CAREER SUMMARY
Seasoned Technical Management Professional with 15+ years of experience in software development, testing, and quality assurance environments. Proven ability to fully manage QA projects from inception to completion by identifying and troubleshooting problems with project and then proactively managing changes in project scope and devising contingency plans. Strong leadership and communication skills that allow smooth integration and achieve project and program success. Working experience of elicitation, analyzing, verifying and validating requirements for technical solutions to address Customer/Stockholders needs. Excellent inter-personal skills with ability to infuse new talent into team, reinvigorate team with new leadership, and persuade technical leaders/engineering managers to follow direction. Extensive knowledge of Problem and Change Management tools, such as Clear Case, Clear Quest, project management tools and presentation tools, such as MS project, Visio, PowerPoint.

EDUCATION

Master of Science (MS), Telecommunications, University of Maryland, College Park, MD
Master of Science (MS), Computer Sciences, John Hopkins University, Baltimore, MD
Master’s of Business Administrations (MBA), John Hopkins University, Baltimore, MD (2010)
Bachelor of Science (BS), Electronics and Telecommunication, AJK University,

CERTIFICATIONS and TRAINING

Project Management Professional (PMP®) Advance Risk Management(ASQ)
Earned Value Management (ESI) Testing Techniques (ESI)
Use Case Modeling (ESI) Root Cause Analysis (IIL)
Situational Management(CLS) Conflict Resolution
Finance for Non-Financial Managers ISO 9000 (Products and Documentations)

Software Quality Assurance: ISO, experience with Waterfall and Iterative development lifecycles, Strong aptitude and experience in software quality process, change management and release management.
Software Quality Control: Over fifteen years experience in software testing including software testing best practices, software test automation management; test management, test planning, execution and reporting.
Customer Technical Support: Customer Problem Report Process, Service Level Agreement and SLOs.
Personal Strengths:

• Provides direction and leadership with strong interpersonal and team building skills
• Successfully works with people within and across organizational boundaries to build agreements, guidelines, and standards in order to resolve issues and create consistent practices.
• Strong practitioner of clearly written purposeful communication

PROFESSIONAL EXPERIENCE

Confidential,
MD
SQA Test Manager / Technical Manager/ PM 4/2002 – 5/2009
Manage QA/IV&V and Software Verification and testing programs for very complex communications systems for multiple products.

• Managing Test department including local and virtual System Test teams providing SW testing services like Unit Testing, Function Testing, System Testing, User Acceptance Testing to the multiple areas/products.
• Responsible for defining structure and processes of QA department, designing and implementing company QA strategy.
• Responsible for establishing consistent testing practices using standard tools across multiple projects while adhering to TI quality processes.
• Responsible of Writing test plans, edited manuals, performing database management, educating team members about product lifecycle (production, marketing and development), enhancing employee understanding of the QA process and empowering members to make informed decisions.
• Coherencies Software Testing for Cable Modem Product including Cable Wave Certification and Euro Wave certification fro both new and large legacy reengineering effort.
• Coherencies Software Testing of IP-Phone Product including Black Box and White Box testing
• Complete Testing for VoDSL a very complex products including interface data and voice.
• Responsible for establishing consistent testing practices using standard tools across multiple projects while adhering to TI quality processes.
• Responsible of formulating strategic test plans.
• Responsible to allocate resource to projects, review weekly status reports, estimate for testing projects.
• Responsible to procure Software Testing tools for the organization.
• Represent Test Department in the weekly meeting of projects and provide inputs from the Testing perspective.
• Mange multiple labs, implemented 5-S in non production environment, conduct internal ISO audits, participate in external ISO audits.
• Lead process improvement activities to identify and resolve quality related issues across organizational boundaries.
• Analyze Customer Requirement to improve products and streamline development and production in accordance with client requirements and generate Traceability Metrics
• Perform resource-leveling and schedule crashing to expedite project deliverables.

Confidential,
MD.
Manager System Integration and Test 2000 - 2002
Responsible for QA/Software Verification program for Integration and System Test department for a very complex class-5 communications switching System. Responsible to initiate, plan, schedule, monitor and control software verification activities. Especially time to market aspect of this project was critical and failure to achieve timely results could cause delays in schedules and result in the loss of customers and huge review. Frequently visiting to customer’s sites to understand requirements to generate use cases and also for interoperability and demonstration of this product. Interact and negotiate globally with other functional peer and top management to gained cooperation. Responsible for conducting presentations of technical and non-technical information concerning projects and schedules to upper-management and customers.

• Led system testing and integration team for different software release cycles of different products.
• Responsible to present status to executive teams and prospective customers.
• Participated in defining system requirement and software design of VOIP (H.323, MGCP, MEGACO), MPLS, SIP.
• Analyzed Requirement and to produce Test strategy, Test Plans, Procedures, to ensure that product meets specification for functional and non functional areas.
• Mapped Requirements to the test cases for traceability.
• Produced criteria for Regression testing.
• Participated in the design and development of applications, make sure all specifications and requirements are met.
• Coordinated the software release process and managed defects.
• Administered Sun Solaris Unix, Configuring switches and routers.
• Interface with venders to buy cutting edge test equipment.
• Confidential,

Led small team to verify software features for this satellite based mobile cellular communication systems.

• Development of the test strategy for multiple applications for multiple releases, creation of test plans for functional and nonfunctional areas.
• Mapping of Design Requirements to the test cases for release/design verification.
• Make schedules and leading team to complete Software Release Verification. within specified period of time.

PMP Project
Worked as SMTS of Software System Integration and Testing for Broad Band Point to Multi Point Communication Systems Project
Responsibilities included

• Identification, Designing and Development of test cases for each release for both successful and failure scenarios.

CDMA Project:
Responsible for designing and development and execution of acceptance test cases for the new releases of Commercial Base Station of QCOM for HNS.
Confidential,
VA 1996-1997
RF Engineer
Worked as a senior team member to design and implement CDMA based PCS Network

• Evaluated efficiency of the signal strength and performed coverage analysis.
• Optimized CDMA based PCS network.
• Conducted field surveys/site audits to determine possible site locations for constructing Cellular Towers for PCS Network.
• Completed installation and verification of cell sites.

• IMX Technology Inc, Design/Test Engineer 1994-1996
• Visual Dynamics Inc, CAD Engineer 1994 -1994
• TIP Assistant Manager 1989-1993