QA/Research Payroll Delivery Specialist Resume North Carolina - Hire IT People

Career/Job Goals and Objectives
To obtain a position within an organization that affords professional growth and development in the areas of Payroll, Benefits Administration and Human Resources.

Qualifications and Skills

16 years of payroll experience
Knowledge of multiple payroll software applications
Experience with multi-state, weekly and bi-weekly processing
Understanding federal and state taxes and their application process
Proficient MS office, Outlook and Same Time
Excellent customer service skills

Employment History

QA/Research Payroll Delivery Specialist�Confidential, North Carolina 02/11 to 12/11

Experience with multi state payrolls/Subject Matter Expert in project/implementation work
Payroll processing, stock options, relocation, W2, expat payroll
Processing, responding to pay and payroll tax inquires from employees
Able to read and interpret regulatory and legislative updates
Understanding of internal controls, SOX, and SAS ’70 reports
Able to work under tight deadlines managing multiple tasks
Support acceptance testing of ongoing processes as required
Understanding of relationships between 3rd party providers
Supports Reported Service Level (RSL) and Key Performance Indicator (KPI)
Follow and maintained SOP(s) for accuracy
Provide input towards process improvement
Escalate client non-compliance of processes and procedures to Manager
Execute Data File processing and exchange with internal domains/3rd parties
Provide training to new team members
Support small client projects with BAU
Supports service escalations from the client as well as on/off-shore team
Proactively look for resolution of potential service delivery issues
Maintain interaction with client counterparts

Payroll Team Member II,�Confidential, North Carolina 07/07 – 02-11

Responsible for the day-to-day administration of divisional and timekeeping system
Provide support to the divisions and corporate employees
Processing of employees direct deposit information, taxes, additional payments, deductions, garnishments, manual checks and maintain files
Process verifications of employment and other employee pay history documents

Senior Payroll Specialist,�Confidential, LLC, South Carolina 04/05 – 01/07

Responsible for the timely and accurate processing of client payrolls using Ultipro; calculated pay and deductions; issued/distributed paychecks
Entered and validated employee payroll data: new hires, pay rates, direct deposits, transfers and terminations
Processed bi-weekly and weekly union payroll for over 1500 employees
Paid monthly bonuses, commissions and other off-cycle payments
Researched and resolved payroll related problems; responded to employee inquires within specific timeframes. Communicated with the internal and external clients and payroll vendors (banking institutions, Ceridian, various garnishment agencies, etc.)
Created and ran ad-hoc reports using Cognos/Impromptu report writing
Responsible for submitting weekly federal tax payments. Transmitted payroll and filed tax reconciliation. Assisted with year-end processes and distribution of W2s and W2-Cs

Payroll Administrator (agency)�Confidential, New York, NY 09/03 – 11/04

Processed weekly in-house payroll for 600 employees
Audited payroll register
Distribution of payroll

Payroll Processor (agency)�Confidential, CT 10/01 – 08/02

Processed payroll using ADP for Windows for 1,000+ employees
Aided in conversion process to ADP Enterprise
Employee data management including; new hires, direct deposits, taxes, etc.

Payroll Specialist�Confidential, New York 07/00 – 09/01

Processed payroll (ADP) for 1,300+ employees
Set up new hires, Processed garnishments and completed verification of employment
Processed tuition reimbursements and employee purchases
Made salary adjustment and process manual checks

Payroll Coordinator�Confidential, New York 05/99 – 07/00

Responsible for the Delaware Division’s payroll
Processed payroll and reports using Pro Business software
Adjusted, updated and entered salaries, taxes and bond purchases
Made credit union entries
Processed garnishments, leave of absences and terminations

Computer/Technical Skills
Ultipro, ADP for Windows/Enterprise, Pro Business, PeopleSoft, Cognos, Report Smith, Kronos, Seibel, Workbrain, MyHr, MS Word, MS Excel, MS PowerPoint, Lotus Notes, MS Outlook

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Qa/research Payroll Delivery Specialist Resume

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