Qa Analyst Resume
NJ
Summary:
- Over 4 years of experience in manual testing on Sales Force / CRM applications in the Pharmaceutical/Healthcare industry
- Good understanding of QA methodology, Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle
- Diversified experience in testing at every phase of the development process: Functional, Module, Integration, Regression, Volume, User-interface, Acceptance, End-to-End and performance testing.
- Expertise in SQL programming and well versed with Backend Testing for Database integrity by executing complex SQL queries in the backend database tables.
- Expertise in developing test plans and test cases utilizing Business Requirements and Traceability Matrix and finally preparing Test Summary Reports.
- Excellent interpersonal skills, proven team player and ability to deliver under tight deadlines and resource constraints
- Ability to closely work with BA’s, DBAs, Admins and Developers
- Expertise in project management using Quality Center
- Good understanding of PDMA Compliance and DEA Rules & Regulations
Educational Qualifications:
- Masters in Computer Applications (MCA
Technical Skills:
Tools: Clarify 6.0 (Bug tracking tool), Surround SCM 5.0, Quality Center 9.0
Platform: Windows 2000/XP, Windows CE 6.0 (for Mobile/handheld devices)
Database: Oracle 9i/10g, SQL Server 2005, Sybase Central 7.0
Front-End/GUI: SFA/CRM (Mobile Intelligence 4.x/5.0), Sample Guardian, Org. Manager
Languages: PL/SQL, C, C++, VC++
Others: Microsoft Office Suite, .Net 2.0/3.5, IE 6.0/7.0, IIS, SOPs
Work Experience:
Confidential,NJ March, 2006 – June, 2010
Role: QA Analyst
Cegedim Dendrite is the world\'s leading CRM provider for the healthcare sector. It develops exclusive databases (one-key) and high value-added software solutions, specifically designed for pharmaceutical companies.
Their key product, Mobile Intelligence, is a comprehensive, web-enabled product suite that improves communications, optimizes promotional activities, and streamlines new product launches of pharmaceutical companies. It provides sales forces with a single, centralized location from which to access product information, evaluate competitors, record call and interaction with Healthcare professionals, and access physician databases.
I have worked on several projects during the implementation of MI (Mobile Intelligence) for different clients, including Abbott, Schering Plough, Lilly, Johnson & Johnson, Procter & Gamble, Allergan, Covidien, Otsuka Pharmaceuticals, Meda Pharmaceuticals, Health Point.
Responsibilities:
- Participated in project meetings with TPM, Developers to analyze and understand the Business requirements, enhancements and modifications
- Participated in estimating testing efforts and planning releases.
- Developed detailed documentation, including test plans, traceability matrix, test scripts, and test summary report.
- Performed functional, module, integration, regression, system and performance testing.
- Closely monitored and validated database updates.
- Conducted acceptance testing of system screens and modules, ensuring proper functioning of front-end objects and screen navigation.
- Performed end-to-end system testing, ensuring successful data transition from front-end application to back-end database
- Implemented testing strategy for verifying database table structure and data types and comparison with import/export flat files
- Used JIRA and Clarify for reporting Defects and Defect Tracking.
- Delivered Performance Assurance report (TSR) at the end of each release.
- Build and manage relationships with offshore testing team, providing training in system functionality, testing scope and testing methodology
Environment: Windows 2000/XP, Windows CE 6.0 (for Mobile/handheld devices),
.Net 2.0/3.5, IE 6.0/7.0, IIS, Oracle 9i/10g, SQL Server 2005, Microsoft Office Suite, JIRA,
Clarify 6.0 (Bug tracking tool), Surround SCM 5.0