Position Sought: Sr. Software Test Analyst, Sr. Software Test Engineer, Sr. QA Analyst

Professional Experience

Sr. QA Analyst, Lead, Confidential. Broomfield, CO PERMANENT 09/2007-09/2012

• Develop comprehensive quality test strategies and plans for all assigned development projects including the construction of data sets, testing environments, test cases, and scripts/procedures. Analyze results of completed tests and provide all findings to the development team for resolutions. Monitor the resolutions of all defects noted.
• Provide technical leadership to a team of other Quality Analyst associates by providing mentoring and in-depth knowledge of quality management. Mentor and coach in the use of quality management processes and tools.
• Coordinate the workflow within the function by assigning resources to projects, monitoring progress, and adjusting workload balances as needed.
• Perform research, risk assessment, and impact analysis evaluations from a quality perspective.
• Participate actively with the business analysts and software engineers throughout project life cycles to understand business applications. Build quality processes into the design of applications.
• Execute test plans according to the defined plans. Responsible for managing the execution of test plans including assigning testing tasks and reporting statuses to the project manager and quality manager management.
• Provide sign-off for acceptance for projects that have satisfactorily completed quality test plans.
• Assist other team members in carrying out tests of other systems as needed including documentation and analysis of results.
• Define opportunities to re-engineer standardized processes in the software quality assurance function. Participate in the re-engineering of the processes and best practices.
• QA lead on a project to migrate NetSuite to Salesfoce.com, maintain QTP automation scripts written for Salesforce.com, set-up a subscription program with Best Buy, add PayPal to the webroot.com website, migrating webroot.com from php4 to php5, refactor webroot.com custom shopping cart.

Sr. QA AnalystConfidential, 10/2006 – 09/2007

• Successfully lead the QA effort to add PCI compliance requirements to customer data encryption methods on Symantec’s Customer Renewal portal (shopping cart)
• Responsibilities included developing, executing and managing test plans and test cases.
• Conducted several code reviews which helped improved product quality by identifying coding and architectural defects early in the development process.
• Mentored Junior QA analyst in Testing Methodologies, Test Execution, Defect Tracking and Resolution and communication skills.
• Executed Load testing, with LoadRunner, during major projects.

Sr. Software Test Analyst IV, Confidential. Austin, TX PERMANENT 07/2005 - 06/2006

• * Lead a team of local and regional global off-shore) Test Analysts in the standardization and verification of CSS web based applications and their transfer to IT Software Application Support.
• White box, black box, functional, integration, system, user acceptance, load and regression testing, manual and automated.
• Data Generation Team Lead – form, organize and lead a group of Software Test Analysts in the creation of a process to provide data needed for projects within the BIS Software Test Group.
• Application Test Lead end-to-end testing of factory controls in Dell’s newest and largest facility, built in Winston Salem, NC.
• Mentor junior analysts on risk-based testing, requirements to test case traceability, defect tracking and test script automation.
• Work is on cross-functional projects that affect multiple IT applications and segments.
• Lead in analyzing project requirements and design.
• Select methods, techniques and evaluation criteria for obtaining solutions.
• Interact with other testing members, manager and extensive interaction with development, project management, business partners and external vendors/suppliers.
• Perform estimation efforts on complex projects and tracks progress.
• Works on the highest level of problems where analysis of situations or data requires an in-depth evaluation of various factors.
• Draft and revise test plans and scripts. Execute test scripts according to application requirements documentation. Debug and log defects.
• Document, evaluate and research test results. Retest software corrections to ensure problems are resolved.
• Identify, recommend and implement changes to enhance the effectiveness of quality assurance strategies. Contribute to the Testing Process definition, documentation and implementation.

Sr. Test Eng., Confidential, Springs, CO 8/2003 –1/2005

• Lead test related activities on new product development.
• Serve as an active member of new product development teams with the responsibilities of ensuring design for testability and development of test deliverables to production. Test deliverables included the development of: test methods, procedures, automated tests using software (LabView), test equipment/fixtures, setting up production test areas and providing technician training.
• Provide technical support for production test related issues as well as customer field problems. This includes doing root cause analysis on re-occurring test failures and leading corrective action efforts.
• Initiate, justify and implement test-related enhancements needed for increased
• Production capacity, improved test yields, reduced cycle time and opportunity for error.
• Interface between Manufacturing and other departments/suppliers in regards to test related functions.
• Mentor other test engineers and technicians.
• Independently identify and solve technical and test related issues with little or no supervision or direction, and follow through to completion.

Sr. QAAnalyst, Lead - Confidential 11/1999 –7/2002

• Data Warehouse Test Group Leader. Introduced "The Neighborhood" and "Local Access" campaigns.
• Lead a team of QA Analysts responsible for the systems requirements validation of the Mass Markets IT Informix data warehouse, a business critical, large scale, and multi-platform system. IBM SP2, AS400, ETL, Sun Solaris UNIX, AIX UNIX, batch, C, Informix, SQL, SED, AWK.White box, integration test, system test, user acceptance testing, and regression testing.Automated testing using UNIX Batch files. PVCS Tracker defect tracking.
• Provided estimates of Level of Effort, plan work and identified resource requirements.
• Designed master test plans and schedules. Lead analysts in system test planning, execution, validation and reporting.
• Defined Test Plan and Test Procedure requirements. Developed automated test tools, as needed. Set up and maintained test environments. Defined a revision control process for managing system test cases and test documentation.
• Tested and critiqued software components and interfaces in technical depth, wrote test programs to assure quality, and developed test tools to increase effectiveness. White box, black box, unit test, system test, user acceptance test, regression test. Identified and tracked defects; reported project outcomes to the project team.
• Identified test design and implementation improvements, ran pilot projects to measure their impact, and drove adoption across various product development teams.
• Participated in Requirements Analysis Review, Technical Reviews, and conducted Peer Reviews.
• Mentored Junior Analysts.

NPI Test Engineer –Confidential 1/1992 –12/1998

• Oversaw the product transfer from design to manufacturing.
• Lead design reviews for manufacturability, testability, and serviceability.
• Defined, developed, documented, and implemented the production test plan, equipment and software for an $80M product line. Production testing included testing of; low voltage power supplies, IBM PC compatible mother boards, video graphics adapters, LC Displays, modems, hard disk drives, floppy drives, USB ports, serial ports, keyboards, NICs and custom data acquisition hardware.
• Experienced with all aspects of product development including high level electrical theory and mechanical design along with knowledge of manufacturing and quality engineering. Schematic capture in a HP UNIX environment and printed circuit board proto-type turn-on.
• Provided the necessary engineering support and coordination of prototype builds to ensure that new assemblies were completed on time and on budget.
• Provided feedback to appropriate engineering and support groups to ensure smooth transition from prototype to production.
• Reviewed and interpreted customer specifications. Provided engineering expertise for all technical issues related to the customer\'s product.
• Gathered, understood and converted customer data into usable information. Verified that specifications conformed to customer, industry and company standards.
• Selected and programmed manufacturing equipment to build product.
• Developed automated tests using Mercury WinRunner on Win98, C++ applications. PVCS Tracker defect tracking. Wrote custom tests using C, C++ for embedded firmware, and hardware in a HP UNIX environment.
• Assisted manufacturing with the first run of product.
• Developed specialized tools to ease assembly and test.
• Developed and executed assembly/test strategy for new products including DFx analysis and feedback.
• Supported the transition of customer\'s products to manufacturing and participated with peers to ensure successful handoffs.
• ISO 9000 Internal Auditor, Product Life Cycle Definition Team Contributor.

MFG Sustaining Eng. – Confidential 6/985 –12/1991

• Provided fast, effective support on all customer hardware and firmware sustaining issues.
• Assessed processes and structures in place and made appropriate changes to improve upon product manufacturing and test methods, yield enhancement, product characterization, production documentation and training programs.
• Directed a team of technicians to monitor and analyze processes to identify opportunities for process improvement and variability reduction.
• Performed quality control, quality assurance and auditing, discrepant material disposition and root-cause corrective action follow up for product-related failures and issues.
• Participated in major product upgrades on HW and SW including making changes to
• Product hardware and software design, testing of design changes and release of product for shipments.
• Reviewed and approved all drawing and specification change requests before production release.
• Evaluated and approved design changes, specifications, and drawing releases. Ensuredthat document changes were reviewed with respect to effect on fit, form, and function.
• Worked with purchasing, materials engineering and suppliers to determine acceptable substitute components.
• Supported Commodity Team process in supplier selection, performance, and cost reductions. Defined and implemented key measurement points that lead to improved production cycle times.

Education

BSEE, Confidential University , 
MBA studies, Confidential University

Specialized Skills & Training

• Creative People Management, Negotiation Skills, PACE Project Management
• Statistical Process Control, TQM, ISO-9001, CMM
• OmnitureTest and Target, Eloqua, OANDA, Salesforce.com, Oracle EBS, SAP, Cybersource, Digital River, RightNow, Linkshare, Refer a Friend
• PVCS Tracker, Test Track Pro, Test Case Management, Requisite Pro, Perforce, Harvest, HP Test Director/Quality Center, HP Quick Test Pro, HP LoadRunner, Selenium IDE/RC, Query Analyzer, SOAP UI, VMware, Web Services, HTTP Sniffer, Target Process, Rally
• Informix, MS SQL Server, My SQL, Oracle, Ab Initio
• C, C++, firmware, Java, PHP, HTML, SQL, AWK, SED, Web Services, XML, middleware,
• Firebug, XPath, browser testing
• Windows, Solaris UNIX, IBM SP2, IBM AIX UNIX, HP UNIX, Linux, Proprietary Operating Systems and Firmware, Apache
• MS Office, PowerPoint, Project, Visio, Excel, Sharepoint, Confluence
• Agile, Waterfall, Iterative