SUMMARY
8+ years of experience in IT industry as a Quality Assurance Engineer. Hands on experience in creation and execution of QA and testing processes, test strategies and plans, bug documentation and regression, bug tracking system development, performance testing, front-end GUI testing of Mobile app,Web-based and Client/Server applications. Enjoy working collaboratively with testers, developers and other team members in testing complex projects and in the overall enhancement of software product quality. Worked on a variety of projects and have acquired strong interpersonal & analytical skills.

• Strong analytical and interpersonal skills and pro-active with strong trouble shooting and problem solving skills
• Hands-on experience on all phases of QA Life Cycle and strong knowledge on all phases of SDLC.
• Experienced in all phases of Black Box testing including Functional, Integration and Regression and Performance Testing.
• Mobile QA experienceincludescross-platform testingofmobile applicationsin different devices andmobile operating systems(iOS, BlackBerry, Android) along with extensivefront-endGUItestingusing software emulators.
• Experienced in Smoke Testing, database testing in MS SQL and UAT Testing.
• Experienced in Defining testing methodologies,Designing Test Plans, Test Cases, Test Case execution, Test Summary Reports, Defect Management, Status Reporting and Metrics Reporting
• Experienced in Requirement analysis, Business cases analysis, Use-case analysis, Change Management processes and Configuration Management processes.
• Experienced in Test Management using Quality Center, Test Director, Clear Quest and Bugzilla.
• Experienced in schedule, participate and lead in meetings with Project Manager, Developers, and Business Analysts during all phases of QA life cycle.
• Experienced and ability to work as a team member, team lead and as individual tester.
• Experienced in setting up the test environment by installing and configuring the automation & integrated test management tools like Test Director and Test Manager.
• Expertise and experience in standard Software SDLC methodologies including Waterfall model, and Agile methodology.
• Highly Innovative, researching new products and industry methodologies, provide inputs in the development of new concepts, techniques, and standards.

EDUCATION

• BS in Computer Science
• VISA STATUS: Citizen

TECHNICAL SKILLS

Testing tools: Win Runner, Load Runner, Quick Test Pro, Test
Director, Quality center, and Test Manager, Bugzilla.
Databases: Oracle, MS-SQL Server, SQL, MS-Access
Languages: C, C++, Visual Basic, HTML, SQL, SOAP, Java Script, XML, Java.
Web/Application Servers: BEA Web Logic, Apache Tomcat, IBM Web Sphere.
Operating Systems: Windows XP, Vista, UNIX, VMWare workstation.
Defect Tracking/ Configuration Management: PVCS Tracker, Rational Clear Quest, Rational Clear Case, JIRA and Bugzilla.

PROFESSIONAL EXPERIENCE

Confidential, Jul 2011 - Till Date
San Jose
QA analyst/Mobile tester

The purpose of this Android application is to allow Loan Originators to access their loan data while out of the office. The solution makes it easily get status updates and view loan detail for their in-progress loans by accessing the data remotely from their Point or Point Central systems. In addition, the user will be able to initiate a new loan file while out of the office.

Responsibilities:

• Analyzed functional requirement documents and was involved in all phases of project lifecycle.
• Handle the tasks of developing testing procedures to provide support to mobile browsers and devices
• Responsible for generating standard solutions to solve issues in mobile technologies and applications
• Perform responsibilities of testing the mobile testing tools and identifying the tracking systems
• Perform responsibilities of testing devices.
• Performed responsibilities of assisting in the development and maintenance of mobile application platform
• Performed the tasks and supporting the development of mobile apps applications.
• Documented test cases using HP Quality Center and provided bug reports to management in Buzilla.
• Performed application testing on Android/iphone devices (iphone, galaxy notes, Samsung galaxy s and s2 etc).
• Comprehensive knowledge of video image processing, structured test plans, and wireless communications
• In-depth knowledge of Mobile Internet Device, test bugs, and embedded systems.
• Possess excellent communication skills with strong analytical and troubleshooting skills
• Familiar with the latest emerging mobile designing technologies.

Environment: QA Process, SQL, Java, XML, MS Office Suite, HP Quality Center, Bugzilla, Device Anywhere, Microsoft Office Suite, Agile methodology, Mobile platforms; Android, and iOS.

Confidential, IL Nov10 - Jun11
Mobile Tester

Description: Confidential, allows you to access account information and make transactions from your phone\'s web browser Optimized for mobile use. Confidential, Introducing its Web application Features into Mobile banking let you provides fast, free, and secure access to your accounts. Pay bills, Transfer funds, Bank Mail, View balance information, Find Branch Locator. I was involved as a mobile tester for testing the ATM locations, Paying bills online and Transferring funds to ensure the accuracy and the integrity of the Mobile Banking.

Responsibilities:

• Assisted QA lead withwalkthroughto stakeholders(including the design team, the business analysts and the project management team) tobase-linethetest plan andtest casesof the project.
• Solid experience in conductingfunctional testing,component integration testingandGUI testingto measure the level of success of the application. Other types of testing include; usability testing, compatibility testing, navigation testing and web integration testing.
• Performed testing the functionalities ATM Locations, Paying Bills Online and Transferring Funds on mobileoperating systems iOS, BlackberryandAndroid.
• Proficient withHP Quality Center (QC)andBugzillato report andbug-track defectsalong with effectively communicating with developers to troubleshoot bugs until satisfactory resolution. Also utilized QC to create detailedtest results reports.
• Solid experience in utilizing mobile emulatorDeviceAnywhereforfront-end GUI testingandnavigation testingto the application in differentmobileoperating systems iOS, Blackberry andAndroid.
• Generating the Daily Test reports about Test status and Defects summary.
• Participated in weekly assessment meetings with business analysts and developers.

Environment: QA Process, SQL, Java, XML, MS Office Suite, HP Quality Center, HP Quick Test Pro, HP Load Runner, Bugzilla, Device Anywhere, Emulator, Microsoft Office Suite, Rational Unified Process (RUP), Mobile platforms; Android, Berry Black and iOS.

Confidential, CA Oct 08 - May 10
QA Analyst

Description: This is Store Vision Teller (SVT) application. It provides customer with various services like deposits, withdrawals, Mortgage payments, credit card payments Gift card sales, Loan payments, Money Orders, Travelers Checks, Express send transactions, Global Remittance, Batch Processing, Foreign currency, wire transfers, Savings bonds, Transfer funds between accounts, Holds on accounts. Teller can even file any unusual activity of customers in UAR, MIL, and CTR. This is a Client server application.

Responsibilities:

• Worked in AGILE/SCRUM environment and familiarized with the AGILE terminology.
• Worked closely with developers in resolving the issues and understanding the functionality for future reference
• Involved in daily status meetings and weekly team meetings.
• Created business process test plans and test casesbased upon use casesusing Mercury Quality Center.
• Performed Functional, Integration, End to End testing phases.
• Tracked defects in JIRA and Clear Quest reported them to developers for fixes.

Environment: Oracle, Mainframe, QA Process, JIRA, Agile Methodology, UNIX, SQL, MQC, AIX, C++, Java, XML, MS Office Suite, UNIX, Clear Quest.

Confidential, CA Nov 07 - Aug 08
QA Engineer

Description: The Commerce 1.3 Project is the third installment of B2B Commerce Enhancements in the My Business application. New enhancements have come Through 1.3 functionality. A customer service can be decided what (Plans, Phones, Features, Accessories etc) a customer to shop in MB using the Content Management suppression settings and also a customer can purchase more than one phone using the bulk order. This is the billing and shipping for the customer purchase and keep tracking the shipping order.

Responsibilities:

• Documented test cases corresponding to business rules and other operating conditions.
• Done the ADHOC testing to give the Quick status for the application.
• Performed Functional, Integration, End to End testing and User Acceptance testing phases.
• Executed the SQL Queries in SQL Navigator to test the bulk order process in the database.
• Performed the XML validation of the bulk order through the SQL Navigator.
• Wrote and Managed test plans and Test cases in Mercury Quality Center.

Environment: Oracle, QA Process, J2EE, UNIX, Water Fall Methodology, SQL, MQC, Solaris, Windows XP, C++, Java, XML, MS Office Suite.

Confidential, Jun 06 - Oct 07
QA Tester

Description: Bank of America is the largest commercial bank in the United States by both deposit and market capitalization. I was involved in testing home loan application developed to capture all information needed to process a mortgage loan. It is designed to be completed by the applicant(s) with the Lender\'s assistance. This application captures the borrower/co-borrower signatures as well as optional information for government monitoring purposes and generating reports such as current previous credit lines, payment history, Fraud history, and business history.

Responsibilities:

• Created test plans and test casesbased upon use casesusing Mercury Quality Center.
• Extensively used variousUNIXcommands for verification of the contents of log files.
• Ensured data integrity, data type, data correctness, data size, and data completeness through testing procedures usingSQLqueries and scripts.

Environment: Mercury-Quality Center, HTML, Scrum Methodology, UNIX, C, XML, JAVA, J2EE, Soap Scope, Windows XP, SQL, TOAD, java script

Confidential, CA Feb 05 - Mar 06
QA Engineer

Description: Confidential, is one of the leading banking institutions, which provides customized solutions for business and personal needs. The project was to upgrade the existing system that involves testing customer personal services that maintain functionalities like online banking, online image checks and statements, electronic funds transfer, direct deposit, online wire transfer and stop payments. I was also involved in functional and load testing to validate number of concurrent users to login and defect reporting.

Responsibilities:

• Created test plans and test casesbased upon use casesusing Mercury Quality Center.
• PerformedGUI and functionality testing of the web application on Windows and UNIX.
• Performed various SQL queries manually and using TOAD to fetch information from database.
• Tracked defects in Mercury Quality center and reported them to developers for fixes.
• Developed XML Test cases using XML Spy.
• Manipulated XML files to create Test Cases for Web Services Testing.
• Submitted XML request to the Web services and analyzed response XML
• Trouble shoot Log4j files to analyze errors experienced during testing.

Environment:Windows XP, UNIX, Oracle, Mercury Quality Center, TOAD, C++, Java, Agile Methodology, XML Spy.

Confidential, NJ June 03 - Dec 04
QA Engineer

Description: Confidential, of America, one of the largest life insurance companies in the U.S. These companies offer a variety of products and services, including life insurance, property and casualty insurance, mutual funds, annuities, pension and retirement related services and administration, asset management, securities brokerage, banking and trust services, real estate brokerage franchises, and relocation services. Worked on the testing the implementation of Life Pro application.

Responsibilities:

• Involved in development and implementation of Test cases, Test plans, Test data and Test scripts for manual testing for the web site.
• Involved in performing various kinds of testing like System testing, and User Acceptance testing (UAT).
• Involved in the complete QA Lifecycle activities like Pre-testing phase, acceptance testing phase and testing phase.
• Wrote Test plans, Test cases and logged the defects using Mercury Quality Center.

Environment: C++, Oracle, SQL, MS Office Suite, Windows, Java, Waterfall Methodology, Mercury Quality Center, UNIX.