SUMMARY

• 12 years of total experience in Information Technology
• 8 years of strong experience in Accenture services as Quality Assurance lead.
• Experienced in testing on various systems SAP End to End (Creation of Quote to Billing), ERP Systems, Oracle CRM, Java, ASP .Net, Data Migrations, Implementations, HRIS, Web Services, Client Server Applications, XML and Database.
• 2 Years of experience on Development using Visual Basic language, VB Script.
• Experienced on Various Domains, SAP Supply Chain, SD, Health Care, Retail, Education, Web based, Telecom and Education Domains.
• Experienced on Software Testing Life Cycle (STLC) process with QA Methodologies Agile/Scrum/Water Fall/ V - Model.
• Experienced in leading the Performance Testing team.
• Experienced in discussing with the Onshore/ Offshore Stakeholders on the Project Status and End to End Testing/Impacts.
• As a QA Lead experienced in preparing Test Plan, Test Estimations, Test case Coverage, conducting standard meetings and reporting project status, Co-Ordinate with different teams and handling signoff activities.
• Experience in leading Onsite-Offshore functional, UAT and regression testing cycles and also lead Defect Management cycles.
• Experience in analyzing business specification documents, developing test plans, defining test cases, developing and automating test scripts.
• SAP Professional with emphasis on testing of SAP ERP with good experience on manual and automation testing with focus on ECC6.0 modules like SD, MM, FI/CO, P2P, OTC, Inventory, Warehouse and Logistics.
• Experience on Testing Oracle CRM Applications and doing the End to End Testing from SAP to the Legacy Systems.
• Extensive experience in Unit Testing, Smoke Testing, Functionality Testing, Integration Testing, GUI Testing, SAP End to End Testing, System Testing, Regression Testing, Sanity Testing, Database Testing, User acceptance testing (UAT), Compatibility Testing, Product Assurance Testing for Web based, Client/Server applications, Section 108 Compliance Testing, Day Light Saving, XML, SOAP and SOA.
• Identified & developed integrated SAP End-to End Test Scenarios that flow across different modules and automate test scenario/cases for Functional, Integration using QTP/Work Soft/AIES.
• Experienced in creating and executed SQL Scripts using DB Client/ TOAD and performed Data Integrity testing.
• Experienced in Microsoft Test Manager, Creating/Reviewing/Assigns Test Cases in TFS (Visual Studio Team System for Testers) for Testers in manual and automated testing.
• Extensively used HP Quality Center (QC)/ALM, UFT, Jira, Team Foundation Server for maintaining/executing/assigning tasks/reviewing tasks.
• Experienced on testing the web services, Request, Response using UFT tool.
• Expert in analyzing requirement specifications and base lining the requirements by discussing with Business Analysts, SME’s and Project Managers.
• Experienced in doing Functional Point Analysis to switch the support model from fixed to T&M Model.
• Proficient in analyzing requirements, identifying deviations, initiating change requests, managing scope, transferring knowledge along with guidance for implementation teams.
• Worked closely with Project Management Team (PMO) on the Project Budget Cost variance.
• Experienced on the creating/assigning CI initiatives to the team members.
• Experienced in handling the Performance Management activity of the Team Members.
• Analyzing Batch runs, Defect Logging & Maintaining automation frame works of QTP, Selenium tools.
• Experience in suggesting user defined automation frameworks depending on the budget constraints and client demands.

TECHNICAL SKILLS

SAP: SAPECC6.0, R/3 4.7 SD,OM (Order Management), P2P, Logistics, BI, Inventory Management, Warehouse Management, Material Management, Quote Creation.

Database: Oracle 10g, 11g, SQL, MS Access

Tracking Tools: Quality Center 10.0, QC 11.0,TestDirector, TFS (Team Foundation Server), Microsoft Test Manager, Test Director, Bugzilla, Jira and Remedy.

Test Automation Tools: Quick Test Professional, VB Scrit., UFT, Selenium WebDriver, Cucumber, Work soft AIES, Litmus.

Project Management Tools: MS Project, Visio & Office, Team Foundation Server.

Others: Jenkins, Maven, Puppet, AWS and Cucumber. Solution Manager.

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

QA Lead

Responsibilities:

• Effectively plan, develop, and implement department-wide strategic plan, asset management system, and performance and accountability assessment system.
• Analyze situations quickly and objectively and determine a proper course of action; use appropriate independent judgment to make decisions of a technical, management and/or administrative nature in support of
• Department/County goals and objectives having a program or county-wide impact.
• Maintained Defect Metrics and Project Metrics.
• Conducted Smoke, System and Integration Testing.
• Organized training sessions with QA team on KPI Methodology.
• Interacted with Business Area to fix the issues in Decision Models.
• Actively performed Manual, Automated and Backend Testing.
• Used Quality Test Professional as the Automation Testing Tool to run scripts.
• Generated Test Case reports and execution status reports using HP QC.
• Involved in regression testing and used in execution of test cases along with the team.
• Followed Software Development Life Cycle (SDLC) Methodologies.
• Coordinated with developers to inform Defects/bugs using HQ Quality Center.
• Maintained and updated Issue logs and was responsible for daily status updates.
• Creating Test Data for Application Performance testing.
• Modified the automated scripts from time to time to accommodate the changes/upgrades in the application interface.
• Identified & presented effort estimations related to testing efforts to Project Management Team.

Confidential, San Jose, CA

QA Lead

Responsibilities:

• As a QA Lead was responsible for all Project deliverables to be delivered within the timelines of the releases.
• Creating Test Plan, Test Strategy, Test Estimations, Development for monthly releases.
• Used to maintain the Project Plan/Timelines in Microsoft Project Planner and used to update it frequently.
• On daily call used to discuss with the Offshore Team, Onshore, SME’s, Project Managers, Business Analysts on the Project Progress, Issues and challenges.
• During each release used to prepare the Production Release Plan and intimate to all the Users on the Schedules, Downtimes.
• Reviewing the Business Requirements, Test Scenarios, Test Scripts and prepare the RTM document.
• Used to discuss with the Business Analysts on the business requirements are in place for developing the code and preparing the scenarios for Development Team and QA Team
• Reviewing the Development Code results/issues which is run through SonarQube and make sure those are fixed.
• Performed Continuous Improvement Process, Requirement Analysis and Build/Release Management.
• Used to review the Requirements and make sure the QA team and Dev Team are in sync in understanding the requirements.
• Validation the OM (Order Management) of Confidential Products and complete OM Process.
• Validating the OVH(Order Validation Rules) rules are in place for all the Order types according to the Business rules defined.
• Validating the export of Sales Orders/ Ship Sets to an excel sheet.
• Validating all the Business Rules to confirm/hold/release the Sales Orders.
• Interact with Development Manager, Developers, QA Team Business Analysts, Project Manager and the rest of the project team regarding software testing and Defect triage.
• Used to follow the Change Management Process if any defects are deviated from the Requirements.
• Developing Project Metrics reports and discuss with the Project Stake Holders
• Used to monitor the Remedy tool for the Production Incidents consistently and act accordingly depending on the Priority.

Confidential, Oregon, Portland

QA Lead

Responsibilities:

• As Onshore Coordinator used to discuss with the Offshore and Onshore teams on Project Status updates, Issues, Challenges and Release Timelines.
• Have done the analysis on the Out Patient Details in a Health Care hospital.
• Analyzed System specifications and helped team members to achieve test goals.
• Analyzed the history of the Patient details.
• Preparing/Reviewing/ executing automation scripts usingSelenium Web driver and Test NG.
• Prepared the Knowledge Transition Plan for the Team members and make sure the team is confident in preparing the Test Scenarios, Test Scripts by implementing the reverse KT (Knowledge Transfer) and preparing the Understanding document.
• Developed a detailed Test Plan, Test Strategy, Test Estimations, Resource Capacity Planning.
• Analyzed and Reviewed the Requirements, Test Scenarios, Test Scripts and update the status of the same in QC.
• Experience in Software analysis, design, development, Testing and Maintenance with strong understanding of SDLC & STLC.
• Quality-focused professional with extensive experience inmanualsoftware testing and knowledge in automated testing.
• Experience in reviewing and contributing to test plans.
• Proven expertise in using static techniques for review of specification documents.
• Collaborated with software developers to create detailed test strategies, test scenarios and test cases.
• Excelled in filing detailed bug reports, identified workarounds and verified fixes by confirmation testing.

Confidential, Massachusetts, Boston

QA Lead

Responsibilities:

• As an Associate manager lead the Testing Center of Excellence team.
• The Excellency team involved 8 projects with a team 27 members and my activities involved quarterly, monthly releases.
• Analyze the requirements, preparing the strategy for the testing that involves testing plan, deliverables and capacity model and plan for break-fix releases, document the lessons learned during release process and change management processes.
• Preparing the power point presentation on SAP to Legacy Systems on End to End testing flow to the Offshore Client and Stake Holders.
• Used to Create/Review/Assign the Test Cases to Testers using Team Foundation Server for Legacy Applications Project assigned to me.
• Using Microsoft Test Manager, TFS (Team Foundation Server) for Test Management activity and also used to do the bugs triage with the stake holders of the Legacy Project.
• Preparing the Test Plans, Test Estimations, Resource Capacity Planning, Release Plans for all the 8 Projects and discuss with each of the Project Stake holder on Monthly/Quarterly Releases.
• Defect Analysis and Tracking - Identify, analyze, and document defects, questionable functions, errors, and inconsistencies in software.
• Test automation assessment, analysis and roadmap development, ROI analysis
• Reviewing requirements specifications to assure quality of the products and assess regression scenarios to be automated
• Accurate and precise estimation for the assigned tasks (both effort & schedule) along with dependencies.
• Creation of testing project reports to report on the status and metrics
• Provided technical guidance to team members.
• Using QTP 10.0 & Work soft automated the regression test processes in SAP Order to cash, Procure to pay.
• Used to do the End to End Testing i.e from Quote Creation to Billing and present to the client on the enhancements which may impact on Upstream/Downstream Applications.
• Used to identify the Sales Orders of different Products and do the OM by completing Shipping Process.
• Validating the Test Data migration of the database Oracle 10g to upgrade Oracle 11g.
• Done the Database testing, post migrating of Test Data by validating through SQL queries.
• Lead test automation efforts, including performing hands on automated testing cases development.
• Using QTP tool, have written code using VB Scripting for Regression Scripts and Test Data preparation.
• Using the UFT tool, done the Web services, API Testing, Request and Response Testing for Standalone Project.
• Leading the Testing center of excellence which involved a team of 27 Members.
• Preparing the Estimations and Test Plans for Each Quarterly Release and for New Upcoming Projects.
• Interact with Development Manager and/or Developers, Business Analysts, Project Manager and the rest of the project team regarding software testing and bug triage
• Did Functional Point Analysis to switch the support model from fixed to T&M Model.
• Applied Six Sigma in Test execution and improve the Productivity and knowledge acquisition.
• Managed the status updates, escalating critical issues, following up with on time closure of project deliverables, review of SLA,KPI and OLA Metrics, down time tracking and publishing the metrics to stake holders.

Confidential, Massachusetts, Boston

QA Lead

Responsibilities:

• Analyzing business requirements, functional test cases and suggesting suitable automation test cases to the client.
• Reviewing/Creating the Test Scenarios, Test Scripts in Excel sheet and uploading to QC post Approval.
• Designing, analyzing automating the Batch runs test cases, Defect Logging & Maintenance of automation frame works.
• Prepare the project metrics and Present to the client and Project Management Leadership.
• As an SME on End to End Testing used to identify the risks during and discuss with the different stake holders.
• Used to maintain the Project Budget Cost and monitoring each Phase/Release.
• Used to do the Regression Testing for all BRS Orders by completing the whole OM (Order Management) Process.
• Maintain the Project Metrics of SLA’s, OLA and KPI on each phase/release and present to the Client and Accenture Management team.
• Modified the UFT automated scripts from time to time to accommodate the changes/upgrades in the application interface.
• Developing appropriate test automation strategy, applying the latest techniques in test automation for Creating/Running Regression Scripts for tools QTP/UFT.
• Using risk-driven techniques to develop, maintain, and execute automated test suites and execute those
• Responsible for setting up data, tools, databases to support integrated test environments.
• Prepared the QTP Automation Scripts for Regression Scenario’s and used to execute during the Regression cycle and log the defects in QC ALM.
• Created and Tested test scripts for the functionality of finance (FI/CO) Incoming and Outgoing Payments. Automatic vendor/customer payments, payments proposal creation and validate the result.
• Used to follow the Change management Process for any missing requirements.
• Creating/Reviewing the UFT Scripts for End to End Testing and Interfaces Testing.
• Implementing the Process on Release Management Process by discussing with the Release management Team.
• Used to discuss/escalates with the Onshore and Offshore stake holders on any Change impacts on End to End.

Confidential, Murray Hill, New Jersey

QA Lead

Responsibilities:

• As Test lead was involved in understanding the business Process requirements.
• Using Solution Manager used to print the Business Blue Print, Test Preparation, Test Planning, Test Execution and Reporting.
• Used Solution Manager to optimized the Test Scope, Test Effort and business Priority.
• Understanding the SAP Modules (FICO, SCM, CRM, BI) business flows along with the requirements and provide the impacts on End to End Testing.
• Using the Solution Manager Validating the Business Process Monitoring (Monitoring of Interfaces between Business Process).
• Monitoring the Watch Alerts of any communication issues between the systems.
• Looking at the Impacts on the Legacy systems and Business Impacts.
• Preparing the Test Approach Plans and looking on the Impacts from end to end perspective.
• Validating the Test Scenarios on Order to Cash, P2P, Warehouse and Inventory Management.
• Validating the Test Scenarios of RMA Process for any Defect orders shipment.
• Preparing the High Level Test Estimations by understanding the high level requirements.

Confidential, Park Ave, New York

Offshore Test Lead

Responsibilities:

• Used to define the automation scope for all the SAP (SD, FICO, MM, logistics, Procurement, Commission and BI) using AIES Tool.
• Prepared the POC (proof of concept) on Automation tool and provided to the Client and Management.
• Validating the Process on Quote Management, Order Processing, Shipment Process which includes picking, packing, shipping and Billing.
• Used to create/train/run the automation scripts and explain the same to Functional Module resources using AIES automation tool.
• Checked whether the requirements are met by inserting GUI Checkpoints.
• Perform Backend testing by extensively using SQL queries to verify the integrity of the database
• Validating the Test Case/Scenarios/Business Scenarios using RMA Process for the defective return parts from the customer.
• Validating the Partial Orders Shipment Process and completing the process of Order Processing.
• Used to monitor the Production ticket for any issues raised in production environment and assigning to the respective team.
• Used HP QC 10.0 for Test Managing Activities.
• Used to Monitor the SLA’s and discuss with the stake holders.

Confidential, Syracuse, New York

Test Engineer

Responsibilities:

• Understanding and Writing the Modified Requirements for BHN and Compare with Old Requirements of TWC.
• Preparing the Test Plans, Test Estimations of requirements and present to the client.
• Managing the Team to Understand the Requirements of TWC and Implement the same in BHN.
• Writing/Updating/Reviewing the Functional Test Scenarios, Test Scripts for the Old and New Requirements using HPQC.
• During Critical Timelines, used to Identify the Priority Test Scripts and do the Risk Based Testing (RBT).
• Assigning the tasks to the Testing Team and having a track on their deliverables.
• Handling the Daily Status and Defects Call.
• Used HPQC for Test Management Activities
• Reporting any escalations to Onsite team regarding the Environments down.

Confidential, Syracuse, New York

Test Engineer

Responsibilities:

• Distributing the Work to my Team members.
• Consolidating the Test reports at the end of the day and sending to the onshore team.
• Handling the Onsite calls for status call and any escalations.
• Writing/Reviewing the Requirements, Scenario's and Test scripts.
• Preparing the Test Cases in Quality Center tool and mapping the requirements.
• Executing the Test Cases in Quality Center and logging the defects in Quality Center.
• Validating the .Net logs and Oracle BPEL logs for each request, so that unnecessary additional requests are not generated.
• Performed SOA testing by verifying Request and Response of different Web Services (GetAccountServices Details, GetBilling Info,ProcessService Order, QueryDpServices) for Digital Phone Features and Voicemail Features.

Confidential

Software Test Engineer

Responsibilities:

• Day-to-Day client management - provide status, discuss queries and issues, seek resolution
• Weekly project Coordination.
• Responsible for effective team communication and reporting
• Involved in Preparation of Test Plan and Estimation
• Participate in defect meetings with client, business and also follow up on fixing of defects and work towards its closure.
• Ensure that standards are being followed; standards set by client are communicated.
• Track post delivery defects and communicate to the project team.
• Escalate issues within client and Aspire organization if issues are unresolved to obtain timely sign-offs from the client.
• Written and Execute Integration Test Cases for Integration Testing
• Preparation of Checklist for a Build.
• Performed Browser compatibility Testing on MAC OS using Safari Browser.
• Reporting of Bugs and maintenance of Bug Base in Client Intranet site.