Professional Summary:

• Certified Tester with 6+ years of experience in Software Quality Assurance and Testing in different environments and platforms.
• Proficient in functional, negative, regression, system integration (SIT), User acceptance (UAT), GUI and security testing.
• Extensive experience in reviewing Business Requirement Documents and Software Requirement documents
• Excellent knowledge and working experience writing test plan, test execution, test results analysis and writing test cases.
• Proficient in requirement based testing, analysis, test coverage, requirements traceability and clarification.
• Developed and executed test cases and test scenarios both manually and using automated tools.
• Strong working knowledge on Mercury Interactive automated tools like Quick Test Professional and Quality Center in Web based applications.
• Experience in Black box testing with a complete QA cycle - from testing, defect logging and verification of fixed bugs.
• Performed exhaustive manual testing using HP tool Quality Center.
• Strong Skills in Webtesting and Client/Server testing using Windows and UNIX platform.
• Excellent working experience with toad and writing SQL queries.
• Hand on experience on Test Case Design, Test Tool Usage, Test Execution, and Defect Management.
• Used PVCS tracker in Defect Reporting and Bug Logging.
• Extensive background in QA methodologies.
• Experience in working agile environment.
• Strong Problem Analysis and Resolution skills and ability to work in Multi Platform Environments like Windows and UNIX.
• Strong background in software for Financial Services, State Taxation and Health Care.
• Excellent communication and presentation skills, self starter, quick learner and a good team player.

COMPUTER SKILLS:

Operating systems:Windows 95/98/NT/2000/XP, Unix/Linux

Tools:Quality Center 9.0, QTP 10, SQL*PLUS, Toad, Test Director, Rational Test Manager, Load Runner

Programming Languages:Java, VB script for QTP,PL/SQL

RDBMS:Oracle 8.0/8i/9i/10g, MS Access, SQL

Technologies and Application Software:FrontPage, Adobe Photoshop, MS Office 97/2000/XP, Internet Tools, WinRunner6/7

RELEVANT EXPERIENCE:

Confidential, Fairfax, VA – Contract (from January 2011 to till date) 
Quality Assurance Analyst
Enterprise Tax Management System (ETM)
Enterprise Tax Management System is a java based state taxation management solution system developed by Oracle. ETM allows state Tax Representatives to perform the day to day tax management activities like register taxpayers and accounts, file tax returns, issue refunds, prepare revenue accounting and send correspondence to taxpayers etc.

Responsibilities:

• Worked with Business Analysis group in gathering and analyzing functional specifications and user requirements.
• Created test Plans based on functional specifications and user requirements
• Created and executed the test case scenarios for System and Regression testing based on the requirements.
• Coordinated in conducting test plan review meetings with Business and application development groups
• Validated the test results by writing SQL to retrieve the data from tables and from database using Toad.
• Maintained the Traceability Matrix between Requirements, Design Components, Test Cases and Defects.
• Created and validated the test data and developed/designed the test scripts for various test scenarios.
• Designed and executed test cases for Integration and System testing based on the requirements and reported the defects found.
• Performed Functional and Regression Testing using Quick Test Professional.
• Developed Test Strategy, Test plan, Test cases, and Test scripts and various other project documentation in HP Quality Center
• Designed and executed User Acceptance test cases in Quality Center.
• Documented the defects found in User Acceptance Testing and reported the issues/Bugs found.
• Executed test cases, verified and analyzed the results using Quality Center.
• Reported the defects and assigned Priority and Severity based on the defect found using Quality Center.
• Worked with the development team to ensure the testing issues/bugs are resolved
• Performed complex defect reports in various environments like UAT, SIT, and QA etc to ensure the proper delivery of the application into the production environment
• Created detailed Level Test Documentation for reports
• Participated in walkthroughs and weekly meeting with the management team and provided the updates and suggestions

Environment: QTP 10, Quality Center 9.0, Toad, HTML, Oracle 10g (SQL), Java J2ee, UNIX.

Client: Confidential, Eagan, MN
March 2009-December 2010 
Project: Repurchase Enhancement Project (REP)
Title: QA Analyst-Contract

A repurchase request or demand can occur when an investor deems that loans they have purchased are deficient for certain reasons. The objective of repurchase management is to validate the claim made by the investor and deny the demand, appeal the demand, approve the repurchase the loan or indemnify the loan, as appropriate. In addition to an investor demand, a request for repurchase may also be “self-initiated.” In other words, instead of the outside investors, the repurchase referral could be sent by departments within WFHM. The interface is a Loan GUI.

Responsibilities:

• Analyzed, developed, documented and validated QA work product for the Loan application, against the Use Case and Business Requirements Documents as part of the SDLC activity.
• Analyzed the Business requirements, Performed ambiguity reviews and communicated the inconsistencies between the requirements and application.
• Participated in Requirements estimation, Requirements Review meetings with the Business Analysts.
• Involved in the preparation of test environments required for various type of testing to provide bug free application
• Tested the application utilizing the Scrum (Agile) methodology.
• Developed test design specifications, and test scripts for various test scenarios.
• Wrote SQL queries to perform database testing and to verify data integrity.
• Functional responsibilities included performing GUI Testing, System testing, Database testing, Usability testing, Security testing, Interface testing and Regression testing on the Loan application.
• Developed Test Strategy, Test plan, Test cases, and Test scripts in Quality Center.
• Participated in daily scrum to triage the defect tracking process.
• Responsibilities included prepare the master test plan, the test log and tracking sheet, RTM and defect summary report.
• Tracked all the bugs and fixed them using PVCS tracking system and generated reports and test metrics.
• Created detailed Level Test Documentation for reports
• Validated the Metadata changes and database schema changes during production roll-out.
• Participated in daily scrum, Generated defect reports and metrics to provide project status to upper management.
• Coordinated the testing between onsite and offshore resources

Environment: Quality Center 8.2, XML, TOAD 8.0, SQL, PVCS 7.1.00, Windows XP.

Confidential. 
August 2007 to January 2009
QA Analyst/Tester -Contract

Project: Medicare Management

Medicare Management is the software to maintain health insurance status of American citizens of age 65 years and over, who get the health insurance free of cost. This software tracks all the activities of the person and make sure that the claim goes to the legal candidate and stop anyone from claiming using fake names. My major area of work involved in the testing of various modules of this product like Billing Management, Reports, Administrative part and claims related to Health Insurance.

Roles and Responsibilities

• Worked Closely with Business Engineers when reviewing the business requirements, designing and documenting specifications.
• Conducted test plan, test cases, test scripts review with business users, developers and testing team
• Created and executed test cases and analyzed the result using Test Director.
• Documented Test Readiness Review and maintained Requirements Traceability Matrix (RTM)
• Created and executed SQL queries using Oracle SQL Developer to validate backend data against the report results
• Created, reviewed and updated Test Cases in Test Director.
• Used PVCS tracker in Defect Reporting and Bug Logging.
• Performed System Integration testing based on the requirements
• Designed and executed the test cases for regression testing after each build and reported the defects/bugs found.
• Used Test Director to track the defects, and maintained test results.
• Designed and executed User Acceptance Test cases in Test Director.
• Created test cases/test scenarios and completed test documentation.
• Performed regression testing, GUI testing and system testing.
• Effectively communicated testing activities and findings in oral and written formats
• Performed Performance testing (Load and stress) by using Load Runner.
• Provided status and updates to the Test Lead.
• Participated in the meetings and calendar events and provided suggestions.

Environment: Load Runner 6.0, Test Director 8, PVCS 7.1, UNIX, PowerBuilder 7.5, SQL Server.

Confidential 
QA Analyst
May’05-July’06
Project: Personal Banking

The bank offers different kinds of deposits (saving, cumulative, current account schemes), loans and advances for different purposes (e.g. housing, car scheme, and finance to corporate borrowers) and Cash management and Trade services. In addition the bank also provides investment-banking services.

Responsibilities:

• Involved in the entire software development Life Cycle of the project from Initiation to Implementation.
• Understand and review the requirements.
• Ran test cases, analyzed results, and created reports.
• Maintained the test logs, test reports, test issues, defect tracking using Test Director.
• Performed the testing of Batch Jobs by running UNIX batch scripts.
• Worked with development team to ensure testing issues are resolved.
• Written test cases and completed test documentation.
• Involved in Performance Testing.
• Assigned Priority and Severity based on the defect found.

Environment: Oracle 7.3, Test Director, Java, C++, EJB, JSP, JDBC, JMS, SQL plus, Windows NT, UNIX.

EDUCATION:

Bachelor of Science from Confidential University 
Diploma in Computer Applications, Confidential Institute of Information Technology

CERTIFICATION:

ISTQB Foundation level (CTFL)