SUMMARY OF QUALIFICATIONS

A Seasoned SAP Business Analyst/ Quality Assurance, Risk and Compliance (Tester) with a strong Customer relationship and supervisory skills: Possess a strong time management and conflict resolution skills, excellent written, oral communication and presentation skills, strong ability to work both independently and as a team member.

ERP Applications: SAP R/3 and ECC 5.0 6.0, Oracle , PeopleSoft
SAP Modules: FI, SD, MM & HR fundamentals
Operating System: Windows 9x/NT/2000 Server/XP, UNIX
Databases: Visual Basic, Visio, Win-prism, Kronos, Oracle, DB2
Software Tools: MS-Project 2000, MS Office Suite (Word, Excel, Outlook, PowerPoint, Access)
Test Tool Application: HP Quality Center (Mercury Test Director & QTP ), Load-Runner, Bug Collector 4.0, Snagit, Win-Runner, Adobe Photoshop, Clear Quest, SharePoint, Lotus Note, MS communicator, MS Office. Boland caliberRM, Uperform

Professional experience

Confidential, TX April-2005–2010
Confidential, CA July 2011 Present

Experiences:

Confidential, OH Aug 2011 – Aug 2012
SAP HR Active Payroll/QA Analyst Lead Tester

• Reviews SAP HR active payroll business requirements/blueprints documents and produce the business process flow procedure for the business
• Define QA test methodologies, design test plans, and write test cases and scripts. validate new functionalities using MS Excel and Quality Center
• Oversaw daily defects review meeting with the project manager, technical/ development team
• Conducted six rounds of SAP active payroll systems integration testing and User Acceptance Testing in Personnel Administration, Org Management, Time Evaluation Management, Benefits and Payroll
• Analyze test results against functional designs and compare it with expected results
• Maintaining, track and retest defects in PH quality center defect management log and coordinate resolution with development and functional team
• Develop and maintain QA audit log, test scripts specification, report defects to managers and make recommendation to the technical developer team
• Verify that project deliverables meet QA testing criteria, comply with the projects, requirements, and standards
•  Record and document SAP active payroll end user manual reference guide using Uperform tool
• Help with go-live preparation, SAP payroll data comparison with the legacy system, post go-live system stabilization, training, and process documentation.

Confidential, NC Sep 2009 – 2010
BA/QA Analyst

• Reviews business requirements and works with product owners to map out business rules, document functional specifications and work flow procedure
• Perform back-testing on historical data patterns to validate forecasting and settlement methodologies and help develop appropriate and timely quality metrics for all steps of the forecast process
• Gathered, analyzed and reported financial and operational data for the Consumer and Business Markets to compare current performance with historical performance
• Utilize Access and financials database to create financial reports and distribute month-end actual expenses to different cost centers within the different Operations department
• Define QA test methodologies, design test plans, and write test cases and scripts. validate new functionalities using MS Excel and Quality Center
• Tested compatibility and functionality of new SAP FI software for compliance, create and run daily and weekly defect reports through Clear quest, using communicator and Lotus for daily and weekly Project meetings,
• Maintaining and tracking defects for different applications (.Net, SAP, Oracle Financials, PeopleSoft, Mainframe ) using Clear Quest
• Designed the test scenarios and carried out both the SAP unit testing, systems integration testing and User Acceptance Testing in web .Net applications and used Load-runner to conduct Q.A Regression and performance testing
• Develop and maintain QA audit log, test scripts specification, report defects to managers and make recommendation to the technical developer team
• Verify that project deliverables not only pass a stringent set of QA testing criteria, but that they also comply with the projects, clients, and brands objectives, requirements, and standards
• Conducted GAP analysis for annual and monthly company actual profits/expenses with projections to analyze trends and variances
• Identified gaps in process compliance and recommended solutions that improved the quality of customer service
• Implements and manage an effective change management process to ensure smooth transition of new or adapted processes in SAP
• Completed System integration testing and Acceptance testing by simulating transactions and related documentation for gap analysis, functional and technical specifications for SAP interfaces to legacy systems.

Developed and documented training process for the introduction of a new product

Confidential, OH June 2008 – July 2009
SAP /QA Analyst Tester

• Define QA test methodologies, design test plans, validate new functionalities using Borland Caliber Requirement management
• Tested compatibility and functionality of new software for compliance by using ASAP Ascendant Methodology
• Create and run daily and weekly defect reports using team track for daily and weekly Project meetings,
• Maintaining and tracking defects for different applications (SAP, Oracle Financials, Mainframe ) Clare-case-Clare Quest
• Conducted (Black Box) functional-behavioral testing
• Completed SAP OTC, P2P, FI-GL , AP, AR & Payroll Configuration testing, System Integration testing and UAT by simulating transactions and related documentation for gap analysis, functional and technical specifications for interfaces to legacy systems using HP quality center .
• Designed the test scenarios and carried out both the unit testing and integration testing in SAP by using ASAP Ascendant Methodology
• Performed SAP General computer control Tests that include SOX Compliance, Change Management, Logical access, IT operation and System Development Life Cycle (SDLC) integrated Q.A testing to ensure policy compliance
• Used Load-runner to conduct Q.A Regression and performance testing Configuration of various areas of SAP FI master data, GL, AP, & AR accounts. MM material master data, material master record, vendor material ledger, pricing, purchasing and Inventory Management
• Evaluate and test procedures used to verify that programs function according to user requirements and conform to established guidelines
• Verify that project deliverables not only pass a stringent set of QA testing criteria, but that they also comply with the projects, clients, and brands objectives, requirements, and standards
• Experience in Functional, Manual, Automation, Configuration testing, System testing and End User Acceptance testing by simulating transactions and related documentation for gap analysis, functional and technical specifications for interfaces to legacy systems to ensure they worked correctly
• Develop and maintain QA audit log, test scripts specification, report defects to managers and make recommendation to the technical team

Confidential, GA Oct 2007– April 2008
Quality Assurance Analyst

• Conduct quality assurance audits to assess compliance with standards and processes
• Collaborate and maintain necessary testing document and revisions for:
• Conducted integration test issues for different applications
• Monitors Defect Reports
• Completed functional-behavioral (Black box) testing
• Involvements in Business and Process owners daily and weekly testing status meetings; prepare minutes
• Create and run daily and weekly defect reports using team track for daily and weekly Project meetings
• Performed General computer control Tests that include Change Management, Logical access, IT operation and System Development Life Cycle (SDLC) integrated Q.A testing to ensure policy compliance
• Perform QA testing for Sales/Billing document types, Order Pricing with wholesale price, Contract, supplier list price, Charge back conditions, Access sequence and Rebate Agreements with Hierarchy Rebate, Customer rebate and processing with Customer Hierarchy and Buying group. Deliveries, Billing and Sales Information systems
• Completed OTC, P2P, Inventory management and FI, System testing and User Acceptance testing by simulating transactions.
• Ensured development and testing are performed outside production environment
• Responsible for reviewing, analyzing business functional requirement and performing user acceptance and system integration testing for new hire employees, employees benefits, pay rate change and terminated employees access
• Communicate defects, risks, milestones, and QA progress to Manager
• Conducted various management activities by analyzing and verifying test results, providing status reports to managers and technical team
• Used HP Quality Center (Mercury Test Director) to maintain, track, review and analyst defects.
• Prepared testing scripts and performed end-to-end testing

Confidential, MO Feb 2007-July 2007
Software Tester

• Using HP Quality Center (Mercury Test Director) Application, for test plan writing and software defect creation and tracking.
• Collaborate with management and development teams to understand customer and system requirements using Borland Caliber Requirement management
• Design, develop, and implement testing plans for simple/complex software components based on the requirements
• Reviewed the check stock status, Availability check (ATP), goods delivery status and posting to relevant G/L accounts as it relate to SAP P2P processing
• Develop security protocols and system access
• Create and apply metrics to track system reliability, scalability and performance metrics, diagnose and debug failures uncovered during testing
• Maintain records of test progress, document test results, prepare reports and present results as appropriate
• Ensure that project deliverables not only pass a stringent set of QA testing criteria, but also met compliance standard with the projects, clients, and brands objectives, requirements, and standards
• Work with the technical development team in correcting software deficiencies and bugs based on the testing results
• Ensure that all QA documentation for assigned projects Project Test Plan, Test Report, and Defect Tracking Reports are completed within the projects timeframe

Confidential, OH April 2005 –Nov 2006
SAP/IT Tester

• Develop and document test scripts and procedures
• Tested compatibility and functionality of software using HP quality center
• Tested manufacturing products to ensure products meet industrial standard, comply to company policy and regulations
• Execute test procedures and record results using ASAP Ascendant Methodology
• Conducted Functional, Regression, UAT testing for Customer Master Records for Sold-to-Party, Ship-to-Party, Bill-to-Party, Payer Records and Material Master Records in SAP using HP quality center
• Perform SAP QA testing for Sales/Billing document types, Order Pricing with wholesale price, Contract, supplier list price, Charge back conditions, Access sequence and Rebate Agreements with Hierarchy Rebate, Customer rebate and processing with Customer Hierarchy and Buying group. Deliveries, Billing and Sales Information systems
• Completed SAP OTC, P2P, Inventory Management and FI Configuration testing, System testing and Acceptance testing by simulating transactions and related documentation for gap analysis, functional and technical specifications for interfaces to legacy systems
• Provide in-depth auditing and product quality consultation to the client
• Troubleshoot issues
• Conducted system functionality testing: developed and executed test cases, produced problem reports, suggestions, and test incidents reports
• Document and Report defects using test director bug tracking software, conduct experiments to isolate defects and keep defect status up to date
• Communicate risks, milestones, and QA progress to Manager & team members of assigned projects
• Designed the test scenarios and carried out both the unit testing and integration testing

• Bachelor of Arts (International Business Administration)
• Trainings Attended:
• ERP Integrity /IT Audit & Security, ISACA .
• SAP SD- Order Fulfilled, SAP, USA
• SAP FI-GL,AP,AR, SAP, USA
• SAP CRM- Order Management SAP, USA
• SAP - Pricing, SAP, USA
• Quality Assurance and Compliance Analyst, MICRO CENTER

Note: References will be provided upon request