SUMMARY

• 8 years of diverse experience in Manual and Automation Testing in both Client - Server and Web-based applications
• Firm knowledge of different phases of Software Testing and Software Development Life Cycle (SDLC) including Agile Methodology and Waterfall.
• Experience in Quality Assurance process through test environment setup, test plan sign off, setting up the process to resolve and track issues, creating deficiency reports, summary of test results and final results sign off.
• Well versed in analyzing Business Requirements, Functional Specifications, Technical Specifications and Use Cases for preparing Test Plans, Test Scenarios, Test Cases, Test Scripts, Test Data and Test Reports.
• Experience in Test Management and Testing Lifecycle Methodologies like Agile Models & Waterfall.
• Proficient in all Phases of Test Life Cycle from Test Planning to defect tracking and managing defect life cycle.
• Experience in interacting with business analysts, developers, technical support and help them in base line the requirement specifications.
• Experience in Agile automation tools like Selenium RC/IDE/Web driver using JUNIT/TestNG framework.
• Has good Working knowledge of Automation tools and Expertise in QTP,WinRunner and Load Runner.
• Automated testing using Confidential Quick Test Professional & Quality Center.
• Good understanding of Quick Test Professional features like Object Repository, Checkpoints, Object identification, Descriptive programming, Exception handling, Regular expression.
• Good experience in testing applications developed using C, C#, .NET Frame Work 2.0, Visual Studio 2005, ASP.NET, VB.NET, ADO.NET and SQL Server 2005.
• Experience in validating the data by writing and executing SQL Queries in various data base’s including Oracle, SQL Server, DB2 Database and My-SQL.
• Performed backend testing using TOAD.
• Configured test environment for specific Test Cases, created test data, executed automated or manual unit tests, document results and updated defect-tracking systems.
• Experience working with open source testing tools like SoapUI, LoadUI, JMeter to perform web application testing and load testing.
• Having excellent experience working with EDI HIPPA (837I/P/D, 270/ 271, 276/ 277, 278, 820,834,835) X12 Transactions for both versions (4010A1 and 5010)
• Experience in ICD9 to ICD10 renovation projects
• Experience in Web services/API testing using SOAPUI.
• Good experience with HL7 interfaces validation
• Strong working knowledge of Team Foundation Server (TFS) and Microsoft Test Manager (MTM)on Visual Studio Team Foundation (VSTF) in managing product lifecycle.
• Configured best suitable Facets CLUM Settings in order to auto-adjudicate maximum number of pended claims. singeTester and eLoad from Empirix perform, load, volume, performance, scalability and fail-over testing. Report defects in Bugzilla& JIRA
• Strong background in software for Financial Services, Group Benefits, Retail Sales, Document Management, Social Care and Human Resources (People Soft 8.3 HR project)
• Good experience in testing applications developed using C, C#, .NET Frame Work 2.0, Visual Studio 2005, ASP.NET, VB.NET, ADO.NET and SQL Server 2005.
• Knowledge of back-end testing on UNIX to check the log files and permission etc.
• Experience with various Bug and defect tracking tools like Jira, Test Director and QC.
• Participated in status meetings to report any bugs, issues and risks.
• Good experience in Microsoft tools Word, PowerPoint, Excel and Access.
• Good Team Player, Strong Work Ethic, taking Ownership of Duties and Responsibilities.
• Good Communication, Documentation, Interpersonal, Analytical and Problem Solving Skills.

TECHNICAL SKILLS

Testing Tools: LoadRunner, Quick Test Professional (QTP), Jira,WinRunner, Selenium SoapUI, LoadUI and JUnit.

Operating Systems: Windows XP, Unix (Solaris).

Languages: Java, C++,J2EE, SQL, PL/SQL, COBOL

Database: Oracle 11i, DB2, SQL Server & Microsoft Access.

Methodologies: Waterfall and Agile

Bug Tracking tools: JIRA,QC and Test Director

Scripting Languages: Java Script, VB Script and TSL.

Web Browsers: Netscape Navigator 3.1,Internet Explorer 6.0/7, Mozilla Fire fox 1.5

EDI Standards: ANSI X12, EDI HIPPA, Spec Builder 6.2/7.0

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Analyst

Responsibilities:

• Involved in reviewing the ICD9/10 Requirements and and prepared the test cases.
• Preparation of test cases for Functional, Regression, Integration and System testing.
• Responsible for developing Traceability Matrix and Test Results Metrics
• Identified the bugs and interacted with the team lead and developers to resolve them.
• Worked on multiple business areas
• Reviewed the EDI HIPPA 4010A1 &5010 documentation and prepared the Test plan and Test cases for 5010 EDI HIPPA transactions 837I/837P/837D, 276/277, 835
• Testing and Reporting the Bugs in product releases and Performed the Root Cause Analysis for the Defects raised.
• ICD 9-ICD 10 Conversion knowledge -Worked in the analysis of the ICD 9 - 10 codes
• Coordinated test execution efforts such as test data and support team provision, defect tracking and management, ensuring resolution of testing issues.
• Involved in testing of the loading 5010 EDI HIPAA Inbound Transactions (837I/P/D, 276) in Mainframe database.
• Involved in testing of the extracting 5010 EDI HIPAA Outbound Transactions (835, 277) from Mainframe database.
• Involved in FACETS Implementation Testing, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Assigned responsibilities of supporting Senior QA analyst manual tester in the development and execution of QA continuous process
• Set claim processing data for different Facets Module.
• Validated HL7 messages coming through different interfaces to EPIC
• Validated Business rule Edits for5010 EDI HIPAA transactions 837I/837P/837D, 276/277 and 835
• Executed the 5010 system test scenarios for5010 EDI HIPAA transactions 837I/837P/837D, 276/277 and 835after loading and adjudication.
• Tested the medicaid eligibility for the members via HIPAA 1 and online.
• Involved in claims processing of different scenarios and tested the end to end scenarios from .
• Tested the SoapUI Web services for Provider and Member portals.
• Involved Execution of Test Cases and reporting Defect and tracking them to Closure.
• Created QTP scripts for provider portal, Member Portal
• Responsible for architecting, designing, developing,maintaining and documenting automation scripts/tools.Coordinated testing processes and procedures with appropriate engineers and management.
• Developed automated test scripts to test ASP.NET web pages server controls, user controls and custom controls.
• Develop and automate Web Services API testing using SoapUI frameworks
• Validated the DB2 data against the ODS.
• Used LoadRunner and WinRunner for automation
• Conduct backend testing by querying databases to synchronize testing databases and check for data integrity and proper routing based on specifications.
• Design, analyze and performed Integration and System testing on different leading health care software’s such as FACETS, MedPlus, Onyx etc to test all the different software components under one complete system
• Run the scheduling jobs to load Pharmacy Claims data from Legacy (Mainframe) System to staging tables.
• Knowledge of Hospital Billing, Charge and Revenue Codes (CPT), HCPCS, ICD-9-CM code books, CMS 1500 professional claim forms and UB-92 hospital claim forms
• Expertise in exporting JUNIT scripts from Selenium IDE to Eclipse JUNIT Test Suites, Creating new JUNIT test cases, modifying the selenese scripts and writing test suites using JUNIT.
• Run ETL Jobs to load Pharmacy Claims data from staging tables to ODS.
• Excellent expertise in Mercury automated testing tools like Win Runner, Test Director Load Runner and Quick Test Pro.
• Worked on Team Foundation Server (TFS) and Microsoft Test Manager (MTM) to effectively manage the product life cycle.
• Expertise in both Manual and Automation tools like Win Runner, Load Runner, Quick Test Pro (QTP), Quality Center, Selenium IDE/RC.
• After successful release of projects, developed automation scripts using QTP and integrated the script with master script.
• Worked on developing the automation scripts using Selenium and executed the JUNIT tests
• Validated that all newly required Pharmacy claims data loaded into Oracle via an initial drop &load.
• Validated that all newly required Pharmacy claims data changes are incrementally loaded into Oracle via the incremental processing.
• Follow project milestones and be responsible to create test data and executes test scripts and defining test plans from functional, regression and performance testing through acceptance for Web Services/APIs (SOAPUI)
• Used visual studio team system in order to report the defects and to create the tasks
• Database Validation (SQL) to check the updated data in the Database using Toad (Data Query Tool).
• Preparing and analyzing Weekly and Monthly status reports. Analyzing root cause investigation for the broken links.

Environment: UNIX, FTP client, Clear case, Clear Quest, Java, TIBCO(BC/BW), TIBCO Admin, TOAD, Oracle 11g, Ms Office, Text pad, Spec builder 7.0, visual studio,Quality center, QTP, Cognos, Informatica, Autosys, Agile/Scrum project methodologies, TSO/IPF, DB2, SQL,MAINFRAME, MVS COBOL, JCL, CICS and File-Aid.

Confidential, Chicago, IL

Sr QA Analyst & Engineer

Responsibilities:

• Created and executed automated software test cases and scripts to uncover,identify and document software defects and their causes.
• Interacted with Business Analysts and Developers in requirements analysis,design reviews, testing and documentation for application developed in AGILE environment, extensively used Agile/Scrum methodology.
• Conducted Load testing on web applications using LOADUI and JMeter.
• Main contact between the development team and test team.
• Performed load and performance testing, QC integration, test script review via LISA for Chase.com, CSR (Customer Service app) and Intercom plus(Funds transfer).
• Performed test flow control, synchronization, inserted functions and assertions via various middleware technologies and also created mock environments for testing using LISA as a Service Visualization tool.
• Evaluated automation alternatives and propose solutions.
• Involved in direct testing of DTHML/ Javascript, AJAX, Java Applet, Swing,Microsoft ActiveX to deliver UI functionality into the browser via LISA.
• Discussed expectations and strategies with rest of the team and project manager.
• Wrote extensive SQL queries and executed test cases.
• Used Visual studio team system to create the tasks and to report the defects
• Involved as part of automation team using QTP, developed test scripts.
• Performed E2E testing on Chase online Banking process with Chase QuickPay.
• Developed and maintained automated test scripts for regression testing using Selenium.

Environment: UNIX, AIX, DB2, Linux, Windows, Mainframes, SAP GUI, SQL Server, XML, ASP.Net, VB.Net, Oracle, Power Builder, CVS, Quality Center, Middleware, visual studio,TIBCO, COBOL, Eclipse, CICS, Java, Java Console, JDBC, J2EE, Servlets, JSP, MQ Series, Selenium, LoadRunner.

Confidential, Nashville, Tennessee

Sr QA Analyst & Engineer

Responsibilities:

• Involved in reviewing the ICD9/10 Requirements and and prepared the test cases.
• Preparation of test cases for Functional, Regression, Integration and System testing.
• Responsible for developing Traceability Matrix and Test Results Metrics
• Identified the bugs and interacted with the team lead and developers to resolve them.
• Worked on multiple business areas
• Reviewed the EDI HIPPA 4010A1 &5010 documentation and prepared the Test plan and Test cases for 5010 EDI HIPPA transactions 837I/837P/837D, 276/277, 835
• Testing and Reporting the Bugs in product releases and Performed the Root Cause Analysis for the Defects raised.
• Coordinated test execution efforts such as test data and support team provision, defect tracking and management, ensuring resolution of testing issues.
• Involved in testing of the loading 5010 EDI HIPAA Inbound Transactions (837I/P/D, 276) in Mainframe database.
• Involved in testing of the extracting 5010 EDI HIPAA Outbound Transactions (835, 277) from Mainframe database.
• Validated Business rule Edits for5010 EDI HIPAA transactions 837I/837P/837D, 276/277 and 835
• Executed the 5010 system test scenarios for5010 EDI HIPAA transactions 837I/837P/837D, 276/277 and 835after loading and adjudication.
• Involved in claims processing of different scenarios and tested the end to end scenarios of 837
• Tested the SoapUI Web services for Provider and Member portals.
• Created test automation frameworks and maintained automated test scripts, wrote test plans, designed test cases and use cases.
• Involved in Load Runner Analysis tool and analyzed Oracle database connections.
• Experience in using test management tools like QC (Quality Center) and Test Director. Have hands-on on experience in other bug tracking tools like Bugzilla, TFS, Ontime and JIRA
• Involved Execution of Test Cases and reporting Defect and tracking them to Closure.
• Conduct backend testing by querying databases to synchronize testing databases and check for data integrity and proper routing based on specifications.
• Run the scheduling jobs to load Pharmacy Claims data from Legacy (Mainframe) System to staging tables.
• Created test suites for performance testing using JMeter for of entity services
• Validated that all newly required Pharmacy claims data changes are incrementally loaded into Oracle via the incremental processing.
• Database Validation (SQL) to check the updated data in the Database using Toad (Data Query Tool).
• Preparing and analyzing Weekly and Monthly status reports. Analyzing root cause investigation for the broken links.

Environment: UNIX, FTP client, Clear case, Clear Quest, Java, TIBCO(BC/BW), TIBCO Admin, TOAD, Oracle 11g, Ms Office, Text pad, Spec builder 7.0,HL7 Quality center, QTP, Cognos, Informatica, Autosys, Agile/Scrum project methodologies, TSO/IPF, DB2, SQL,MAINFRAME, MVS COBOL, JCL, CICS and File-Aid.

Confidential, Pennington NJ

QA Analyst & Engineer

Responsibilities:

• Defined Testing Process and strictly following the process until testing is certified for the test phases.
• Participated in Full Life cycle for multiple Data project:analysis,design,documentation, development and testing
• Created Test Plans, Test Scenarios, Test cases, Test Scripts, Traceability matrices according to Business and Functional Requirements.
• Work with business analyst, developers and manager to develop test plans, produce test scenarios and repeatable test cases/scripts through all parts of the development lifecycle, execute and sign - off for a high volume of data and regular release schedule for successful project delivery.
• Responsibilities included acceptance testing, functional testing, Integration testing, system testing and performance testing.
• Experience in using Automated Tools like Win Runner, Quick Test Professional, Jira and Load Runner.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Participated in QA meeting for providing update status on Various QC’s .
• Tested the IF Service of TIBCO for OAO Applications and Using SOAP UI solved the issues as per Business Requirement
• Implemented Parameterization in SOAP UI and SOA Tested the Services and written Test Cases for and reported the defects to Developers..
• Designed automated tests, created automated test cases, test plans and executed tests using Selenium
• Implemented Data Driven in SOAP UI and tested various functions in WebServices. With Data ..
• Implemented Data driven Test scripts using Selenium RC Junit for OAO Project.
• Implemented Hybrid driven test scripts using Selenium Junit for Alerts projects.
• Implemented Fitness Framework using Selenium Junit for CAMU Project.
• Responsible for the Analysis of software applications and computer systems, Focus of the effort is on batch process modules, UI screens, and Reports
• Mentor testers and answer technical questions related to SQL and test strategy.
• Using Clear Quest, Quality Center to log the defects, analyze them and assign to the responsible team and update with the proper data to reproduce the defects.
• Analyzing Test Results, Recording Defects encountered while Test execution and Tracking them to their closure.
• Executed test cases to test the ASP.NET WebPages including various controls like server controls, user controls and custom controls
• Executed performance script using Microsoft .Net Visual Studio Application Center Test (ACT) for stress testing. Expertise in analyzing Business Requirements, Technical Requirements, and High Level Design Documents
• Wrote test case scripts; executed and documented detailed results and summary reports.
• Executed systems and data quality testing to ensure all development deliverables are production ready.

Environment: Windows Server 2003, Quality Center, Java,Junit, visual studio,C#,TFS,ASP.NET,TIBCO,BPF,SQL Server 2008,SOAP UI, SOA, Clear Quest,JIRA,Selenium RC

Confidential, St. Louis, MO

QA Analyst & Engineer

Responsibilities:

• Understand the test environments, components involved. Create test strategy, detailed working plan, resource plan and identify risks/dependencies for the project.
• Plan and participate in UAT/ Integrated QA testing involving multiple applications/interfaces.
• Design, create and execute test scripts with appropriate test data for functional and non-functional test phases using QTP.
• Wrote Integration level, User Acceptance test cases for functionality and GUI, and browser dependency testing.
• Coordinate with the Release Management team to schedule releases for on-time delivery of projects
• Performed the Regression Testing to make sure that the bug has been fixed and the application is running properly.
• Performed Data Validation before loading into the target database and documented test results in comparison with the expected results.
• Executing, analyzing, verifying test results and work with developers to resolve issues.
• Used Selenium to test the front end of the application.
• Responsible for logging defects in Defect Manager, monitoring their status and tracking them to closure using Jira.
• Developed different functions to repetitive testing process to minimize the scripting.
• Involved in Risk Analysis, Root cause analysis, Walkthroughs and Release support.
• Gather and present Daily/Weekly Project status metrics to management in timely fashion and escalate any issues.
• Provide metrics for reporting and release readiness reports.
• Defect tracking and defect resolution using Quality Center.

Environment: QTP 9.2, Java, Agile, Visual Source Safe (VSS), JIRA,Selenium, Sql Server 2005, SQL Developer, Quality Center 9.0, XML, VB Script and Windows XP, UNIX.