Objective
Seeking a challenging Software QA Testing position with new and innovative work experiences
Experience Summary

• Quality Assurance specialist with 8+ years of testing experience ERP and client/Server applications using Automation/Manual Testing..
• Expertise in developing Software Test Plans, Test Case Design, Test Scripts, Unit Testing, Integration Testing, Functional Testing, Regression Testing, and Load / Stress Testing.
• Hands-on knowledge of all phases of the Software Development Life Cycle (SDLC).
• Extensive on-hands knowledge of Win Runner, Quick Test Professional & Load Runner.
• Excellent experience managing the whole testing process using Mercury Interactive Test Management tool, Test Director.
• Experienced with White-Box (Unit), Block Box (integration & system) and User Acceptance Testing.
• Extensive experience in designing and executing Automation testing using Mercury tools (Quality Center / Test Director, WinRunner, LoadRunner, QTP) and PVCS Defect Tracker
• Excellent test management, communication and problem-solving skills.
• Experiences in wide variety of environments/industries like Telecom, Healthcare, Financial, ERP & Supply Chain and Engineering & Manufacturing includes a broad range of functions and computer software and System Test engineering areas.
• Excellent knowledge in SDLC test cycles and testing process includes test plan design, test strategies, test cases/scripts, test data matrix, defect tracking, reporting, documentation and workflows.
• Good Knowledge on all phases of software development life cycle (Analysis, design, development, testing & implementation).
• Testing of Web Application, Client-Server, Network, eCommerce, Retail and Database projects on Windows and UNIX operating systems.
• Worked in execution of complicated batch jobs in the UNIX environment.
• Good Knowledge in testing web based applications which are developed in ASP, .NET and JAVA, JSP, J2EE, JSF, HTML, XML, Web Services, XML, XSLT, WSDL, C, C++ and VC++.
• Strong working experience in working with Windows 2003 Server, Windows NT/2000/XP, Redhat Linux and Suse Linux, Solaris.
• .Extensively performed manual and automated Regression Testing, GUI Testing, Functionality Testing, Load/Stress Testing, Configuration Management, Backend and Performance Testing.
• Familiarity with SQA standards, Procedures, methodology, Verifications & Validations.
• Familiar with concepts of SOA ,SOAP, WSDL
• Excellent Communication, issue finding & solving and learning skills and ability to work well within a team as well as independently.

Education: Masters in Computer information Systems

Skills:
Testing Tools : Silk 6.0/5.0, Win Runner7.5, Quality Center 8.2, Test Director8.0, Load Runner 7.0, Quick Test Professional, Clear Case, and PVCS Tracker.
GUI : Visual Basic 5/6/.Net, AWT, Developer 6i/2000.
Tools/Utilities : Visual Interdev, XML Spy, Microsoft Office Tools.
Middleware Servers : WebLogic 4.5.2, WebSphere3.5.2.
Operating Systems : Windows95/98/NT, Win 2K, Win XP, MS DOS, OS/390, UNIX.

• Languages : TSL, C, C++, ASP, UNIX.
  Web : HTML, DHTML, XML, PL/SQL, C, C++.
  Databases : Oracle, SQL, PL/SQL, DB2 UDB 7.1, MS-SQL Server, Access, MS SQL Server &
• SQL Base.
• Web Technologies : XML, Web Services, JavaScript, HTML, DHTML.

ERP : PeopleSoft

• Professional Experience:

Confidential,

• Ewing, NJ Jul 09 - Present
• Role : QA Analyst

Description: ETS is an innovative organization that provides a range of products and services to advance learning worldwide. ETS has uniquely qualified to design, develop and implement customized assessment systems and support services tailored to meet the needs of clients and test takers internationally. I worked on the projects CELLA (Comprehensive English Language Learning Assessment), CAHSEE (California High School Exit Exam) and I-OPS (Integrated Operation, Processing and Scoring) developed and tested by ETS. The following tests supports by I-OPS system are 1.TOEIC 2.TOEFL 3.TFI

• Involved in functional meetings and documented the test requirements.
• Involved in writing and execution of test scripts.
• Involved in entire Project Life Cycle, which includes Designing, Developing and Execution of the entire Process and documentation/performing of Unit Test Plans, Test Cases, Test Procedures and Test Scripts for the project.
• Helped the other team member to write and execute the automated Test Cases and Test Sets in explaining the functionality. Defect Tracking and Reporting was also handled.
• Used Dimensions third party application for defect tracking.
• Worked closely with business analysts and development to resolve the issues found in the testing.
• Involved in Measured Throughput, Hits per second, Response time and used the results as the base line performance tuned the application.
• Involved in UAT Testing and User Training.
• Worked in execution of complicated batch jobs in the UNIX environment.
• Responsible for complete application functionality testing from scanning to reporting.
• Performed detailed security validation for different user roles and administrator roles.
• Written a lot of complicated SQLs as part of database validations.
• Involved in algorithm design and testing of almost 15 external interface processes.
• Involved in data validation and report validation.
• Actively involved in QA process improvement activities like process flow, problem resolution, bug tracking, etc.
• Created data driven test scripts to test the application with different sets of input data.
• Written complicated SQL’s and verified the data in Oracle database.
• Involved in providing the Testing Effort estimates and provided the timely status feedback on progress of the testing activity.
• Involved in batch jobs execution using AUTOSYS job scheduler in OAT environment.
• Helped in creating high volume of test data for performance testing.
• Attended project meetings, release meetings, and QA status meetings.
• Helped other team member to execute the test scripts resolve the environmental issues.

Environment: Windows XP Professional, Oracle 9/10G, SQL, UNIX, AUTOSYS, PL/SQL, SQL plus, Web Services, PVCS, Visio, VB.Net, Junit, J2EE, Java, JSP, EJB, XML, SQL server, Dimensions.

Confidential,
NJ

Jun’ 08 – Jun’ 09

QA Analyst

Description: Sanofi-Aventis Pharmaceuticals is the third largest pharmaceutical company in the world formed by the merger of Sanofi and Aventis. Sanofi-Aventis manufactures and markets the drugs for therapeutic areas, human and animal vaccines to protect the health of patients.
The main aim of the testing is to ensure Windows XP SP2 image compatibility with hardware, drivers and Tier 1 applications and also ensure that operating system components are verified and able to perform basic functions as intended. Goal is to verify the quality of the core image structure, contents, accuracy, consistency and performance of the XP Professional operating system. Perform delivery testing of the applications and getting it approved from AR’s and then publishes the applications to user machines through SMS Clients.

Responsibilities:

• Analyzed Business Requirements and System Requirements.
• Involved in the Basic Functional, Standardization, Regression, Integration, Delivery and AR Testing.
• Testing MSI installations on a Windows XP/SP2 platform. Utilizing EZ-Audit, Event Viewer software and SMS Logs to identify DLL conflicts during installation.
• Involved in creating the Test Cases for Manual and Automation Testing.
• Involved in the creation and verification of GUI, Bitmap, Text and Database checkpoints, URL Links and synchronization points.
• Managed objects in Object repository, Parameterized tests in Global and Local Data Tables and Reused actions using Quick Test Pro.
• Used Quality Center for maintaining the Automated and Manual Test execution and Defect Management.
• Attended daily Status Meetings with QA Manager to Report the Work Progress.
• Involved in Building the Test Station, Production work Station and Configured SMS Client with new SAW and Meritage Builds.
• Involved in the Regression Testing using Quick Test Professional right after fixing the Bugs in the Pharma Scripts.
• Documented the Test Results and Converted in to Non Editable PDF Format and Placed in the Global QA Share Drive.
• Configured QTP with Quality Center successfully.
• Issue the Certification after completing the Delivery Test with all Pharma Scripts.
• Scheduled meetings with AR for Final Certification right after issue of the QA Team Certification.
• Published all the AR Certified Applications in ACERT.
• Involved in Profile Testing with SAW Build Systems and issue the Profile Certification.
• Trouble shoots with SMS Team (System Management Server) for problems with SMS Clients when Involved with Delivery Testing.

Environment: Quality Center 9.2, Quick Test Pro 9.2, Oracle 9i, MS-Office 2003, EAZ-Fix, ArkoSoft, EZ-Audit and XP Professional.

Confidential,
NJ

Mar’ 06 – May’ 08

QA Analyst

• Description: ETS is an innovative organization that provides a range of products and services to advance learning worldwide. ETS has uniquely qualified to design, develop and implement customized assessment systems and support services tailored to meet the needs of clients and test takers internationally.
• Involved in functional meetings and documented the test requirements.
• Involved in writing and execution of test scripts.
• Involved in entire Project Life Cycle, which includes Designing, Developing and Execution of the entire Process and documentation/performing of Unit Test Plans, Test Cases, Test Procedures and Test Scripts for the project.
• Helped the other team member to write and execute the automated Test Cases and Test Sets in explaining the functionality. Defect Tracking and Reporting was also handled.
• Used Dimensions third party application for defect tracking.
• Worked closely with business analysts and development to resolve the issues found in the testing.
• Involved in Measured Throughput, Hits per second, Response time and used the results as the base line performance tuned the application.
• Involved in UAT Testing and User Training.
• Worked in execution of complicated batch jobs in the UNIX environment.
• Written a lot of complicated SQLs as part of database validations.
• Involved in algorithm design and testing of almost 15 external interface processes.
• Involved in data validation and report validation.
• Actively involved in QA process improvement activities like process flow, problem resolution, bug tracking, etc.
• Created data driven test scripts to test the application with different sets of input data.
• Written complicated SQL’s and verified the data in Oracle database.
• Involved in providing the Testing Effort estimates and provided the timely status feedback on progress of the testing activity.
• Involved in batch jobs execution using AUTOSYS job scheduler in OAT environment.
• Helped in creating high volume of test data for performance testing.
• Attended project meetings, release meetings, and QA status meetings.
• Helped other team member to execute the test scripts resolve the environmental issues.

Environment: Windows NT /2000, Oracle8/9, SQL, PL/SQL, SQL plus, PVCS, Visio, VB.Net, J2EE, Java, JSP, EJB, XML.

Confidential,
NJ

Oct’ 05 – Mar ‘06

QA Analyst

Sanofi-Aventis Pharmaceuticals is the third largest pharmaceutical company in the world formed by the merger of Sanofi and Aventis. Sanofi-Aventis manufactures and markets the drugs for therapeutic areas, human and animal vaccines to protect the health of patients.
The main aim of this project is to migrate the environment from existing Windows 2000 to Windows XP. Ensure Windows XP SP2 image compatibility with hardware, drivers and Tier 1 applications and also ensure that operating system components are verified and able to perform basic functions as intended. Goal is to verify the quality of the core image structure, contents, accuracy, consistency and performance of the XP Professional operating system.

Responsibilities:

• Analyzed Business Requirements and System Requirements.
• Involved in the Basic Functional, Standardization, Regression, Integration, Delivery and AR Testing with 169 Pharmaceutical Scripts.
• Testing MSI installations on a Windows XP/SP2 platform. Utilizing Event Viewer software and SMS Logs to identify DLL conflicts during installation.
• Involved in creating the Test Plan for 59 Automated & Manual Scripts in APW environment.
• Involved in creating the Test Cases for Manual and Automation Testing.
• Extensively used QTP for creating the Automated Test Scripts in APW Test Environment.
• Involved in the creation and verification of GUI, Bitmap, Text and Database checkpoints, URL Links and synchronization points.
• Managed objects in Object repository, Parameterized tests in Global and Local Data Tables and Reused actions using Quick Test Pro.
• Used Test Director for maintaining the Automated and Manual Test execution and Defect Management.
• Attended weekly Status Meetings with QA Manager to Report the Work Progress.
• Involved in Building the Test Station, Production work Station and Configured SMS Client with new SAW Build.
• Involved in the Regression Testing using Quick Test Professional right after fixing the Bugs in the Pharma Scripts.
• Documented the Test Results and Converted in to Non Editable PDF Format and Placed in the Global QA Share Drive.
• Configured QTP with Quality Center successfully.
• Issue the Certification after completing the Delivery Test with all Pharma Scripts.
• Scheduled meetings with AR for Final Certification right after issue of the QA Team Certification.
• Published all the AR Certified Applications in ACERT.
• Involved in Profile Testing with SAW Build Systems and issue the Profile Certification.
• Trouble shoots with SMS Team (System Management Server) for problems with SMS Clients when Involved with Delivery Testing.
• Extensive use of SQL queries to perform Backend Testing of the Script.

Environment: Quality Center 8.2, Test Director 8.0, Quick Test Pro 8.2, Oracle 9i, MS-Office 2003, EAZ-Fix, ArkoSoft, Windows 2000 Professional and XP Professional.

Confidential,
MO

Mar’05 – Sep’05

QA Tester/Automation specialist

EService is a web-based application at MasterCard International that enables member banks to easily access its reports such as SLA. It provides a facility for Authorization Research and Account Management; various Online Forms, Support and Contact Info. MasterCard eService is designed to be the Customers’ ‘Desktop Service Representative’. Core modules that were included were AMS, ARR, RPPS, SLA etc. The application was developed in J2EE technology with Java Code base running on UNIX Solaris 8 with Web Logic as the application server and Oracle as the database server.

Responsibilities:

• Analyzed the user/business requirements, functional specs and Use Case System documents from Rational Clear Case and created the Test Plans, Test cases for testing.
• Manually written functional test cases for manual testing.
• Written complicated SQL Quires manually for validation of data.
• Used Test Director to create and maintain the Test cases and the Test scripts for both System Testing and Regression Testing.
• Created the Regression Test cases and automated them for the purpose of regression testing.
• Developed and maintained automated test scripts to support regression testing and participated actively in system testing and regression testing.
• Extensively worked on TSL language to create the automated tests for WinRunner Developed User Defined functions to support the automated scripts. Used the data driven testing and database accessing techniques to support the scripts.
• Implemented Quick Test Pro at client place successfully for the automation.
• Used reusable actions with utilizing the flexible functionalities in Quick Test professional
• Extensively used Quick Test Pro to test the functionality of application.
• Extensively used all Checkpoints to test data consistency using QTP.
• Worked with different types of sheets within the Data Table like Global and Action Sheets for parameterize scripts with different data
• Enhanced Quick Test Pro scripts with programming by adding methods, conditional statements, and comments to the test and sending messages to test results
• Created data driven test scripts to test the application with different sets of input data using Quick Test Pro.
• Called Win Runner Scripts into Quick Test Pro.
• Used the SQL’s and verified the Oracle database for the purpose of data verification.
• Developed Performance Test plan, executed Load Testing, Analyzed the results and generated Load testing reports.
• Used Analysis component to generate performance results as graphs and reports and to identify bottlenecks on the server, database and network side.
• As an admin, created new users in Test Director and created user defined fields within the project wherever required.
• Involvement in Performance Testing to monitor throughput of the various systems.
• Attended project meetings, release meetings, and QA status meetings.

Environment: Windows NT /2000, Solaris5.6/8, Web Logic 6.2, Oracle8\\9, SQL, PL/SQL, SQL plus, WinRunner7.1/7.5,Quick Test Pro 6.5/8.0, Load Runner7.6, Test Director7.2/7.6/8.0, Rational Clear Quest, Rational Clear Case, PVCS, J2EE, Java, JSP, EJB, XML, XML Spy, VB.Net, UNIX.

Confidential,
OH

Aug’04-Feb’05

QA Tester/Automation specialist

Bank One is one of the nation\'s leading financial institutions. Bank One’s growth focus on continuing to innovate and enhance customer service. Worked as a QA Tester on ‘Bank One Online Application’. This application deals with online banking for the bank one’s valuable customer. The environment that is a UNIX based system-running iPlanet as web server and Web logic 6.1 as the app server supported by an Oracle 8.17 database running a Java code, base featuring XML for several SSL (Secured Socket Layer) data exchanges

Responsibilities:

• Analyzed the user/business requirements, functional specs and Use Case documents and created the Test Plans, Test cases for System testing.
• Co-ordinate with business analysts & developers to discuss issues in interpreting the requirements.
• Manually tested whole Business process of the application.
• Tested back end Database by writing SQL Queries Manually.
• Written functional test cases detailed test cases manually.
• Exported test cases from Excel Spread sheets to Test Director by Manually.
• Actively participated in System testing, integration testing and coordinated UAT.
• Involved in providing the Testing Effort estimates and provided the timely status feedback on progress of the testing activity.
• Develop test plans, test cases, test scripts, and test suites for performance and automation testing.
• Generated the execution results and sent it across to the team, by way of gathering and analyzing the Test Metrics for the purpose of reporting.
• Created the Regression Test cases and automated them for the purpose of regression testing.
• Developed and maintained automated test scripts to support regression testing and participated actively in system testing and regression testing.
• Performed validation of links, browser compatibility.
• Worked on conversion of manual integration tests into automated tests using Quick Test Pro
• Executed tests and participated actively in system testing and regression testing.
• Developed and maintained automated test scripts to support regression testing.
• Implemented Quick Test pro by calling and executing WinRunner scripts into Quick Test Pro.
• Used all necessary checkpoints of QuickTest Pro to make the reusable scripts on enhancements.
• Performed Load and Performance Testing. Used Mercury’s LoadRunner tool for the purpose of Load, Performance and Stress Testing.
• Installation and maintenance of the test lab. Installation of Win Runner and Load Runner.
• Attended project meetings, release meetings, and QA status meetings.

Environment: Windows NT /2000, Solaris5.6/8, Web Logic6.2, Oracle8/9, SQL, PL/SQL, SQL plus, WinRunner7.1, Load Runner7.5, Test Director7.2, PVCS, Visio, VB.Net, J2EE, Java, JSP, EJB, XML, XML Spy UNIX, Lotus Notes

Confidential,
NJ

Jul’03- Aug’04

PeopleSoft Techno-Functional Testing Consultant
QA Analyst

PeopleSoft Financial upgrade from ver 7.5 to 8.4 (HRMS & FDM)

• This project involved the upgrade to PeopleSoft from v7.5 to v8.4. Primary duties involved were testing customization of PeopleSoft Financial and Human Resource applications. All tasks revolved around current upgrade for both Financials and HRMS involving customizations and new enhancements.
• Responsibilities:
• Worked in addressing lifecycle reliability challenges of different Peoplesoft modules by integrating automated tools for requirements management, test planning, functional and load testing, performance monitoring and infrastructure tuning.
• Worked on all kinds of testing like Unit Testing, System Testing, Parallel Testing, Regression Testing, Integration Testing, Acceptance Testing and Stress Testing
• Analyzed the user requirements, attended the change request meetings to document changes and Implement Procedures to test the changes
• Design and create test plans for the application demographic and financial testing.
• Prepared test cases and test conditions for unit testing, functional testing and system testing
• Tested modified existing sqr/crystal reporting programs as for the client requirements.
• Developed test cases and documenting the test results after the unit level test of all pieces of processes to test the conversion of data. Running the trace, debugging the code/program if needed.
• Worked in QA – Quality Assurance of data converted and implemented end to end system, parallel and integration testing scripts and worked through the testing.
• Creation of test plans and run test cases using Test Director7.0, Winrunner7.0, and tracking defects.
• Compare, test and verify information and data consistency before and after Oracle database upgrade of multiple online applications.
• Manual and Automated Testing performed in Windows NT/95/3.1 environments, web browsers.
• Perform problem diagnosis and resolution in a web-based environment on such platforms as WinNT, OS/2 and UNIX.
• Load Runner was used to check the Load, Performance and Scalability of the application
• Log application bugs using Dimensions Tracker, an Oracle-based database for recording and tracking bug reports. Used to track the Documentation Version Control using PVCS Tracker.

Environment: Peoplesoft FDM/HRMS, WinRunner7.0, Load Runner, Test director 7.0, Oracle9i, SQL, PL/SQL, SQL plus.

Confidential,
Houston, TX

Jan’03-Jun’03

QA Tester

Qwest is committed to providing quality voice, Internet, data and video solutions to benefit residential, business and government customers across the country. They are deeply entrenched in local 14-state western and mid-western service territory and strive to provide innovative, quality products combined with superior customer service

Responsibilities:

• Involved in development of Test Plan based on software requirements specifications.
• Analyzed, planned, report the status, document reviewed, defect entry verification.
• Report generation and Bug tracking using Test Director/Defects.
• Wrote Test Cases for each functionality based on product functional specification.
• Automates functional test cases by using WinRunner.
• Actively involved in QA process improvement activities like process flow, problem resolution, bug tracking, etc.

Involved in getting SFPP (S F Project Planning) compliance for the project could be added

• Captured the SQL statements from the application execution and manually checked the results.
• Coordinating with the users and development team both onsite/offshore teams.
• Tested the product for Platform Independence and Database Independence
• Tested the website for all the functionalities.
• Involved in Integration, System, Database and Regression testing.
• Coded automated test scripts to aid in Functional, GUI, Regression, and Data Driven testing.
• Performed Load Testing using Load Runner.
• Interacted with the management regarding Time Lines and participated in Bug review meetings.

Environment: Windows NT/2000, UNIX, JSP & Servlets, MQ Series & Workflow Tracking, IBM Web sphere Application Server V4.0, MS-SQL Server 2000,VB6.0, J2EE, MS-FrontPage (Screen Design), WinRunner, LoadRunner, TestDirector.

Confidential,
India

Oct’ 01 –Dec’ 02

QA Tester

Citigroup is the first financial services company in INDIA. To bring together Banking, Insurance, and Investments under one umbrella. With the most diverse array of products and the greatest distribution capacity of any financial firm in the world, Citigroup employees manage customer accounts across many countries like Singapore, china etc.

Citigroup maintains Whole financial and customer data by using the The environment that Sun Solaris 5.6 system running Apache and Oracle app server supported by an Oracle 8I database running on VB. The system receives and updates several legacy systems via batch jobs and FTP agents.

Responsibilities:

• Developing Test Plan and Test Cases for each individual module.
• Performing extensive manual testing of each module.
• Logging and tracking defects into Test Director 6.0 and producing defects reports.
• Interacting with developers on various issues relating to software defects, builds.
• Test Automation of this project using WinRunner.
• Suggested Enhancements to the application.
• Prepared Tractability Matrix document to map the test cases to the requirements.
• Initiated and helped in process improvements.
• Setup Test Lab and configured PCs as Server and Workstations, installed various software, setup networking.
• Test Director Installation and Administration of creating projects, users and access privileges.

Environment: Windows 95/Win NT4.0, Visual Basic 6.0, DHTML, HTML, ASP, Oracle 7.0/8.0, WinRunner 6.5, LoadRunner 6.5, TestDirector 6.