Professional Summary:

• 7 years of IT Industry experience as QA Analyst
• More than 3 years of experience in Leading the Offshore & Onsite QA Team
• More than 3 years of experience working on Health Care Projects
• More than 2 years of experience in querying the Database Using MS SQL Server 2005 for Data Validation Testing
• Rich experience in Manual and Automation testing on .NET, Web Based and Desktop applications
• Extensive work experience in all the Phases of Software Test Life Cycle( STLC) and Software Development Life Cycle (SDLC)
• Good experience in Waterfall Model, Agile Modeling and Agile Scrum SDLC Methodologies
• Implemented QAMethodologies, Practices and Processes in all kinds of environments including client server, 3-Tier and Web based.
• Rich experience in Sanity Testing/Build Verification Testing, Build Acceptance Testing, Functional, Regression, Re-Testing, Integration Testing,System Testing,Adhoc RegressionTesting, and Exploratory Testing on different environments.
• Extensive experience in Designing and Developing the Test plan , Test Scenario(HLBTS & Complex), Test case documents
• Experience in testing health care products developed based on the process guidelines and frameworks of HIMSA and HIPAA
• Good Experience in Designing, Developing,Enhancing and Maintaining the Test Scripts using QTP
• Good Experience in Developing,Enhancing and Maintaining the Test Scripts using Selenium
• Extensive experience in implementing Traceability Matrix using various modules available in HP Quality Center
• Experience in Project Management Using MicrosoftTFS Web Access Tool
• Rich work experience in writing Sqlqueries using DML, DDL, DCL for validating the data in the database
• Good knowledge in performing Load, Stress, Performance and Volume testing using Load Runner
• Extensive work experience in the Health Care, Financial (Banking and Insurance), Retailer domain
• Extensive work experience in Analyzing and Breaking the requirements in to HLBTS and Test Cases for the PBI items available in the TFS.
• Good Knowledge in VB Scripting
• Good Knowledge in Core Java

Bachelor of Technology in Computer Science and Engineering

Technical Skills

Software Testing Manual Testing, Automation Testing
Testing Tools QTP, Load Runner, HP Quality Center, Selenium
Testing methodologies Black box testing
Databases SQL Server 2005, 2008
MS Office Excel, Word, PowerPoint, Outlook
Domain Knowledge Health Care, Retailer, Banking
Operating Systems Windows XP,Vista,7
Testing Concepts STLC, Testing Levels, Testing Types, Test Planning, Test Scenario
Development
Tools & Utilities MS TFS Web Based Tool
Scripting VB Script, Core Java

Project Name:HCC EA (Health Stream Competency Center)
Client:Confidential, Nashville, TN
Role: Sr QA Analyst
Duration: Sept 2011 - Feb 2012
Environment: .Net Workflows, ASP.Net, SQL Server 2008, QTP, Quality Center
Test Environments:Buddy Test, Mud Pit, DR-Site, Live Site(Production)

HCC is a Web Based application developed by Health Stream used to assess the competency and performance of the employees working in various departments in Hospitals. Using HCC hospitals can create the various components such as Categories, Resources, Rating Scales, Statements and Goals required for building the Assessment Templates, Assign the Assessment Templates to the employees, Rate the Assessments, Approve the assessments and sign off the Assessments.

Contribution:

• Lead a team of 3 Offshore QA testers
• Involved in designing & developing the Tasks for the Sprints
• Involved in giving the time estimates to each QA Tasks in every PBI Item
• Assigned various QA Tasks to the offshore QA Team and reviewed the work done by the offshore team on a daily basis.
• Involved in breaking down the Requirements for various PBI Items to HLBTS & Test Cases required to perform various types of testing
• Ensured that the HLBTS and Test Cases developed met the Acceptance Criteria specified for the Business Requirements.
• Worked closely with development teams in investigating the root cause of the defect for the various defects logged by both onsite and offshore team
• Involved in providing the Steps for Reproducibility, Screen Shots and updating the R & D Comments for the defect once the Investigation and Root cause analysis is done.
• Involved in performing various types of testing, such as Sanity Testing, BAT/BVT, Functional, Regression, Retesting, END-END Scenarios Testing , Look and Feel/Cosmetic Testing, GUI Testing on the builds deployed to various environments .
• Coordinated with Developers for Defect Triage and Defect Analysis and provided the details required by the development team
• Tracked, Reviewed, Analyzed and Compared the defects using the Defects tab in Hp Quality Center
• Involved in Root Cause analysis if a defect is identified in two different scenarios.
• Developed and executed the Adhoc Regression Scenarios and Exploratory Testing Scenarios for several Requirements
• Provided the Test Results for different cycles using the Release Module available in QC

Project Name:HLC (Health Stream Learning Center)
Client:Confidential, Nashville, TN
Role: Sr QA Analyst
Duration: May 2010 - July 2011
Environment: .Net Workflows, ASP.Net, SQL Server 2008, QTP, Quality Center
Test Environments:Buddy Test, Sandbox, DR-Site, Live Site(Production)

HLC is a Web Based application developed by Health Stream. HLC is used by the Administrators of different Departments present in the Organization (Hospitals) or Affiliations present under that Organization to Add The Students, Add the Courses (Class Room Activity Courses/ With the Tests/Combination Of Tests & Class Room Activities), Add the Curriculums & Equivalents. Administrator can also Assign (Group/Individual) the courses to the Students present in the Organization or to the students present in that Organization.

Contribution:

• Lead a team of 3 Offshore QA Testers
• Involved in designing & developing the Test Plans for the Sprints
• Involved in testing different features of HLC such as Easy Scan, N2 Curriculums & Equivalents, Report Generations, Report Validations
• Involved in designing & developing the excel document templates for implementing Coverage Matrix Using QC
• Involved in designing and developing the End To End Test Scenarios
• Involved in designing & developing Test Scenarios(General & Complex Scenarios required for Regression Testing & New Code Changes Testing) documents for various Complex features in HLC
• Involved in developing the Test cases for the Test Scenario Documents
• Involved in ensuring the test plans and test cases developed met the business requirements of the client.
• Involved in developing the Automation Scripts for the Test Data used in the Test Cases
• Worked closely with development teams in investigating and correcting software bugs and deficiencies based on the testing results.
• Maintained automated test scripts using QTP for Functional, Retesting and regression testing.
• Enhanced the test scripts by inserting various checkpoints, synchronization points and parameterized data using QTP
• Involved in performing various types of testing, such as Installation, BAT, Functional, Regression, User Acceptance, END-END and GUI on different modules in the released build.
• Coordinated with Developers for Defect Tracking and Defect analysis
• Tracked, Reviewed, Analyzed and Compared the defects using the Defects tab in Hp Quality Center
• Worked on Test Coverage Matrix (Mapping the defects to Test Cases and Test Cases to the Requirements for the Test Cases Tested in different releases during the Sprint Cycle) using different modules available in QC.

Project Name:Aventa
Client:Confidential, Chicago, IL
Role: Sr QA Tester
Duration: Apr 2007 - Nov 2009
Environment: C#.Net, SQL Server 2000, Selenium, Quality Center

Confidential, is a global leader in hearing health care domain and one of the largest manufacturers of wide variety of hearing instruments that are sold over 40 countries worldwide.
Aventa is a proprietary fitting software used to custom program hearing instruments to fit patients specific hearing loss. Aventa ensures that patients hearing instruments are personalized to meet their individual hearing needs.

Contribution:

• Involved in Validating the back end data using SQL queries
• Successfully lead an offshore team with a size of 5
• Implemented key word driven and Data Driven frame works
• Involved in all the phases of STLC for the assigned components
• Involved in ensuring the Test plans and Test cases developed met the Business Requirements of the client.
• Worked closely with development teams in investigating and correcting software bugs and deficiencies based on the testing results.
• Maintained automated test scripts using Selenium for Functional, Retesting and Regression Testing.
• Involved in performing various types of testing, such as Installation, BAT, Functional, Regression, User Acceptance, END-END and GUI on different modules in the released build.
• Coordinated with Developers for Defect Tracking and Defect analysis
• Tracked, Reviewed, Analyzed and Compared the defects using the Defects tab in Hp Quality Center
• Involved in performance testing using Load Runner.

Project Name:CalCas
Client:Confidential, Denver, CO
Role: Sr Tester
Duration: Apr 2006 - Mar 2007
Environment: IBM VC++, VB.NET, QTP,MS Excel, SQL SERVER XML, Load Runner, QTP,
Quality Center

Confidential, is a Policy management application used by the California Casualty Insurance for issuing Auto and Home Line of Business Policies. The scope of work is Functional Testing of framework based SMART application. SMART application is developed using IBM VC++ and QARun tool is capable of supporting the SMART application with entire test automation tools available in the market.

Contribution:

• Analyzed the Business, FunctionalRequirements and stream lined the Testing Activities
• Involved in developing the Test Plans and Detailed Test cases based on the Use case, Business Requirements and functional specifications documents.
• Involved in all the phases of STLC for the assigned components.
• Involved in Creating and executing the Virtual User Scripts and Test scenarios using the Load runner
• Involved in performing stress, load performance testing using Load Runner
• Performed Functional , System , GUI , End to End, System, Installation, Compatibility, Sanity , Retesting and Security testing
• Customized the scripts according to the requirements by inserting check points, parameterized the script, conditional statements and loops using QTP.
• Analyzed the results , tracked the defects and generated reports using HP Quality Center
• Performed Regression test to ensure product integrity after modifications and enhancements.
• Executed the queries in the test databases using SQL Queries
• Worked with Technical staff to validate test requirements , resolve design issues and software defects
• Involved in creating the UAT Test Plan and subset of the Functional Test cases for UAT Test

Project Name:Customer order Management
Client:Confidential
Role: QA Analyst
Duration: Nov 2005 - March 2006
Environment: C++, Java, SQL server 2005, Quality Center, QTP, Windows, Ms Office.

Description:

This is a call center and web application tool used to place an order for various products at different service points with various options. The customer profiles will be maintained with customer account , Service Accounts and billing accounts for order processing and Billing of the products. T-mobile provides Bundle packages for local, long distance and broad band connection applications, which are interlinked with each other. The integration among the modules of application to process customer management , order processing and billing were done interactively using client server GUI application and Web Application

• Analyzed the Business Requirements and created Test Plan, Test Cases and Test Scenarios.
• Created various meaningful Test cases which covers local and national plan coverage, converting from complex business logic which includes many rules and sub rules
• Tested the accuracy of the T-Mobile services in order processing and billing by creating and running functional(positive and Negative Test Cases
• Involved in all the phases of STLC for the assigned components.
• Developed and executed the Test Cases for BAT, Module, Integration, system, and UAT Testing.
• Actively participated in Requirements gathering and Test Plan Review meetings.
• Involved in security testing, Data Base testing, Compatability testing and Middle ware testing
• Taken Part in testing different types of orders like change of orders, order submission, Cancellation of orders in different service Points with different status.
• Involved in enhancing the test scripts by inserting Check points, capturing the output Values, Recovery Scenarios using QTP
• Involved in Regression testing after each modification and enhancements.
• Tracked bugs and reported them using HP Quality center
• Reviewed and analyzed the executed Test results with Business analysts for coverage analysis.
• Corresponded among QA Managers , developers and Team members
• Involved in validating the back end data using SQL queries.

Project Name:New Buying System
Client:Confidential, UK
Role: Test engineer
Duration: May 2004 - Nov 2005
Environment: Abinitio, Unix, SQL Server 2005, QTP, MS Excel, Business Objects

Description:

New Buying System is a decoupling project in which the data related to the products is decoupled from flat files to the MVS files. This is done by using the ETL tool Ab-initio. The target system is IBM Mainframes.

• Involved in testing the graphs developed using the GDE in Abinitio.
• Involved in validating the back end data using SQL queries
• Involved in all phases of STLC for assigned components
• Worked closely with development teams in investigating and correcting software bugs and deficiencies based on the testing results.
• Generated test Cases by covering all the requirements based on the FRS and Use case document for different functional features of the different modules in the application
• Involved in performing various types of testing, such as Installation, BAT, Functional, Regression, User Acceptance, End- End Scenario and GUI testing for the different functional features in different modules of the application
• Performed Functionality, key word driven and Data Driven Testing for different test scenarios covering all aspects of project functionality using QTP
• Enhanced the scripts by inserting various checkpoints, synchronization points and parameterized data using QTP.
• Involved in load and stress testing using Load runner
• Tracked , analyzed and documented defects using Hp Quality Center