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Qa Analyst Resume

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DE

Professional Summary:

Highly motivated, software professional over 7 years of experience in Software Testing and Project Execution in different domains and environments. Experience in Manual Testing, Black Box/White Box Testing, Automation testing using HP/Mercury Interactive Test Suite (Quick Test Pro, Quality Center) defect tracking tools. Proficient in developing test strategies and test cases based on Business Requirements and Functional Specifications. Good experience with Agile Scrum and Waterfall Methodologies.

  • Excellent knowledge of full Software Development Life Cycle (SDLC) and STLC.
  • Expertise in using automation tools Quality Center, Quick Test Pro (QTP), Load Runner, and Test Director.
  • Very good Experience in Planning, Test Case Design, Execution, Bug Tracking and Analyzing, interacting with all other teams and backend testing using SQL / Toad.
  • Expert in documenting detailed test plans, test cases and expected results in Quality Center and tracing the test cases to the requirements.
  • Experience in Integration, Interface, Functional, Regression, System Testing and UAT Testing and also with Black Box / White Box Testing.
  • Experience with checking Log files using UNIX commands.

Technology Skills Summary:

Technologies : VB Script, tsql
Testing Tools :HP Quality Center, Microsoft TFS, IBM Clear Quest, Quick Test Pro,
RQM, Requisite Pro, BugZilla, Load Runner.
Testing Types : Functional & Regression Testing, API Testing, UAT, Smoke Test,
ETL, Automation and Load Testing.
Databases/Files : MS SQL, DB2, Oracle and MS Access
QA Process/Methodologies: SDLC, Agile methodologies
Operating Systems : Windows XP/NT/2000/98/95, UNIX
Other Tools : MS Office, UML, HTML, Adobe Acrobat, MS Visio, MS Project, TFS.

Professional Experience:

Confidential,DE August 2011– Till Date
QA Analyst

Description:
JPMorgan Chase & Co. is a leading global financial services firm with assets of $1.3 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset and wealth management, and private equity.

Responsibilities:

  • Understanding Business and functional requirements, Creating Test Plans, Test strategy and Test cases for all functional requirements using Quality Center.
  • Responsible for creating Test Cases and Preparing Test Data.
  • Extensively used Quality center for test planning, bug reporting and tracking.
  • Tracking the entire testing process via Quality Center and reporting the progress on a daily, weekly and monthly basis to the project manager.
  • Communicated risks and escalated issues to supervising Manager as required.
  • Developed Test scenarios for Regression, Functional using equivalence partitioning, boundary value analysis, Positive and negative conditions for the application.
  • Also Performed Functional, Regression testing, Integration testing, Black box, System testing and User acceptance testing.
  • Conduct Pre Production Meetings to ensure the completion of testing
  • Involved in reviewing Business Requirement Documents and Functional Specifications
  • Used Black Box Testing methodologies for working throughout SDLC & Test Environment
  • Helped in Reviewing the Process, after every Build Release.

Environment:
Quality Center, QTP, Java, HTML, Oracle, SQL, UNIX and Windows NT, IE-6/7/8, Firefox, Safari, MS Access, MS Office.

Confidential,PA April 2010- July2011
Software Test Engineer

Description:
Unilever is an Anglo-Dutch multinational corporation that owns many of the world\'s consumer product brands in foods, beverages, cleaning agents and personal care products. Unilever PLC provides fast-moving consumer goods in Asia, Africa, Europe, and Latin America.

Responsibilities:

  • Reviewed Business Requirement Documents and the Technical Specifications.
  • Acted as a liaison between the Business Users and the Developers and Testers to ensure that all deadlines are met and the required deliverables are produced as per the project.
  • Attended walk through meetings and extracted, discussed, and refined business requirements from business users and team members.
  • Worked extensively with the team in understanding, extracting, refining and documenting the User and Business Requirements pertaining to reporting.
  • Identified test scenarios and created test scripts based on functional specifications and business requirements in Mercury Quality Center.
  • Performed User Interface Testing.
  • Performed continuous Integration testing.
  • Executed the test cases on different builds and different windows operating systems.
  • Performed Sanity testing, System testing, Regression testing, Integration testing and Functional testing.
  • Managed Project requirement, traceability and artifacts using Quality Center.
  • Tracked the progress of test cases planning, implementation and execution results.
  • Identified and reported bugs during testing using bug tracking tools.
  • Logged defects and assigned severity and priority in Quality Center.
  • Attended the Triage meeting and discussed about the defects.
  • Involved in preparing daily status report and weekly status report.
  • Conducted regular team meetings to coordinate the progress or risks and the ways to mitigate those risks.

Environment:
Oracle 10g , IBM Clear Quest, Requisite Pro, RQM, Power Point, ASP.Net, MS Word, MS Excel & UNIX

Confidential,Columbus, Ohio Sept 2008 - March 2010
QA Tester

Description:
This Project is an Insurance Information System, which gives online quotes for customer’s Auto and Home insurance in different states. The system keeps track of all automobile insurance quotes system and its customer details and related projects. This system consists of different modules like Customer details, Benefits and Packages. Provision was also available to directly apply for a policy and make necessary payments on-line through Internet.
Responsibilities:

  • Wrote Test Case and Test Scripts for System Testing using Office and performed Manual Testing.
  • Tested to meet the requirement by using the Business Scenario’s and Business Requirements for different kind of Claims like Auto, Property, General Liability, Workers Compensation, CAT claims, Developed test cases and test script for Personal and Commercial line product.
  • Entered data into a web-based system to create data for Auto, General Liability, Workers comp, Property claims etc.
  • Investigated software bugs and interacted with developers to resolve technical issues using Test Director.
  • Automated the test scripts for the GUI, Functional, Data Driven and Regression testing using Quick Test Professional.
  • Conducted different insurance Claim activities like New Claim Registration, Claim Settlement or Recovery Implemented manual and automated testing methods to perform functional, load, Integration, and regression testing using Quick Test Pro.
  • Executed performance test scenarios and analyzed results.

Environment: Quick Test Pro 8.2, Test Director™7.6, Win Runner, VB Script, Visual basic, ASP.Net,
SQL Server, UNIX, Windows 2000

Confidential,Chattanooga, TN March 2007- August 2008 QA Analyst

Description:
CIGNA, a global health service company, and takes its corporate social responsibility (CSR) very seriously. Cigna embrace it as an opportunity to reflect and extend their mission to improve health, well-being and security for all those they serve.

Responsibilities:

  • Understanding Business and functional requirements, Creating Test Plans, Test strategy and Test cases for all functional requirements using Quality Center.
  • Created Test Rules for all the Projects using BRD and HLD
  • Responsible for creating Test Cases and Preparing Test Data
  • Creating Detects and follow up with development team and once Defects are resolved again Re-test the same functionality and change the status in QC.
  • Work closely with developers to identify and investigate system problems and process issues.
  • Worked in automated test scripts in QTP 9.5 to test the functionality of all the various modules involved in Regression suit.
  • Executed Regression Suit for each and every release and make sure all the functionality works.
  • Checked the Logs files using UNIX and finding any system exceptions are thrown.
  • Worked on Back end testing using Toad, SQL and make sure all the updates in the data base
  • Executed system test, Integration, end-to-end, and Regression testing and Simultaneous Testing.
  • Extracting Reports from Quality center and sending daily status reports to the Management.


Environment: Quality Center10.0, QTP9.5, HTML, JAVA, J2EE, JSP, Servlets, JavaScript, Web Logic, XML, Oracle10g, C, C++, Share point, UNIX, Shell Script, Windows NT/XP.

Confidential,Chennai, India. August 2005-Feb 2007
Manual Test Analyst

Description:
The claims processor is a web based product that allows the auto insurance companies to process the claims effectively. The Supplier Capture and Procurement Module are the two main parts of the product. Members can file a claim in the member portal. Assessors and specialists have their own access to the claims data. The procurement module allows the claims consultant to manage the entire information about a claim.

Responsibilities:

  • Responsible for Test Execution, Results Analyzing and Defect Reporting.
  • Prepared test cases according to the functional and design specs.
  • Performed manual and Automation testing of the application.
  • Designed test plans and defined cases for functional, integration system, and user acceptance testing.
  • Performed Functional, GUI, Regression, System Integration, User Acceptance and Configuration testing.
  • Tested application security features, including session expiry, book marking, passwords and compatibility across multiple browsers.
  • Created test cases for complex modules like security, policies etc.
  • Worked closely with the software engineers to ensure that all requirements in the SRS were met.
  • Conducted data verifications in Oracle using SQL.
  • Attended weekly defect report meetings and presented progress updates.
  • Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.

Environment: MS Windows 2000/XP, MS Word 97, MS Excel 97, SQL Server 2000, Test Director 7.0.
Education:

  • Bachelors in Electronics and Communications Engineering ,India

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