SUMMARY:

• Nine years of experience in Quality Assurance and software testing
• Hands on experience in testing Web, Client Server and People soft CRM applications
• Good knowledge in Manual Testing and Automation Testing
• Working experience in both Agile and Waterfall application development environments
• Complete understanding of QA Lifecycle and SDLC
• Publishing, Financial, Telecom and Insurance domain experience
• Good knowledge in analyzing Business requirements and Preparation of Test Plans, Test Scripts and Test Cases
• Hands on experience in conducting Black box testing, Functionality testing, Regression testing, User Acceptance Testing(UAT), Integration testing and Database testing, Cross browserTesting and Mac testing of different functionalities
• Extensively worked with the defect reporting tools like Quality Center, Test director, Team Track, Clear Quest, PVCS Tracker
• Participate in Bug prioritization meetings with Development and Business teams
• Coordinate the Test execution by providing Test Matrix
• Prepare Traceability matrix and provide the time lines for test execution
• Hands on experience in Relational databases such as ORACLE and SQL Server
• Hands on experience in writing SQL Queries using TOAD and SQL developer
• Good working Knowledge in UNIX environment
• Experienced in scheduling and running the Batch jobs in UNIX
• Running the UNIX shell scripts and verify the log files and report errors
• Good Communication skills and interpersonal team abilities

TESTINGTOOLS : Quick Test Professional, WinRunner
TEST MANAGEMENT TOOLS: Quality Center 10.0, Test Director, Rational Clear Quest, PVCS Tracker, Team Track
TOOLS AND UTILITIES: MS-OFFICE, TOAD, SQL Developer, Beyond Compare
RDBMS: Oracle 7.X/8,9i,11i, DB2 & MS Access, SQL server
GUI: Visual Basic 6.0, .NET
LANGUAGES: Java, Mainframes, SQL, PL/SQL
ERP: PeopleSoft (CRM)

WEB / APP SERVERS: IIS, Web Logic, Web Sphere

Professional Experience:

Confidential, NJ Mar’08 to Sep’10
Project: Martindale Hubbell Connected
Position: Senior QA Analyst

Confidential, Connected is a global online community designed specifically for legal professional Networking. It enables lawyers to quickly connect, network, communicate and collaborate with trusted and authenticated colleagues. Connected Members can create their own GROUPS BLOGS, FORUMS and have public and confidential conversations.

Responsibilities

• Tested various functionalities in Agile application development environment
• Participate in daily scrums and highlight the issues that are blocking the test execution
• Analyzing the Business requirements andPreparation of Test Plans, Test Scripts and detailed Test Case documents
• Functionality Testing , Regression Testing, Integration testing, Database testing, User Acceptance Testing
• Cross browser Testing and Mac testing of different functionalities
• Prepared the Smoke test suite and Regression Test Suite
• For every sprint prepared detailed Test approach documents
• Prepare Traceability matrix and provide the time lines for execution
• For Regression testing running the automated Test Scripts in QTP
• Reported redesign MHC 5.0 defects using Quality Center
• Logged MDC and environment related defects using Team Track
• Created detailed defect reports for each functionality
• Verify the status of submitted bugs and participate in Bug reviews and Prioritization meetings with Business and Development Teams
• For data validations queried the ORACLE and SQL SERVER databases
• writing SQL Queries using TOAD
• Scheduling and running the Batch jobs using TIDAL
• Monitor the status of the nightly jobs and report any issues
• Running the UNIX shell scripts and verify the log files and report errors
• Actively coordinated with Change management and Dev teams in scheduling and promoting the code to QA environment
• Worked as a Subject matter expert for Martindale Connected application testing
• Actively participated in sprint planning sessions and Requirements reviews

Environment: .Net, Oracle 10i, TOAD,TIDAL, Quality Center 10.0,QTP10.0,Team Track, Blue Print,
Community Server 2009, SnagIt 9,SharePoint, UNIX, Windows NT/XP, Mac, MS-Excel

Confidential, PA May’07 Feb’08
Project: RTB (Running the Business)
Position: Senior QA Analyst

Confidential, is one of the world’s largest investment management companies. Confidential, manages Individual and Institutional investments. RTB mainly focuses on the Production Issue Management and also supports Web based Institutional application. Institutional application provides Portfolio information, Asset allocation and Fund comparison.

Responsibilities:

• Preparation of System Test Plans
• Analyzing the Business requirements andPreparation of the High level and detailed Test Case documents
• Reviewing the Turnover documents with the Business
• Preparing the Baseline documents for the Production Issues
• Conducting the After fix testing of the Production Issues
• Regression testing and Functionality testing of Confidential,’s Institutional web application
• For Regression testing Running the automated Test Scripts in QTP
• Using the SQL verify the data populated in ORACLE data base tables
• Create and Submit the Data files for the Overnight cycle
• Verify Mainframes for the System created Data files and report the differences if any
• Modify the Participant level data in Mainframes
• Reporting the defects using Quality Center
• Reporting the Environment and System related SCR’s using the PVCS Tracker
• Verify the status of submitted bugs, and participate in bug review/prioritization activities
• Worked with the Lotus Notes inspection database to communicate the Test execution results to Business
• Worked with the Peregrine Service Center to Track and Report the progress of the Institutional Production issue
• Involved in cross browser testing using Internet Explorer, Netscape and Fire fox
• Place the documents in SharePoint repository

Environment: Java 2.2, RUMBA 7.4, Lotus Notes 6.5,Quick Test Professional 9.0,Quality Center 9.2, PVCS Tracker, Oracle10i,
Peregrine Service Center 6.0, TOAD, SharePoint, Windows NT/XP, 2000, MS-Excel

Confidential,New York City Nov ’06 April’07
Project: IBD - Confidential,
Position: QA Analyst

Confidential, is a one-stop place where the requests for Staff requirements can be easily traced and monitored. It gives bankers in different roles, different benefits. Confidential, enables staffer to add deal team members when he receives the request from Project Director/Project Sponsor/Product Sponsor/Deal Team Member. Confidential, enables Staffer to approve/reject the request made by Project Director/Project Sponsor/Product Sponsor/Deal Team Member depending on capacity availability.

Responsibilities:

• Analyzing the Requirements and Writing the Test Cases in Test Director
• Manual testing of the application
• Running the automated Test Scripts in QTP
• Conducted Confidence Test and Regression Testing of the application
• Functionality Testing and GUI Testing of the application
• SQL to verify the Data populated in ORACLE data base tables (IBA Tables)
• Running the Batch Jobs in UNIX and verify the Frontend Reports
• Running the NCP in UNIX environment and verify the Data populated in Data Warehouse
• Compare the Data using the Beyond Compare (IBA & Data Warehouse)
• Worked with Test Director for defect Reporting and Tracking
• Writing the Requirements in Test Director and Mapping the Requirements with the Test cases
• Prepare Design Steps and Execution of Test Cases using Test Director
• Verify the status of submitted bugs, and participate in bug review/prioritization activities
• Involved in cross browser testing using Netscape, Fire fox and Internet Explorer
• Documented the creation of different Security groups by providing the detailed Navigation steps

Environment: Java 1.4, Web Sphere, Test Director 8.0, Quick Test Professional 9.1, Oracle 11i,
TOAD, UNIX, Beyond Compare 2, Windows NT/XP, 2000, MS-Excel

Confidential, New York City Nov ’05 Nov’06
Position: Sr. Integration Test Analyst
Project: PIP (Payee Information Portal)

Confidential, developed the Payee Information Portal (PIP) to provide multiple levels of functionality. At the most basic level, the portal facilitates information exchange. Payees will be able to access on-line information such as Account Summary, Tax Information, Agreements, Invoice information, Payment requests and Information on recently occurring business events. Information exchange includes standard on-line data displays, email exchanges, download of formatted documents, printable versions of materials, forms and instructions useful to the payee/vendors.

Responsibilities:

• Worked as a SME (Subject Matter Expert) for PIP testing
• Coordinated Test execution by preparing Detailed test execution plans and Test Matrix
• Test data setup for pre-production test environments
• Analyze Business requirements and Prepare Test Scripts and Test Case documents
• Running the Automated Scripts using QTP
• Manual Testing of the application
• Functionality Testing and GUI Testing of the application
• Integration Testing of the application
• Regression Testing of the application
• Conducted Portability testing
• Prepared the Smoke test suite and Regression Test Suite
• Running the Batch Jobs in UNIX environment and verify the results
• Running the control process in UNIX to approve the Documents in SOR (System of Records)
• SQL to verify the Data populated in ORACLE data base tables
• Writing the Requirements in Test Director and Mapping the Requirements with the Test cases
• Prepare Design Steps and Execution of Test Cases using Test Director
• Worked extensively with Test Director for Defect reporting and tracking
• Verify the status of submitted bugs, and participate in bug review/prioritization activities
• Participated in the Document reviews
• Worked with the BA’s on the Enhancements
• Prepare and maintain detailed documentation in Share point

Environment: Java 1.4, J2EE, Web Sphere, XML, Quick Test Professional 8.2,Test Director 8.0,
Oracle 11i, TOAD, UNIX, Windows NT/XP, 2000, MS-Excel

Confidential, New jersey May ’05 - Oct 05
Project: WSJ Company Research
Position: QA Analyst

Confidential, publishes the most vital business and financial news and information in it’s Flagship publication “Wall Street Journal”, happens to be the world\'s leading business publication. WSJ.com’sCompany Research offers a comprehensive package of financial data, quotes, earnings news and background information on nearly 30,000 U.S. and international companies.

Responsibilities:

• Involved in Preparation of Test Plans and Test Cases
• Manual testing of the application
• Tested the complete Functionality of the application
• Conducted Regression Testing, Portability testing and Negative testing
• Running the Automated Scripts using WinRunner
• Using WinRunner Created wrapper scripts for site wide testing
• In UNIX running the Cron Jobs
• Using SQL tested the data populating in Oracle database
• Worked extensively with Test Director for defect reporting and tracking
• Verify the status of submitted bugs, and participate in bug review/prioritization activities
• Worked extensively with BTS(Build Tracking System) for verification and Certification of the Builds
• Prepare and maintain detailed documentation in DocuShare
• Involved in cross browser testing using Safari, Netscape and Internet Explorer
• Extensively tested the applications in Macintosh operating system
• Interacted with application developers, project leaders for resolving the issues and updates

Environment: Java 1.4, J2EE, Web Sphere 5.0.1, Oracle9i, Winrunner 7.5, Test Director 7.2
TOAD, DocuShare, BTS, UNIX, Macintosh 10.3.2, Windows NT/XP, 2000, MS-Excel

Confidential,New York June ’03 APR ‘05
Position: Sr.QA Tester/Analyst
Project : MTB ( Micro Transaction Billing)

Confidential, is the largest provider of Phone line,Wireless and Internet services. SBC Provides Dial and DSL internet services with Yahoo (SBC Yahoo!) implemented Micro Transaction Billing(MTB) to create its own branded payment network among online merchants, also worked on different other Web based applications such as CRM(Customer Relation Management),TDCT(Test Data Creation Tool),AIT Business E-mail.

Responsibilities:

• Involved in Preparation of Test Plans and Test Cases
• Execution of Test Scripts
• As aExecution Facilitator Managed Run lists
• Assign Scripts, Monitor script progress and meet daily goals in execution
• Manual and Automated testing of the application
• Conducted Regression Testing and Negative testing
• Used Winrunner for Regression Testing
• Conducted Batch Testing using Winrunner
• Worked extensively with Test Director for defect reporting and tracking
• Verify the status of submitted bugs, and participate in bug review/prioritization activities
• Running the “Billing Engine” in UNIX to populate usage in account history
• Using SQL tested the data populating in Oracle database
• Worked with LDAP for checking profile information in the database
• Created New Cases and tested the profile updates with VANTIVE
• Maintain and Update data in FILENET PANAGAN
• Creation of Test Accounts for Production and Preproduction testing
• Preparation of detailed documentation with screen shots
• Validate test results and document software problems
• Involved in cross browser testing using Safari, Netscape and Internet Explorer
• Extensively tested the applications in Macintosh operating system

Environment: Java 1.4, J2EE, Web Sphere 5.0.1, PeopleSoft CRM, Oracle9i, Win runner 7.5,Test Director 7.6
ClearQuest, LDAP, PANAGAN, UNIX, Mac OS 10.1.3, Windows NT/2000, MS-Excel

Confidential, PA Aug’02 June’03
Position: QA Tester

Confidential,developed a Web based application to provide Service, Support and Sales through online. This automates online quotes, order management, service-provisioning and enquiry management process for Farmers Business Requirements.This Application also provides a very broad array of services and manages accounts, Profiles,Product knowledge, Purchase history, Service requests and service level agreements.

Responsibilities:

• Involved in analyzing specifications and preparation of Functional Test plans.
• Creation of Test cases
• Performed Manual and Automated testing of the application.
• Tested Order Management functionality
• In Winrunner used contextsensitive and Analog modes to record applications under test
• Writing SQL to see the account details in the backend.
• Plan tests with Test Director (Design Steps and RunTests)
• Worked extensively with Test Director for defect reporting and tracking
• Verify status of submitted bugs, and participate in bug review/prioritization activities
• Actively involved in production release activities
• Preparation of status reports and followup with the teams in different locations
• Effectively communicated with application developers, project leaders and managers.
• Record and document test results for test cases and suites executed
• Environment: ASP, IIS 5.0, VB-Script, Oracle9i, Winrunner7.0,Test Director7.0
• UNIX, MacOS10, WindowsNT/2000, MS-Excel

Confidential,NY Jan’02 July’02
Position : QA Tester / Analyst
Project : E-Trade

Confidential,developed “E-Trade” to facilitate secured trading for their customers.User has the access to view real time Stocks, Active Stocks, Trade gains, earnings(quarterly) and complete transactions. This system provides a flexible interface for managing customer records. The user has the access to various parts of the application and exercise options, billing inquiries, send service requests.
Responsibilities:

• Preparation of Test Plans and Test cases
• Executed Test scripts and validate test results and document software problems.
• Performed Manual and Automated testing of the application
• Conducted Functionality Testing,Regression and Negative testing
• Used Winrunner for Regression Testing
• In Winrunner scripts created Various GUI Check points, Bit map check points, Synchronization points
• Worked extensively with PVCS Tracker for defect reporting and tracking.
• Verify the status of submitted bugs, and participate in bug review/prioritization activities
• Validate test results and document software problems
• Using SQL tested the data populating in Oracle database
• Involved in cross browser testing using Netscape Navigator and Internet Explorer
• Documented repeatable failures

Environment:
Java,HTML,DHTML,Java-script,Oracle8,Winrunner6.0,PVCS Tracker, MS Word, Excel,Windows NT

Confidential,PA Nov’00 Dec’01
Position : QA Tester

Confidential, is the largest cable and telephone service provider, developed a web based application to provide complete information on different Cable and Local access services. Through this application user can place an order for a specific service, access account and usage charges and bill payments online and also can place a service request.
Responsibilities:

• Analyzing system requirements and developing Test Plans for end-to-end testing
• Creation of Test cases
• Writing Test Scripts and execution of scripts
• Preparation of Check lists
• Preparation of detailed documentation with screen shots
• Validate test results and document software problems
• Performed Manual testing of the application
• Tested all the Hyperlinks and Bitmap links in the application
• Regression testing of the applications
• Reported Bugs with Lotus Notes
• Verify status of submitted bugs, and participate in bug review/prioritization activities.
• Effectively communicated application developers, project leaders and managers.
• Environment: ASP,IIS,VB Script, Lotus Notes, MS-Word,MS-Excel,Oracle7.3,Windows NT/2000

Education:

Training:

• Post Graduate Diploma in Computer Applications
• Diploma in UNIX,ORACLE,VISUAL BASIC from(National Institute of Information Technology)