Senior Qa Analyst Resume
NY
Objective:
To obtain a challenging position as a Quality Assurance Analyst/Engineer in an organization where my extensive experience in client/ server or Web/Internet/Intranet environment and analytic, administrative, testing skill and domain knowledge can be properly utilized. Outstanding skills in the field of Information Technology with 7 years of experience as an IT enterprise management, including 2 Full Life Cycle Implementations.
Professional Summary:
- Results – oriented, professional, building on around 7 years of progressive accomplishments in Software Testing and Information Technology in a team development and individual environment on major domains including financial, banking, e-commerce.
- Domain Knowledge in Banking (Loans and advances ),HRMS,E-commerce modules
- Expertise in Banking applications like Finacle, Flex cube, AML, TDL, BASEL II etc.,
- Good knowledge in Procure to Pay and Order to Cash Business Processes.
- Complete Understanding of Multi-Org and MOAC Structure and Integration between Applications.
- Knowledge in developing Oracle Reports, Forms, PL/SQL , XML Publisher
- Extensive expertise in authoring and review of test cases, test case design, Test plan creation and execution.
- Execution of Manual/Functional testing, SIT, Regression testing and UAT
- Experience with delivering scalable, quality controlled, secure applications using client-server, distributed, web-based applications.
- Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Web based applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC)
- Lead role in bug-tracking and reporting for in house applications.
- Extensive Experience in leading the architecture, testing and maintenance of Enterprise Applications in JAVA, Java Script, VB Script Windows Forms, and Windows/web Services and oracle applications testing.
- Expertise in RDBMS concepts with Oracle 9i/10g/11g, PL/SQL, SQL Server 2005.
- Worked on Operating Systems like UNIX \\ WINDOWS \\ Linux
- Experienced working with Service Oriented Architecture (SOA), Software development life cycle (SDLC) and agile/Scrum development environment
- Excellent Analytical, Problem-solving and Documentation skills to evaluate current process
Maturity of the organization and make recommendations for improvement.
- Strong communication and interpersonal skills and proven ability to test with minimum software specifications.
- High proficiency in Scheduling and Managing resources and activities in QA Team. Ability to work in a team as well as independently.
Core competencies:
- Excellent management skills
- Performed compliance audits and maintained accurate records
- Worked with government organization.
- Good decision making skills
Technical Skills:
Bug Tracking Tools
HP Open view, HP Quality center9.0/10.0, JIRA
Testing Tools
QTP 8.2/9.5
GUI
Visual Basic, Oracle Forms, and Developer/2000
Languages
Java, HTML, PL/SQL, Oracle apps AP,AR,GL modules,vb script,XML,
ERP Packages
Oracle Applications 11i (11.5.10.2) & R12 (12.0.6).
Databases
Oracle9i,10g, SQL Server, DB2, MS-Access
Management Tools
MS Office Word/PowerPoint/Excel, Front page, Microsoft Visio
Domain Expertise
Banking and Finance, Human resources, centralized Accounting, Credit cards Management.
Operating Systems
Dos,Windows 95/98/2000/7/XP/NT, UNIX, Mac
Professional Experience:
Client: Confidential,
NY Jun’11 - Feb\'12
Senior QA Analyst
Description: Flex cube is the core Banking System used by Lloyds Banking Group, which deals with various modules such as Loans & Deposits, Loan Syndication, Foreign Exchange, Funds Transfer, Expense Processing, Standing Instructions, Journal Entries, Statement generation etc. Lloyds migrated from GBS, which was AS400 based system.
Responsibilities:
- Interacted with the Users, Designers, Developers and Project Manager to get a better understanding of the Business Processes and gathered Business Requirements for Personal Client Information Systems (PCIS).
- Documented the existing system and verified it with follow-up meetings.
- Worked with the team and the Business to document the Use Cases.
- Performed Regression and User Acceptance Testing for Online Banking System (Web Application) for Lloyds International Private Banking.
- Written and executed Test Scripts manually for Fedlink (Funds Transfer Replacement Project) Outgoing, Incoming, and Internal Wire Transfers.
- Responsible for Product Parameter changes for Loans & Deposits, Loan Syndication modules.
- Experienced in working with the online banking system.
- As a black box tester executed functional testing using equivalence partitioning, boundary value analysis, error guessing.
- Participated in writing automated scripts for regression testing using QTP.
- Analyzed & suggested business requirements, specifications, apprised the same to the PL of the project for any additional improvements; its subsequent impacts on to the job flow. It includes finalizing the time frame to finish the task and complete project implementation.
- Actively came up with solutions to some of the issues. Developed the Results document, which aimed at suggestions to improve the performance of the application.
- Participated in Functional Walk-Through to validate the Application Design against the Test Cases written.
- Experienced working with business analysts, developers, management and end users in a cross functional Agile Scrum team.
- A separate Bug tracking process-using Quality Center is being used to Track Bugs periodically.
- Played a major role by actively participating in scheduled conference calls with different regions to review the testing status and Defect Summit meetings to triage new defects and to follow up on new fixes, patches and builds.
- Reconciled Financial Reports with queries from Oracle database using TOAD.
- As a part of Change Management Team participated in the prioritization of the projects and made decisions regarding any changes to the Application according to their impact on the application.
- Worked closely with users and coordinated User Acceptance testing for different projects.
Environment: Oracle 10g, TOAD, HP Quality Center 9.0, QTP 8.2, Microsoft Office Products like Excel, VISIO, VB.net, Java Script, VB script, HP UNIX.
Confidential,
Richmond, VA Nov’10 – May’11
QA Engineer
Description: Capital one is a diversified financial institution offering various financial products to its consumers, small business and Commercial clients. I was worked on the migration project in the E-Commerce division. I was working on three applications viz. Balance Transfer, Preferences and Operational Monitoring. Balance transfer is a web based application, part of the Credit Card division, wherein a customer can do a Balance transfer from other financial institutions to their capital one account. For tracking and customer service perspective Chat, Visual Sciences and Operational Monitoring were also introduced. Using these concepts all the user activities would be captured in the Enterprise Data warehouse and reports would be generated, which would be used for marketing and business decision making.
Roles/Responsibilities:
- Authored both the high level and detailed Test Plan and Test Strategy for Integration, System and UAT testing.
- Organized walkthroughs and inspections with the Project Manager, Business Personnel, Business analyst and developers to decide the Scope of testing and Testability of Requirements which also resulted in adding new requirements..
- Used the Agile environment effectively to get the maximum output for the QA efforts.
- Prepared and presented the test plan and test strategy to the project team for their feedback and sign-off.
- Worked with various teams to resolve environmental issues.
- Used Quality Centre for tracing Requirement, Test coverage and Defect status.
- Wrote and tested the Functionality, Compatibility, Usability and Security scenarios for the E-commerce website.
- During test execution of SIT and UAT test cases, worked effectively with the BA and Developers to accommodate the frequently changing requirements and sorted out the ambiguities and saw to it that maximum testing was done.
- Submitted the daily EOD test status report to the project team to communicate the progress of testing.
- Extensively queried the Ops monitoring database to validate the various functionalities and errors were being captured.
- Worked on Tera data to validate the Visual sciences events were being captured and reports were being generated appropriately.
- Validated Reports pulled from Tera data.
- Effectively communicated the Defects to the developers by doing a root cause analysis hence resulting in a fast turnaround time.
- Given the demo of the tested product to business group and successfully got the user buy-off to release the product.
- Successfully delivered the product in production as per schedule, meeting the exit criteria.
- Used Excel to create data driven scripts.
Environment: Quality Centre, QTP 9.5, Oracle 10g, Java, IE. 6.0, Web logic Portal, RTM Services, XML, MS Office and Windows XP.
Project Name: Enterprise Wide General Ledger (EWGL) Jul’09 - Aug’10
Client Confidential,
Hyderabad, India
Role: Techno functional consultant & QA Analyst
Description: The EWGL will be the central repository of all financial information. The main purpose of a general ledger system is to record financial transactions of a company and to produce financial and management reports to help people inside and outside the organization to make decisions.
Oracle General Ledger is a comprehensive financial management solution that enables you to:
- Define the organization structure, chart of accounts, calendar and currency.
- Define users of General Ledger and their responsibilities to perform various activities.
- Record and Review Accounting Information
- Import data from external systems, subsidiary ledgers, or enter journals to record actual or budget transactions directly into Oracle General Ledger.
- Define Recurring journals for various routine and recurring entries
- Review account wise/Gl wise balances online or through reports.
- Analyze Accounting Information
- Reporting using various standard reports and custom reports using financial statement generator and perform online review of account balances, which can drill down to oracle sub modules (from account balance to invoices and payments).
- As and when there are new requirements for management reports, Generated queries using using Toad and exported to Excel and done require formatting.
- Synchronize Closing Process between Zones and HO.
Responsibilities:
- Involved in preparation of RFP (Requirement for proposal) and BPD process.
- Involved in the set ups of general ledger like value sets, cross validation rules security rules, Ledger Set and consolidation.
- Setting up the Set of Books i.e. Chart of Accounts, Calendar & Currency.
- Customized GL daily summary report .
- Involved in preparation of Test Scripts and peer to peer review.
- Authored test cases for black box testing, system integration testing, UAT, defect tracking and reporting, procedures documentation, regression testing based on design documents and requirements documents.
- Extensively worked on SQL queries including complex queries and performed back end testing. Base Tables like GL_INTERFACES, GL_JE_BATCHES, GL_JE_HEADERS, and GL_JE_LINES were extensively used.
- Extensively used JIRA for reporting and tracking Bugs.
- Involved in implementation and maintenance of application.
- Involved in preparing End user documentation and post production support.
- Extensively involved in production issues and customizations and enhancements using HP open view tool.
Environment: Oracle Apps R12, PL/SQL, Toad, XML publisher, Unix, JIRA,HP open view.
Project Name: HRMS Aug\'08-Jun\' 09
Client: Confidential,
Vendor: Wipro, Hyderabad, INDIA
Role: QA Analyst
Description:
The HR-Management System is a recruitment system, which incorporates online testing, validation, auto response and processing of interview schedules based on administrators request and maintains all the details of selected and rejected candidates in the appropriate databases. It also maintains all the details of employees in the database, such as Personal details, various Allowances and Training attended by the employees. The system plays a vital role in giving various types of MIS reports for Management. Its helps to maintain how many employees are required for the current process to be completed at the stipulated time period.
Analyze the volume of recruitment needed for new project arrivals. Allocation of employees leaves based on the enhancement of the Statistical report generated by MIS.
Roles/Responsibilities:
- Understanding the functionality of the Application.
- Involved in understanding system requirements (SRS) and prepared business development documentation(BPD)
- Developing PL/SQL code to obtain the required functionality.
- Creating and Registration of concurrent programs through AOL.
- Developed/maintained test plans, test cases, black box testing, system integration testing, UAT, defect tracking and reporting, procedures documentation.
- Maintenance and trouble shooting.
Environment: Oracle 9i, Oracle Apps 11i, Toad, UNIX Os, PL/SQL.
Project: Andhra bank Core Banking Solutions (FINACLE) Sep’06-Jul’08 Client: Confidential,
India
Role: QA Lead & End User Trainer
Description: Core Banking solutions are banking applications on a platform enabling a phased, strategic approach that lets people improve operations, reduce costs, and prepare for growth. Implementing a modular, component-based enterprise solution ensures strong integration with your existing technologies. An overall service-oriented-architecture (SOA) helps banks reduce the risk that can result from multiple data entries and out-of-date information, increase management approval, and avoid the potential disruption to business caused by replacing entire systems. The platform where communication technology and information technology are merged to suit core needs of banking is known as Core Banking Solutions. Here, computer software is developed to perform core operations of banking like recording of transactions, passbook maintenance, and interest calculations on loans and deposits, customer records, balance of payments and withdrawal. This software is installed at different branches of bank and then interconnected by means of communication lines like leased lines, Internet etc. It allows the user (customers) to operate accounts from any branch if it has installed core banking solutions.
Responsibilities
- Responsible for testing priority sector advances, retail lending, agriculture loans, micro credit, mortgage loans, educational loans and housing loans portfolio, deposits, savings like debit and credit transaction processing etc.,
- Handled the tasks pf implementing, developing and maintaining quality system policies.
- Achieved the set target laid by the organization.
- Worked closely with various levels of individuals to coordinate and estimated schedule the project throughout SDLC.
- Involved in Test Requirement Analysis using Technical & Functional Specification documents and Business Requirements.
- Extensively used micro soft Excel and Edit plus during migration from existing system to new application for format changes.
- Involved in preparation of test plans, authored test cases against BRS, FRD and Technical requirements.
- Involved in Integration, Regression, System, black Box, Smoke, Non Functional Requirement, Performance, and User Acceptance Testing phases for Release versions.
- Linked Requirements to test cases using Requirement Traceability Matrix to ensure traceability throughout the testing cycle.
- Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
- Participated in Peer reviews for the Test cases prepared by colleagues.
- Involved in identifying the scenarios for the application.
- Involved in Test execution-using Test director.
- Involved in integration of Third party application like Risk management, AML, TDL, HRMS with core Finacle application.
- Preparation of Requirement Traceability Metrics (RTM), Software Metrics, Defect Report, and Weekly Status Reports.
- Developed scripts for testing the future release of the application.
- Developed automated testing scripts for regression test using QTP.
- Worked along with Business analysts and Development team to develop the Automation Framework.
- Prepared change request as and when required using HP open view
- Tracking defects through to Closure.
- Reconciled Inter branch transactions in the office accounts.
- As and when there are new requirements for management reports, Generated queries using Toad and exported to Excel and done require formatting.
- Executed SQL Queries including complex queries to verify that the data is populated from the Database matches with the front end screens and reports.
Environment: Oracle 9i, Java, J2E, HP open view, TD, Toad, PL/SQL, XML, UNIX, QTP
TRAININGS
- Functional and administration training on Finacle software by Infosys India Ltd.
- Structured Financial Messaging System training by IDRBT (Institute for Development and Research in Banking and Technology, India).
- Oracle apps technical consultant training on developing RICE components in modules like GL, AR, AP, OM and PO.
- Trained for accounting, marketing, finance, investment as well as billing.
- Customer service at financial institutions best practices and compliance
- Leadership and supervision