SUMMARY OF QUALIFICATIONS:

• Over thirteen years of hands-on experience in all aspects of Software Quality Assurance including manual and automated testing, software validation and certification.
• Emphasize on testing large scale web-based data-driven business applications of an enterprise scale.
• Solid working experience with financial applications, investment, educational, ETL/data warehouse and health care products.
• Ability to shift priorities and adjust schedules while focusing on critical test objectives in extremely fast paced agile environment.
• Experience leading distributed and off shore project teams.
• Very passionate about software quality and continuous improvement efforts.

Automated Test Tools: QTP, WinRunner, SilkTest, Selenium IDE
Languages: Visual Basic, 4Test, SQL, HTML
Operating Systems: Linux, Solaris, Windows 95/98/NT/2000/2003/XP/Vista
Databases and DB Tools: PostgresSQL, SQL Server, MySQL, Oracle,MS Access, MSQuery, SQL Enterprise Manager, SQL Plus, Informix, DB2,
Other Tools: Visual SourceSafe, cvs,svn, git,AutoCAD v12.0

PROFESSIONAL EXPERIENCE:

5/2011 - 2/2012 Sr. Quality Assurance Engineer
Confidential, Foster City, CA

• Performed data analysis and validation of Visa statistical reports and dynamic dashboards created using Microstrategy platform.
• Created comprehensive test documentation including test cases, test matrix, test spreadsheets, and data structure maps required for complete test coverage.
• Wrote and maintained a library of complex SQL queries required to validate report systems.
• Analyzed report layout, attribute usability and formatting properties; discussed system improvements with product and development teams.
• Worked closely with product and development teams to gain sufficient product knowledge in order to cover use cases and failure scenarios.
• Escalated issues and monitored resolution progress while handling and delivering critical projects on time, within budget and with quality.

10/2008 - 04/10 Quality Assurance Engineer
Confidential

• Responsible for complete functional testing of bank applications designed for branch and ATM support as well as internal management systems.
• Perform extensive stored procedure testing by simulating various database states and asserting the expected result.
• Create and maintain a database of queries for database seeding, import or recreate test data based on specific test tasks.
• Used informatica tool to compare data after ETL execution, regressed product functionality.
• Performed analysis of various financial reports, validated data and verified compliance with business requirements.
• Write comprehensive test documentation including detailed test plans, test cases and test scenarios based on functional specifications.
• Work closely with development and product management teams in order to define, document and validate product requirements.

09/2007-09/2008 Quality Assurance Engineer
Confidential, San Francisco, CA

• Responsible for extensive testing of health care application designed to streamline efficiency and effectiveness of the medical call center.
• Performed full unit and functional testing of SQL Server stored procedures based on business requirements: executed store procedures and analyzed result, performed unit level testing and debugging, verified proper data recovery via rollover scripts.
• Designed custom SQL queries in order populate database with required test data, maintained a set of queries for database validation.
• Analyzed comprehensive Business Intelligence reporting system: verified data accuracy and completeness against specifications, tested performance under various load conditions.
• Performed complete functional and regression testing of product GUI: developed detailed test cases to verify that product functionality meets customer and technical requirements, validated data output, troubleshot issues and monitored system logs for errors.
• Wrote project specific test plan documentation, drove projects through deployment, raised concerns and identified risks on early stages of release cycle.

5/2003 - 5/2007 Senior Quality Assurance Engineer
Confidential, San Francisco, CA

• Responsible for manual and automated testing of WagerWorks Internet solution that enables established casino companies to leverage their market position and brand equity online
• Monitoring product server logs, identifying and inspecting product functional and configuration problems; providing stack traces and additional debug information to the developers.
• Developing and maintaining SILK scripts to automate GUI functional testing task and performance measurements.
• Writing a number of SQL queries used for verification of data accuracy, performing data integrity analysis, executing stored procedures for test data manipulation.
• Maintaining test documentation: developing test plans, matrixes, cases, scripts, data, etc
• Served as a Lead for several major product releases; provided project schedules, coordinated build implementation and task assignment, reviewed test cases, escalated issues for faster resolution.

4/2001-5/2003 Senior QA Engineer
Confidential,Oakland, CA

• Responsible for testing numerous applications that help school students prepare for college admission and take test like SAT, ACT, PSAT. Applications developed on the cutting edge of Microsoft technology - Active Directory, XML, .NET, COM/COM+, IIS
• Leaded testing of Content Authoring Tool that creates content with the help of XML editor that makes it possible to transition from Word documents to web pages.
• Took part in introducing structured process - communication between development and QA. Created a chart that defines Bug Tracking process
• Maintained version control through VSS
• Migrated code from the development environment to the QA environment using VSS and Y2K server.
• Created, manipulated and modified test data using Enterprise Manager. Created and ran numerous SQL statements.
• Wrote Test Documentation including detailed Test Plans and Test Cases.

06/2000-04/2001 Quality Assurance Analyst
Confidential, Menlo Park, CA

• Tested applications developed for Options Link service. Options Link offers E*Trade customers, numerous corporations and their employees, ways of handling their investments, transactions on the web, by phone or with the help of customer service representatives
• Responsible for End to End testing of multiple web based and client server applications including voice recognition systems.
• Wrote SQL queries for verification of data correctness in the database.
• Took part in the process of designing a new product. Introduced several ideas that changed some of the business concepts of the application and made it more versatile and user-friendly.
• Created and configured test accounts by manipulating data to generate and simulate certain test conditions.
• Worked closely with Development Team during all the phases of the project.
• Provided feedback to the members of the group in an ongoing manner
• Created test plan and test cases documents

02/1999 - 06/2000 Quality Assurance Analyst
Confidential, Foster City, CA

• As a member of information Application Test team, supported various applications developed for Visa On Line Service. Visa OnLine offers Visa Members a gateway to news and secure electronic communication as well as access to member services and business applications. Provided full cycle of Quality Assurance for the following products:
• Service Quality Reporting System, Visa OnLine web application that allows users to dynamically retrieve Service Quality Reports in the form of tables and charts.
• VVA (Visa Vue Advantage) - a flexible client - server program that gives in-depth information about cardholder spending patterns merchant transaction data, and card business operations.
• AP OpCert - Visa On Line Operating Certificate Application that allow Visa International's Asia-Pacific Principal Members to report their card and merchant quarterly statistics
• Wrote and ran SQL queries to verify the correctness of data in the tables
• Wrote a number of analytical test documents for various projects including Y2K Compliance test plans, Findings Reports, functional test plans and matrix.
• Provided analysis of business requirements, design documents for VVA (Visa Vue Advantage) application
• Coordinated with developers in order to debug and resolve issues.

07/1998-11/1998 Software QA Engineer
Confidential, INC Fremont, CA

Performed platform testing for the applications in Win95, Win98, WinNT 4.0 Full functional testing for Compton's Interactive Encyclopedia. Tested application installation. Reviewed system functional specifications. Prepared bug reports, tracked issues and verified bug fixes. Collaborated with development team on analyzing applications problem and enhancements.

EDUCATION:

Classes in Computer Science
BS in Mechanical Engineering

PERSONAL: US Citizen