Quality Control Specialist Resume
Spring, ValleY
- Familiar with FHA and HUD guidelines
- Government Processing Experience
- Mortgage processing experience.
- LPS and AWD familiarity
Analyst/Loan processing
Contract - Reconciliation Quality Control Specialist III at Confidential
JOB SUMMARY
QC mortgage files reviewing and loan modification according to company Mortgage underwriting guidelines. HSS II /111 experience credit signing authority within delegated limits, and CRM knowledge. Determines loan conditions on loan files and communicates directly with branch/division personnel to resolve the conditions.
Responsible for processing of loans approved by an Underwriter or an automated decisioning system within designated signing authority limits. Clearing conditions and issuing changes to the terms on previously approved loans. Verifying conditions of approval which may include customer income and assets documentation. Resolve routine title issues including the following: vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens reconveyances; processes subordinations; resolves appraisal disputes; depending on channel, coordinate closing activities to maintain a high level of customer service by being proactive in communication with customers, including banking center associates, realtors I'm focal point of communication with customer and sales force in the closing process of the loan.
New York Staffing Confidential -Oct 2011 present
- QC mortgage loan files in compliance with company Mortgage QC guidelines, state and federal reporting guidelines (including RESPA, HMDA, and HOEPA Section 32), and HAMP
- Strictly adheres to specified underwriting guidelines to fulfill FHA, VA, and agency loans.
- Verifies all documentation associated with mortgage: income, asset, credit, appraisal and title information. Loan modification expert
- Eight-ten years of experience in a loan production environment
- Knowledge of conventional and/or government guidelines
- Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending
- Ability to manage a heavy pipeline of 50 plus loans
- Strong written and verbal communications skills
- Teamwork and customer service skills
- Self-motivated and highly organized
- Ability to prioritize multiple competing tasks
- Flexibility to work extended hour during heavy workload periods
Confidential, 2003-sep 2011
- Responsible for the monitoring, evaluating, and reporting policy and procedure compliance throughout all of company Originations and/or servicing operations.
- Build effective relationships withmanagement.
- Responsible for processing of loans approved by an Underwriter or an automated decisioning system within designated signing authority limits.
- Responsible for clearing conditions and issuing changes to the terms on previously approved loans.
- Verifying conditions of approval which may include customer income/assets documentation.
- Resolve routine title issues including the following: vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens; processes subordinations; resolves appraisal disputes; depending on channel, coordinating closing activities.
- Maintain a high level of customer service by being proactive in communication with customers, may include banking center associates, realtors.
- Focal point of communication with customer and sales force in the closing process of the loan.
- Monitors telephone calls as necessary to complete reviews.
- Continually evaluate and enhance workflow to implement best practices.
Education
Bachelors in accounting and Finance
Activities and Societies: Student Accounting Society Officer
Activities and Societies: Phi Theta Kappa, Student Government Association, Student Tutor - Accounting & Algebra