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Quality Assurance Associate Resume

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FL

Summary

  • SharePoint 2010 Professional with 1+ year of Microsoft SharePoint 2007/2010 experience and SharePoint Knowledge Management consulting helping end users troubleshoot, develop and administer SharePoint sites. Trained users on how to create web parts, set up alerts, create document libraries, manage metadata, create lists, and form work flows to track and manage progress. I currently serve the CAC G6 Knowledge Management team as a Junior Subject Mater Expert administering The Warrior Reference Library, which houses over 65,000 mission critical documents and other information in SharePoint 2010. Our group provides mission-critical information technology and skilled mission-support services to U.S. defense and national-security divisions through our SharePoint 2010 Warrior Reference Library. I am also currently undergoing training to become a Microsoft Certified Profession with SharePoint and SQL.

Active Department of Defense Secret Clearance.
Consistently recognized for meeting deadlines, showing quality and productiveness in work.
Managed the Warrior Reference Library in SharePoint 2007/2010 which houses over 65,000 government documents.
Created 2000+custom data views using SharePoint Designer 2010 for the SharePoint KM project.
Recently separated Marine Corps veteran with 4 years experience in military knowledge, tactics, and procedures. (Honorable Discharge)

Technical Qualifications

Systems:

Windows 95/98/NT/2000/XP/Vista Mac OS

Software:

MS Project, MS Access, MS Outlook, MS Excel, MS Word, Adobe Reader, InfoPath, SharePoint 2007, SharePoint 2010, SharePoint Designer 2010

Professional Experience

Confidential,
Ft. Leavenworth, KS
Quality Assurance Associate November 2011 – Present

  • Site Management: Responsible for the organization and content management of The Warrior Reference Library. I administered a SharePoint document library making sure all custom metadata matched up with its correct document. I also administered and developed a document tagging application, which is a Site Collection for a Documentation Specialist to go into and submit documents and metadata.
  • Site Development: Developed web parts in order to manage lines of communication between the subordinate Documentation Specialist and the Quality Assurance team. Created custom document libraries with over 40 fields for user input, which housed over 60,000 lines of data.
  • Troubleshooting: Troubleshooted with SharePoint 2010 to help end users complete work and maintain productivity. Consulted end users on best practices and way to do things better, faster, and easier.
  • Confidential,

May 2011 – November 2011

  • Responsible for the development and maintenance of the SharePoint site for use by Army personnel as a document repository and project management platform.
  • Managed SharePoint 2010 content in both Non Secure and Secure portals. (N-Portal/S-Portal)
  • Created SharePoint lists, formatted libraries, updated calendars, managed permissions, and managed definitions and properties.
  • Created forms within SharePoint 2010 and InfoPath 2007 for custom metadata.
  • Created web parts to display content, calendars, and statistics in order to keep my team up to date with projects.
  • Created workflows within SharePoint 2010 to track progress on multiple projects.
  • Created 2000+custom data views using SharePoint Designer 2010 for the SharePoint KM project.
  • Created effective communications for target audiences related to using SharePoint and researched and resolved issues on sites within SharePoint to ensure maximum performance and maintain accessibility to the platform.
  • Consulted end users on the capabilities of SharePoint and ways to implement it.
  • Administered SharePoint 2010 site content and libraries.
  • Worked in SharePoint designer to create over 5,000 data views to insure content was viewable within The Warrior Reference Library. Corrected over 2,000 Artifact’s that were submitted incorrectly along with 1,500 Taxonomy Path changes.
  • Responsible for researching content in documents to insure quality.
  • Personally tagged over 5,000 Marine Corps Center for Lessons Learned documents with 100% quality rate to meet end-of-contract document quota. Directly responsible for the final step of review of tagged documents before final submittal to the government. After documents were approved, responsible for uploading finalized metadata into the Warrior Reference Library which houses over 65,000 government documents

Confidential,
Ft. Leavenworth, KS
Documentation Specialist - October 2010 – May 2011

  • Responsible for reviewing and tagging government documents within SharePoint 2007/2010 with the accurate metadata in accordance with the Department of Defense Metadata Standards. Personally reviewed and tagged over 3,000 documents in SharePoint 2010 with less than a 5% error rate. Upon final approval I uploaded documents with custom metadata into a SharePoint library and managed the content and structure within SharePoint 2010 for the end user to view. After 6 months, was recognized for productivity and quality in work and promoted to Technician, Library at General Dynamics Information Technology working directly with SharePoint 2010 and InfoPath 2007.

Confidential,
Camp Pendleton, CA

  • Infantry Mortarman (Squad Leader) - November 2006 – November 2010
  • Directly responsible for the training, welfare, and readiness of 6 Marines. Directed indirect fire onto targets with speed and accuracy to assist adjacent units during combat operations and training exercises. Served overseas on 2 separate deployments with service in 7 different countries..

Southwest Asia Deployment (31st MEU Special Operations Capable) (2007 - 2008) First overseas deployment lasting 7 months conducting bilateral training with the Thailand Army, Philippine Marines, and the Japanese Defense Force. Took part in Operation Caring Response in Burma earning a Humanitarian Assistance Service Medal.
Western Pacific Deployment (11th MEU Special Operations Capable) (2009 – 2010) Second overseas deployment serving as Squad Leader of a 6 man mortar squad. Conducted operations in East Timor, Japan, Thailand, Bahrain, UAE, and Kuwait. Trained foreign militaries on weapons, tactics and procedures. Also shadowed high profile personnel while holding personal security in hostile locations throughout the 7 month deployment.

Education & Training

Johnson County Community College – Overland Park, KS
Liberal Arts Degree/Information Technology – Networking A.A.S l GPA: 3.66/4.0 (degree expected 8/12/2012)

  • Training Certificates:
  • SharePoint 2007 (Basic)
  • SharePoint 2007 (Intermediate)
  • SharePoint 2007 (Advanced)
  • SharePoint 2007/Excel Integration
  • InfoPath 2007 (Basic)
  • InfoPath 2007 (Intermediate)
  • SharePoint 2010 (Basic)
  • SharePoint 2010 (Intermediate)
  • SharePoint 2010 (Advanced)
  • SharePoint 2010 Site Manager
  • SharePoint 2010 Content Manager
  • SharePoint 2010/Excel Integration

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