SUMMARY

• Eight plus years of diversified experience in Information Technology with emphasis on Quality Assurance, GUI Automation Testing, System testing, Integration, and Regression Testing of Client - Server and Web based applications.
• Excellent working knowledge in Implementing QA methodologies throughout the SDLC phases.
• Worked closely with Project managers, business analysts to understand the project requirements, project scope and project timelines.
• Extensive experience in writing and execution of Test plans and Test cases, and preparing Requirements Traceability Matrix based on requirements and functional specifications.
• Expert knowledge in preparing and presenting Test Execution Reports, Defect Report, Weekly Status Reports to the project team.
• Proficiency with end to end testing including smoke testing, functional testing, integration testing, regression testing, implementation/backout testing, adhoc testing, UAT testing and eCert testing.
• Proficiency in defect management, such as defect creation, log analysis, communicated defect details to development and project teams, tracked defect progress, escalated defect when necessary, tracked resolution and validation of the fix.
• Expert in HP Quality center / HP Application Lifecycle management on customization of defect module and import, export features.
• Good working knowledge of Oracle8i/9i, SQL, PLSQL, SQL Databases in Unix and Windows environment.
• Provided production support and troubleshot customer issues and provided resolutions to be implemented at the stores.
• Experienced with configuration management using CVS tool.
• Goal-oriented individual with strong leadership capabilities.
• Proficient with the Development process for large complex applications.
• Excellent communication skills, ability to work in a team or individually and ability to prioritize and handle multiple tasks and projects.

TECHNICAL SKILLS

QA Methodologies: Agile, Waterfall

QA tools: HP Quality Center, HP ALM, JIRA

Automation tool: RTT (Regression test tool), QTP

Tools: and IDE: Eclipse, TV++, Copient, CVS, Webtool, Xcode, Log4J,SOAP UI

Operating system: 4690 OS, UNIX, Linux, MS Windows - VISTA, Win7, Win8, Win10

Web Technologies: XML, HTML

Scripting Language: JavaScript

Database: SQL

4690 Applications: Supermarket application (SA), SurePOS ACE

Programming languages: Objective C, Java

PROFESSIONAL EXPERIENCE

Confidential, LIVERMOORE, CA

Test Lead

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Test lead for Loyalty functionality.
• Performed END to END testing.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix.
• Migrated test cases to test plan module of HPALM.
• Created proper traceability between Requirement, Test Plan, Test Lab and Defects module in HPALM.
• Designed and executed test scripts and test cases for POS and Back Office functionalities in Quality Center / Application Lifecycle management.
• Use Cases, User Manuals and Requirements were referred to design precise Test cases.
• Set schedule estimates, timelines, milestones for the task identified.
• Executed Test cases on the IBM 4690 and Compared that data with the data generated by the New System (NCR/ IBM SurePOS ACE POS). This was done to test the different T-Logs that got generated for different transactions.
• Conducted Integration, Functional, System, Regression, Smoke, and UAT testing for various modules.
• Had Walk Through and Meetings with Business Analyst and Design Review meeting with the developers for better understanding of the modules and planning test strategies.
• Had daily defect status meeting with the team.
• Recreated Production defects in the QA environment and retested them after the build was deployed in QA.
• Provide support to stores on various functionalities.
• Tested Submitted Jobs in Batch and validated the data.
• Used HPQC / HPALM to log the defect and follow the complete defect cycle.
• Performed Database testing to verify the data using SQL to ensure integrity and consistency of data.
• Tested different tender types. Extensively tested payment transactions on MX 915 pinpads.
• Testes P2P, EMV functionality for multiple tender card types.
• Worked on different tools like POS Log Reporting, Transaction Lookup, logix.
• Co-ordinate between Offshore team.
• Executed RTT automated test cases.

Confidential

Test Lead

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Designed test plan and strategies for SA and ACE application.
• Generated RTM to ensure the business requirement coverage.
• Developed hybrid framework using apache POI.
• Executed test case suite utilizing TestNG annotations.
• Created test cases for front end lanes, Fuel lanes, Starbucks lanes, Jamba Juice lanes and self-checkout lanes.
• Created test suite for regression testing.
• Executed smoke testing, functional testing, regression testing, adhoc testing, eCert testing and found defects.
• Organized defect triage call to discuss new defects with project members and track the existing defects.
• Participated in UAT and provided script for UAT testing.
• Provided testing updates and weekly status report to project members and escalated the risks.
• Maintained configuration changes in CVS tortoise tool.
• Generated defect reports using HP ALM.

Environment: IBM 4690 SURE POS ACE, NCR POS, IBM 4690 SA POS,, Electronic Payment Support (EPS), 4690 OS, NCR SCO, VeriFone MX 860 PINPAPAD, VeriFone MX 915 PINPAD, OMNICO VPP, JDA CT2020 ESL module, NCR copinet application, Logix, Omnico Coptcpip 3.00, Base 24, Regression test tool, HPQC 9.1, ALM 11.5, TV++, RTT.

Confidential, SAN DIEGO, CA

Quality Analyst

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix.
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, User-Acceptance (UAT) and Performance testing.
• Test Management was done using Quality Center.
• Managed the requirements using Requirements Plan Manager (Quality Center).
• Developed Test Cases and Test Design using Test Plan Manager (Quality Center).
• Tested the POS functionality (Single Use Coupons).
• Tested the reports (Sales, Inventory, and Price) and compared to POS reports.
• Tested Web Based (e-Commerce) applications.
• Validated the sessions, cookies and security for Web Portals.
• Tested the applications on different Web Browsers.
• Validated the Credit Card / Debit Card messaging / transactions on Tandem server.
• Performed Database testing to verify the data using SQL to ensure integrity and consistency of data.
• Extensively Used SQL to validate backend database changes, deletes and update.
• Return PL/SQL (Procedures) to call extract processes
• Wrote SQL statements to extract data from the Tables
• Worked with Jobs extensively to schedule and execute the jobs.
• Created Traceability between Requirements and Test Cases in Quality Center
• Tracked the defects using Quality Center and generated defect summary reports.
• Maintained Test Logs, Test Summary reports and participated in defect review / Status / GO-NOGO Meetings.

Environment: JDA Windss POS, WinEps, TOAD, XML, SOAP, Web Services, Mainframes, Quality Center 9.0, Oracle 9i, SQL Server 2005, Win 00/XP.

Confidential, Atlanta, GA

POS/e Commerce Web Tester

Responsibilities:

• Analyzed Business and Functional requirements of the Projects.
• Conducted use case analysis and requirement analysis.
• Created Test Plan/Test Strategy based on the requirements.
• Wrote and executed test scripts and test cases for POS, Back Office and Website functionalities in Rational Test Manager.
• Use Cases, User Manuals and Requirements were referred to write precise Test cases.
• Wrote SQL queries for backend validation using Aqua Data & DB Visualizer tools.
• Conducted Integration, Functional, System, Regression, Smoke, and UAT testing for various modules.
• Had Walk Through and Meetings with Business Analyst and Design Review meeting with the Developers for better understanding of the modules and planning test strategies.
• Reproduced the Production defects in the QA environment and retested them after the build was deployed in QA.
• Verified submitted requests from front-end and validated data in the back-end on DB2/400 using SQL queries.
• Tested Submitted Jobs in Batch and validated the data.
• Tested the production changes within the QA test environment.
• Used Rational Clear Quest to log the defect and follow the complete defect cycle.
• Worked on different tools like POS Log Reporting, Transaction Lookup, WinSCP3 and putty.
• Helped in generating Data for the UAT testing Phase.
• Created Test scripts and UAT test cases and coordinated with the UAT team and performed User Acceptance Testing with users.

Environment: AS/400 Iseries, CL/400, RPG/400, J2EE architecture, .NET, Application Server: Web Sphere (360-FrontOffice, 360-BackOffice, ESB, DTS, Stream Server), JMS - MQ Series, DB2 (Database), Rational Clear Quest, Rational Test Manager, Aqua Data, DB Visualizer, MS SharePoint.

Confidential

Quality Analyst

Responsibilities:

• Review Requirement Specification documents and release notes for the assigned application.
• Creating/executing test cases, coordinate integration of applications on a multi-server environment, and perform basic troubleshooting, conducting regression tests.
• Responsible for performing all phases of Quality Assurance software testing during development and prior to the application being launched and continuing during the product life cycle.
• Executed Regression test cases for each release to check the existing Functionality of the application. Provided continuous support and training to other team members.
• Executed different phase’s scripts to perform the automation testing using Quick Test Pro.
• Monitor application for performance and response time.
• Tested functionality as well as ensure content has been migrated properly.
• Worked closely with developers and other team members to form a unified team. Troubleshoot applications and investigate enhancement requests.
• Extensively involved in Unit Testing, Integration Testing, Regression Testing, and Performance Testing.

Environment: Windows 2000, Oracle9i, JavaScript, Quality Center, Test Director.