PROFESSIONAL SUMMARY:

• 7 years of experience in the field of Software Quality Assurance Testing.
• Good exposure to various SDLC models including Agile (Scrum), Water Fall models.
• Well versed with Software Testing Life Cycle.
• Proficient in creating Test Plans, Test Cases based on the Business Requirement documents, and Functional Requirement Specifications.
• Experienced in Smoke Testing, Functional Testing, Regression Testing, Browser compatibility testing and User Acceptance Testing (UAT).
• Strong in Front-End Testing and Back-End testing manually, as well as using QTP automation tool.
• Sound knowledge of test management tool HP Quality Center, HP Application Lifecycle Management and Rational Clear Quest tools.
• Experienced in Regression Testing using QTP automation tools.
• Exposure to Test Analysis -- what to test manually vs. what to Automate.
• Worked on backend testing and has very good knowledge of writing SQL Queries to verify the data.
• Strong analytical skills, ability to understand applications from a technical as well as business perspective.
• Diligent worker, self-starter, consistent performer and adaptable to work both as a team member as well as independently.

EDUCATION:

• Bachelor of Technology in Computer Science and Information Technology.

TECHNICAL SKILLS
Operating Systems : Windows 98/NT/2000/XP/7, UNIX
Testing Tools : HP QTP 10.x 
Test Management Tools : HP ALM, Mercury/HP Quality Center, Rational Clear Quest. 
Databases : Oracle, MS-SQL Server, MS Access. 
Languages : C, VB, SQL, Java, .NET.
Scripting : VB Script, Java Script
Other Tools : SOAP UI, VB script, Toad, SQL Loader.

WORK EXPERIENCE

Client: Confidential, IL Feb’ 11 – Till date Project: IBT System
Position: QA Analyst
IBT System is an online insurance information system that provides Medical Insurance services and Information to the customers. This application allows the customers to register on their web site to view the Personal Information, claims, benefits, Certifications, and provide access to pay insurance bills and view their insurance policies online. The customers can also request policy documents, such as insurance ID cards, review the status of an insurance bill. 
Responsibilities:

• Reviewed and Analyzed the Business and Functional Requirement Documents.
• Actively participated in various meetings including Business Analysts, Development, and QA. Meetings.
• Created manual Test Cases in HP QC/HP ALM for various User Stories based on Release and Sprint Plan.
• Involved in daily Scrum meetings. Also involved in Iteration/Sprint planning meeting to plan the stories that needs to be developed and tested in the upcoming sprint based on the priority and estimated effort.
• Reviewed Test cases developed by other team members as part of peer review.
• Prepared XML test data files to validate different scenarios, using Boundary Value Analysis and Equivalence partitioning techniques.
• Executed test cases and test scripts for manual and automation testing. Defects are raised in the HP Quality Center/HP ALM for logging, tracking and reporting bugs in the application.
• Acted as the liaison between developers and business analysts to prioritize bug resolution.
• Also tested the application for browser compatibility on various browsers like IE7, IE8, and Firefox.
• Enhanced and maintained QTP scripts, Configured Shared Object Repositories and developed Reusable Function Libraries using VBScript.
• Wrote complex SQL queries to Oracle database for backend/frontend comparative analysis i.e., to check the correctness of the data stored in the database.

Environment: Java, J2EE, SQL, Oracle, Microsoft Office, VB script, HP Quality Center, QTP, Windows, XML, SOAP UI, HTML, VB script, Sharepoint, TOAD

Client: Confidential, FL Oct’ 09 – Jan’ 11 Project: Home Loan Management System
Position: QA Analyst
Confidential is a premier provider of various financial and mortgage services to its customers. Worked on its Home Loan Management System. This application is an online workflow system to book and monitor the loan portfolios. The business of this division is to process loan application from potential clients/customers, evaluate their eligibility, approve them, and maintain the loans till they are closed. This includes client, debtor, invoice, pricing, and account information. Invoices are funded and payments are processed with accounts being managed accordingly. Reports are generated for internal and external use. 
Responsibilities:

• Involved in reviewing Business and Functional Specification documents.
• Created test plans, test cases using HP QC.
• Automated the Regression test suite using QTP.
• Responsible for running the smoke test after every code release in test environments.
• Created, Reviewed and Executed test cases and test scripts for System, Integration testing.
• Involved in creating the Object Repositories, QTP Test scripts and execute them.
• Prepared automation scripts to load set up data for partners, programs and assets.
• Responsible for coordinating with developers in resolution of issues encountered during smoke test.
• Created several common VBScript functions.
• Actively participated in Bug triage meetings.
• Worked with developers for defect analysis and helped them in replicating the error in development system.
• Validated the back-end data using SQL queries for data integrity.

Environment: J2EE, SQL, HP Quality Center, QTP, Windows, XML, SOAP UI, HTML, Microsoft Office, PVCS Dimensions, Share point, Remedy, VB script editor, TOAD.

Client: Confidential, MN Apr’ 08 – Sep’ 09 Project: Common Portal
Position: QA Tester
Confidential is a non-profit, taxable corporation that provides health insurance products for the individual, family, group, senior and government markets as well as a health management company, a charitable grant-making foundation and research institute. Common Portal is a web application; it provides members & providers information, eligibility, benefits, claims, health programs, doctor Information, prescription Information etc on line. 
Responsibilities

• Reviewed BRD/FRS documents.
• Involved in designing Test scenarios and Test Cases based on Functional Requirement Specification document.
• Performed Integration testing, Regression testing, Interface testing and User Acceptance testing.
• Involved in transitioning and sharing the knowledge with new team members joined the team, also explaining them the test methodology, procedures, current status and company standards to write Test Cases.
• Defects were Tracked, Reviewed and Analyzed using Quality Center.
• Identify new functionality and regression scripts to ensure testing coverage while testing for enhancements or changes requested through CR documents or fixes.
• Created and executed SQL queries to ensure data accuracy and also verified the tables using SQL.

Environment: J2EE, Oracle 9i, SQL, Toad, Documentum, HP Quality Center, QTP.

Client: Confidential, WA May’ 07 - Mar’ 08
Project: New UUI
Position: QA Analyst
UUI is the "Next Generation" interface into T-Mobile Customer Information. New Universal User Interface (UUI) will be replacing the functionality provided by Retail legacy Systems including Lookup, Qualification, Streamline, Activating, Rate Plan Changes, Add Remove Features and Account Cancelations.
Responsibilities:

• Developed test plans and test cases for testing the various retail applications, in HP
  Quality Center.
• Performed E2E and Systems Integration Testing of the various retail applications.
• Performed Live testing of the various features of the Mobile devices.
• Generated usage and billing verifications of the various Price Plans.
• Used HP Quality Center for creating and executing test cases, for defect tracking and for generating reports.
• Wrote simple SQL queries for Data Base validation in Oracle DB and MySQL DB.

Environment: HP Quality Center, Java, Java Script, C++, Oracle, MySQL, TOAD, SQL, Windows XP, UNIX, XML, Soap UI.

Client: Confidential Mar’ 06 – Apr’ 07
Project: Online Bill Pay.
Position: QA Tester
Confidential Online bill payment application is one of the major functionality of online banking. With on-line bill payment customers can make payments to payees. This application also lets customer add, modify and delete payees list. Customers can view payment history for their reference. 
Responsibilities:

• Understanding the Requirements by going through the Functional Requirement specification document.
• Understanding the Change Request documents.
• Designing Test Scenarios and developing Test Cases based on FRS document or Change Request document.
• Execution of the test cases as per client Requirements and reporting the bugs.
• Conducted Functional Testing with valid/invalid inputs under different scenarios.
• Communicating with Business Analyst on any requirement clarifications when there is any ambiguity in the requirements.
• Involved in Regression testing.

Environment: ASP, J2EE, Oracle, SQL, UNIX, Windows, Toad, Test Director.

Client: Confidential Apr’ 05 – Mar’ 06
Project: Online Telephone Billing System
Role: QA Tester 
Online Telephone Billing System was developed for department of telecommunications. The objective of this software is to create the telephone bill online as well as batch. This Software provides information regarding the subscriber, update and modify advice notices, information regarding the exchange, distance between exchange and the connection center, subscriber type, Print monthly / request bills of a particular phone number for the given period, report of subscribers having no bills, un addressed bill and remainder notice. 
Responsibilities:

• Involved in writing test plans, Test Cases and Test Scripts.
• Worked with batch jobs and validated the reports.
• Participated in System, Regression and Acceptance Testing.
• Wrote SQL queries to ensure database integrity.
• Executing test cases and identifying mismatches and reporting defects into Test Director and tracking them till they are fixed.
• Worked with all levels of management and resolved the issues found.

Environment: Java, Servlets, JSP, Java Script, HTML, Oracle, Windows, Test Director.