Professional Summary

• More than 7 years of experience in Information Technology as Quality Assurance Tester on ERP (SAP), Integration Tools,WebServices, Web based, Client Server Applications and Database.
• Created test plans for each product that was developed in an agile environment, which included acceptance testing, functional testing, integration testing, regression testing and system testing for all hardware, mobile devices and web applications
• Managed QA / testing through all phases of the Software Quality Life Cycle including scoping, design, prototyping, usability test, development, unit test, functional test, integration test, system test, user acceptance, upgrade and support.
• Effectively lead software testing team while improving development and testing processes to efficiently deliver products and services which meet customer expectations
• Experience in analyzing business specification documents, developing Test Plans, Test Strategy, Test Scope and defining Test Cases and Automating Test Scripts.
• Extensively Testing knowledge inSAPECC 6.0, SAP Portal, Sharepoint, SAP BW/BI & POS/KIOSK System Integration with SAP.
• Experienced with SAP System upgrade testing and Portal applications functionality communications with SAP, BW/BI, Siebel, Oracle and Web Service Systems.
• Completed Business End to End Scenarios from Portal, Mobile to SAP ERP and all the communications using Middleware technologies and Web Services Technologies.
• Hands on experience in Unit Testing, Functional Testing, Interface Testing, Stress and User Acceptance Testing (UAT), Integration Testing, System Testing, GUI Testing, Regression Testing.
• Extensive knowledge of Oracle and SQL Server systems, including the ability to run queries, and create SQL procedures/scripts and interpret results.
• Extensive knowledge of Software Development Life Cycle (SDLC), methodologies and test processes and Software Testing Life Cycle (STLC)
• Have successfully performed manual, automated, regression and load testing for various client-server and web-based applications using HP Quick Test Professional(QTP 11.0)/VB Scripting & Selenium.
• Experienced in Web Service testing using soapUI, HP Service Test 11 & JMeter in heterogeneous & multi-tier environments.
• Good understand with Web Services and expert in writing test cases and executing Web Services using SOAP and REST protocol on SOAPUI.
• Extensive experience in Enhancements, Upgrade testing, End User Training, Support Guides & post Go Live support.
• Co-ordination of problem tickets with offshore resources to ensure that the tickets are resolved within the stipulated SLAs.
• Good communication and inter-personal skills, accustomed to work in a team environment with tight schedules and capable of working efficiently under pressure, manage multiple project.
• Worked on different Software development methodologies like Waterfall and Agile.

Technical Skills

ERP SAP : SAPECC6.0, R/3 4.7, SAP BI/BW 7.0, Web Portal7.0
Testing Automation Tools : QTP 11.0, 9.2, SOAP UI 4.5/3.x/2.x
Bug Reporting : QC 11/10.0/9/2, Remedy, JIRA, Rational Clear Quest
Programming Languages : VB Script, SQL, HTML, XML, JavaScript, CSS
Databases : SQL Server 2000/2005/2008, Oracle 9i/10g, MS Access
MS Office Tools : MS Office, MS Visio, Ms Project, Ms Outlook Express
Operating System : Windows (7, XP, 2003, 2000), UNIX
Methodologies : Waterfall, Agile
Business Skill : Business Requirement Document (BRD)
Others : TIBCO, Mercator, SOAPUI,ITKO LSA, JIRA, UNIX

EDUCATION:

• Bachelors of Engineering in Information Technology.

Professional Experience

Client: Confidential, Minneapolis, MNApril 11 to till date
Role: Sr QA Analyst - SOA, SOAPUI, Web Services

Environment: SharePoint, HP Quality Center 10.0, QTP10.0/ VB Script, MS Office, Java Script, XML,
SOAPUI, Web Services, ECC 6.0 & Oracle.
Target, is an American retailing company headquartered in Minneapolis, Minnesota. It is the second-largest discount retailer in the United States.

Responsibilities:

• Created test plans based on design documentation, standards and guidelines set by cellular phone carriers that included functional testing, load testing of servers, performance and regression testing
• Performed testing life cycles for End to End business scenarios from SAP Portal (Web) to SAP ECC, BW/BI, Siebel CRM and Oracle DB using Middleware Technologies and Web Services.
• Involved in all aspects of QAprocess including developing and writing test plans, scripts, execute tests and reporting results.
• Developed and Documented Test scenarios and Test cases in Quality Center in accordance with the Business Requirements Documents and the Functional Requirements Specification documents.
• Coordinated with the Project Managers, Business Analysts, Developers and Test Team Lead and analyzed requirements needed for successful Test Plans and Test Cases.
• Communicated daily with the Developers, Business team and with offshore team members to address release issues, defects and technical issues relating to each build.
• Tested applications which consume Web Services, and analyzed Input and Output messages.
• Involved in testingWeb services(SOAP and REST) and XML with tool called 'SOAP UI' for the local WSDL / with URL and created Test cases, run them, do load testing, security testing.
• Tested Web services (SOAP and REST) using SOAP UI & HP Service Test and applications complete business flow.
• Performed POS based on Business Requirements and PerformedFunctional Testing, Regression Testing, Integration TestingusingQTP/VB Scripting.
• Involved in end-to-end testing of the Web/Mobile applications and its interactions with ERP Systems using SOA, Middleware - TIBCO systems.
• Performed compatibility testing with various mobile handsets to ensure that functionality works fine.
• Created and executed SQL queries to verify backend system data validations with databases like Oracle, Siebel, and SAP R/3.
• Involved in Automation Frame work design and Generated manual test cases and QTP Scripts to test the functionality of the application using various checkpoints and data driven tests.
• Created a single huge shared object repository for all the different modules by using the Object Repository Manager. Quick Test Pro framework design and owner of automation resources like Shared Object Repository, Functional Library.
• Custom functions developed on an as-needed basis for automated test scripts by using VB scripting.
• Interacted with Business Analysts and Developers in requirements analysis, design reviews, testing and documentation for application developed in agile environment.
• Extensivelydid Manual Testing in all Unit, Integration, Functional and Regression modules of the Application.
• Carried out System Functional Testing where data flows between SAP ERP via Mercator process to 3rd party vendor application.
• Extensively done Backend testing using SQL and constraint validations with the help of TOAD.
• Tested New Features and their impact on existing functionality before each release.
• Conducted Functionality testing, Smoke testing, Integration during various phases of the application.
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from database.
• Prepared Test Metrics and generated monthly status reports for upper management review.
• Provided feedback to the developers and PMO team on the project ongoing issues.
• Conducted Data Validation checks by comparing the UAT backend Database and the Production Database (this was done when the UAT database was updated and almost in synchronization with the Production database).

Client: Confidential, Philadelphia, PA Nov 10 - Mar 11
Role: Sr QA Analyst

Environment: HP Quality Center 10.0, QTP , Web Services, SOAPUI, WSDL, HP Service Test, XML, MS Office, Visual Studio 2005, , SQL, Java Script, HTML,Win Runner 7.0, Test Director7.2, VB, SQL.

Responsibilities:

• Developed, Documented Test scenarios and Test cases in Quality Center in accordance with the Business Requirements Documents and the Functional Requirements Specification documents.
• Coordinated with the Project Managers, Business Analysts, Developers and Test Team Lead and analyzed requirements needed for successful Test Plans and Test Cases.
• Tested applications end to end on mobile devices and simulators, tested applications on Apple, Android, Windows Mobile, RIM handsets.
• Developed Test Cases and Test Scripts using Quality Center.
• Communicated daily with the Developers, the Business team and the Offshore support team members to address release issues, clarify technical and BAU (business as used - production issues) items and to communicate any/all issues relating to each build.
• Involved in the Scrum Meetings, Agile development applications testing.
• Extensively done Backend Manual testing using SQL and constraint validations and written complicated SQL Queries manually for validation of data.
• Tested applications which consume Web Services, and analyzed Input and Output messages.
• Involved in testingWeb services(SOAP and REST) and XML with tool called SOAP UI, HP Service Test for the local WSDL / with URL and created Test cases, run them, do load testing, security testing.
• Extensively involved in the Automation Testing with QTP and created the automated test scripts using HP QTP 11.0.
• Performed Regression Testing and executed QTP Scripts as part of the regression testing for the existing functionality before each release.
• Conducted Functionality testing, Smoke testing, Integration during various phases of the application.
• Conducted GUI Testing, Configuration testing using QTP.
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from database.
• Validated date checks to test Trade dates and Settlement dates for designated transactions.
• Used Quality Center to develop test cases, and executed them in test lab.
• Performed the data validation to meet all test condition requirements.
• Prepared Test Metrics and generated monthly status reports for upper management review.
• Analyzed Results with Business Analysts.
• Provided feedback to the developers and the QA team on top priority issues.
• Conducted Data Validation checks by comparing the UAT backend Database and the Production Database (this was done when the UAT database was updated and almost in synchronization with the Production database).

Client: Confidential, Jacksonville, FL January 11 to Feb 2012
Role: Tester
CSXT is an International Transportation Company with having private railway roads throughout East Coast of United States and Canada.
Technologies: HP Quality Center, SAP Portal, JIRA, Oracle (Toad), soapUI, HP Service Test, SAP ECC 6.0, BI 7.0

Responsibilities:

• Analyzed and reviewed system requirements, use cases and other design documents to gain overall understanding of the functionality of the new application
• Involved in testing project at every step of the quality cycle from test planning through execution to defect management
• Involved in organizing, improving upon and executing existing tests
• Updated test cases based on approved change requests
• Involved in interacting with technical developers and business analysts during defect resolution
• Involved in the creation of Test strategy, Test plan and Test cases for manual and automated testing from the business requirements to match the project\'s initiatives
• Performed Integration Testing, Functional Testing, Regression Testing, System Testing and User Acceptance Testing (UAT)
• Involved in running SQL database queries in order to validate data in backend
• Checked the data flow from the front end to backend using SQL queries
• Worked closely with Development team, Business Analysts, Data Quality and Production Support teams
• Used Mercury Quality Center(QC) for organizing Requirements, Test Cases and Defects
• Conducted manual testing, compared actual and expected results and logged defects using Quality Center (QC).
• Performed testing extensively for integration and unit testing of standalone and distributed GUI-based applications and GUI-lessSOA Web Services.
• Involved in TestingWeb Servicesusing SOAP UI and Web Service Navigator.
• Developed automated scripts using Quick Test Pro(QTP) to perform functional and regression testing
• Implemented Agile methodology and attended Scrum meetings.
• Created and executed data driven test scripts in QTP
• Worked closely with Application Architects, Business Analysts, and Project Managers to discuss and collect business requirements
• Developed automated scripts using Quick Test Pro to perform functional and regression testing.
• Created and executed data driven test scripts in QTP
• Expertise in advanced descriptive programming (DP) in QTP using VBScript.
• Used Recovery Scenario wizard
• Interacted with developers and subject matter experts to narrow down the cause of the defects
• Regularly attended walkthroughs and review meetings to discuss the requirements and testing status
• Developed test scripts for Acceptance test, Maintenance test and Regression tests and executed them

Client:Confidential, Palm Beach, FL December 09 to December 10
Role: SAP Tester
TBC is the retail market leader for Tire supplies. It has its operations USA, Canada and Mexico with different brand names. Like, "Tire Kingdom", "Merchant\'s Tire & Auto Centers"and "National Tire & Battery" brands, and franchised stores under the "Big O Tires" brand.
Technical Environment: HP Quality Center, POS, SAP TAO2.0, BPT, SAP ECC 6.0, Teradata, ClearCase, Cognos, XML, HTML, Ajax.

Responsibilities:

• Produced weekly status reports on active projects, and presented to QA Manager.
• Created test cases and test plans based on business requirements and functional specs.
• Developed strategies for ensuring complete test coverage of AUT.
• Seeded test cases into Test Director.
• Conducted meetings with QA Manager and members of Product team in order to receive approval on Test case coverage of requirements.
• Worked closely with DBAs in order to set up QA databases, so as to ensure accurate testing of applications.
• Performed Sanity and Usability tests manually.
• Designed and implemented automated scripts (QTP) for the modules.
• Performed Functional tests using Standard, and Text Checkpoints in QTP.
• Performed System and Compatibility tests by running QTP scripts on different URLs.
• Performed Positive and Negative tests manually.
• Parameterized tests to run against multiple URLs in QTP.
• Managed defects in Test Director.
• Saved automated scripts in Test Plan module of Test Director.
• Worked closely with the developers in order to promptly address open defects.
• Performed regression tests using QTP.
• Performed Database Testing using SQL, executed various DDL and DML statements.
• Manually tested database objects in order to verify correct functionality.
• Verified contents of reports matched requirements.
• Participated in User Acceptance Testing.
• Wrote SQL queries to insert and retrieve test data from database in a test script while running test cases.
• Prepared project documentation for Signoff.
• Worked under minimal supervision.
• Participated in cross-training of fellow QA team members.

Client:Confidential, NYNov 07 to Nov 09
Role:SAP QA
Technical Environment: HP Quality Center, SAP R/3 4.7, BW, JIRA, Oracle, Teradata, QTP, VB Script, SOAP UI, JMeter, SAP Portal, Java and J2EE

Responsibilities

• Involved in analyzing the applications using SDLC and development of test cases.
• Involved in Integration testing, regression testing using Win Runner
• Applications are tested manually using Quality Center
• Designed application using VB and SQL.
• Tested Various Modules manually.
• Identified the test requirements based on business requirements.
• Responsible for doing System testing of the entire applications along with team members
• Analyzed Results with Business Analysts.
• Worked with technical analysts to develop functional specifications for the features and requirements
• Use the Requirement Traceability Matrix.

Client:Confidential, OH May 06 to December 07
Role:SAPQA tester
Technical Environment: SAP ERP 4.7, IDOC, SOLMAN / Solution Manager

Responsibilities:

• Analyzed the System Specifications, Business Requirements for complete understanding of the business and developed a detailed Test Plan for System testing.
• Review the test cases written for integration and functional testing as per the scenarios created.
• Worked closely with the testing team to validate the test set creation and associations with requirement specification.
• Interfaced with testers and the development team in creating test scripts for each of the test sets.
• Used Mobile simulators to test mobile applications and suggested improvements for applications on the mobile.
• Created customized reports for requirements covered in testing, test sets, which were run successfully, and test sets, which did not run successfully. Created bug tracking reports using Rational ClearQuest.
• Responsible for weekly status, Updated showing the progress of the automation testing effort. Worked closely with product development teams to ensure testability.

Client:Confidential, India. January 05 to April 06.
Role:SAP QA Analyst
Technical Environment: HP QC, Oracle, JAVA and SAP ERP

Responsibilities:

• Gathering user requirements and designing the Test Plans and Test Scenarios accordingly which involved analyzing business flow diagrams, Dataflow diagrams.
• Analyze business requirements from Black Box Testing perspective, business process and system architecture/design.
• Developed Test Strategy and Test Plans to ensure that test cases reflect user needs for the functional, User Interface, Performance, Usability and Security requirements.
• Developed and performed validation tests to demonstrate compliance with customerrequirements. Created test plans, test cases and test suites based on specified requirements.
• Defined steps for the test process by providing the actions to be performed, the inputs to be entered, and the expected output. To increase the flexibility of the testing process parameterization was incorporated.
• Used Test Lab's Notification option for email notifications so that the next tester to execute a test case in a test set is automatically notified.
• Used MS-Visio for model diagrams and MS-Visual SourceSafe for version control and configuration management.