Best Practices.
• Project Manage the Zen-Works team in terms of time-lines and deliverables, and their role with respect to the Server Team.

Confidential, New York, NY April 2004 - September 2004 Senior Netware Server Engineer

• Responsible for server health and maintenance in a NetWare 6.0 cluster environment in a highly demanding, high profile state agency.
• Installation and support of a file server environment in Newark NJ, Jersey City and several locations in NYC entails a high degree of expertise in maintaining customer satisfaction levels and over 99.9% server uptime.
• Install and configure NDPS printing, iPrint, iManager and other Novell products. Manage server recovery tape backup environment and all production support issues.
• Have participated in an Identity Management project involving the use of DirXML connectors.
• Performed LDIF LDAP exports of production environment and completely staged the lab environment.
• Along with Novell Consulting, have configured the NDS to NDS drivers and the NDS to Exchange drivers. Have implemented user self-service capabilities, in terms of Self-Service Password Management, via NMAS on the desktop and Universal Password Policy in IDM drivers on Identity management tree.

Confidential, New York, NY February 2004 - April 2004 Weekend Citrix And Tape Backup Server Engineer

• Solely provide weekend Network and Citrix support for Law firm s associates and partners.
• Work completely unsupervised with need to provide high quality support to the firms Attorneys and Senior Partners.
• Closely monitor the tape backup environment.
• Responded immediately to emergency situations with sensitivity to deadlines and customer needs.
• Quickly diagnosed causes of systems failures and malfunctions to ensure highest operating efficiency, reliability, and quality performance standards.
• Work completely independently and without management oversight, with managerial review of end results. Demonstrate soft skills and knowledge and sensitivity to client needs in a high profile, law firm environment, and show considerable customer skills in supporting all users from secretarial staff to senior partners.

Confidential, New York, NY October 2002 - February 2004 Project Manager, Active Directory Migration Specialist

• Responsible for 3 main job functions:
• Maintaining the health and integrity of the product NDS/NetWare environment.
• Responsible for the migration of the production NetWare environment to Active Directory and Windows 2000.
• Likewise responsible for supporting a custom, in-house LDAP database using IDM connectors that were used to be in compliance with Sarbanes-Oxley-Act. This document management LDAP centric database was called "EDOCS". Tree has custom schema and use of DirXML/IDM code.
• Completed the migration of the Windows NT 4.0 environment combined with two separate Novell 5.1 tree environments to a combined, single Active Directory Environment without causing any user downtime. The migration was done with zero downtime or data loss across 120 file servers in a high visibility banking and financial services data environment.
• Posses "soft skills" in customer interaction. Posses ability to handle mid to large projects with minimal guidance. Exceptionally proactive. Have interfaced with various vendors to coordinate resolution to both hardware and software problems. Interfaced with the development staff, database administration group, network operations staff, area support personnel, and the users of the applications/systems. Work independently with management review of end results. Produce periodic status reports and take ownership for production issues resolution. Act as third level support engineer for the server team.
• Evaluated FastLane, NetIQ and Bindview and ADMT as migration tools.
• Responsible for data migration, application migration and e-mail system migration.
• Responsible for architecting and designing an AD environment, and Domain Controller placement.
• Have performed the consolidation of the NDS and NT domain environment to a single Active Directory Target Environment with the least possible downtime and impact to the user community.
• Extensive use of Bindview server and ADMT as a method by which to migrate the NT 4.0 domain environment and the NDS environments to the target while maintaining historical SID's and linking the NDS accounts with the migrated NT accounts correctly in the AD target environment. Responsible for the resource migration. Familiar with Group Policy Management via NetIQ's GPA tool.

Confidential, New York, NY December 2001 - October 2002 Server Consolidation Consultant

• Have performed in a special server consolidation and disk space clean up project.
• Main responsibilities include creating queries via Bindview 7.0 in order to identify dead data on servers, duplicated applications and unused applications across the entire enterprise, in an effort to save disk space, man hours, and to create a clean ZenWorks environment for the application packaging group.
• Create MS Project detailed project plans and project manage several desktop technicians and technical coordinators to get the clean up accomplished on over 355 servers.
• Have allowed the significant savings in man-hours and increased ROI via this server consolidation and clean up project.

Confidential, New York, NY January 2001 - December 2001 (E-DIRECTORY EXP) Network Directory Services Engineer

• Function as a third level server support NDS engineer in a core team in a mixed NetWare 5.1 and Windows NT environment.
• A member of the Directory Services Group that maintains all 88 NetWare 5.1 servers and all Domain Controllers for the NT Application servers.
• Assure smooth operation of contingency and backup environments. Responsibilities include NDS health checks of synchronization and routine server maintenance and the health of Directory Services.
• Daily responsibilities include file server creation; service packs, maintaining the tape backup environment.
• Perform Extensive testing in Laboratory setting prior to production implementation. Have been involved in migrating from a NDS environment, with mixed replica rings to an eDirectory environment.
• Have installed eDIRECTORY on both NetWare 5.1 as well as Windows 2000 File servers.
• Have installed DirXML 1.0 (predecessor to IDM) and enabled LDAP functionality for file servers.
• Have participated in a major upgrade project, along with Novell Consulting Services, that involved evolving Novell s eDirectory to be a global Meta-Directory and Identity Management tree, above and beyond its use on NetWare servers, to create both a single sign on environment as well as a process workflow environment.
• The project goals included interconnecting the Lotus Notes Environment, the production NetWare File and Print and ZenWorks environment, the Windows NT 4.0 environment, as well as the Active Directory Environment, along with the Solaris Environment and PeopleSoft Dataabse, and the PBX phone switch into an interconnected Identity Management store, all using eDIRECTORY and DirXML connectors.

PRIOR EXPERIENCE

Confidential, New York, NY September 2000 - January 2001 Novell To Windows Server Migration Engineer

• As Duetche Bank Purchased Banker's Trust, it required a team of migration specialists to migrate all data and services from the Novell Banker's Trust Network to the Duetche Bank Windows Network.
• Was responsible for migration, and consolidation, of NetWare 3.2 Banker s Trust environment into the Deutsche Windows NT 4.0 cluster environment.
• Extensively used Bind View-EMS console, and Frye utilities, along with many custom Perl scripts to collect user mappings, and trustee rights along multiple NetWare 3.2 servers. Data was transferred via Robocopy batch jobs and Xcalcs utilities were then used to set NTFS permissions on the WinNT cluster shares.

Confidential, New York, NY July 1998 - August 2000 Senior Netware Engineer

• Seconded from Verizon Integration Services of Pinnacle Alliance.
• Acted in a multi-site and multi-vendor environment.
• Planned, coordinated and executed server installations, including configuration, maintenance and troubleshooting and repair operations for JP Morgan Business Divisions.
• Met Service Level Agreements. Specialized in migration from NetWare 3.12 to NetWare 4.11 while meeting project deadlines, costs, and coordinating the integration and desktop teams to assure a smooth migration without any interruption of service to client community.
• Later performed migration of NetWare 4.11 to NetWare 5.1 and e-Directory.
• Acted as a team leader and senior technician within the group.
• Maintained stable operation of all Novell 4.11 and Windows NT 4.0 file servers, including backup and recovery management. Performed NDS Tree merges of individual single server trees into central Corporate Tree.
• Was responsible for monitoring file server thresholds and providing weekly reporting to management.
• Responded immediately to emergency situations with sensitivity to deadlines and customer needs.
• Quickly diagnosed causes of systems failures and malfunctions to ensure highest operating efficiency, reliability, and quality performance standards.
• Performed routine server maintenance, including patching, RomPaqs, and virus definition updates.

Confidential, Weekhaken, NJ (CONSULTING) August 1997 - July 1998 Project Manager, Novell To Windows Server Migration Engineer

• Implemented Novell 3.12 to Windows NT 4.0 Migration.
• Designed the environment from scratch. Act as a third level support engineer.
• Designed the migration, created budgets, timelines and costs.
• Managed the project, equipment purchasing and people to accomplish a smooth and transparent migration. Dealt directly with line level managers of each business division, in a sales role and convinced them individually of the validity of the project in order to get the project funded.
• Negotiated prices and support fees from Compaq reseller.
• Received Paine Webber Peer Award for migration of several Retail Servers.
• Accomplished Year 2000 Compliance and Centralized Network Management.
• Lent stability to critical in-house business applications via placement on new and fault tolerant hardware and movement from old, unstable servers.
• Created a stable server environment and created user confidence in the LAN Services Department.

Confidential, New York, NY July 1995 - June 1998 Assignment IV: Citi-Corp Center, New York, NY Network Administration Consultant

• Seconded from Digital Equipment Corporation in Project Enterprise, a Large Scale Project that involved migration from NetWare 3.12 to NetWare 4.10 to Windows NT server.
• Was a server team -member in a company-wide, citywide project across all of CitiCorp Midtown, Downtown and Long Island City locations.

Confidential, New York, NY Systems Integration Consultant

• Functioned as a NetWare Administrator and Third Level Support in a 390-file server and 1500 node network.. Chief responsibility included application packaging and writing software distribution scripts of Win-Install 5.0 and NetWare server administration, including consolidation and hardware upgrades while company was undergoing migration from NetWare 3.12 to Windows NT 3.51.

Confidential, New York, NY Systems Integration Consultant

• Solely provided and was responsible for second level desktop support for a variety of client functions.
• Network and local PC software troubleshooting in a NetWare 3.12 and VAX environment.

Confidential, New York, NY Network Administration Consultant

• Was part of a LAN downsizing and consolidation project, a NetWare 3.12 to a Windows NT 3.51 migration project, and was a member of the design team.

Confidential, Iselin, NJ May 1994 - July 1995 Systems Integration Consultant

Assignment II

• Completed two separate projects while at Prudential. First project involved a NetWare 3.12 to NetWare 4.03 migration project. Second project was an OS/2 2.11 to OS/2 Warp 3.0 desktop migration. Environment consisted of OS/2 Comm Manager for OS/2 workstations and Rumba for Windows 3.1 workstations.

Confidential, NY Systems Integration Consultant

• Provided high profile, highly visible, second level client support for a variety of client functions in a fast-paced, Win3.1 desktop and NetWare 3.12 server environment.
• Supported large-scale departmental rollouts, moves and standardization projects.
• Became a member of the Senior Core Team. Managed the Install department and managed process and work assignments for five technicians, assigning work, and checking volume and quality of work performed.

EDUCATION: BS, Science Degree in Electrical Engineering Physics Major, Dean's List Honors

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