PROFILE:

• 7.5 Years of Total IT experience
• 7.5 Years of QA experience.

SUMMARY:

• 7.5 years of diversified experience as a Sr. QA Analyst in Client-Server, Web Applications using Manual testing Techniques and Device Testing emphasis on Functional, System, Integration, Regression Testing.
• Software Testing Life Cycle (STLC) experiences include Test Planning, Test Analysis, Test Design, Construction and Verification, Testing Cycles, Final Testing, Implementation and Post Implementation.
• Test Design: Extensive experience in drafting Test Flows, Test Plans, Test Strategies, Test Scenarios, Test Scripts, Test Specifications, Test Summaries, Test Procedures, Test Cases, Use Cases and Test Status Reports.
• Test Methodologies: Agile/Scrum, QA Validations QA Compliances to ensure the Quality Assurance Control.
• Test Management tools: Used Test Director, Quality Center for management of test plan, test design, test execution and defect log phase. Rational Quality Manager for management of STLC including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Industry Standards: Knowledge of current industry standards such as Six Sigma, Capability
• Maturity Model Integration (CMMI)
• Database Testing: Proficient in writing SQL queries to perform data driven tests and involved in front-end and back-end testing. Developed SQL queries in SQL Server Oracle databases to conduct DB testing.
• Expertise in leading the Point of Sale (POS) Testing work for large cross channel project that involved adding significant integration between our direct e-commerce website and store’s market place sales channel.
• Areas of expertise include Retail, Web Applications, E-commerce, Device and e-learning domain.
• Expertise in Device Testing- Android(Samsung Tab, Asus and Vizio) and iOS(iPad and iphone).
• Expertise in Content Management Testing (CMS) and Omniture Testing
• Experience to process credit card info in XML files from partner and verifying them.
• Experience in Credit card processing while performing different checkouts on webstore
• Expertise in Quality Center to execute and manage test scripts, test plan and defects.
• Experience in testing on IBM i-series- JDA for verifying orders placed in various webstores.
• Complete understanding of test strategy,Expertise in developing Test Plans and Test Cases based upon the business requirements.
• Strong XML generation and manipulation skills.Have strong experience in executing, analyzing and updating XML files in B2B for Marketplace projects.
• Understanding of Technical testing like Load/Performance.
• Expertise and experience in testing on JDA/AS 400 (Supply Chain Management).
• Strong experience in GUI Testing, Functional, Regression, Integration, User Acceptance Testing (UAT) and UsableNet testing for mobile devices.
• Developing Test Plan and working knowledge of Signoff on User Acceptance Testing (UAT).
• Ability to effectively work within Quality and across network channels to accomplish goals.
• Experience in Software Engineering, SDLC Testing Methodologies.
• Well experienced in Developing Test Matrices, designing Test scripts, Blackbox, verifying unit test results in developer’s sandbox etc.
• Experienced in analyzing Functional Requirement Specifications (FRS) and System Design Specifications (SDS).
• Familiar with AGILE and Waterfall methodology.
• Experience interfacing with clients and excellent communication/client interaction skills.
• Extensive usage of SQL and/or other database tools to analyze data and compare testing results to database
• Performed Automated Testing using QTP and help in identifying tests that can be automated in current MarketPlaces project to reduce the testing efforts of the project teams.
• Responsible for QA documentation including QA status reports, defect logs, QA PASS approval form, maintaining QA traceability matrices and reports.
• Strong Time Management, decision-making, problem solving and Analytical Skills.
• Ability to work independently and a motivated team player.
• Honored with Recognition award for Excellent Performance in the project ToysRus Marketplace store launch at “eBAY” for User Acceptance Testing.

EDUCATION:

• Bachelor in Computer Science

TECHNICAL SKILLS:

Test Director/ Quality Center

Testing Methodologies:

Agile, Requirement based, Risk based, Priority based test Methodology

Mercury Interactive/ HP:

Quick Test Pro 10/9.5/9.2/8.0, LoadRunner9.2/9.0/8.0, Test Director/ Quality Center 11/10/9.0/8.2/7.5

Bug Reporting:

Test Director, Quality Center

Version Control:

Source Safe 2005

Scripting languages:

Java script, VB Script, HTML, XML

Programming Languages:

C, C++, Java, Visual Basic 5.0, AS/400

Operating Systems:

iOS, Android, Windows XP/NT/2000, DOS, Mac 10.6, 10.7, UNIX

RDBMS:

MS SQL Server 6.5/7.0/7.5/2000, MS Access

Web development:

HTML, XML, VBScript, Java Script

MS Suite:

MS Office 2000/2003/2007 (Word, Excel, PowerPoint, Outlook), MS Visio, MS Project

Other Testing Tools:

Query Monger, CATMAN, Remote CATMAN, JDA/AS400, Putty, Epiphany, Nexus, Production Support ticketing too, SMP Ticketing tool, Clear Cache Tool, alog cat

PROFESSIONAL EXPERIENCES:
Confidential, NY Nov 2011- till date
Senior QA Analyst

PROJECTS:

Ebooks- In this project e-books are purchased from Scholastic’s Parent and Teacher websites (COOL website). Server side bookshelf is hosted by LD and e-Reader is managed by KNFB. E-books can be viewed and read in Scholastic e-Reader application. Parent can create bookshelves for kids and assign them purchased, free and sample e-books. Kids can view and read e-books in bookshelves. Apart from PC, e-Reader works for Android and iOS devices too.
My Role:

• Involved in Device Testing Android- Samsung Tab Galaxy 10.1, Asus and Vizio, iOS- iPAD and iPhone.
• Involved in testing on COOL website, PC e-Reader, CSRT, Android and iOS devices.
• Responsible for testing the integration of e-Reader (KNFB) with Customer Service tool(LD side) and Web Parent Tool.
• Involved in testing different versions of Scholastic e-Reader application on Android and iOS.
• Involved in tracking logs in case of any issues in Device testing.
• Involved in the review of requirements with functional manager and technical specialists of the application.
• Involved in working with application development teams to participate in solution design to ensure testability of functions and applications
• Involved in creating test strategy,Expertise in developing Test Plans and Test Cases based upon the business requirements.
• Involved in managing and creating test strategies and test plans for one or more releases of an application
• Coordinated with offshore team for task assignment and timely execution.
• Involved in effective communication with developer and project team to escalate issues and timely resolution plans.
• Performed functional, regression, Sanity and system testing on different version of Scholastic e-Reader.
• Used Quality Center for bug reporting and writing test cases.
• Responsible for QA documentation including QA status reports, defect logs, QA PASS approval form, maintaining QA traceability matrices and reports.

Environment:
HP Quality Center 10, AS400, Windows XP,IBM iSeries, UNIX, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone.

Drop 79- This project involved testing of Parent and Teacher website- PCOOL and TCOOL to ensure checkout process and integration with SPS-My account is working fine. It involved testing of orders at backend using AS400 too.

My Role:

• Involved in PCOOL and TCOOL website testing that involved functional and CC verification testing.
• Involved in testing on IBM iSeries- AS400 for various physical book and e-books orders.
• Involved in the review of requirements with functional manager and technical specialists of the application.
• Involved in working with application development teams to participate in solution design to ensure testability of functions and applications
• Involved in creating test strategy,Expertise in developing Test Plans and Test Cases based upon the business requirements.
• Involved in managing and creating test strategies and test plans for one or more releases of an application
• Identifies areas for improving efficiency, shortening of test cycles, and automation of test scripts
• Coordinated with offshore team for task assignment and timely execution.
• AS400 Testing for e-books and physical books allocation, Bonus points, shipping charges, Credit card info verification.
• Performed functional, regression, Sanity and system testing on web stores.
• Used Quality Center for bug reporting and writing test cases.
• Responsible for QA documentation including QA status reports, defect logs, QA PASS approval form, maintaining QA traceability matrices and reports.
• Involved in effective communication with developer and project team to escalate issues and timely resolution plans.

Environment:
HP Quality Center 10, AS400, Windows XP,IBM iSeries, UNIX.

Confidential, PA July 2007 Nov 2011
Senior QA Analyst

PROJECTS:

Project CHAMP: This includes EBay launches on Marketplace like TRUSMP, NBAMP, NHLMP, NFMP, CKI, TBL, GNC and FAOS. UAT is also performed with Partner. This involves executing orders generated by Business Team in B2B using Putty. Orders generated are verified in JDA (Order Management System of GSI) and then OTF and point of Sale (POS) Feeds are generated. POS data is sent out to Partner for validation.

My Role:

• Leading a team of 5. Mentored team members with CHAMP working environment and any challenges that they face.
• Involved in E-Commerce Testing.
• Worked with Amazon and eBay in CHAMP projects.
• Involved in testing on IBM iSeries- JDA for various webstores
• Have experience to process credit card info in XML files from partner and verifying them.
• Involved in UAT of Market place webstores of GSI. Interacting with GSI’s partners directly for test execution and status.
• Involved in the review of requirements with functional manager and technical specialists of the application.
• Involved in working with application development teams to participate in solution design to ensure testability of functions and applications
• Involved in creating test strategy,Expertise in developing Test Plans and Test Cases based upon the business requirements.
• Involved in managing and creating test strategies and test plans for one or more releases of an application
• Identifies areas for improving efficiency, shortening of test cycles, and automation of test scripts
• Facilitates implementation of automated test scripts
• Coordinated with offshore team for task assignment and timely execution.
• AS400/JDA Testing for merchandising allocation, replenishment, appeasement in Marketplace stores.
• Performed Order processing in JDA, to verify Order status, Ship Orders, Price Adjustment, Returns and Cancellation.
• Executed Point of Saleand Order to Fulfillment feed program in JDA.
• Executed SQL queries in JDA to retrieve webstore data.
• Extracting and Analyzing Product information for e.g. Price, Tax, Shipping, Freight Tax from JDA and utilizing in different tests.
• Created UAT Test scenarios, performed UAT, coordinating with the client directly.
• Involved in XML generation and manipulation skills.Have strong experience in executing, analyzing and updating XML files in B2B for Marketplace projects.
• Executing XML files in Putty using UNIX commands
• Tracking logs in Putty using UNIX
• Performed functional, regression, Sanity and system testing on different web stores.
• Used Quality Center for bug reporting and writing test cases.
• Responsible for QA documentation including QA status reports, defect logs, QA PASS approval form, maintaining QA traceability matrices and reports.
• RCA, Time estimation matrix, test matrix, Scheduling and Tasking

Environment:
HP Quality Center 10, AS400/JDA, Epiphany, Putty, ORACLE, Windows XP. CATMAN, IBM iSeries, UNIX

Project CHAMP Fraudnet:Responsible for validation of Integration of Fraudnet in GSI’s Market Place stores. This was the pioneering launch for GSI Fraudnet system. Orders generated are verified in JDA (Order Management System of GSI) and then OTF and point of Sale (POS) Feeds are generated. POS data is sent out to Partner for validation.

My Role:

• Involved in cross-functional discussions to review the impact of application changes from both internal and external interfaces on the quality of their applications.
• Expertise in working with application development teams to participate in solution design to ensure testability of functions and applications
• Expertise in managing and creating test strategies and test plans for one or more releases of an application.
• Involved in E-Commerce Testing.
• Worked with Amazon and eBay in CHAMP projects.
• Involved in testing on IBM iseries- JDA for various webstores
• Have experience to process credit card info in XML files from partner and verifying them.
• Involved in creating test strategy,Expertise in developing Test Plans and Test Cases based upon the business requirements.
• Coordinated with offshore team for task assignment and timely execution.
• AS400/JDA Testing for merchandising allocation, replenishment, appeasement in Marketplace stores.
• Responsible for generating and validating Point of Sale feed for the Orders placed on webstores.
• Involved in XML generation and manipulation skills. Have strong experience in executing, analyzing and updating XML files in B2B for Marketplace projects.
• Executing XML files in Putty using UNIX commands
• Tracking logs in Putty using UNIX
• Responsible for QA documentation including QA status reports, defect logs, QA PASS approval form, maintaining QA traceability matrices and reports.
• Identifies areas for improving efficiency, shortening of test cycles, and automation of test scripts
• Facilitates implementation of automated test scripts.
• Performed Order processing in JDA, to verify Order status, Ship Orders, Price Adjustment, Returns and Cancellation.
• Extracting and Analyzing Product information for e.g. Price, Tax, Shipping, Freight Tax from JDA and utilizing in different tests.
• RCA, Time estimation matrix, test matrix, Scheduling and Tasking.
• Involved in reviewing requirements for testability.

Environment:
HP Quality Center 10, AS400/JDA, Epiphany, Dashboard, Putty, ORACLE, Windows XP. CATMAN, IBM iSeries, UNIX

Project Store Launches:Responsible for various launches and enhancements for Webstore of top brands of US for e.g. RALPH LAUREN, GNC, Adidas, ACE Hardware, ToysRus, FAO SCHWARZ, CALVIN KLEIN, Spanx, BABY Universe, AEROPOSTALE, BURBERRY, ZALES, NHL, TUMI, TIMBERLAND, LEVI, ETOYS, DICK’S SPORTING GOODS, SPORTS AUTHORITY, PETSMART, KATE SPADE, NAUTICA.

My Role:

• Involved in GUI Testing, Functional, Regression, Integration, User Acceptance Testing (UAT) and Post migration testing.
• Involved in creating test strategy,Expertise in developing Test Plans and Test Cases based upon the business requirements.
• Have experience in Credit card processing while performing different checkouts on webstore
• Involved in Content Management Testing (CMS) and Omniture Testing
• Performed CMS (Content Management System) Testing for different Webstores using Remote CATMAN Tool.
• AS400/JDA Testing for merchandising allocation, replenishment, appeasement in Marketplace stores.
• Responsible for generating and validating Point of Sale feed for the Orders that are shipped placed on webstores.
• Performed Order processing in JDA, to verify Order status, Ship Orders, Price Adjustment, Returns and Cancellation
• Involved in drafting Test Flows, Test Plans, Test Strategies, Test Scenarios, Test Scripts, Test Specifications, Test Summaries, Test Procedures, Test Cases, Use Cases and Test Status Reports.
• Involved in writing SQL queries to perform data driven tests and involved in front-end and back-end testing.

Environment:
HP Quality Center 10, AS400/JDA, Epiphany, Dashboard, Putty, ORACLE, Windows XP. CATMAN, Remote CATMAN, Omniture, CMS

Confidential, Jan 2006 - July 2007
QA Analyst

Responsibilities:

• Comfortable with different levels of testing like smoke testing, regression testing, sanity testing, rapid testing and accessibility testing.
• Involved in manual testing.
• Have experience in Designing, Writing and executing test cases.
• Have knowledge of preparing and reviewing Test Plans such Quality Control Plan.
• Preparing and Analysis of Bug Statistics.
• Involved in Functionality, Content, Integration, Cross platform, Cross browser testing, Regression testing. Familiar with SDLC and CMM Process model.
• Providing training to the new team members.
• Ensuring timely execution of all the review and testing activities.

Project: Cutting Edge, Pearson Education
It comprises of testing for the digital version of Intermediate Level - Cutting Edge that consists of 12 Modules in all.
Within these modules, there are total 120 flipcharts with 110 audios and 3 videos. It involves testing the functionality of all the buttons/links and interactivities present on a single flipchart. Testing for the completeness of content (total no. of options related to a particular question, presence of the buttons required) against the storyboard/book provided by the client. Full testing was done on Whiteboard.

Confidential,
Confidentail Professional provides licensing, exam preparation, continuing education, certification and professional development for various industries such as financial services, insurance, real estate and so on. Kaplan professional serves individuals who must comply with regulatory and skill based mandates for their professions. These courses are being tested as per functional specifications to enhance the learning process of the professionals.

Confidential, Jan 2005 to Jan 2006
Member QA Group

Responsibilities:

• I have worked as QA Analyst and performed functional testing, Designing, Writing and executing test cases.
• Responsible for Functional, GUI, Database Testing
• Involvement in Preparation of Test Scenarios, Test Cases and Test Data, Test Execution, Defecting tracking and Reporting
• Expertise to parameterize the dynamic values in script
• Creating the Object repository. Adding the Repository
• Used image, text, page checkpoints using Quick test Pro
• Using SQL for checking the output of various reports
• Involved in Regression Testing after every bug fixed

Environment: Automation Manual, QTP 8.2, Visual Basic 6.0, MS Access, Windows9x, and NT