SUMMARY

• 7+ years of industry experience in Software Quality Testing and Development of Enterprise Application, Client/Server and Web Services applications.
• Expertise in diverse domain technologies like Banking, Mortgage, Insurance, Finance, Healthcare.
• Experience in software engineering methodologies or SDLC like Agile, RUP and Waterfall.
• Extensive experience in Manual/Automated testing that is functionality testing, performance testing, System Testing, Build Verification Testing, Regression Testing, Load testing, using Automation Tools.
• Extensive experience in developing Test Plans, Test Cases and Test scripts using business requirements and design documents.
• Expertise in both Manual and Automation tools like Win Runner, Load Runner, Quick Test Pro (QTP), Quality Center, Selenium IDE/RC.
• Expertise in Problem solving and Defect Tracking Tools like Quality Center, BugZilla, JIRA and Clear Quest.
• Experience in back-end testing to query and access Oracle database using SQL
• Experience in web services testing using Service Oriented Architecture tools SoapUI.
• Worked on development of N-Tier architecture systems with application system development and web technologies like HTML, JavaScript, CSS and AJAX.
• Experience in XSL, XSLT for formatting and displaying XML data on browser and familiar with XML Schemas.
• Involved in backend testing by writing and executing SQL queries. Good knowledge of writing and modifying UNIX scripts using commands and as per the UNIX requirements.
• Experience in ETL testing with INFORMATICA to ensure business logic in data transformation.
• Experienced in using repositories Clear Case, MS Visual Source, SVN and CVS.
• Ability to achieve targets and deliver results in a high-pressure environment
• Proactive and analytical problem solver with strong leadership and excellent interpersonal skills; also has good client interaction and team skills.

TECHNICAL SKILLS

Testing Automation Tools: Quick Test Professional, Load Runner, win Runner, Rational clear quest, Performance Center, Selenium IDE/RC/Grid, Firebug
Test management Tools: Test Director/Quality Center, Rational Requisite Pro, Autosys, JIRA, Rally.
Operating Systems: MSDOS, UNIX (Solaris, AIX, and HP), Windows 95/98/2000/ NT/XP, MVS
Databases: Oracle9i/8i, DB2, SQL Server 2005, MS ACCESS
Browsers: Internet Explorer 6/7/8, Opera, Google Chrome and Firefox

EXPERIENCE

Confidential,
Chicago, IL May 2009 to Present
Sr. QA Analyst
The Project involved in development and enhancement of various services like deposits, withdrawals, credit card Loan payments, Money Orders, Travelers Cheques, Express send transactions, , Batch Processing, wire transfers, Transfer funds between accounts.
Responsibilities:

• Designed and executed the test plans, test scripts, to check the data validity for various applications, tracking software and specification defects and resolution using Quality Center, documenting all phases of QA life cycle, analyze functional requirements, mapping documents.
• Analyzed Business Requirements, use cases [AGILE (SDLC) PROCESS], high level designing and detail technical design of JAVA application.
• Created business process test plans and test cases using Quality Center
• Performed functional, Integration, regression of the application on LINUX.
• Setup and validation of jobs, verify core system tests, document findings, and work with development and testing team for problem correction and re-test.
• Responsible for all types of tests like Business Functionality, Load Testing, Documentation testing, User Acceptance Testing (UAT), browser compatibility testing, Integration testing and maintain technical design documentation in Oracle and Windows environments.
• Performed Functionality and UAT testing of application manually.
• Performed Functionality and UAT testing of application using QTP
• Attended Daily Defect/Issue Discussion Meetings.
• Involved in Design and development of SQL Programs, procedures, UNIX shell scripts to track status and data files on real time basis.
• Involved in manual and automated testing of application under test (AUT) using Quality Center
• Identified features to be automated and created automation test scripts using QTP.
• Reviewed computer logs and reports to identify application processing errors and possible improvements.
• Executed batch jobs using Autosys in a UNIX environment.
• Interacted with the team members and participated in review meeting with developers and Business Analyst\'s for understanding the requirements.
• Performed the System and Acceptance testing of the application based on the Customer Environment.
• Involved in development of POC for Open Source testing framework using Selenium IDE/RC, Java, Junit, Xpath & Firebug.
• Development of test framework/cases using JUnit/Java/TestNG.

Environment: Oracle, UNIX, SDLC, Quality Center, Java, QTP, Rational ClearQuest, MS Office, Access, EXCEL, SQL, TOAD, Autosys, Selenium IDE/RC, Java, Junit, TestNG, Xpath.

Confidential,
Fredericksburg, VA October 2007 to March 2009
Sr.QA Analyst
This project involved the implementation of various property and causality insurance features to the existing web based applications for sales agents, claims submission and tracking, repair and inspection locations, catastrophic locations.
Responsibilities:

• Documented Test plans, Test Cases and decided schedules for Test Case Execution.
• Involved in implementation of Agile SDLC methodology
• Prepared the traceability matrix to fill the gap between the requirements and the test cases covered.
• Analyzed requirement documents, use cases and created test scenarios and test cases for different releases/phases/products of data solution.
• Complex test scenarios were designed for Credit Reports, Motor Vehicle Reports (MVR) and Auto Insurance Claims (ALIS) which were ordered through outside data providers like ChoicePoint.
• Created scripts in VB for automation testing in QTP
• Handled dynamic objects of the application using regular expression of QTP.
• Used TOAD as well as SQL analyzer to manipulate SQL queries to verify the data in the database.
• Conducted System Testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues.
• Tested the various Service Oriented Architectures (SOAs) spanning across various web services using SOAP and WSDL across various applications using SoapUI, XMLSpy.
• Performed manual and functional testing on various parts of the application and used QC for bug tracking.
• Wrote and executed complex SQL queries to validate Back-end data.
• Performed Risk Analysis of entire application and its deployment and documented the risk associated with it.
• Developed and reviewed QTP scripts and generated reports.
• Attended UAT testing and assisted BA and project manager in conducting UAT sessions.

Environment: Win XP/2003 Server, Linux, Oracle 10g, Quality Center, QTP, SDLC, SoapUI, TOAD, SQL Analyzer, SQL.

Confidential,
Seattle, WA June 2006 to July2007
QA Analyst
The project was based on enhancement of a web-based application providing customers with online banking access and managing their mortgages. The idea was to enable customers to view their account summary, transactions and account details online. It enables customers to access their billing statements, pay their mortgages, transfer funds and use other online services.
Responsibilities:

• Analyzed business requirements, system requirement specifications, and documented functional requirements and supplementary requirements in Quality center
• Performed Integration, System, Regression, and User Acceptance testing (UAT) of an application.
• Involved in developing detailed test plan, test cases and test scripts using Quality Center for Functional, Security and Regression Testing.
• Developed automated test scripts using QTP to perform functional and regression testing.
• Created Test input requirements and prepared the test data for data driven testing. Used back-end database SQL queries.
• Designs, creates, modifies and validating ETL mappings incorporating business rules.
• Validated all the ETL code according to the business rules and relational data requirements.
• Used Quality Center to track and report system defects and bug fixes. Written modification requests for the bugs in the application and helped developers to track and resolve the problems.
• Performed quality assurance reviews on all System Development Life Cycle SDLC.
• Participated in defect review meetings with the team members. Used MS-Word for documentation.
• Involved in other test planning meetings and submitted test matrix daily to the management.

Environment: Quality Center, Quick Test Pro, Java, Oracle, SDLC, Windows XP, and UNIX

Confidential,
Philadelphia, PA January 2005 to April 2006
QA Engineer
Cigna is a global health services company which has special insurance programs for disabled and low income families, optimizes their health and well being by offering choice and access to best care providers and services. This project is an effort to modernize the key service processes.
Responsibilities:

• Analyzed BRD, FRD and reviewed with business analysts to write test plan.
• Developed test scripts for function, system, regression, end-to-end Testing, and UAT testing.
• Used DOORS for writing test cases and linking them to functional specs.
• Extensively work on powerful capabilities of DOORS for capturing, linking, analyzing, and managing changes to requirements and their traceability, this multi-platform system ensures conformance to requirements and compliance with regulations and standards
• Performed positive and negative testing to identify the defects and report them to the business analyst using Quality Center.
• Created test cases to be automated and executed them in QTP.
• Wrote and executed automated Data Driven Test Scripts in QTP for different test scenarios, inserted various checkpoints to check web pages, table contents, databases, bitmaps and text.
• Handled dynamic objects of the application using regular expression of QTP.
• Generated daily, weekly and monthly reports.
• Performed Integration testing and build verification testing.
• Executed test cases and documented test results using Quality Center.
• Participated in various meetings and discussed enhancement and modification requests.
• Created a table-driven testing for comparing baseline data with current data.
• Written SQL queries and Database checkpoints to verify data quality.
• Generated different types of reports using Quality Center.

Environment: Quality Center, SOAP UI, PVCS, MS. VISIO, DOORS, MS office, J2EE, Oracle.

Confidential,
Cincinnati, OH October2003 to November 2004
QA Analyst
The project was about implementing POS system to smoothen store operations across all Kroger divisions. It involved the integration of supplier promotions as well as house brand products with the IBM POS system as well as setting of self checkout kiosks across various Kroger stores.
Responsibilities:

• Created Test Plan, with the help of requirement documents (Business, Function) and used it along Test Case and Test Procedure to ensure the quality and reduce the risk of failure.
• Created detailed Test Cases and executed them manually.
• Analyzed multiple test scenarios for POS including tests to verify inventory, transactions, product sales, reports.
• Documented the Test Requirements and Test Plan using Test Director to track the stakeholders request for enhancements and changes. Additionally, created traceability matrix for the requirements.
• Tested different functions of the POS system like scanning, payments, returns, reports etc. to make sure that the system met Kroger requirements and expectations.
• Logged, assigned severity and tracked bugs using Test director.
• Tested the self-checkout stations were seamlessly integrated with the new POS system.
• Used SQL scripts to verify the integrity of the database particularly while validating the Session Store and Profile Store records.
• Reviewed computer logs (UNIX logs), reported program processing errors.
• Attended periodic meetings with the development team and with the business analysts to provide feedback.

Environment: UNIX, Java, Oracle 8i, Test Director.