Professional Highlights

QA Analyst with 5+ years of IT experience, which encompasses the following increasing responsibilities, perspicacity and acumen:

• 5+ years of experience in the IT industry in Quality Assurance using Web based and Client/Server applications with strong business understanding knowledge of Financial, Tele communications, Insurance and Retail management projects.
• Key expertise includes testing, debugging GUI, Multi-Applications environment, automated testing and performance testing.
• Experience of the full Software Development Life Cycle (SDLC), Agile and Scrum Methodologies & Validations to ensure the Quality Assurance Control.
• Extensive experience in using Automated Tools like WinRunner, Quality Center, Test Director, Clear Quest, Load Runner, QuickTestPro, Rational Robot Selenium for Client /Server, Web and Database Applications.
• Demonstrated ability to quickly identify and evaluate viable alternatives to resolve issues and mitigate risks in a logical manner.
• Ability to handle multiple tasks and work independently as well as in team.
• Experience in interacting with business analysts, developers, and technical support and help them base line the requirement specifications.
• Expertise in Analyzing Business Specifications and develop Test Cases and Test Scripts and execute them.
• Extensive experience in Functional, Regression, User Acceptance, System, Load & Stress testing and black box testing.
• Extensive experience in UNIX Environment and writing Shell scripting.
• Experience in writing PL/SQL (Stored Procedures, Triggers, Cursors, Functions) and SQL statements
• Experience working with Agile and Scrum environment.
• Excellent Team Member with good Communication and Interpersonal skills.
• Strong record of delivering accurate estimates, meeting or exceeding critical project deadlines on time, and within budget.
• Enjoy working collaboratively with testers, developers and other team members in testing complex projects and in the overall enhancement of software product quality.
• Strong perseverance and diligence towards attaining challenging goals and efficient time management.

Skill Set

Testing Tools: Winrunner5.0/6.0/7.0/7.5,Test Director7.2i/7.0/6.0, LoadRunner8.0/9.0, Quick Test Pro8.0/9.0, JMeter, Quality Center 9.1, Rational Suite Test Studio, SQA Suite, Selenium, Rally, Cucumber,Ruby,Jira.
Work Flow Tools: MS-VISIO, MS-Project, MS-Excel, MS-Word, MS-PowerPoint
Requirements Management Tools: IBM Rational Requisite Pro 2001, Doors, Borland CaliberRM
Case Tools: IBM Rational Rose 4.0, UML 2.0
App/Web Servers: IBM WebSphere AppServer v8.0, Portal Server v6.0, IIS
Operating Systems: Windows NT/XP/2000, Unix, Linux, Sun Solaris, Mac OSX
Languages: C, C++, Java, JSP SQL, UML, ASP, HTML, XML.
Databases: SQL Server 2005, Oracle 7/8i/10g, MS Access 2.0, DB2, Sybase11.

WORK EXPERIENCE

Client: Confidential, Raleigh July'11 - till date
Designation: QA Analyst

As part of China 3.0 initiative aim of this project is to create a localized support site in Simplified Chinese. Having localized services, tools and a knowledge base are necessary to support the initiatives and business needs of the China team. The current China Support web site, is not translated into a Chinese version beyond a landing page

Responsibilities:

• Examine the application for testing, data validation, and workflow of users.
• Analyze the Business, Functional Requirements and Streamline the Testing Activities.
• Design detailed test cases and procedures from requirement specifications.
• Ensured that QA process is documented and communicated and adequate to ensure agreed quality levels for the application.
• Provided input, oversee and review the writing of use cases and test cases.
• Worked with Testing Coordinator and others to ensure use cases and test cases are written correctly to ensure complete test coverage.
• Developed and reviewed traceability of test cases to requirements, worked with the project Business Analyst to ensure all requirements are tested.
• Worked with technical analysts to identify unit testing coverage and ensure any gaps are documented and addressed.
• Worked with Testing Coordinator to ensure testing of functional areas is complete, tracked and on-schedule.
• Created the test data for interpreting positive / Negative results during functional testing.
• Executing the Test scripts & defect tracking using Quality Center.
• Used the Quality Center 9.2 as bug-tracking tool to centralize the bugs and also to follow up the bug status.
• Created End to End, Functional & UAT test cases as per the requirements.
• Involved in production smoke testing and sanity testing.
• Involved in support activity of all phases of SWAP & PWAS system related releases.
• Test automation for web application (SWAP module) using Cucumber.
• Smoke Test and Acceptance Testing with Selenium in multiple Java platforms.
• Familiar with Cucumber, Selenium Web Driver, Selenium commands and x-path.
• Database validation using SQL queries.
• Extensive testing experience in the portal & web applications
• Working in the Agile (Scrum) software development process, for the better accurate signoff.
• Participated in weekly status meetings, and conducted walkthroughs for team members, and documented the proceedings
• Involved in the multi projects in the Support site.
• Excellent interaction with Development and Production team to expedite the process.

Environment: Quality Center 9.2, Selenium J2EE, JavaScript, HTML, Servlets, JSP, EJB, XML, IBM Web Sphere Application Server, Oracle10g, Unix (AIX), Windows XP.

Client: Confidential, Denver Apr'10 - July11
Designation: QA Analyst

DODS is a product, which is provided by a company called Local Matters Incorporated (LMI). LMI's Private Label Destination Search product provides comprehensive and well-structured local business information linked with features that provide an array of useful consumer support tools that enhances the buying process. Consumers can compare product or service offerings and relative convenience of local businesses as well as create interactive shopping lists and maps.

Responsibilities:

• Responsible for business analysis, gathering requirements and specifications, project planning and identifying the resources and implementation of the project.
• Created and involved in detailed Test plan preparation.
• Complete Test management like Requirements, Test cases & Test Scripts in Quality Center.
• Created the test data for interpreting positive / Negative results during functional testing.
• Executing the Test scripts & defect tracking using Quality Center.
• Used the Quality Center 9.1 as bug-tracking tool to centralize the bugs and also to follow up the bug status.
• Performed the Regression testing once the developers fix the Defects.
• Deploy the Build in QA stage and run sanity test cases.
• Using Putty connect to UNIX server and verified the update on the UI side is reflects on the Log Files.
• Performed Backend conversion testing using TOAD, and written SQL query's for data base validation.
• Participated in weekly status meetings, and conducted walkthroughs for team members, and documented the proceedings

Environment: Quality Center 9.1, TOAD, J2EE, JavaScript, HTML, Servlets, JSP, EJB, XML, IBM WebLogic AppServer, Oracle9i, Unix (AIX), Windows XP.

Confidential, IL Aug'09 - March'10
Designation: QA Analyst

Worked as a Quality Assurance for a Web based application that offers personalized banking on the Web. The application offers specially designed banking products to members through an established Bank at North America, including credit cards, debit cards, bills payments, checking, savings and money market.

Responsibilities:

• Involved in project planning, coordination and implemented QA methodologies.
• Involved in creating Test Plans which detailed the testing scope, Strategy and high level Requirement
• Performed extensive Regression Testing for subsequent versions of the application.
• Part of the System & Integration Testing (SIT) and User Acceptance Testing teams (UAT).
• Extensive use of SQL queries to perform Transaction and Data-Integrity testing.
• Executing the Test scripts & defect tracking using Quality Center.
• Reported bugs in Test Director, and sent Email notifications to the developers for prompt resolution.
• Prepared Test Summary Report from Test Director
• Checked data flow and used SQL Queries to extract the data from database
• Responsible for coordinating activities with application departments
• Environment: Quality Center, J2EE, JavaScript, HTML, Windows XP.

Client: Confidential, India Oct'08 - July'09
Designation: QA Analyst

This service, together with the advice and guidance of your Financial Advisor, provides a comprehensive retirement income management solution. It integrates customized income, investment and portfolio withdrawal plans with your long-term retirement objectives and day-to-day cash flow management needs.

Responsibilities:

• Analyzed Business requirements, Functional Specification Documents and created Requirement hierarchy in Test Director.
• Created the Test Strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing in Software Development Life Cycle (SDLC).
• Completes test strategies and plans to insure approval from project managers, programmers, designers, and SME's prior to the start of testing.
• Written multiple Test Cases (Unit, System, Integration, End to End)
• Executed Regression Test Scripts using Quick Test Pro.
• Verifying the Annual & Quarterly Statements.
• Analyzed the report requirement documents to understand the business rules that are applied for creating the various types of reports.
• Ran the reports in order to verify the Report format and the report Content
• Report format like the company logo, borders, colors used, font size, headers and footers, date formats etc are tested based on the report sample document.
• Report content is verified by running the sql queries against the Oracle database, based on the business rules.
• Developed and executed SQL queries on database to perform Back-End Testing.
• Used TestDirector as defect-tracking tool, for raising issues and interacting with developers and users about the errors in the application.
• Prepared and updated the QA Project Plan, QA Test Status Reports and Test Assessment Report accordingly for the project release.
• Owns configuration for the test environments, publish configuration document, schedule configuration meeting prior to implementation, and support the implementation plan.
• Participated in weekly status meetings, andconducted walkthroughs for team members, and documented the proceedings

Environment: Test Director, QTP 9.0, TOAD, J2EE, JavaScript, HTML, JSP, EJB, XML, IBM WebSphere AppServer, Oracle9i, Unix, Windows XP, CSS, ISS.

Client: Confidential, India Aug'07 - Sep'08
Designation: Jr QA Analyst

Worked as QA Tester at Bank ABN's Online Banking System. Bank ABN Amro offers a full range of financial services to commercial and business customers. Bank ABN provides Mortgage, investment management, retail and commercial banking, consumer finance and investment banking products and services.

The Bank Online option on the web site enables the customers to access their accounts with the bank via the Internet. All the account holders need to do is enter their User ID and their selected password. This enables them to check their current balances with the bank. The customers are also provided the service of instant transfer of funds between their Checking and Savings Accounts. It also allows the customers to Invest Online. The Customers can also pay their Bills using the Online Banking Services provided by Bank ABN Amro. The fundamental goal of the project was to enhance the entire Insight product line to be more robust in the current global market segments.

Responsibilities:

• Responsible for business analysis, gathering requirements and specifications, project planning and identifying the resources and implementation of the project.
• System testing and Regression testing for Ledger application developed by Data Metrics.
• Performed Functional, Black Box and System testing.
• This application interacts with LEDGER accounts of various business units.
• The front end of the application was developed in Visual Basic and the back end was developed in Oracle.
• Involved in doing back end testing.
• Involved in backend testing with SQL, check the data integrity and referential integrity
• Used Test Director to prepare the test cases and also used to track the bugs.
• Review the application's specifications, and then build test conditions and scripts for system testing through acceptance testing.
• Investigated software faults and interacted with developers to resolve technical issues.

Environment: Test Director, NT/2000, VB & .NET, VBScript, ASP, HTML, IAS Web server, XML, Oracle8i, Unix, Windows XP, SQL.