OBJECTIVE:

Seeking a position that will allow me to leverage my extensive experience in the Information Technology field. Working within a QA Lead/Tester position, and providing significant value addition towards achieving business goals and objectives.

PROFESSIONAL SUMMARY:

• Extensive industrial experience as a Senior IT Professional having worked across several complex product lines in key roles such as QA Lead/Tester, Member of Scientific Staff – Development, Testing and Training. During this time I developed expertise in Requirements Staging, Test Strategies, Test Planning, Test Execution and the SDLC processes.
• Possess extensive functional knowledge of various software/web applications in Financial Order Management, Firewall Security Management and Telecom systems.
• Developed strong Analytical, Testing and Debugging skills with a good understanding of applications and the underlying protocols. This enabled me to provide technical guidance helping meet targeted project deadlines with high quality.
• Gained valuable practical experience in Test Automation tools as Mercury Quality Center, QuickTest Professional (QTP) and LoadRunner, in addition to hands on manual testing.
• US Greencard.

TECHNICAL SKILLS:

• Software: Mercury Quality Center, QuickTest Professional (QTP), LoadRunner, Clearcase, Clear Quality, MS-Office, MS Visio, MS Project Office, Wiki, Remedy.
• Languages: C, Java, Perl, Visual Basic, VBScript, SQLPlus, Expect.
• Protocols: SIP 2.0, TCP/IP, UDP, HTTPS, SSL, HTML, XML, SOAP, WSDL.
• Environment/OS: UNIX, Linux, Windows, HP, Sun-Solaris, IBM, MSC, SmartBits, Coast, Toad, Security Firewalls.
• Databases: Oracle, MS SQL Server, MS Access, MySql.

PROFESSIONAL EXPERIENCE:

Confidential,Dallas, TX. June 2007 to Dec 2009

Serving as a QA Systems Tester/Lead, for security product portfolios - playing a key role in the Testing of Financial web application products such as Firewall Security Management projects using Automation as well as Manual testing involving functional, regression, and performance testing, with demonstrated skills in the following areas:

• Core contributor to the System Test of Security Firewall Order Management and Billing System project involving Security Technology Unification Node and Security Resource Manager, which are financial web applications. This project involved the comprehensive testing of workflow of Sales Summary Reports through the Order Management and Billing system, with various Roles performing role based actions and updating the status of the order.
• Managed System Testing of various projects, which included writing Test Strategies, Test case formulation, Test Execution, and Defect raising process, using Mercury Quality Center.
• Proficient in Test Automation using QuickTest Professional (QTP), having used it for testing of web portals for the Security Portal Enhancements project, with comprehensive knowledge of descriptive programming and scripting, in addition to the basic functionality offered by QTP. Developed expertise in QTP and Database interaction, export and import of test data from QTP and defining Functional Libraries in QTP, using advanced concepts of QTP. Practical experience in Data Driven Framework.
• Gained valuable knowledge of LoadRunner components as part of Load Testing of Security Portal, by setting up Vusers, using VuGen component, generating and monitoring the load, using the Controller component. The results were then analyzed using the Analysis component, helping in performance tuning.
• Hands-on experience of Requirements tracking, uploading of testcases, updating testcase execution information and raising defects, using Mercury Quality Center. Practical experience in Remedy ticketing system.
• Key contributor for the manual testing of Customer Database Client project, which is a java based application with Oracle as database. The Customer Database is the repository for customer information and their security firewall configuration information. This project involved using Oracle SQL Developer to interface with the Oracle Database and test its data integrity using SQL Queries.
• Utilized various test tools, in-house or otherwise, to simulate live conditions as well as manual testing, of various web servers and application servers, with Oracle databases. The Security Portal projects involved using the SOAPUI tool for webservices testing involving SOAP and WSDL. This also involved testing of XML content.

Confidential,Richardson, TX. Aug 1999 to June 2007

Serving as a Senior Member of Scientific Staff and a Software Test Lead for Nortel\'s product portfolios - playing a key role in the Development and Testing of products such as CDMA, Mobile IP, GSM/GPRS projects with demonstrated skills in the following areas:

Technical:

• Core contributor for CDMA-SIP projects with full involvement from prototype development to final integration testing.
• Key contributor for SIP Server on Packet MSC (Mobile Switching Center). Prime for Test Tool Code Development, Functional and Integration Testing. Developed a comprehensive Test Plan for Unit Testing in Mercury Quality Center. Developed good understanding and use of OOA&D methodology and well acquainted with TL 9000 Quality System.
• Practical experience of using Mercury Quality Center for testcase management, testcase execution and raising defects. This involved automated uploading of testcases to Quality Center and tracking and resolving defects with development.
• Hands on experience in writing perl scripts to handle files and data in Unix. Developed web-based booking system using Perl with HTML for tracking feature status and online Lab Allocation.
• Developed expertise in various testing tools such as Coast, Birdstep Mobile IP client, Bridgewater AAA server, and SmartBits Traffic Simulator as part of Integration testing for various telecom projects.
• Served as a Production Support Engineer resolving various field cases and customer issues in the Product Support group.
• Extensive hands on testing and trouble-shooting experience on the DMS switch as well as VSOS (simulation of DMS switch), using tools such as C7TU, segct, debug, etc. Proven ability to resolve complex environment issues averting downtime for key projects.
• Served as a Senior Developer in the Mobility Signaling Design department, designing and developing software using OOA&D methodologies for the DMS switch used in GSM/UMTS networks.
• Extensive exposure to standard software version control systems such as Clearcase and PLS, during the SDLC development milestone for all the features implemented.
• Prime for implementation of the White Book SCCP project that involved porting software onto client server architecture, resulting in boosting of large message handling capacity of all the applications on the PMSC by 6 fold. This major feature enabled segmentation and reassembly of large messages and was implemented in Protel, a proprietary language.
• Developed expertise in SS7 Signaling system primarily SCCP, TCAP and MAP protocols.
• Authored numerous documentation for various SDLC milestones such as Functional, Detail Design and Architecture, Test Plans and status reporting that included strategies, metrics, Root Cause Analysis and Risk Mitigations.
• Process Improvement: Critically studying overall design efforts and ensuring process consistency across projects. Aligning responsibilities with standards and metric requirements per SDLC established.
• Operations/Production Support - Successfully resolved numerous field cases/CRs involving critical customer issues.

Confidential,TX. Jun 1999 - Aug 1999

Served as a Research Assistant with primary responsibilities as below:

• Research and Analysis of “State of Readiness” of Fortune 500 companies for the Y2K compliance, a major research project for the School of Management. This project involved accessing the Edgar database for the companies under research. Examined each company’s financial returns and along with extracting Y2K relevant data. Presented research findings, depicting statistical data and analysis, which showed that more than 95% of the companies analyzed were prepared for handling the Y2K issue. The findings were then published by the School of Management.

EDUCATION AND CERTIFICATIONS:

• MS in Management Information Systems, USA. GPA 3.6
• MS in Management Science, India. GPA 3.7
• Bachelors in Engineering, India. GPA 3.7

AWARDS

Honors student throughout, National Merit Scholarship for undergraduate studies, State Level Merit holder at Senior High School (ranked 19th out of 20,000 students).