EXPERIENCE:

Clinical Analyst- QATesting,- Confidential,

(contract month to month with Partners in IT)
Long Island, New York-All scripts V11.2.1

March 2012-September 2012 (contract 6 months)

• Assist with development of testing plans and testing documents, including use case development.
• Understand workflow to be included in test scripts
• Perform testing to include ADT, unit and integrated testing for new activations and software upgrades
• Work under the direction of testing coordinator to gather & review testing outcomes
• Follow methodology for logging testing issues
• Provide on-site support during activations
• Follow standard QA mythology and process
• Document outcomes of assigned testing tasks
• Create test scripts according to workflow of NSLIJ Health Systems

System Administrator/contractor/Duke University Health Systems, Raleigh, Confidential,

November 1, 2011-Present

• Provide second level support for the following applications:
• Canopy, OTTR, Med links, Nurse Call , DigiChart, Sunrise Patient Flow, WellSoft, OBTracvue, Provation, Hugss.
• Attended Committees to facilitate knowledge of desire stap and gap analyses
• Provided data to help with running reports needed for CMS
• Build order sets, views, security in all applications.

Software Trainer/ Confidential,

July, 2009-November 2011

• Facilitated knowledge of current state, desired state, and gap analysis of core clinical processes that are enabled by clinical information technology, being mindful of operational requirements/ constraints and conflicts. Worked collaboratively with QA to evaluate outcomes, and opportunities for improvement in conjunction with MIDAS software application that interfaced with MEDITECH software.
• Maintained a trusting and effective relationship with all employees, administration and co-workers. . Assisted clinical managers in identifying information systems needs and project management related to the MIDAS information systems.
• Trained nurses and physicians on MIDAS software as well as SmartConect
• Provide ongoing training and support to all staff throughout HCA on software related to Case Management for Adult, Pediatric and Psychiatric Patients,
• Maintained and excellent communication with personnel at all times to expedite accurate system training process. Effectively motivated all employees during training.
• Provided training on all different types of hardware, including tablets, slates and PC’s
• Maintains a current knowledge of a) trends and issues in health care b) assisted in developing Care Coordination program for HCA and implementing it into the MIDAS software. c) Structure and hierarchy of the organization.
• Functionality expertise for clinical applications supporting core patient care processes and their relationship to other organizational information systems.
• Had frequent interactions with customers, vendors, decision-makers, executive management, and other stakeholders within and outside the organization to define project deliverables, create schedules, and measure quality of service.
• Manages technical aspects of networking projects on a day-to-day basis so as to ensure timelines, deliverables, and quality objectives as defined are met or exceeded.
• Able to Act independently, often without direct input from Management, traveling weekly to different hospital locations within the HCA Corporation throughout the United States.
• Provides mentoring and supervisory duties for contract employee resources, throughout all 160 hospitals of the HCA Corporation.
• Acts as mentor/ advisor to peers, and other full-time employee team members during the MIDAS project.
• Responsible for reporting project status within and outside the department of the MIDAS Implementation.

EMR Software Application Analyst/ Consultant/ - Confidential,

Works in conjunction with project team on the development of the end-user Touchworks/Allscripts Enterprise, Outpatient application

Assist with the development of clinical workflows

Communicates with stakeholders and project manager progress of implementation.

Responsible for the development and implementation of ‘future state’ workflows

Participates in all aspects of application testing and build

Resolves end user support activities in responding to ‘How To’ questions

Provided one on one training sessions for physicians.

Provided training in a classroom setting for clinical personnel.

• Participates and assists with organizing and activities relative to application upgrades
• Performs trouble shooting application issue resolution
• Assist with issue escalation process
• Establishes and maintains the TouchWorks /Allscripts V.11 Enterprise application support model and processes
• Interfaces with AHS support staff relating to application issues
• Performs the analytical design for application ‘set-up’ decisions
• Develops end-user application requirements and provides a conduit for end-user enhancement requests
• Facilities relationship between the end-user and the TJU IT department for TouchWorks issues and Identified process improvement opportunities utilizing available technology.
• Computer Literate – Microsoft Office and Project
• Excellent Communication and group facilitation skills

Detail oriented and able to work independently and in a team setting

EMR Software Consultant/ Confidential,
Norristown, PA ( 2000-2007)

2001 to 2008.

• Utilize nursing skills and knowledge to create and program customized templates within the software to be used by physicians in place of paper charts
• Educate and train physicians and their respective office staff in the use of Electronic Medical Records software applications Chartmaker and Dragon Naturally Speaking.
• Formulate teaching methods and plans to suit the requirements of each office in regards to specialty, size, and work flow
• Create education documents to facilitate learning
• Serve as a consultant for the physicians and office staff on the integration of an EMR
• Effectively communicate with physicians to identify and meet their needs
• Function independently with strict adherence to deadlines
• Lead in the development of new products and educational tools
• Research E&M Guidelines for documentation

Confidential,
( will give information on request, hired by family.

2004 to pres.

• Responsible for the care of a ventilator patient.
• Maintaining patients airway, checking vent settings and suctioning
• Educate family and patient on importance of Physical therapy and repositioning.

1995 to 2001 Confidential, Philadelphia, Pa.

• Staff Emergency Nurse, responsible for assessment of both acute and non acute patients.
• Responsible for complete patient care, from admission to discharge of admission to hospital, including EKG’s ABG;s IV’s Medications, and all other physician orders
• Participate and lead various programs for Quality Assurance
• Organize and implement educational programs for both patients and staff
• Worked with Woman Against Abuse to implement a program for abused women that came to the emergency room.

1993-1995

Confidential, Eureka Springs, AK.

• Staff Emergency Nurse, responsible for assessment of both acute and non acute patients.
• Responsible for complete patient care, from admission to discharge of admission to hospital, including EKG’s ABG;s IV’s Medications, and all other physician orders

Participate and lead various programs for Quality Assurance

EDUCATION

Confidential,

Confidential,
Received Associates degree in Science

Confidential,

LICENSES:

1994 to May, 2011. New Jersey Board of Nursing (currently inactive)