SUMMARY

• 7 years of strong diversified software testing experience covering all the aspects of Software testing Cycle including Requirements gathering, designing Test Plans, Test Strategy, Test Case execution , implementation and quality assurance process methodologies.
• Extensively involved in both Manual and Automated Test Equipments of Object Oriented, Client-Server, Web based and N-Tier complex large scale applications.
• Extensively involved in System Development Life cycle (SDLC) using Waterfall, Agile
• and RUP methodologies.
• Experience in testing with Web applications, Client Server testing, Desktop Applications, .NET Framework Application with Test and Defect Management tool Quality Center which spans across various projects with strong functional knowledge on modules worked on.
• Experience in working with different domain such as Finance ,Medicaid management, and Insurance
• Highly involved in client communication with Multi vendor application across different Project with multi domains like Finance, Insurance and People Management using different platform and tools.
• Extensive experience in developing Test Plans and Test Cases using business Requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles andBlack Box Testing, Functional Testing, Integration Testing, Independent Verification & Validation (IV&V) Testing, Regression Testing, System Testing, End– End Testing and Acceptance Testing.
• Expertise in Bug Reporting and Defect Tracking Using Test Director/Quality
• Center and processed Change Requests (CR Management) using Clear Quest
• Good Working Experience in Creating and Maintaining Automated Scripts in QTP for regression testing
• Proficient in writing SQl Queries and Backend Testing.
• Involved extensively in fast paced Production Support Environment effectively understands the business requirements to develop a quality product.
• Ability to understand the product and client’s business in more better approach and there by analyzing and suggesting different Testing methodologies and processes for the Software/application
• Strong technical background with the ability to see through current technical issues, Analyze business needs and understand overall ramifications of different approaches to a Problem.
• Experience in testing applications across UNIX and Windows platforms
• Cooperative, self-starter and well motivated to acquire new skills on job with excellent Interpersonal and communication skills.

TECHNICAL SKILLS:

Defect Management Tools: Quality Center, Test Director, Rational Clear Quest, Remedy (customer relationship tool) 
Automation Tools: QTP, Load Runner, Selenium
Operating System: Windows-XP, 98/2000, UNIX 
Environment: Web Based Applications, Desktop Application, Client Server
Database: Oracle 9i/10g, Sybase
Configuration Management: VSS, Tortoise (Sub version Control System)

EDUCATION

• Masters in Computer Science Engineering, Confidential University
• Bachelors in Computer Science Engineering, Confidential University

PROFESSIONAL EXPERIENCE

Confidential Herndon,VA
Role: QA Analyst Aug 12’- Present

Loan Delivery 
Lenders used this application for submitting loans or pools in Fannie Mae. Worked as an analyst in Production Support Team and to help lenders if they got any issues while submitting loans. Performed testing of the application, executed SQL queries and did in-depth analysis to confirm that application is performing as per the requirement.

• Analyzed business needs, created and developed new functionality to meet business needs.
• Worked extensively with SME’s in understanding, extracting, refining and documenting the User and Business Requirements pertaining to reporting.
• Attended walkthrough meetings with Business Users.
• Isolated and simplified problems discovered during testing so that developers can fix them easily.
• Reported UAT Test results to the management and business team with recommendations.
• Wrote SQL queries to perform the Back End Testing of the Oracle database to ensure data integrity.
• Worked in Mercury Quality Center to Write and Execute Test cases based on business requirements.
• Worked with Clear Quest for processing and implementing change request for multiple applications in production support.
• Documented the entire testing process, test metrics, assessment report, and test results.
• Worked in Production support for multiple applications and implementing Processes for quality with handling different type of issues.

Environment: Windows XP, Quality center 9.0, Oracle 9i/10g, Rational Clear Quest, Visual SourceSafe, and Web Application Production support

Confidential Jan’10- June’12
Role: QA Automation Tester

eCAMS, a web-centric Medicaid Management Information System provides a complete solution for the states to receive and process Medicaid related claims.

Responsibilities:

• Created and Maintained Automated test cases for regression testing using QTP
• Regression testing of baseline test cases using QTP for every release and recorded the variance
• Created various checkpoints for validating captured images and texts
• Improved the efficiency of automated tests using parameterization.
• Inserted synchronization points using Wait Property statement to solve any timing and window location problems that arrive during test execution.
• Performed Functionality and Regression Testing of the application using Quick Test
• Professional used GetTOProperty and GetROProperty statements to retrieve the property values of the test objects.
• Preparing Test Scenarios, Test Cases for module, integration and system testing
• Coordinated with development & test teams to review tests Plans, test cases, standards & Resolved any technical issues including User Acceptance Testing
• Preparing Test Environment to execute the test cases
• Maintained Test scripts for Automated Testing
• Interaction with the clients over management issues.
• Interaction with developers for defects fixes
• Defect management using Quality Center 9.0 and customization of access for users.
• Preparation of Weekly Status reports, Test Summary and sending them within the Deadlines.
• Achieving the defect targets and calculating the metrics
• Entered bugs/issues/enhancements in the problem database and track status and Resolution.
• Tested fixes from development.

Environment: Windows XP, Test Director, Quality Center, Visual SourceSafe, Web Application, Quick Test Pro

Confidential July’07 – Dec’09
Client: Confidential, NY
Role: QA Tester
Fpod 
Confidential is a financial services firm which has several testing projects that provides information for Morgan Stanley\'s financial reports, information on different services offered by Morgan Stanley. The testing applications encompass monitoring the Morgan Stanley websites on a daily basis for the availability of sites, browser compatibility, correct functionality and usability. FPod application is basically a management and reporting tool for SICAV mutual funds, replacing the legacy application called SMART. FPod is used by the MSIM International Funds business group for:

Responsibilities

• Analyzing the Requirements from the clients
• Participating in preparing Test Plans, Test Strategies.
• Preparing Test Scenarios, Test Cases for module, integration and system testing
• Coordinated with development & test teams to review tests Plans, test cases, standards & Resolved any technical issues including User Acceptance Testing (UAT)
• Preparing Test Environment to execute the test cases
• Analyzing the Test Cases prepared by other team members
• Involved into manual testing and Pre-Release testing of the module of the application.
• Interaction with the clients over management issues.
• Interaction with developers for defects fixes
• Testing the websites in various OS/Browser combinations
• Defect management using Quality Center 9.0 and customization of access for users.
• Preparation of Weekly Status reports, Test Summary and sending them within the Deadlines.
• Achieving the defect targets and calculating the metrics
• Reviewed documentation and contribute corrections as detected.
• Entered bugs/issues/enhancements in the problem database and track status and Resolution.
• Tested fixes from development.

Environment: Windows XP, Test Director, Quality center 9.0, Oracle 9i/10g, Rational Clear Quest, Visual SourceSafe, and Web Application

Confidential Jan’06 – June’07 
Client: Confidential, NY
Role: QA Tester 
Lima 
Lima is Liquid market analytics used by the investment team and managers under hedge funds. It is a client server application, which allows the team to

• View existing portfolios
• Various statistics at hedge funds level and portfolio level
• Capture investment decisions that are made by the investment team.

Responsibilities:

• Highly participating in client communications and gathering the requirements.
• Primary resource – for all project communication right from client side to internal Team.
• Involved in preparing test plan with test manager on every release
• Ensuring the 100% test coverage by using Quality center right from requirements to defect logging
• System, Integration & Interface Testing
• Creating Test Strategies, Test Plans , test cases based on functional specifications
• Conducting and participating in peer reviews on the test cases.
• Execution of test cases and assigning defects through Clear Quest
• Analyzing the test scripts, for which automation is feasible and communicate with Automation team
• Tested fixes from development.
• Performed Functional Testing, Usability testing, Re-testing and Regression testing
• Sending Test summary results and QA complete for the end of every release to Client groups.

Environment: Windows XP, Linux, Test Director, Quality center 9.0, Oracle 9i/10g, Rational Clear Quest, Visual SourceSafe, Web Application, and Java J2EE

Confidential Oct’04 – Dec’05 
Client: Confidential, St.Paul 
Role: Software Engineer
Impact Art
Project Impact was a client server based Claims Processing application. The project consisted of the following modules: Notices, Investigation, Damages, Financial, Legal, Inquiry, Referral, Resolution, Queues, and Help.
The processing for each module followed Claims Life Cycle and accordingly modules were tested. 
Travpro application was particularly web based application which dealt with the generation of claims for Impact Art application. This application created fresh claims with different conditions needed for any application for further executions.

Description 
Claim Summary application was basically a web application for which regression testing was performed. The application was all about verification of the pages and the calculations for certain Pages. The verifications for page names were follows: Claim Information, Insured, and Information.Financials, Claim people, Policy, Coverage s, Driver/vehicle

Responsibilities:

• Requirements study, planning & estimation
• Following up with client & Developer for query resolution
• Test plan creation, test cases creation & review
• Creations of Test cases using Quality Center
• Test execution, defect tracking & management
• Helping & motivating the members for following up various processes
• Helping team members in analyzing the issues/defects if any
• To summarize, involvement right from starting of the requirement to final production release & maintenance of the product/application
• Assisted in creating test plans/cases, test beds, suites, and scripts for exercising new build
• Identify and communicate technical problems, processes and solutions
• Interaction with Clients and developers for the issues and defects.
• Maintaining a record and documentations for better processes orientations and implementations of
• QA processes

Environment: Windows XP, Quality center 9.0, SQL, Visual SourceSafe, and Client Server

Confidential Dec’03 – Sep’04 
Client: Confidential, Hartford
Role: QA Analyst

Marsh Connect
Confidential was a web application or client portal which will allow Marsh and its customers to share information about insurances, they are involved in and also the risk undertaken. This System supports multiple languages and currencies and delivers flexible security features. Marsh connect retrieved the information from following
Applications

• Stars – Risk management information systems.
• Mina – Stores client information and their personal and account information.
• MCD – Marsh client data store is a document repository where it stores all client specific Documents.

These applications retrieves the data from centralized repository of information and then based on analyst provided metrics/criteria, creates different graphs & statistical analysis about the risks and all the information about the customers generates a PDF file document.

Responsibilities:

• Requirements study, planning & estimation
• Following up with client & Developer for query resolution
• Test plan creation, test cases creation & review
• Creations of Test cases using Test Director
• CR management using Bugzilla
• Expertise in testing application with .Net Frameworks.
• Test execution, defect tracking & management
• Helping & motivating the members for following up various processes
• Helping team members in analyzing the issues/defects if any
• To summarize, involvement right from starting of the requirement to final production Release & maintenance of the product/application
• Assisted in creating test plans/cases, test beds, suites, and scripts for exercising new build
• Identify and communicate technical problems, processes and solutions
• Interaction with Clients and developers for the issues and defects.
• Maintaining a record and documentations for better processes orientations and Implementations of QA processes

Environment: Windows XP, Quality center 9.0, SQL, Visual SourceSafe, and Dot Net Application Testing Application