Summary

• Quality Assurance Engineer with 7+ years of experience in Web, database and desktop applications testing.
• Experience in Requirements Analysis & Review, Test Scenarios Identification, Test case Preparation, Test case Execution, Review of Test cases and Analyzing Defects
• Extensive experience in QA Methodologies like Waterfall, Agile, V, Spiral and Iterative Models.
• Proven skills in Manual Testing and Automation of the test scripts for the System acceptance test using HP Interactive Tools.
• Exposed to Automation Tools QTP.
• Experience in testing methods like Black box, Integration, Regression, Compatibility, System, Functional, End to End, Sanity, User Acceptance and Agile testing.
• Defect tracking tools like HP Quality Center and Test Director.
• Full-Fledge working knowledge of Black box and White box Testing, Test Plan, Test Cases and Bug Report.
• Proficient in SQL Programming for testing database likeMS SQL Serverand MS Access.
• Used SharePoint server as a document management tool.
• Experience in testing applications under Windows Environment.
• Expertise on SDLC, Testing Life Cycle and Defect Life Cycle.
• Exposure to .net technologies like ASP.net and languages such as VB.net, C#.net.
• Highly motivated with the ability to work effectively in teams as well as independently.
• Demonstrated excellent communication skills while interacting with business teams.
• Committed to highest levels of professional and personal excellence.
• Expertise to operate comfortably in a multi-task/multi priority environment.
• Worked with a sense of urgency and attention to detail with ability to work in a team as well as individually.

Technical Profile

Operating Systems: Windows 95/98/2000/XP/NT, MS-DOS.
Database: MS SQL Server, Microsoft Access
Applications: C, C++, Java, ASP.NET, Visual Basic, C Sharp, Mainframes
Scripting Languages: Java Script, VB Script
Testing Areas: Web Testing, Database Testing, Client Server Testing
Testing Tools: QTP, Test Director/Quality Center, Rational Quest, TFS
Methodologies: Agile, Waterfall, V, Iterative, Spiral

Education Profile

• MBA - Masters in Business Administration
• B.Com - Bachelors of Commerce

Confidential, (Columbus, OH) July 2010 - June 2012
QA Analyst

Confidential, is a national, medical management firm which helps customer maximize their cost savings while ensuring the quality and appropriateness of care. Their services include Utilization Management, Case Management, Disease Management, Population Health Management, and Maternity Management, etc. I worked for Case Management, Maternity Management and Utilization Management.

Environment: Quality Center10.0, VB.Net, MTM 2010, ASP.Net, SQL Server 2010, Share Point.

Responsibilities:

• Involved in reviewing requirements and helped team lead for testing estimates
• Analyzed functional specifications. Developed Scripts after reviewing the business requirements document, and technical specifications document
• Associated Test cases to requirements in order to ensure that all the functional requirements have been covered in the Test plan
• Performed functional testing by creating manual scripts
• Conducted Functional, Integration, System, Regression testing
• Using Quality Center performed Test Management and Test Case generation
• Developed the test cases to test functionality, interface of the application
• Developed test case scenarios for functional testing of web applications
• Wrote and executed queries in SQL and tested the database
• Analyzed, documented and maintained Test Results and Test Logs
• Participated in test case review meetings
• Used Microsoft TFS to get around Work Items such as Bugs, Tasks
• Generated reports using Microsoft TFS to track the testing activities
• Worked closely with developers and other staff members to form a unified team
• Extensively used SharePoint to maintain the testing deliverables
• Executed End to End test scenarios after all components are integrated
• Performed Defect Management using Quality Center
• Responsible for providing regular test reports to the management

Confidential, (Chicago, IL) July 2009 - June 2010
QA Analyst

Confidential, is a global HR Outsourcing and Consulting firm delivering a complete range of integrated services to help companies manage their total HR and Employee costs, enhance HR services and improve their workforces. I have worked for Health Benefits Management and Common Functionality wings.

Environment : QTP, Quality Center10.0, Visual Basic, ASP.Net, Windows NT/2000, SQL Server 2008, Share Point.

Responsibilities:

• Designed and developed new test cases in line with the test strategy and plan for Remittance module
• Maintained QTP Test Libraries and Executed Test Plans
• ConductedFunctional Testing, Regression testing, Integration testingto check the system is working according to the requirement specifications
• Developed and executed SQL Queries to perform backend database testing
• Involved in validating and verifying defects using Quality Center and clearly articulated defect issues
• Participated in documenting and analyzing defects and test results
• Communicated clearly and frequently the status of defects and the steps to resolution with technical and business teams
• Worked closely with developers and other staff members to form a unified team
• Involved in peer reviews
• Extensively used SharePoint to maintain the testing deliverables

Confidential, (Letterkenny, Ireland) April 2005 - July 2006
QA Analyst

Confidential, is a subsidiary of Prudential Financial Inc., of the US which serves individual and institutional customers worldwide and includes The Prudential Insurance Company of America, one of the largest Life Insurance Companies in US. I have worked for Illustrations team which has its own client server applications and web applications.

Environment : Quality Center, ASP.Net, Mainframe, TFS, Agile Testing, Manual Testing, SQL Server 2005.

Responsibilities:

• Served as core member of QA team in designing and deploying test plans and test cases based on client requirements and specifications
• Developed Test Cases from the System Design documents for various business applications
• Performed Functional, Integration, System, Regression, Performance, White and Black Box Testing manually and with Quick Test Pro
• Experience in testing the reports generated by the mainframe system
• Recorded automated test cases using Quick Test Pro, synchronized and customized the recorded script with GUI, bitmap, database and text validation checkpoints
• Documented test results, log problems in Test Director
• Communicated with development team about bugs and critical issues
• Extensively used Microsoft TFS to help Team Lead know about the progress of the project
• Used Microsoft TFS to get around Work Items such as Bugs, Tasks
• Generated reports using Microsoft TFS to track the testing activities
• Involved in Peer reviews

Confidential, (Hyderabad, India) April 1999 - Dec 2002
QA Analyst

Confidential, is one of India's leading IT staffing solutions companies offering technology expertise to the customers across Industry. The projects I have worked are Magna EMR, Babloo, Websites, Ecommerce Projects and Desktop Applications.

Module#1 Electronic Medical Record (EMR) aims to automate and simplify the patient record documentation, storage and retrieval process. This enables universal accessibility from a desktop, tablet PC or handheld from where the doctors can view or edit patient data as per their convenience.

Environment : Visual Studio 2000, SQL Server 2000, ASP.Net, Win Runner, Test Director

Responsibilities:

• Analyzed the Functional Requirements and Business Requirements
• Involved in writing Test plans, Test Cases in accordance to the Technical Design Specifications
• Executed End to End test scenarios after all components are integrated
• Extensively involved in the Backend / Data base testing using SQL queries
• Performed both Manual and Automated Testing using Winrunner
• Organized the testing process and Problem Reporting using Test Director
• Interacted with Business Analysts, Developers and QA team members in different defect raising situations

Module#2 Babloo is an integrated and interactive kid's portal developed in 8 Indian regional languages for different age groups.

Environment: Rational ClearQuest, VB.Net, ASP.Net, XML, HTML, Various Designing Tools, VB Script, SQL Server

Responsibilities:

• Analyzed system Specifications and designed documents
• Extensively helped Team lead in preparation of Test Plan which specifies testing overview, testing approach, testing strategy, roles and responsibilities and scope of testing
• Designed and developed test cases for testing the application.
• Created test templates, test cases and conditions
• Performed Functional and integration testing of the application using different modules
• Developed and executed SQL Queries to perform backend database testing
• Performed benchmark testing for various production errors
• Used Rational ClearQuest as a defect tracker
• Interacted with developers regarding priority of bugs and updated the status of bugs once they are fixed
• Involved in peer reviews

Module#3 Websites, Ecommerce Projects and Desktop Applications

Environment : Various Designing Tools, HTML, XML, SQL Server, ASP.Net, VB.Net, C Sharp, Winrunner, Test Director, Manual Testing

Responsibilities:

• Communicated effectively with business units, IT Development, Project Management and other support staff
• Involved in participating in review sessions of business requirements, technical requirements
• Involved in designing documents to ensure that software changes are understood to facilitate testing
• Involved in coordinating, communicating, and disseminating testing timelines, deliverables, status and all other information to QA Test Manager, Test Lead and project teams
• Associated Test cases to requirements in order to ensure that all the functional requirements have been covered in the Test plan
• Wrote and executed SQL queries to perform backend testing
• Performed benchmark testing for various production errors
• Provided project implementation support on an as needed basis
• Involved in monitoring execution of testing better practices and continual QA process improvements
• Involved in assisting with application training of new resources
• Interpreted quality audits, coordinate improvements and change, and facilitate test methodology across multiple business units
• Involved in creating and managing Point of Inspection (POI), project plans, and activity timelines
• Used Test Director as defect tracker and documented the results.
• Communicated frequently with IT Development to identify and track defects; followed-up with defect fixes
• Executed End to End test scenarios after all components are integrated
• Participated in Go/No Go project decisions