OBJECTIVE:
To obtain a challenging position in the field of software testing for professional growth based on merit & performance, utilizing my proven abilities.

Professional Summary:

• Over 6+ years of experience in Software Quality Assurance analysis and Testing of client/server and web applications.
• Participated in all phases of Project Life Cycle (Software Development Life Cycle) & STLC including Requirement gathering, Analysis, Design, Development, Implementation & Testing.
• Implemented various scripting techniques in Automation like Linear, Scripted, and Data Driven using Quick Test Professional (QTP).
• Strong experience in automated testing tools like HP QTP, HP Quality Center for both Web based and client / server applications.
• Extensive experience in writing Test plans, Test cases and execution of test cases in Manual Testing and Automated Testing Tools.
• Experience in Creating VB Scripts for testing stages like Functional, UI & Regression Testing.
• Expertise in tracking Bugs and Reporting and Maintaining Defect Database.
• Expert in creating test scripts to test functionality of applications using QTP based on test case
• Experience working with BA’s & End Users in conducting User Acceptance Testing (UAT).
• Strong experience in SQL for validating database using SQL queries on database.
• Extensive knowledge inUser interface and Business Requirement Analysis, System Specification Analysis and Test Plan Formulation
• Strong experience in Testing, Grey Box, Black Box, System Testing, GUI Testing, Regression Testing, Unit Testing, Functional Testing, Integration Testing, Stress & Smoke Testing.
• Experienced in writing Test Plans, Test Cases, generating Test Scripts, Analyzing bugs
• Knowledge of L10N testing, I18N testing
• Expertise of usability testing, Ad hoc testing. Extensively involved in FTR & walk through
• Expert in preparation of Requirement Traceability Matrix.
• Good in Compatibility Browser Testing. Involved in deriving Check Lists for Usability Testing. Experienced withAccessibility Testing Tool
• Experienced in Installation Testing & Un Installation Testing Involved in Metrics ( Prepared Defect Distribution Graph, Trend Analysis Graph)
  

Technical Skills:

• Programming Languages: C, C++, JAVA, HTML, XML, JavaScript, JSP and VB, CSS.
• Operating Systems: UNIX, WINDOWS 98/NT/2K/XP.
• Database Management: Oracle, MS Access, SQL Server 2000.
• Testing Tools: Quality Center, QTP, Test Director, SOAP UI and XML SPY.
• Defect Tracking: Bug Zilla, Quality Center.

EDUCATIONAL QUALIFICATION:

• Graduate Diploma in Computer Science

Project Details:

Client: Confidential, Bloomfield, CT Mar ’11 - Sep- ‘12
Role: QA Engineer
Cigna is a large, U.S. based health Insurance. The Portal System will provide online access to eligibility, benefits, and claims information. Medical and Dental Providers may access the System. Membership information, Claims and Billing history for these plans will be available through the System. Reports, industry benchmarking information, referrals, authorizations and coordination of benefits capabilities will also be available through the System. There were many changes to the applications and the projects impacted like CIGNA Choice Fund

RESPONSIBILITIES:

• Involved in documenting and resolving testing issues in the testing environment.
• Wrote Test Case Design, Test flows & Test Performance documents, using Quality Center
• Involved in Regression Testing using Quick Test Professional - QTP
• Involved in documentation as to how to maintain and run scripts for future enhancements
• Modified Existing Frame QTP Function and verified forward Compatibility
• Worked on UAT Team and Prepared Test Cases , Documents, Tested UAT Scripts Using QTP
• Created QTP Function using VB Scripting and Enhanced Existing Framework
• Created Descriptive programming using QTP and Created Re-usable Functions
• Conducted Data Base Testing(Back End Testing) using creating SQL and PL/SQL Coding as per customer requirement.
• Created Data Driven Framework for Celtrak Project
• Created integration Testing document and verified standards.
• Worked on Positive and Negative Testing using QTP
• Worked on Unix Shell Scripting to automate the task which should be running everyday
• Involved in Regression Testing using Quick Test Professional - QTP
• Analyzed the Traceability Matrix Using MS Excel and Quality Center Requirements
• Involved in Test Execution and verification of the Test Script Executed
• Conducted functional tests & executed test cases to validate the ad hoc reporting/Querying features
• Created Function Libraries for most of the Repeated functionality of Oracle applications
• Heavily worked on Vb Scripting and Descriptive programming
• Worked mostly in previous version of the Current build release’s CR (Change Requests) and identified the problem.
• Created user-defined functions and output values for the content builder & appliance using QTP
• Created and Tested Reports using Business Objects, manual test case written in Quality Center

Environment: QTP, Quality Center, JAVA, ORACLE 10g (SQL* Plus, PL/SQL), eClinical 8.0,TOAD,

Confidential,Cranston, RI Oct 09 Feb 11
QA Engineer
CB is a full-service bank, providing a broad mix of financial services to businesses and individuals. Among the bank\'s markets are consumer, small business, middle market, real estate, corporate, correspondent, and trade finance. The bank also offers investment and financial management, trust services, private banking, insurance services, & custody services.
Responsibilities:

• Analyzed the Business requirements and the site specifications and followed the QA Process and Methodologies for both Manual and Automated Testing.
• Used HP Quality Center for reporting the bugs and writing the test cases.
• Fully integrated HP Quality Center for Test Management activities, created separate test sets for each release based on the severity.
• Created and maintained Automation Framework and Business Testing Process framework by implementing documentation and standards.
• Tested, maintained, verified and validated Test Environment, installation procedures, Network Connections and Internet Connectivity and standards.
• Used Customized Framework for Action Level and Script Level standardization in QTP.
• Automated the test scripts for the GUI, Functional, Data Driven and Regression testing using QTP.
• Created the regular expression, and output values in the application. Checked for Broken links and number of links using HP Quick Test Professional
• Tested Credit Card, Debit Card (Master Cards, Visa Cards) and Online accounts verification/validation using manual Test Cases in QC and automated Test Scripts written in QTP
• Handled Timeout Problems in the script using Synchronization Points in QTP
• Created Output checkpoints to verify run time values and to use them as input in actions.
• Created Data Driven Tests that randomized the test data, for testing the AUT with real life test conditions using Excel file and database.
• Created batch testing to execute the various test scripts unattended, thus saving time by performing tests overnight and at off-peak hours.

Environment: Agile (Scrum) Methodology, Service Oriented Architecture (SOA), HP Quick Test Professional, HP Quality Center, HP Load Runner 9.0, Oracle 10g, Java Server Pages(JSP), JavaScript, HTML, DHTML, XML, VB Script, Web Sphere

Client: Confidential,San Jose, CA.
Role: QA Engineer. Feb’08- Sep’09
E-Bay Buyer Protection is a policy that can provide purchase protection for buyers on eBay. It helps eligible buyers recover funds from eBay sellers who do not deliver the promised goods, or who deliver goods that are significantly not as described in the listing. Eligible buyers may, at eBay’s sole discretion, receive a payment from eBay or have funds recovered from sellers. The policy applies to transactions on eligible eBay websites and protects payments for most tangible, physical goods that can be shipped. Payments for intangibles, services, licenses, and other access to digital content are not protected.

Responsibilities:

• Involved in Manual and Automation testing of the application with the Scrum Team.
• Prepared test cases based on Business Requirement Document (BRD) and System Requirement Specifications (SRS).
• Written and/or edited test plans and test scripts for manual testing efforts and automated testing efforts with HP tools.
• Evaluated test results to determine compliance with test plans & established business process.
• Interacted with business development, technical analysts, system developers, end users, and all other groups involved in project development, testing, or test planning.
• Performed tests to ensure that all systems meet a predetermined set of standards and reqs.
• Performed exception handling using QTP. Handled customized objects using Object Identification.
• Involved in UAT (User Acceptance testing) Testing and system testing of the application.
• Run manual tests and provide timely status information to the rest of the project team.
• Extensively executed SQL queries on Oracle in order to view successful transactions of data, for validating data and backend testing.
• Developedtest harnesses and test cases; execute test cases, analyze results and report defects as appropriate.
• Defined test automation strategy, designed automated tests, created automated test cases, test harnesses and executed tests.
• Developed functional/regression automated testing solutions using Automation d frameworks.
• Developed custom function/sub-routine libraries to support reuse of automated testing solutions using VBScript in QTP.
• Reported the defects in Quality Center with proper priority and severity.

Environment: HTML, Java Script, CSS, XML, VB.Net, ASP.Net, C#, VB, IIS, SQL, PL/SQL, SQL Server, QTP , Quality Center 9.0, Load Runner and SOAPUI.

Client: Confidential,Palo Alto, CA Aug 06 May 07
Role: QA Engineer
Project Description:
The purpose of HP Service Manager Application is to provide users with a single point of contact for all their IT Service related questions, requests, and issues and to provide resolution to service requests within the agreed on service level targets. Service Desk provides one-click access to other Service Manager applications to automatically enter information received in the call. Each time a user contacts the Service Desk, the Service Desk Agent uses HP Service Manager to create an interaction record. The Service Desk Agent records the user name, the name of the component that the user is calling about, and a description of the service request. After collecting this information, the Service Desk Agent performs the actions required to resolve the users request and if not, escalate the problem to the required technician. Agile methodology was followed to test the HP Service Manager.

Responsibilities:

• Tested application utilizing the Agile methodology. Worked on multiple sprints on the project.
• Managed requirements and maintained test repository using Quality Center
• Performed data driven testing using excel file in QTP
• Created checkpoints and synchronization points in the application to deal with timing problems
• Used object identificationto map custom class to standard class
• Created shared object repository to share all the objects of application globally
• Supply project managers and developers with updates on the software development life cycle and obtained their sign-off on all test results
• Created functions and procedures in VBS files for reusability
• Prepared reports and test results after each release cycle for management and further test planning using Reporter event statements in the script using QTP.
• Tested GUI & functionality of the application under test using multiple browsers such as Netscape Navigator MS Explorer on multi platforms & interpreted positive & negative results
• Worked in close interaction with developers to get updates and resolve defects
• Performed automated back-end testing by writing SQL queries
• Validated Web Services Request and Response data manually and using XML Spy.
• Developed user-acceptance test scripts and assisted users in conducting UAT
• Checked the broken links in the application and conducted cross browser testing
• Wrote reusable functions to handle application exceptions locally instead of passing control to main script
• Responsible for the backend testing of the server log using basic UNIX commands

Environment
Quick Test Professional(QTP), Quality Center, Clear Quest, Clear Case, XML, Web Service, Oracle 10g, SQL-Server , Windows