SUMMARY

• 7+ Yrs of IT experience with 6+ years of experience in analysis, verification and validation of software systems and applications
• Around 5 years of experience in Performance Testing for protocols like Web (HTML/HTTP), Citrix, Web Services, Oracle applications, SAP Web, SAP GUI, Java, Winsockets, .net and Ajax TruClient.
• Experience in writing Test Plans, Test Scripts and Test Cases as well as executing them.
• Familiar with manual and automated testing using Win Runner (TSL), Quick Test Pro.
• Proficient in performance testing using HP Load Runner.
• Extensive experience in analyzing performance bottlenecks such as very high CPU usage, memory leaks.
• Investigate and troubleshoot performance problems in a lab environment. This also includes analysis of performance problems in a production environment.
• Interface with developers, project managers, and management in the development, execution and reporting of test automation results
• Strong analytical and problem solving skills and the ability to interpret and communicate facts and data.
• Experience in using Automation Tools such asQuick Test Professional, SOAPUI, Selenium, Test Director, Jmeter andLoad Runnerand designing and implementingAutomation framework.
• Good Knowledge of ITIL and ITSM best practices
• Excellent communication, organizational, time management and support skills.
• Involved in requirement analysis, Business analysis, Use - Case analysis.
• Proficient in database programming using Oracle, SQL Server and Microsoft Access. Optimized the performance of applications using PL/SQL, stored procedures, functions and packages
• Writing high-level Test Plans and Test cases based on the baseline requirements.
• Working in a team environment; meeting and exceeding customer expectations.
• Strong skills in Backend testing SQL Queries on Sybase and Oracle RDBMS
• Hands on experience in design, development, testing, implementation and documentation of Client Server and Web applications.
• Experience in talking with clients, users and gathering requirements, test data.
• Excellent communication and interpersonal skills

TECHNICAL SKILLS

Testing Tools: HP LoadRunner, QTP, QC, WinRunner, HP Performance Center, Test Director, WinRunner, Apache Jmeter, Selenium, Neoload.

LoadRunner Protocols Tested: Web HTML.HTTP, Web (Click and Script), Oracle Web Applications, Citrix ICA, Ajax Truclient, Webservices, Java, dot net.

Languages: C, C++, Java, VB Script, SQL, TSL, Java Script, PHP, XML, XSLT, HTML, DHTML

Databases: MS SQL Server, Oracle, LDAP, Access, Sybase, DB2

Environment: Web and App Servers- Web Logic, Web Sphere, Apache, IIS, SQL Servers

Monitors: Sitescope, perfmon, Nmon, Wily Introscope

Operating Systems: Linux, UNIX, AIX, Windows NT/98, Windows 2000/XP

Languages: C, C++, C#, PL/SQL, Java, XML, HTML and Assembly language

Others: Forms 4.5, Reports2.5, Servlets, ASP, ASP.net, JSP, JDBC, JavaScript, HTML, Crystal Reports 9/10.

Databases: Oracle 10g/11g, MS SQL Server 2005/2008, MS Access.

Web Servers: IIS, Apache

PROFESSIONAL EXPERIENCE

Confidential, Baltimore, MD

Responsibilities:

• Performed load and performance testing on the web-application server using LoadRunner.
• Developed Vuser scripts for Web (HTTP/HTML), Win Sockets, Ajax Truclient, Web Services protocols based on the user workflows.
• Created various scenarios in Performance Center for performing baseline, benchmark, Load, Stress tests and endurance tests.
• Changed the runtime settings such as pacing, think time, Log settings, browser emulation and timeout settings in HP LoadRunner Vugen and controller to simulate the real scenario.
• Parameterized and Correlated the LoadRunner scripts for dynamic variable and User Inputs.
• Worked with LoadRunner for the creation of Citrix Scripts.
• Analyzed the results in Analysis session of LoadRunner to find the bottlenecks.
• Extensively used Controller to perform and execute Baseline, Ramp-Up, Endurance, and Stress test cycles.
• Documented business process properties and developed test data for use in data validation.
• Created Load Scenarios Scheduled the 100 Virtual Users and Parameterized Vuser Scripts to generate realistic load on the Server
• Used Load Generators to generate load on multiple machines.
• Automated performance test scripts and verified the response time under different load conditions using LoadRunner
• Created worst case load scenarios to test the system stability and processes
• Used Site scope for monitoring the statistics like CPU, I/O and Memory Consumed by the System resources.
• Wrote custom functions in the Scripts using C and C++ for error handling purpose.
• Monitored resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Generated performance graphs, session reports and other related documentation required for validation and analysis
• Compared and analyzed actual to expected results and reported all bugs to the development team

Environment: Load Runner 11, ALM 11, Quality Center, C, C++, MS Excel, Sitescope, Web (HTTP/HTML), Win Sockets, Ajax, Web Services, Ajax Truclient

Confidential, Coudersport, PA

Responsibilities:

• Coordinated with the application team and database team to prepare the test data and other prerequisites.
• Prepared Performance strategy document based on the SLAs provided by the Business team.
• Used Neoload to script the Web applications.
• Used Loadrunner to Script the Oracle RMS, Oracle RDM and other sub systems.
• Identified and defined scope for Integration and System Testing.
• Implemented Parameterization and Correlation in VUGen Scripts
• Create Image and Text Verification checks in Vuser Scripts using LoadRunner Vuser generator.
• Configuring Run-time settings for VuGen, Controller and Performance Center
• Created Load Scenarios in LR Controller and Scheduled the Virtual Users and Parameterized Vuser Scripts to generate realistic load on the Server
• Extensively used Controller to perform and execute Baseline, Ramp-Up, Endurance, and Stress test cycles.
• Created Baseline transactions and resource utilization for comparative analysis against future releases
• Used LR Analysis tool to view Load test results and drill down to identify possible bottlenecks.
• Automated performance test scripts and verified the response time under different load conditions using LoadRunner
• Worked on Web/HTML, Oracle NCA, Oracle 2-tier, RTE and webservices protocol.
• Used Oracle Sql profiler to trace the queries while execution of the scenarios.
• Generated Server Monitor statistics like CPU usage, I/O, Memory, Processes, Thread Counts, Bytes/Sec etc.
• Wrote custom functions and programs to support the load testing efforts, monitor resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Generated performance graphs, session reports and other related documentation required for validation and analysis
• Compared and analyzed actual to expected results and reported all bugs to the development team.

Environment: Oracle RMS, Oracle RDM, Load Runner 11, Neoload 4.0, Performance Center 11, Quality Center, C, C++, MS Excel, Sitescope, Web (HTTP/HTML), Oracle NCA, Oracle 2 tier, RTE, Oracle 10g & 6i.

Confidential

Responsibilities:

• Configured Mid-Tier on Solaris & Upgraded to 7.1 from 6.0
• Customized OOB HD module and designed custom built CM module based on user requirements.
• Maintenance of company’s custom built & customized applications and involved in the production support.
• Integration with HP Open View for tracking availability and performance.
• Designed Flashboards to provide real time data.
• Created web views for forms and configured the mid-tier using the configuration tool.
• Worked on the performance of the application by removing the repetitive workflow and adding indexes on field which are used commonly.
• Implemented and automated regression test scripts based on business requirements using QTP. Enhanced the scripts by adding Check points and conditional statements
• Implement SLA Module to track Internal OLA and Organizational SLA
• Created Development & Test environment to test and develop customization and synced this with Production environment.
• Extensive system testing on both the development and production servers and used Migrator to keep both servers in sync.
• Designed Tolequent reports for Global Support Center by using SQL Loader
• Trained users about the usability and the various processes in the system

Environment: Win Runner 6.0, Test Director, Load Runner, Java, HTML, Windows NT/ 2003,QTP

Confidential

Quality Analyst

Responsibilities:

• Involved in developing test plans by analyzing functional and design specifications.
• Conducted Stress test and Volume test against the application.
• Conducted Performance testing, Multi-User testing and Regression testing.
• Involved in performing White Box and Black Box Testing.
• Thoroughly tested the application both manually as well as using automated testing tools like WinRunner, Test Director and written test cases and test plans.
• Analyzed system requirements developed test plans, test cases for functional, GUI, security and performance testing.
• Implemented and automated regression test scripts based on business requirements using QTP. Enhanced the scripts by adding Check points and conditional statements
• Performed automated tests using WinRunner as per the test plan.
• Documented the tests based on corresponding business/ user requirements, documents and technical specification and other operating conditions.
• Performed white Box, Black Box testing, negative testing, regression testing, stress and load test.
• Checked the GUI objects and bit maps, used function and methods in TSL Scripts to enhance the quality of the testing.
• Used test director for executing the test and tracking the defects.
• Tested the applications compatibility in all versions of Netscape and IE browser.
• Used customized Bug reporting tool to create Bug report.
• Knowledge on Selenium IDE.

Environment: Win Runner 6.0, Test Director, Load Runner, Java, HTML, Windows NT/ 2003, QTPComputer quality Centre