Experience summary:
A results driven, details-oriented and resourceful professional, with 6+ years of experience in Software Development Life Cycle (SDLC) as a QA Analyst. Thorough understanding of different phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) including Agile Methodology and Waterfall. Extensive experience in Healthcare domain. Diverse work experience on Unit Testing, Integration Testing, Functionality Testing, System Testing, Smoke Testing, GUI Testing, Regression Testing, Sanity Testing, Performance Testing, User acceptance testing (UAT), Compatibility Testing, Product Assurance Testing and Data validation for Web based and Client/Server applications. Proficient in writing Test Plans, Test Scripts, Test Scenarios and Test Cases for both Manual and Automated Testing. Experience executing manual/automated test cases and doing Ad Hoc testing, Black Box, White Box testing. Extensively worked on HP Quality Center, Silk Center to Write Test Cases, Execute Test Cases, Log Defects, Track Defects and Prioritize Defects. Experience in testing of healthcare ERP solution like FACETS, QNXT and other claims adjudication systems. Familiarity with different aspects of Facets implementation lifecycle. Experience with Medicare, Medicaid, and commercial insurances in HIPAA ANSI X12 formats including 270/271, 276/277, 835, 837, 997 and NSF formats for interfaces and images to third party vendor applications. Worked in ETL environment involving Informatica/DataStage. Worked with various teams and data-architects from QA prospective to come up with processes in dev/qa/prod for extraction, transformation and loading the data into the datamarts. Hands on experience in Data Manipulation, Defining Components and in writing SQL queries. Skilled in validation and testing complex scenarios for the maintenance of quality standards in projects. Experience on Backend testing and executed the queries using TOAD tool. Highly involved in End to End to SAP business process testing which includes, PSC, RTR, OTC, STP and Interfaces. Working experience in a cross-functional team environment/different geographical locations teams. Effective team player, self-motivated, capable of adapting to new technology, strong problem solving and analytical skills, and inter-personal communication skills with a desire to achieve specified goals. Technical Expertise:
Process/Modeling Tool: HP Quality Center, QTP 9.0/9.5/10, XML, BAM Report Manager, Software Development Life Cycle (SDLC), Rational Unified Process(RUP), Agile, MS Visio, MS Excel, MS Word, Rational Rose, Rational Requisite Pro, Rational ClearQuest, VSS/CVS/ClearCase, IBM Process Modeler, Silk Center
Languages: C, C++, SQL, HTML, MS Access
Database Tools: SQL Server 2008/2005/2000, Oracle, MS Access
Microsoft Office: MS Word, MS Excel, MS PowerPoint
Operating Systems: Windows 95/98/2000/XP/Vista/Unix
Professional Experience
Confidential,
OH
Duration: April 2012 – Current
Title: Quality Analyst
Description:
First Solar is Energy Company that produces Solar Modules and has business all around the world. I worked as a QA Analyst for SAP rollout project at First Solar. It was a rollout project to different country in order to support the new and existing business process. My major responsibility was to identify the various test scenarios and prepare test script, execute them, log the defect, assign defects to developers, retest them when the defect are fixed and make sure all the testing are done.
Responsibilities:
Set up Project in HPQC, Created user account and assigned users into user-group. Conducted various meeting with business and developers in order to identify the actual business requirement. Prepared Test Strategy, Test Plan, Test Cases and testing scenarios. Involved in identifying the applications to be tested, also involved in identifying various business process, created test script uploaded into HPQC, identified various scenarios according to business process and executed them. Highly involved into Business Process Testing while verifying and validating the both source and target data. Extensive use of HPQC to log the test and test result. Review the defect and assigned defect to developers, retested when the defect is fixed and closed the defect. Highly involved in End to End to SAP business process testing which includes, PSC, RTR, OTC, STP and Interfaces. Handle multiple issues/tasks simultaneously. Responsible for monitoring and reporting to Project Team on testing status. Lead defect meeting with the Project Team to review defects and monitor progress until they are resolved. I was also involved in Digital Rights Management Project to administer the Quality Center for Creating Project, Setting up test plan and test lab design, creating test case and test scenarios, executing the test, logging on defect and making sure the defects are solved and retested. Assisted informational needs in mapping of Test Cases. Performed Integration testing, Regression testing, Negative testing, End to End testing, User Acceptance testing on multiple projects. Environment: MS Office Tools, Quality Center, Ms Visio, SQL, QTP, Crystal Reports, SAP, Concur, PeopleSoft, Gigatrust.
Confidential,
CA
Duration: Aug 2010 – March 2012
Title: QA Tester
Description:
Project: HIPAA 5010 In accordance with the Health Insurance Portability and Accountability Act (HIPAA) 5010 standards, the 837 Health Care Claim transactions, used to electronically submit health care claims, must be modified to adhere to the version 5010 requirements.
The Government mandates require updating the Accredited Standards Committee (ASC) x12 transactions to HIPAA version 5010. HIPAA 5010 x12 structural requirements for the 837 Health Care Claim transactions incorporate the corresponding requirements between its trading partners and present the process to maintain functionality for both 4010a and 5010 transactions. It is required to make structural and data content changes, as well as check for compliancy and provide formal acknowledgements and error status based on the version 5010 enhancements.
Responsibilities:
Ensure comprehensiveness and traceability to all of the business requirements. Involved in the development of test plans and created test cases and test scripts needed to validate the requirement. Help the developers to understand the requirements in order to design the software modifications needed to support the requirements. Solicit Requirement for the New Scrubs and update the old scrubs with the latest information from Business. Work with Edifecs (outside vendor) for the Transaction Management basedELM(Edifecs Lifecycle Management) andBIR(Business Information Reporting). Elaborate Business Rules, identify flows and prepare Flowcharts/Pseudocode, Activity and Sequence Diagrams. Review Implementation Plan and refine refinetesting types, techniques and environmental needs. Defect Management&triage, provide expertise to resolve defects that raise business issues. Actively involved in documentation of User Acceptance Test, Functional Test, Integration Test Scenarios and Bug Log. Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity. Actively participated in weekly status meeting with Team members, Team managers, Business analysts & Technical team and also generated Weekly Status Reports to the Team manager. Tracking Software defects collected from different sources and categorized severity in HP Quality center. Project: ICD 10
BSC and processes will be able to handle the modifications to the Medical Data Code Set Standards for ICD-10-CM (Clinical Modification) and ICD-10-PCS (Procedure Coding System) by the federally regulated compliance date of October 1, 2013.
Responsibilities:
Identify scope systems that will be modified by the ICD-10 project to accommodate ICD-10 code and /or downstream impacts steaming from ICD-10 codes. Help in preparing the ICD-10 context diagram. Elicit requirement to be able to generate the tools and info needed to process the ICD-10 information by 2013 (Claims Processing, Training etc.) Mapping of ICD-10 codes to procedure and diagnostic codes in Facets. Reviewing all codes and appropriately applying them. Conduct meeting with the stakeholders and assess their accurate involvement with ICD-10. Develop and coordinate implementation timelines with Trading Partners including readiness assessment and coordinated testing. Identify processes and systems to enable to trade files with non ICD-10 complaint trading partner.
Environment: Windows XP, UNIX, Oracle, HIPPA EDI, XML, QTP, HP Quality Center, Facets.
Confidential,
MI
Duration: Sep 2009 – Jul 2010
Title: Quality Analyst
Description:
Health Alliance Plan Corp (HAP) is a full-service health management company providing full range of HMO, PPO, and POS benefit plans. Health Alliance Plans was in the middle of coordinated series of projects, designed to improve their competitive positioning in market. Although efforts were made to provide information through other avenues, majority of customer contacts was through telephone. For this reason, HAP selected to enhance the capability of Customer Contact Representatives (CCR) to efficiently and effectively serve their customers. So they decided to deploy Integration Collaboration Solution (ICS).
Responsibilities:
Involved in Test Plans and wrote Test Scripts for Manual Testing. Performed Positive and Negative testing, Black Box testing, and End User testing. Experience with EDI transactions like EDI 834 (Benefit Enrollment and Maintenance), 277/275(Health Care Claim Request for Additional Information and Response), 276/277(Health Care Claim Status Request and Response), 835(Health Care Claim Payment/Advice), 837 and (Health Care Claim: Professional, Institutional and Dental). Multiple 837map set developed for each client (clearinghouse, internal, and external trading partners), as well unique mappings were needed in each map to accommodate various conditions dealing with Provider, Subscriber, PAY-TO and BILL-TO Provider information needed to identify multiple conditions dealing with batch processing of claims. Involved system testing on EDI transaction 270/271, 837,835 for both inbound and out bound. A developed standardized FACETS testing, implementation and QA processes. Troubleshoot any problems found within Facets 4.71 and when testing the SQL data database while validating against the business rules. Responsible for working with the team to review and modify process flows to increase productivity and effectively utilize FACETS features not provided by the legacy systems Worked with Facets System implementation, Claims and Benefits configuration set-up testing, Inbound/Outbound Interfaces and Extensions, Load and extraction programs involving HIPPA 834 and proprietary format files and Reports development. Validating all the information from HIPAA to FACETS. Worked with the client and stakeholders to design and configure all the required claims processing rules. Created Claim Test Data and tested various scenarios. Assisted informational needs in mapping of Test Cases. Worked on the EDI claims including both the batch processing and direct data entry. Performed Integration testing, Regression testing, Negative testing, End to End testing, User Acceptance testing on multiple projects. Environment: MS Office Tools, Quality Center, Ms Visio, Oracle, SQL, QTP, Rational Clear Quest, Crystal Reports, Informatica 6.1, Facets 4.71.
Confidential,
CA
Duration: Oct 2008 – Aug 2009
Title: QA Tester
Description:
HP is a pioneer in electronic commerce (E-Commerce), leading the industry as one of the first companies to allow its customers to custom configure and purchase computers online. Now HP extends this functionality all the way to your organization\'s Enterprise Resource Planning (ERP) system for true B2B commerce.
Responsibilities:
Involved in various phases of SDLC starting with the analysis, design and testing of the application. Analyzed developed detailed test plan, including test cases and test procedures estimating manpower requirement for the automation effort and prepared status reports reflecting immediate and projected workloads for QA activities. Created and executed test cases for new features, analyzed and documented test output and managed resulting defects through re-testing cycles. Involved in Manual Testing Methodologies. Involved in the Black box testing of the Applications. Worked in Agile Testing Process. Performed Integration testing to check if the flow of applications was smooth. Performed End To End Testing of the Application. Used Quality Center to generate the reports. Executed Smoke, Integration and System Testing. Used Mercury Quality Center for organizing Requirements, Test Cases and Defects. Created SQL queries to prepare data or validate data from databases. Involved in different Walkthroughs, meetings with the Business Analysts, Technical People. Environment: Quality Center, C#, VB.Net, ASP.Net, VB Script, HTML, SQL Server, Unix Shell scripting, MS office.
Confidential,
CT
Duration: Jan 2006 – Sep2008
Title: QA Tester
Description:
AETNA is one of the nation’s leading providers of health care, disability, life, and accident insurance benefits. AETNA has developed an application known as Account Management System used to store the membership details of its subscribers enrolled under AETNA Medicare plan. AMS provides a user interface for making modifications to bank client account details, performing client lookup functions and producing reports on missing eligibility, bank errors, forms and incorrect forms.
Responsibilities
Reviewed design documents and business requirements to learn the function and scope of the application, to understand release changes and to create a Test Strategy for every release. Planning and creating test scenarios and test objectives to ensure that the system modification will meet the specified business requirements. Developed component level scripts in Quality Center per established standards and maintain daily status. Involved In Agile Methodology. Developed Automation Test Scripts using VB Script functions. Prepared test scenarios for regression testing using Quick Test Professional. Enhanced QTP scripts with parameterization, Checkpoints and synchronization points. Used Quality Center to report all defects, defect status and closure information; ensured data is correctly reported in it when defect is resolved or closed. Checked for the Database Integrity using the SQL queries. Involved in identifying data for testing purposes. Performed Functional testing to check if all the new functionality worked as per specifications. Performed Integration testing to check if the flow of applications was smooth. Performed End To End Testing of the Application. Environment: Quick Test Pro, Quality Center, Manual Testing, SQL, UNIX, VB Script, Java Script, HTML.
Education: Bachelor of Computer Science
Privacy Policy
