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Qa Admin Resume

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Washington D, C

PROFESSIONAL SUMMARY

  • Over 8 years of diverse IT experience as a QA Admin Coordinator, Lead and Tester, this includes manual testing and automation testing.
  • Extensive experience in the testing aspects of Oracle Applications modules (AP, AR, GL, PO, System Administration, Federal Administrator)
  • Oracle Certified in SQL.
  • Experience in testing Client/Server, Multi-Tier, Web-Based, Financial and Commercial standalone applications
  • Extensive knowledge of all stages of the Software Development Life Cycle (SDLC) and working knowledge with CMMI level projects.
  • Good experience of working with the QA methodologies and processes
  • Experience in writing Test Plans, defining Test Cases, developing and maintaining test scripts, analyzing the results of scripts
  • Experience in Black Box, Functional, System, Integration, Regression, Performance, Load, Stress, Data Driven, Back End/Front End and User Acceptance Testing
  • Expertise in creating the test suite to perform regression testing across various releases and builds.
  • Extensive experience in performing Manual and Automated Testing.
  • Proficient in using Mercury provided automated testing tools such as QTP, LoadRunner and Test Director
  • Experienced in using Rational Suite and Test Manager
  • Proficient in using bug tracking tools
  • Experience in Installing, Configuring and Administering Mercury Automated Testing Tools
  • Proficient in business requirements gathering, gap analysis, documentation and testing of Oracle Financials and Procure to Pay modules.
  • Experienced in migrating code from instance to instance using version control software Rational Clear Case and Rational Clear Quest.
  • Possess Strong Analytical and Comprehensive problem solving abilities, coupled with self-motivation and result oriented collaborative thinking.
  • Able to plan, monitor, support and deliver on time while within the budget in high pressure environments.

EDUCATION:

P.G. Certificate in Computer Applications
B.S. in Computer Science

Technical Skills

Testing Tools:QuickTest Pro 9.1/10.0, WinRunner 6.5/7.0/7.5 & LoadRunner 6.5/7.0/7.5 , Rational Suite - Test Manager
Languages: SQL, PL/SQL, C,TSL, Java, XML, UML
Database:Oracle, MS SQL Server 2000, MS Access
Operating Systems:UNIX (Sun Solaris, AIX), LINUX, Windows (98/NT/XP), MS-DOS
Software Tools:Toad, SQL*Loader, Data Loader, Cognos, Discoverer 2.5/4i, MS Project, MS Office, Visio, Rational Clear Case, Rational Clear Quest, Team Track
GUI's :Visual Basic, Front Page
Bug Tracking: Mercury TestDirector 6.5/7.0/7.5, PVCS TRACKER, Empirix, Bugzilla
Web-Technologies: HTML, XML, ASP
Scripting: JavaScript, VBScript
Tools: MS Office, MS Excel, MKS

Professional Experience:

Confidential, Trenton. May 2012 - Present
Role: Sr.QA Functional Analyst

MATRX HP Project: Played a major role in testing Interfaces transitioning from Mainframes into a very effective Web Product which mainly deals with Titles, Plates, Reports, Registrations, Payments and Refunds

Responsibilities:

  • Extensively used Test Director for Test plan and test case preparation, Execution of test cases
  • Good Knowledge of Test Director to verify, validate, update and associate the Requirements, Design Documents, Use Cases, BR 100 Documents and for any ongoing and upcoming Enhancements
  • After successful release of projects, developed automation scripts using QTP 9.2
  • Conceptualized, recommended and led efforts to reduce defects in Payments and drove the refactoring of test case and test plans to meet stringent delivery timelines.
  • Analyzed test results, and worked on the Defect Cycle process
  • Tested critical bug fixes including critical fixes and coordinated with developers in release of bugfixes meeting tight timeline.
  • Ensure that all the test cases are updated in the Quality Center along with Master test plan.
  • Responsible for certifying the quality product from QA to production.
  • Testing of features scheduled for release and also involved in UAT Testing.
  • Closely worked with development team/Technical writing team to ensure documentation is available and is always current
  • CORE COMPETENCIES included Strategic & Operational Planning, QA Strategy, Definition & Execution, Test Automation Design Best Practices, Team Development & Leadership, Metrics & Status Reporting, Processes, Procedures & Standards Design, Risk & Issue Management, Release & Change Management, Performance, Load, System, Functional, Systematic, Requirements, Unit & User Acceptance Testing (UAT) using Rational and HP Tools

Environment: MATRX Build Release 7.4, Release I, Release II, Release III

Confidential, Washington D.C. July 2009 - May 2012
Role: QA Admin Coordinator and Functional Analyst

Working and leading multiple projects related to Department Of Education's Grant Administration like G5, e-Admin, e-Application, e-Grants, e-Reader, e-Reports and Oracle Applications. I was involved in the Software Development Life Cycle (SDLC) of all projects starting from Estimation to Test Execution.

G5: The purpose of this project was to enhance G5 and to test the if G5 supports Grant Administration and Financial System. Grantees request Payments and access grant accounts to obtain current payment information through G5.

Good knowledge of QTP, Load runner, TOAD, Mercury Quality Center, Rational Clear Case, Rational Clear Quest, Rational Requisite-Pro, Test Manager, SQL, PL/SQL, JIRA .

Responsibilities:

  • Test plan and test case preparation, Execution of test cases and logging defects
  • Played a major role in transitioning the companies software development practices into a very effective Web Product which mainly deals with Payments and Refunds
  • Validated Subledger in both G5 and Oracle Apps( FMSS) Applications.
  • Lead a team to revive a design dead project in the throws of analysis paralysis transforming them into an Agile team delivering new features monthly, and regaining the trust of the end users.
  • Conceptualized, recommended and led efforts to reduce defects in Payments and drove the refactoring of test case and test plans to meet stringent delivery timelines.
  • Working as primary liaison with Customer Service, Business, QA and Development teams for major releases, recreation of customer issues, subsequent patch testing and successful release of patches and service packs to clients.
  • Validated batch processing in Oracle Apps (FMSS) Applications
  • Developed and implemented new test environment and procedures, enabling the successful delivery of data warehouse pilot project within 6 months. System provided client with an effective means to create and analyze key marketing data.
  • Verified the Project Goals met current and long term corporate objectives
  • Achieved the set target laid by the organization
  • Escalate the issues in the application to the client
  • Responsible for certifying the quality product from QA to production.
  • Testing of features scheduled for release and also involved in UAT Testing.
  • Single handedly owning, operating and upgrading test environments for entire QA group for over 290 versions of the product implemented and or upgraded to clients on a continuous basis
  • Closely worked with development team/Technical writing team to ensure documentation is available and is always current
  • CORE COMPETENCIES included Strategic & Operational Planning, QA Strategy, Definition & Execution, Test Automation Design Best Practices, Team Development & Leadership, Metrics & Status Reporting, Processes, Procedures & Standards Design, Project Planning & Management, Risk & Issue Management, Release & Change Management, Staffing & Training, Budget Planning, Customer & Partner Relations and Performance, Load, System, Functional, Systematic, Requirements, Unit & User Acceptance Testing (UAT)
  • Troubleshoot and help Production tickets when routed to QA level

Environment: GAPS (Grant Administration and Payment System) Release 14.02b, G5 Phase I, G5 Phase II, G5 Phase III, e-Grants 6.06e(e-Application, e-Reports,e-Reader, e-Admin)Web Applications, Oracle Applications Release 11.5.10.2 (GL, PO, Federal Administrator)

Confidential, Washington D.C. July 2008 - July 2009
Role: QA Lead Analyst

Lead a Team of 5 members Onsite
Lead a Team of 4 members Offshore

Working on application named \'e-application\'. e-Application is an Online and Desktop application with an Offshore-Onsite team.

e-Application: The Department's internet based application system that provides capability for applicants to submit electronic applications for selected Grant Programs.

Good knowledge of QTP, Load runner, TOAD, Mercury Quality Center, Rational Clear Case, Rational Clear Quest, Rational Requisite-Pro, Test Manager, SQL, PL/SQL .

Responsibilities:

  • Creation of test data, test plan and traceability matrix for the new enhancements
  • Managing offshore and onsite QA team.
  • Send Daily Project status reports
  • Responsible for Functional, Smoke Testing, Release Testing, Regression testing and UAT Testing.
  • Responsible for performing goal setting, midyear and annual reviews for team members.
  • Played a major role in transitioning the companies software development practices into a very effective Web Based Application
  • Performed extensive web and web services testing.
  • Log, track, and verify resolution of software and specification defects along with documenting all phases of QA process using Clear Quest.
  • Defined, maintained and delivered Test Prep, Test Execution and Defect Metrics for all Client Access Applications to Senior Management.
  • Responsible for certifying the quality product from QA to production.
  • Develop test automation scripts using Quick Test Professional for regression testing.
  • Troubleshoot and help Production tickets when routed to QA level

Applications: e-Grants 6.06e(e-Application, e-Reports, e-Reader, e-Admin)Web Applications
Environment: Windows 98, Windows 2000, Clear Quest, SQL 2005

Confidential, Washington D.C. Mar 2007 - July 2008
Role: Sr.QA Analyst and QA Lead

Working on Oracle Applications named 'FMSS'. 3rd party applications like CPSS, Travel, GAPS are integrated with FMSS.

FMSS: The main objective of the project was managing all the Awards, Requisitions-Credit services using Oracle Applications. I was involved in Implementation and System Testing of Oracle Apps 11.5.10.2 of Oracle Purchasing, OTM (Oracle Transportation) and Quality Modules.

Good knowledge of QTP, Load runner, TOAD, Mercury Quality Center, Rational Clear Case, Rational Clear Quest, Rational Requisite-Pro, Test Manager, SQL, PL/SQL .

Responsibilities:

  • Defined the QA objectives and Success Criteria for all Projects / Applications
  • Identified, investigated and helped resolve Project Issues / Risk to Senior Management.
  • Planned / defined Test Strategies and coordinated test efforts for all Production Verification Testing efforts.
  • Created and presented Production Verification Strategies to members of Senior Management, Developers, Production Support, Product Management and Security.
  • Identified weaknesses with current Test Plan and Test Strategy Templates and made recommendations on how those templates could be improved.
  • Forecast and estimated the project future requirements
  • Review various reports prepared by Test Engineers
  • Responsible for timely delivery of different milestones.
  • Responsible for creating and maintaining the Test Case Library, which can be run before every release.
  • Responsible for creating, reporting and tracking defects in the bug tracking tool effectively
  • Tested core functionality of AP, PO that includes AP Treasury Confirmation, EDCAPS Accounts Payables, EDCAPS AP Invoice & Payments, IPAC Enhancement, EDCAPS Prompt Pay & Due Date Calculation.
  • Pioneered innovated team building and cross-functional training programs to expedite workflow, simplify process and reduce operation cost.
  • Extensively used Rational Test Manager for uploading the Test Cases and linked them to the requirements in Rational Requisite-Pro
  • Supported the production system with day-to-day issues.

Applications: Oracle Applications Release 11.5.10.2 (AP, GL, AR, PO, Federal Administrator), Oracle 10g
Environment: Windows 98, Windows 2000, Clear Quest, SQL 2005, TOAD

Confidential, Sterling,VA Feb 2006 - Feb 2007
Role: Sr.Web Applications Testing Consultant

Service Plans:I have worked on service plan module, also referred to as an Extended Service Plan (ESP) or extended warranty, gives the consumer product coverage beyond the terms and the life of a manufacturer's warranty.

Responsibilities:

  • Created test plan and test cases for testing various transactions.
  • Worked as a QA Tester with N.E.W System. Involved in testing the functionalities related to sales, returns, tracking, ordering forecast, adjustments, custom retail price and promotions.
  • Recorded the defects using Quality Center.
  • Created test sets, test lab and requirements using Quality Center.
  • Worked closely with User (UAT)group and Developers
  • Tested the existing process to find out the changes required to add the additional functionality.
  • Tested the process partial payments.
  • Tested the Oracle tables with the DBA\'s help to support the additional functionality and storing monthly payments data.
  • Tested various Service Plans, Extended Service Plans
  • Tested the additional functionality to the website.

Technology: QTP, LoadRunner, Winrunner, Oracle 10g, SQL, TOAD, Test Director, Websphere, Apache. Oracle Applications (AP, GL, AR, PO)

Confidential, Des Moines, IA Feb 2004 - Feb 2006
Role: Oracle Applications QA Consultant

WLoan Quest: I have worked on Loan Servicing application called Mortgage Serve and Loan origination application called WLoan Quest. WLoan Quest testing was based on new customer details, including personal information, credit processing, information forwarding to underwriting and completion of the Loan process integrated with Oracle. Due to the nature of the information and content. I was heavily involved in security testing as well. With Mortgage Serve I have performed complex interface and back end testing for various sections within the application including payment processing, collections, Tax, Insurance and Bankruptcy.

Responsibilities:

  • Tested Purchase Invoice Conversion using Invoice Import API.
  • Wrote detailed test scenarios and test cases for user group on Oracle Applications.
  • Performed GUI testing, Functional testing, Integration testing, Regression testing, Ad -hoc testing, Negative testing, End to End testing, Load testing, User Acceptance testing on multiple projects.
  • Wrote Test Scenarios, Test cases in excel sheet and imported them to Test Director/Quality Center.
  • Coordinated migrations to QA and Production following Production Control processes
  • Used Query Analyzer to query the SQL database
  • Used stored procedure
  • Used TOAD to access the Oracle 10g database.
  • Ran SQL queries to do the backend testing.
  • Validated converted Summarized Journals from legacy systems into the oracle application tables using Journal Import interface. Performed data validations and massaging at staging tables.
  • Performed manual testing on Lockbox interface to load receivable transaction from bank cash link files into temporary tables for massaging and loading the data into Receivables module using auto lock box functionality.
  • Tested SQL scripts to and tested SQL*Loader control files to load the legacy data into the staging tables.
  • Good schema knowledge in GL, AR, AP modules.

Technology: QTP, LoadRunner, Winrunner, Oracle 10g, SQL, TOAD, Test Director, Websphere, Apache. Oracle Applications (AP, GL, AR, PO)

References will be provided upon Request

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