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Test Delivery Lead Resume

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NC

PROFESSIONAL SUMMARY:

  • Overall 10 years of professional experience as a Quality Analyst and Application Software Testing. Proficient as Lead QA engineer in both manual and performance testing process with Mercury Interactive Tools like Load Runner, Quality Centre, Rational Team Concert, Rational Clear Quest in Product, Financial, Banking Media and entertainment domains
  • Experience in analyzing business specification documents, developing test plans, defining test cases, developing and automating test scripts.
  • Expertise in Defect Tracking and Bug Reporting Tools like HP Quality Center/Test Director/Rational Clear Quest.
  • Experience in Validation, Acceptance, Conformance, Compatibility, Functional, Unit, Integration, Regression, Performance, GUI, Back-end, Smoke Testing,
  • Experience in the entire Software Development Lifecycle (SDLC) life cycle from requirements gathering to releasing to production.
  • Experience in all phases of Software Testing Lifecycle with expertise in the Integration and Functional, User Interface, Regression testing and Smoke Testing
  • Experience analyzing test results and communicating via Bug tracking systems.
  • Excellent oral and written communication skills with strong problem solving skills and a result oriented attitude.
  • Keen attention to detail/accuracy and ability to function in a stressful environment.
  • Ideas exhibiting a “can do” attitude and seeing problems “solvable.”
  • Good understanding of RDBMS- Relational Database Management Systems and worked on different databases like Oracle, SQL Server, and DB2.
  • Performed Black-box and white-box testing on the ASAP application and created work around for lot of issues.
  • Extensively involved in testing Client/Server and Web applications and Middleware Applications.
  • Experience in all flavors of UNIXLinux, Solaris, AIX, Windows operating systemsVMWare
  • Strong knowledge in Six SigmaSEI-CMM, ISO standards, Automated Software Testing Maturity Model and Automated Testing Life-Cycle Methodology.
  • Experience as QA Analyst, Business Tester and onsite/offshore coordination.
  • Strong working knowledge on Relational Database Management Systems(RDBMS).
  • Excellent communication and interpersonal skills.

EDUCATION: 
Bachelors in Mechanical Engineering Bangalore 

TECHNICAL SKILLS:

Testing Tools : Rational Clear Quest,HP Quality Center, Load Runner, Rational Team Concert, Para soft SOA, SOAP UI, Launch Pad, SAP(offer configuration testing), Communicator, DOME PR. Launch Pad.
Defect Tracking : Siebel Defect Management, HQ Quality Center, Defect Tracker, Bugzilla
Databases : SQL, Sybase, Oracle 10g, Oracle.(user level sql queries)
Servers : Web logic, Web Sphere, JRUN
Operating Systems : Windows 7/Vista/XP/2000/NT, UNIX, Linux, Solaris, HP-UX
Methodology : V-Model, Waterfall and Agile
Protocol : TCP/IP, w3, https, FIX (Financial Information eXchange) for equities

PROFESSIONAL EXPERIENCE:

Confidential, NC AUG 2010 – Till Date Test Delivery Lead
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Responsibilities:

  • Manage day to day QA work intake process, including review of upcoming projects, providing initial estimates and assigning resource and scheduling of resources.
  • Lead and mentor a team of four QA engineers onsite and offshore , setting direction, devising test strategy and supporting execution of strategy
  • Reviewed the Business/ Functional/ System requirement specs, High level Design documents, detailed design documents and Requirement Matrix.
  • Effectively communicate testing status to Senior QA management and other application leads
  • Attended several initial rounds of business review meeting and validate BAU rules for offer configuration for new projects
  • Holding regular defect triage meetings with internal and vendor development and infrastructure team to review defect impact and proposed resolutions.
  • Understanding the business data and its customers.
  • Conduct daily status call to facilitate resolution of any issues and communicate any major show stopper issues to management well in advance to mitigate risk.
  • Manage product level test strategies, test plans, test data based on the business and systems requirement documents.
  • Indentify and implement Dashboard for tracking various QA Metric using Share point
  • Execute functional, regression, systems testing and risk analysis to ensure that the new/updated software does not negatively impact the quality and stability of production environment.
  • HP Quality Center 10 to manage requirement, test cases, test execution and defect tracking.
  • Prepared Requirement Traceability Matrix, Test Metrics and Deployment manual.
  • Performed Sanity Testing, Data Driven Testing & Ad-hoc Testing when required.
  • Performed system testing to ensure the validity of the requirements and mitigation of risks prior to formal acceptance.
  • Created and added tables to SQL database when needed and extensively used SQL queries for data validation.
  • Participate in various documentation reviews including requirement review with business, project plan with Project Managers
  • Mentor Operations and QA team on application functionality as well as on business.
  • Used SQL extensively to conduct backend testing.
  • Used UNIX to access application logs for issue debugging and various Unix/Linux utilities
  • Find and report defects and subsequently validating the fix, repeating the process until they are fixed.
  • Manage Requirements and Test Scripts in HP Quality Center’s Test Plan & Test Lab modules and schedule them for appropriate testing cycles.
  • Coordinated efforts between offshore team and the client.
  • Monitored Testing Activities within the team and reported regular progress to the Test Manager.
  • Coordinated with multi location test delivery teams for the timely delivery.
  • Defect Triage

Applications: STMS (Billing System), TCS, Enterprise Integration (Middleware), C3 (Offer Configuration and Management System), Sales CRM, OMS, DWS, OS, Telco Partners (ATT, Verizon, Qwest, Century Link)
Environment: Win XP, HP-UX, Linux, Windows 7, SAP
Tools Used: HP Quality Center, SOA, Reflection, ZLDS, XML spy,

Confidential
Technical Test Lead Jan 2009 – Jul 2010 
Confidential is a leading global investment bank with a strong and profitable private clients franchise. A leader in Germany and Europe, the bank is continuously growing in North America, Asia and key emerging markets. Founded in 1870, with 80,277 employees in 72 countries, Deutsche Bank offers unparalleled financial services throughout the world. The bank competes to be the leading global provider of financial solutions for demanding clients creating exceptional value for its shareholders and people. It has divided in to different categories, Corporate and Investment Bank and Private Clients and Asset Management and so. on.
Responsibilities:

  • Technical Test Delivery Lead involved in Application Transition from DB client and share the application knowledge to offshore team members.
  • Resource allocation for respective applications
  • Leading a testing team and in delivering solution to our customer in the investment and advisory domain.
  • Preparing project supporting documents like AID, Gap Analysis, Requirement Traceability Matrix (RTM), Test Concept, Test Cases, Test Execution and Defect Reporting.
  • On time deliver new and complex high quality solutions to clients in response to varying business requirements.
  • Understanding Functional Requirement Specifications and System Requirement Specifications.
  • Provide review comments on Test Scenarios and Test Cases based on Functional Requirement Specifications.
  • Prepared of Requirement Traceability Matrix ,Test Metrics and Deployment manual
  • Performed Sanity Testing, Data Driven Testing & Ad-hoc Testing when required.
  • Performed system testing to ensure the validity of the requirements and mitigation of risks prior to formal acceptance.
  • Provide day to day direction to the project team and regular project status to the managers.
  • Responsible for effective communication between the project team and the customer.
  • Understanding the customer requirements into formal requirements and establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
  • Knowledge of functional and Technical experience in Investment and advisory other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.
  • Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.
  • Key projects handled so far include Strategic projects and other upgraded systems.
  • Extensively used SQL queries for data validation.
  • Involved in Data Migration Testing, FunctionalityInterface, and Regression testing.
  • Coordinated efforts between development teams and offshore enterprise test team.
  • Monitoring Testing Activities within the team and reporting regular progress to the Test Manager.
  • Trained new and offshore employees on areas of the product andtesting processes and procedures.
  • Performed manual and automated testing and defect tracking of Web applications.
  • Involved in customization and testing of various modules/screens.
  • Used the update strategy to effectively migrate data from source to target.
  • Involved in Performance Tuning SQL statements and application Tuning.
  • Performed Positive and Negative testing for system validations.
  • Documented defects using the Quality Center.
  • Tracking the bugs, making pass-fail report, comparison chart and Defect report.
  • Provided status of a project release readiness and judges whether defects are blocking to a release.

Environment: Windows, UNIX, Test Director, RPM, Oracle, MySQL.
Applications: CPO, ADT, Tributum

Confidential Apr 2007 – Dec 2008 Senior QA
Confidential is leading global investment banking, securities and investment management firm. Confidential provide a wide range of services worldwide to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. Core Business are Investment Banking, Trading and Principal Investments, Asset Management and Security Services. On-Boarding new clients in to Goldman Sachs’s Equity trading system
On-Boarding involves procedures like setting up new session in Apollo, setup OMA gateways, eSales Database configuration, routing the orders to appropriate Order Management Systems and to appropriate exchanges. Further the client will test the new session and later it will be released to production.
Clients On-Boarded includes HK DMA, GL Trade, Metabridge, SG GSAT, Marshal Wace etc…
Responsibilities

  • Responsible for leading a project team in delivering solution to our customer in the Equities domain.
  • Deliver new and complex high quality solutions to clients in response to varying business requirements
  • Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the managers.
  • Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
  • Utilize in-depth knowledge of functional and Technical experience in Equities -> Client Connectivity and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.
  • Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.
  • Key projects handled so far include Onboarding new client in to system, FIX Certification testing with Client, Dome-PR, Launch pad
  • Assist in developing Test Plan, Prepared Test Scenarios and detailed Test Cases based on the Use Case Documents, Business Requirements, and Functional Specifications. 
  • Examine application for testing, data validation, and workflow of customers.
  • Analyze the results, track the defects and generate reports using Quality Center, and also work with technical staff to validate test requirements, resolve design issues and software defects.
  • Coordinate with the development team about the Functionalities and the Enhancements in the business practices.
  • Perform all kinds of testing including regression, systemintegration, end to end, functional, back-end and GUI testing and acted as a liaison between the Business users and the Development team.
  • Actively participate in Bug-Review meetings with developers, QA engineers, managers and suggested enhancements to the existed application from business perspectives, provide solutions to existing bugs.Conduct UAT to make sure that all the user requirements are catered by the application
  • Send status reports to project team on the script execution and Defects.

Environment: FIX (Financial Information eXchange)WindowsSolaris, Linux, Windows, C, Java and Sybase.
Tools: OMS, Line Handlers, Gateways,Launch Pad, Configurator

Confidential Dec 2003 – Mar 2007 
Senior Test Engineer
Confidential is a independent testing now called as Mindtree, is a global IT Solutions Company specializing in IT Services, Independent Testing, Infrastructure Management and Technical Support (IMTS), Knowledge Services and Product Engineering, which comprises of R&D Services and Software Product Engineering.
Responsibilities:

  • Setup the Test Environment
  • Reviewing Functional Spec’s, Preparing Test Plans, Test Cases and report any bugs through Defect Management Tool
  • As senior qa, developed project plans, adhered to project milestones, monitored project progress, management reporting, coordinated offshore and onsite development activities.
  • Creating and executing Test Scripts for Application using Load Runner and in windows and other platforms.
  • API level testing using ART
  • Performance and Load Testing the different application using Load Runner
  • Prepared test specifications and checklists for initial testing
  • Assisted in preparing Test plan, Entry/ Exit Criteria for Test Plan.
  • Prepared various Test Cases and executed them in timely manner.
  • Performed Negative and Positive tests manually.
  • Conducted Integration and Module Testing.
  • Performed Manual Testing for the entire web application.
  • Conducted Regression testing for each build of application.
  • Performed System and Compatibility tests.
  • Responsible for Documentation of Test Results and Issues.
  • Regularly interacted with developers to discuss various problems and issues.

Environment: Java, Windows, Linux, Solaris, AIX, HP-UX, VM-Ware, DB2, SQL, Oracle and Load Runner.

Confidential Feb 2002 – Dec 2003
Test EngineerResponsibilities:

  • Understanding the client requirements and project functionalities.
  • Written Test Cases based on MRD
  • Checking Functionality of every frame in application.
  • Investigated Software bugs and reported to the developers.
  • Interacted with the developer to resolve the technical issues
  • Performed Functional, GUI and Security testing of the Web based application
  • Generation, review and execution of Test Cases.
  • Analysed Test Results and reported Defects using Issue Tracker.
  • Involved in user, system document preparation and knowledge transfer/user training.

Environment: Windows 2000, Java, Solaris, Windows, Issue Tracker

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