Software Tester resume

SUMMARY OF SKILLS:

Six years experience in Quality Assurance, Software Testing, Manual Testing and Automation.
Strong knowledge of the SDLC, Quality Assurance and Agile.
Created Test Case Outlines and then Test Cases based on Requirements from developers.
Participated in Requirements Reviews and Feature Handoffs of New Functionality.
Entered defects for review, participated in the review of defect, and validated the software fix.
Expertise in all aspects of Black Box Testing-Functional, Acceptance, System, Integration and Unit.
Created Excel spreadsheets for defects at every phase of Functional Testing. This was for later analysis on ways to reduce number of defects per software release.
Led reviews of older, unresolved defects with Development Team to resolve defect issue.
Ownership of Patch Tracker, which was used to keep track of patches and maintenance service packs to older software releases.
Twenty years experience and expertise in Customer Service and over ten years as a supervisor.
Experience with insurance policies and insurance industry.

COMPUTER SKILLS:

Expertise with Microsoft Office and Outlook
Experience with Quality Center, Quick Test Pro, SQL+ and Oracle databases
Experience with Automation of test cases

PROFESSIONAL EXPERIENCE:
Confidential,Contractor, May 2011 to present
Assigned to Cincinnati Financial Corporation’s Information Technology Department

Software Testing - create test cases, identify defects, validate defects, adhere to deadlines and assist team members

Confidential, Milford OH.Software Tester II, March 2006 March 2011

Worked in all aspects of the Software Development Life Cycle: developed testing plans, created test cases for software components and validated solutions
Promoted from Software Tester I to Software Tester II in 2008

Confidential, West Chester OH.Department Manager June 2005-March 2006; Part-Time Sales and Service March 2006-March 2010 Seasonal Service Christmas 2010

Worked in all aspects of customer service: including supervision of employees and bookkeeping

EDUCATION:
Confidential, University
Confidential, Graduated

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