Qualifications:

SUMMARY:

Over eight years of experience in Software Quality Assurance Testing and over six years of PeopleSoft QA testing. Proficient in Analysis of user requirements and functional specifications. Well versed in all stages of Testing and QA Cycles. Team Lead player with excellent technical and communication skills and strong understanding of object oriented methodologies, software life cycles and software testing methods.

SPECIFIC SKILLS SUMMARY:

• Excellent Understanding of the software development lifecycle and role of QA.
• Experience in Functional Testing, Stress Testing, Regression Testing and Performance Testing in a multi- tired environment.
• Done extensive Manual Testing, Automated Testing and Test Case documentation.
• Experience in writing Test Plans, defining test cases, developing and maintaining test scripts, analyzing the results of scripts and interacting with team members when fixing errors.
• Proficient in testing methods like Integration Testing and User Acceptance Testing.
• Experience in implementation of Load Test and Database Test using SQL.
• Expertise in Position Management, Employee Self Service and various HRMS functionalities.
• Expertise in SQL for extracting data from various PeopleSoft tables.
• Expertise in automated tools like Win Runner and Defect tracking tools like Test Director.
• Excellent knowledge in System Testing, Business Function Testing and Configuration Testing.
• Can play dual role of strong Team Lead Player or work individually as per company requirement.

SOFTWARE SKILLS:

Operating Systems : UNIX, Windows NT and Windows 98/95.
RDBMS : Oracle, MS Access
Testing Tools : Win Runner, Test Director, QTP
Programming Languages : SQL, PL/SQL, C++, C
Internet Tools : HTML, ASP, JavaScript, and VBScript
Peoplesoft Versions : PeopleSoft 7.5, 8.0, 8.3, 8.8, 8.9 and 9.0.

EXPERIENCE:

Confidential,
Princeton, NJ
August 2009 to Present
QA Lead/Coordinator (Tesseract to Peoplesoft Upgrade)

Dow Jones is one of the largest and well known American Publishing and Financial Information Firm. Worked as a Test Lead on their Tesseract to Peopelsoft Upgrade.

Role:

• Worked with the Project Manager and other leads to come up with a manageable testing timeline for UAT testing phase.
• Developed a high level test scenario template and assigned transactions to several users.
• Held daily meeting calls to coordinate UAT testing in Americas, EMEA (Europe Middle East Africa) and APAC (Asia Pacific) regions and got daily status updates.
• Coordinated with Benefits Vendors to create a suitable Testing Timeline for a successful end to end UAT testing.
• Coordinated with ADP to ensure all Employees payroll calculation were calculated correctly during Payroll Parallel Testing phase.

Confidential,
Woodbridge, NJ
December 2008 to August 2009
QA Lead (Peoplesoft to SAP Upgrade)

Hess is on the largest privately owned oil companies in North America. Worked as a QA Lead on their Peoplesoft to SAP Upgrade.

Role:

• Worked along with the Project Manager, Technology leads and other Project leads to come up with a manageable testing timeline for the project.
• Advised the Project Manager on suitable timelines for the different testing phases of the project.
• Developed a Testing Strategy and presented it to the client in a walk through session.
• Created several Test Plan (Functional Test Plan, Integration Test Plan, Parallel Test Plan, User Acceptance Test Plan) for the different testing phases of the Project.
• Held review sessions with the client Workstream Leads to walk them through each Test Plan and updated the plans based on client’s feedback.
• Analyzed the several business requirements (Functional Specification Document, Detailed Design Document and Technical Requirement Specifications) to create several test scripts.
• Created scripts for several testing areas:
• Organizational Management
• Personnel Administration
• Benefits
• Security
• Portal (ESS, MSS,HRSS) transactions
• RICEFW (Reports, Interfaces, Enhancements, Smart Forms, Workflows)
• Assisted the testing team in creating a Requirement Traceability Matrix by loading all the requirements in Quality Center and tracing them to the scripts.
• Held daily meetings with offshore teams during the testing phases to get updates on defect fixes and testing progress.
• Tracked testing progress using Quality Center Graphs/Reports and updated the Project Manager on weekly progress of testing.
• Developed UAT scripts for the UAT Testing Phase.
• Held UAT sessions to assist the client’s business users with getting familiar with the new System.

Confidential,
Minnetonka, MN
November 2007 to November 2008
Lead Peoplesoft HRMS / SQR Tester

United Health Group is one of the largest health care insurance providers in North America. Worked on their PeopleSoft upgrade (8.8 to 9.0) to test the various functionalities of their HR system.

Role:

• Analyzed the business requirements and worked alongside the business users, functional leads and developers to make sure the system adhered to the users needs.
• Created a Master Test Plan, Parallel Test Plan and UAT Test Plan to document the scope of testing and held several sessions with users to get the sign offs.
• Used Iteration testing methodology to test the system during the upgrade.
• Responsible for managing QA Resources and reporting to management.
• Scheduled and Managed the QA resources for successful completion of project.
• Wrote several test scripts for various HR functionalities, Benefit Maintenance tables and self service pages.
• Wrote several scripts for HR functionalities like New Hires, Rehires, Transfers, STD, LTD, Promotions, Demotions, Terminations, Pay Rate Changes, Family Status Changes, etc.
• Created several scripts for various HR and Benefit set up tables.
• Was solely responsible for testing all the SQR (Structured Query Report) maintained by UHG.
• Split the SQR into three different categories: Reports with functional change. Reports with structural change and Reports with no changes.
• Created individual test cases and entered data into the system to see if new changes were picked up by the functional change SQR’s.
• Compared results between 8.8 and 9.0 and investigated all the discrepancies.
• Used Query Manager to retrieve data from the database for sample input data.
• Used Ultra Edit to open the SQR and investigate the discrepancies and provided the solution when logging the defect.
• Tested the HRMS functionality based on the test scripts developed during System Testing, Integration Testing and Cycle Testing and documented all the defects and discrepancies in Test Director.
• Attended daily Bug meetings to update the IT team of all the outstanding bugs and new bugs.
• Worked with the users during UAT testing to assist the uses during the transitions phase and got the sign offs.

Confidential,
Atlanta, GA
March 2007 to October 2007
Peoplesoft HRMS / Security Tester
Cox is one of the communications and entertainment providers in North America. Worked on their PeopleSoft upgrade (8.3 to 8.9) to test the various functionalities of their HR system.

Role:

• Analyzed the business requirements and created several Test Plans to use as a basis for testing the system.
• Worked with the developers, functional analysts and business users by holding several sessions to analyze what new changes were needed to replace the existing functionality.
• Documented all the new changes and created several scripts to test the functionality.
• Used Iteration Testing Methodology to test the system.
• Lead the QA team in developing a testing strategy to test the several HRMS modules.
• Assigned the work to the team members appropriately and got weekly status updates from the team.
• Ensured the testing team performed testing in a timely manner and all changes and defects were documented properly during the team meetings.
• Wrote several scripts for HR functionalities like New Hires, Rehires, Transfers, STD, LTD, Promotions, Demotions, Terminations, Pay Rate Changes, Family Status Changes, etc.
• Wrote scripts for the different HR and Benefits maintenance tables. Followed the scripts by adding new records for HR and Benefits tables and confirmed there were no errors.
• Followed the New Hires and administered Benefits through Benefits Administration and On Demand Event Maintenance.
• Tested the different Self Service functionalities like e-Benefits, e-Pay, e-Profile and e-Development.
• Was involved in testing the Security component for the 8.9 upgrade.
• Wrote several scripts for different functionalities in security:
• Permission Lists: Wrote test scripts for different kinds of test scripts like: Data Permission Lists, Query Permission Lists, Primary Permission Lists and Regular Permission Lists.
• Roles: Set up new roles and added permission lists to the newly created roles.
• User Profiles, Row Level Security, Query Security and Data Security.
• Tree Manager: Created new departments and added them at the appropriate level in corresponding trees and ran the necessary jobs to update the trees.
• Validated security for several users ID’s based on their role and permission lists setup.
• Wrote queries in TOAD to retrieve security access of all the permission lists in 8.3 and compared them to the security set up in 8.9.
• Performed Integration testing, System testing and Regression testing.
• Involved in different phases of Project Life Cycle.
• Conducted Functional tests checking all screens, customized menus button and options.
• Interfaced with developers to resolve the technical issues.
• All discrepancies were documented in Test Director (8.2).
• Tested the security on VISTA software that contained all the reports that were run from PeopleSoft to VISTA.
• Attended daily Bug meetings to update the IT team of all the outstanding bugs and new bugs.
• Worked with the users during UAT testing to assist the uses during the transitions phase and got the sign offs.

Confidential,
Jacksonville, FL
March 2006 to March 2007
Lead Peoplesoft HRMS Tester

BCBS is one of the largest health care insurance providers in North America. Worked on their PeopleSoft upgrade (8.8 to 8.9) to test the various functionalities of their HR system.

Role:

• Was involved in the HRMS Fit Gap sessions to analyze the existing customizations and decided which customizations could be carried forward, replaced by 8.9 functionality or deleted.
• BCBS was using RUP (Rational Unified Process) methodology in the upgrade. Worked along side the RUP mentors to develop the business use cases and system use cases.
• After the initial draft of the use cases, held several reviews with the business users and developers to walk through the use cases before sign offs.
• Developed Test Plans and tested most complex new feature functionality which provided new products and services and included items which enhanced system’s flexibility, reliability and maintainability.
• Was involved in putting together a testing team for the HRMS upgrade.
• Was involved with the Manager to assist with the distribution of work to the team members based on their skills.
• Got weekly updates from members on the testing status and defects.
• Developed test scripts and test cases based on the use cases for various functionalities:
• Position Management - Adding New Positions, Updating Existing Positions.
• Employee Self Service - Created several test scripts for various Self Service functionalities like:
• E- Benefits – Calculating Pension Estimates, Enrolling in Benefits, Managing life events (Birth/Adoption), Family Status Changes (Marriage/Divorce), Reviewing Employee and Dependent Benefits Summary and Reviewing Health Plan and Beneficiary Information.
• E-Pay - Entering Bank Account Information, Direct Deposit Information, Voluntary Deductions, Viewing Paycheck and Requesting W-2 Form.
• E-Profile – Changing Marital Status, Name, Email Address, Emergency Contacts, Home Mailing Address, Phone Numbers and Viewing Personal Information.
• E – Performance – Recording Performance Notes, Nominating Participants, Tracking Performance and Nomination Status and Defining Responsibilities/Roles.
• HR (New Hires, Rehires, Terminations, Absences, Transfers, Rollovers and Misc. Data Changes (impacting benefits and not impacting benefits)).
• Benefits (Running Ben Admin Processes for Event Maintenance and On Demand Maintenance and Open Enrollment). Was also involved in setting up different Benefit Programs and Plans. BCBS used Benefits Admin to enroll their employees in Benefits which was done through Employee Self Service.
• Payroll (Direct Deposit, Garnishment, Taxes, Additional Pay, General Deductions, Running Auto Payroll, etc.)
• TAC (Temps and Contractors) – This was a customized BCBS model that was used to keep track of all the Non Employees as per the HIPAA act.
• Background Screening – Developed test cases for Employees and Non Employees who needed mandatory background checks on a regular basis, only if they had access to sensitive data.
• Validated several SQR’s during Cycle Testing to confirm correct data was retrieved and all code was properly migrated to the new version (8.9).
• Exported all the developed test cases to Test Director (8.2) to perform manual testing and was also used as a Bug Tracking tool.
• Tested the HRMS functionality based on the test scripts developed during System Testing, Integration Testing and Cycle Testing and documented all the defects and discrepancies in Test Director.
• Attended daily Bug meetings to update the IT team of all the outstanding bugs and new bugs.
• Wrote several queries using PS Query to retrieve data for the test scripts.
• Was involved in Parallel Testing and UAT Testing and worked closely with the end users during the transition phase to further their understanding of the system.

Confidential,
Hartford, CT
Jan 2005 to Feb 2006
Peoplesoft /Workbrain Tester

Citigroup is one the biggest companies in North America. Worked as a Tester on their Peoplesoft upgrade (8.0 to version 8.3) and in the implementation of new software called Workbrain.
Role:

• Was involved in analyzing business requirements based on the TSD’s and created test scripts and test cases as per the business requirements.
• Performed Standards Verification in increasingly complex testing environments.
• Prepared Test Plans and Test Cases that ensure the product adheres to the application requirements.
• Performed Functionality testing and thorough Regression Testing on Peoplesoft applications.
• Developed scripts for HR and Benefits functionality like New Hires, Rehires, Transfers, Terminations, Rollovers, Misc. Data Changes, Balance Entitlements, Leave Accruals, etc.
• Developed test scripts for Position Management functionality like: Adding New Positions and Updating Exiting Positions.
• Tested various Peoplesoft objects and reported bugs.
• Was involved in Parallel Testing and ran Queries in Peoplesoft to retrieve data.
• Tested various processes, inquiry pages, reports and data pages.
• Tested various Employee self-service pages like – E Benefits, E Profile and E Pay.
• Executed various test scripts, verified the actual results against the expected results and documented the discrepancies.
• Tested customized PeopleSoft objects.
• Ensured that Test Schedules and Plans are followed and executed properly.
• Ensure assigned testing system problems were documented, assigned and communicated.
• Developed test scripts for the Payroll Functionality like setting up Taxes, General Deductions, Additional Pay, Direct Deposit, and Additional Pay etc.
• Created several online checks.
• Ran several on/off cycle payrolls and made sure that all the modules in peoplesoft are integrated.
• Was involved in the implementation of software called Workbrain, which was used to keep track of an Employee’s Balance buckets and Leave Accruals.
• Involved in setting up security for different groups in Workbrain and did a thorough regression testing after every fix pack.
• Reported the bugs using the bug-tracking tool (Test Director 8.2).
• Ran queries in Peoplesoft to verify all the Employees were being correctly mapped to Workbrain based on their LOB (Line of Business) and FLSA status.
• Was involved in testing the Employee’s Timesheets (Daily and Weekly Timsheets) to validate the Balance adjustments and different types of work requests.

Confidential,
Beltsville, MD
January 2004 to December 2004

Digex is one of the biggest Web Hosting Companies in USA. Worked as a Tester with Digex on their Peoplesoft upgrade from version 8.0 to version 8.3.
Role:

• Tested the Peoplesoft HR & Payroll applications.
• Involved in analyzing business requirements and writing Test Scripts and Test Cases as per the business specification.
• Created test scripts and executed them based on the design documents and User/functional Requirements.
• Prepared test plans and test cases that ensure the product adheres to the application requirements.
• Performed Business Functionality testing, system testing, Integration testing, Regression testing and parallel testing.
• Tested customized PeopleSoft objects.
• Tested various processes, inquiry pages, reports and data pages.
• Tested Position Management functionality and several Self Service Pages.
• Tested various Employee self-service pages like – E Benefits, E Profile and E Pay.
• Created scripts for HR transactions like: Adding New Hires, Rehires, Terminations, Transfers, Rollovers, etc.
• Executed various test scripts, verified the actual results against the expected results and documented the discrepancies.
• Developed test scripts for the Payroll Functionality like setting up Taxes, General Deductions, Additional Pay, Direct Deposit, and Additional Pay etc.
• Created several online checks.
• Ran several on/off cycle payrolls and made sure that all the modules in peoplesoft are integrated.
• Involved in writing Queries using Peoplesoft Query and also using Toad to retrieve data from the Oracle Database.
• Reported the bugs using the bug-tracking tool (Test Director).
• Worked very closely with the users and the developers.
• Users were trained with the Peoplesoft version 8.3 during the User Acceptance Testing.

Confidential,
Raleigh, NC.
July 2002 – December 2003

This project was a Peoplesoft 7.5 to Peoplesoft 8.0 upgrade project.

Role:

• Was part of the HRMS team and was performing the duties of a HR and Payroll tester.
• Involved in developing the test plan.
• Wrote test procedures and test scripts.
• Tested customized PeopleSoft objects and verified that the new fields which are added to the records exist in the record and when the new fields are added to the pages exist on the pages using Application Designer.
• Performed functionality testing and regression testing.
• Developed and executed test scripts and test cases for the Payroll Processing.
• Tested all the payroll functionality by executing all the test scripts and the test cases like Direct Deposit, Taxes, Garnishments, Additional Pay, Reversals, Adjustments, etc.
• Developed test scripts for the HR functionality like New Hires, Terminations, Promotions, Demotions, Transfers, Short Term Disability, Long Term Disability, etc.
• Tested all the HR functionality by executing all the test scripts and the test cases.
• Involved in User Acceptance Testing of the application.
• Involved in testing full development life cycle including writing test preparation, test requirements, test cases, gathering test data for various test cases, test scripts, executing tests and documenting test results.
• Reported bugs using Test Director.
• Ran several payrolls as part of payroll testing.
• Wrote several queries using Peoplesoft Query.
• Involved in testing the tax updates and verified that all the Federal and State tax tables are changed according to the tax update, ran several offcycle payrolls to test the COBOL IDs that are changed in the tax update, ran the payroll and validated the results.
• Testing was done to verify the integration of various modules in the application, data validation in various fields.
• Involved in running the SQR Reports and tested them thoroughly by validating all the Reports.
• Involved in the production support testing after go-live.

QA Analyst
Confidential,
NJ
Sep 2001 – May 2002

The application was developed in visual basic and Oracle and consisted of three main modules; ‘Query’, ‘Policy’ and ‘Rate Quote’. The ‘Query’ module was the interface with the insurance agent to query the database and generate customizable reports. The ‘Policy’ module concerned the various insurance sectors including, Auto, Life and Fire insurance. The Rate Quote’ module provided rates and payment terms, funding and protection options, and coverage details for the various types of insurance.

Role:

• Developed and executed manual and automated test scripts to Support testing requirement.
• Prepared test plans and test cases that ensure the product adheres to the application requirements.
• Automated the test scripts using Win runner.
• Worked extensively on testing the functionality of the application, which includes Database testing, GUI testing, load testing, stress testing, and performance testing.
• Generated QA Scripts for System Regression Testing.
• Tested different modules and their functionality.
• Executed test scripts, report defects and prepared test results reports
• Reviewed test results and sent the report findings to management.
• Wrote SQL queries for data verification and backend testing.
• Completed testing and documentation as per assigned schedule. Submitted weekly status reports to QA Manager.
• Interacted with developers closely to resolve defects and issues.
• Involved in Performance testing.
• Test Director was used as defect management tool.
• Clear Case was used for Version Controlling.

Confidential,

Software Tester

Dynegy Inc. provides electricity, natural gas and natural gas liquids to customers throughout the United States.

Role:

• Tested the web application in this project.
• Wrote several test scripts and test cases to perform web testing.
• Wrote test procedures and created test scenarios.
• Performed Functionality testing, Regression testing and User Acceptance testing of the application.
• Involved in the Regression testing of the application whenever a new build was developed.
• Interacted with the developers on the unit test results and understood what has to be tested thoroughly for that build.
• Interacted with the end users while performing the user acceptance testing and trained them in the new functionality whenever a new build was developed.
• Wrote several SQL Queries and verified that the data is consistent throughout the database.

Accomplishments:

• In my four years of military service, I won several meritorious masts
• Lead a squad of Marines in an Expeditionary Unit (MEU-22) during a six month tour
• Received recognition for weapons safety training

Professional Work Experience:

Confidential,
March 2008 to present

Crew Foreman – June 2008 - present

• Responsible for daily work duties to meet production goals
• Demonstrates a strong work ethic and oversees the safety of the crew
• Training new hires in daily requirements, company policies and proficiencies

Groundman – March 2008 - June 2008

• Daily responsibilities include setting up the truck for the Crew Foreman
• Strategically placing Temporary Traffic Control Devices to provide a safe working environment

Confidential,
– October 1996 to January 2008

Loss Prevention Specialist – April 2005 – January 2008

• Monitored consumer traffic through the use of electronic surveillance device
• Patrolled property with company vehicle
• Responsible for implementing security plan

Warehouse Manager – January 1999 to April 2005

• Responsible for staff scheduling
• Increased safety awareness in warehouse
• Trained new hires on equipment (box cutters, forklifts, etc.)

Inventory Control Associate –October 1996 to December 1998

• Unloaded and loaded product from delivery trucks
• Stocked product on sales floor
• Other duties as assigned

Military Experience:

Confidential,
December 1991 to December 1995

Non Commissioned Officer – Corporal

• Accountable for the daily training of twelve Marines
• Liable for the safety and development of each individual in my platoon

Education:

BS in Psychology: Concentration in Forensic Psychology, Southern New Hampshire University. Continuing Education Program, Enrolled part time

1991 Manchester Memorial High School