SUMMARY

• 7+ years of experience in IT with emphasis on Software Testing/ Quality Assurance. Experience in testing Client Server, Web Applications and Data Warehouse testing using Manual testing techniques and Automation tools.
• Experience in various domains like Financial, Banking, Automotive and Telecom Industries.
• Experience in using Mercury Interactive Testing Tools (Quality Center, QTP (Quick Test Pro), Win Runner, Load Runner, Test Director).
• Practical understanding of Software Development Life Cycle (SDLC) methodologies.
• Experience in analysing and developing business requirements documents, technical specifications, Use Cases, User Stories, creating Test Plans, Test Cases, Test Scripts and Test Summary Report based on the defined testing standards.
• Analysing the actual results against the expected results, reporting defects etc.
• Extensive experience in Manual Testing which includes Black Box, GUI, Functional, System, Integration, Regression, Performance, Ad-hoc, Exploratory and UAT testing of Web, ERP and Client/Server Applications.
• Ability to interact with developers and product analystsregarding testing status and defect tracking.
• Expertise in analysing the problem and tracking the bugsusing the defect tracking tools.
• Strong aptitude towards learning new technologies/sharing ideas and ability to work under tight schedule and strong problem-solving skills.
• Excellent organizational, technical, analytical and problem solving skills with a special talent for team oriented assignments, communication, inter-personal skills and ability to master new technologies.

TECHNICAL SKILLS:

Web Technologies : XML, XSLT, XSD, HTML, SharePoint 2003, .Net 2.0/3.0, Java
Languages : C, C++, C#, SQL, VB, Java
Databases : MS SQL Server 2000/2005, Oracle9i, Oracle 10g, MS Access
Operating Systems : Windows XP, Windows 7
Development Tools : Visual Source Safe, Rational Clear Case, Visual Studio .Net
Test Tools : QuickTestPro, WinRunner, LoadRunner.
Test Script Languages : VB Script, JavaScript
Defect Tracking Tools : Quality Center, Test Director, Clear Quest, Team Foundation Server

PROJECT DETAILS:

Confidential, Dallas, TX Jun '11 - till date
QA Analyst

Confidential, is an American multinational banking and financial services corporation, the largest bank holding company in the United States, by assets, and the second largest bank by market capitalization, headquartered in Charlotte, North Carolina.

Responsibilities:

• Studied and analyzed the Business Requirements Specifications (BRS) and System Requirement Specifications (SRS).
• Worked with developers and Project Manager to review the functional requirements.
• Created Test Plans and Test Cases in Quality Center based on the Business Requirements Document.
• Involved in GUI Testing, Functional, Integration, System, Regression, Ad-hoc and Exploratory Testing the applications manually.
• Analyzed defects to determine the root cause and communicated it to the developers in resolving the defects.
• Reported and tracked defects with reference to severity using Quality Center.
• Participated in weekly meetings to report the Test Metrics and Defects found in the system. Closed the bugs once they are resolved and verified.
• Selected as the primary contact for testing some of the key applications.
• Very good team player by proactively testing the applications and preparing test plans for positive and negative testing.
• Was always appreciated by the senior management for taking charge of tasks and being completely responsible for the work and always meeting the deadlines.

Technical environment: Oracle 10g, XML, XSLT, Web Services, MS Access, Java and Quality Center.

Confidential, Dallas, TX Jun '10 - May '11
QA Analyst

Confidential, is a global leader in delivering innovative communications, information and entertainment. They offer voice, data and video products and services over intelligent wireless, broadband and global IP networks that meet their customers.

Responsibilities:

• Studied and analyzed the Business Requirements Specifications (BRS) and System Requirement Specifications (SRS).
• Worked with developers and Project Manager to review the functional requirements.
• Created Test Plans and Test Cases in Quality Center based on the Business Requirements Document.
• Executed some automated test scripts and recorded actual results against expected results for the application.
• Performed manual testing on client/server and desktop applications.
• Analysed the defects to determine the root cause and communicated it to the developers in resolving defects.
• Identified, logged and tracked the defects using Quality Center tool.
• Participated in weekly meetings to report the Test Metrics and Defects found in the system. Closed defect reports once they are resolved and verified.

Technical Environment: Mercury Quality Center 9.0, Java, Web services, Java Script, XML, HTML, Windows 2000/XP, SQL, MS Office and TOAD.

Confidential, Irving, TX Nov '08 - May '10
QA Analyst

Confidential, Founded in 1994, ATX has been the pioneer in automotive telematics programs in both North America and Europe, managing the first telematics program and continuing to innovate ever since. ATX evolved into the world's largest independent provider of personalized telematics and location based services that enhance safety, security and the overall driving experience. ATX serves many of the leading automobile brands in the world.

Responsibilities:

• Analyzed Business Requirement Documents (BRD) and Functional Specification Documents.
• Attended functional walkthroughs and analysed functional specifications for testability and usability.
• Involved in designing and developing the Test Plan and Test Cases.
• Documented test cases, test results and defect summary reports.
• Responsible for creating and executing Manual and Automation tests.
• Participated in Test case Reviews, Test scenario Reviews.
• Performed Functionality and GUI Testing using QTP.
• Performed Ad-Hoc testing, End-To-End testing and System testing.
• Wrote SQL queries to retrieve data and perform database checking.
• Reported and tracked defects with reference to severity using Quality Center.
• Frequently communicated with developers and senior QA team members to assist in clarification of technical issues.
• Involved in load testing and performance testing using Load Runner.
• Participated in requirements meetings and detail design meetings to understand the functional requirements of the application.
• Developed Tractability Matrix which is a proof of document to ensure that all the specifications have been tested and the application is defect free.

Environment: Quality Center 9.0, QTP 9.2, Load Runner 8, Java, Oracle 9i, SQL, Excel, WindowsXP/2000.

Confidential, India & US July'05 - Oct '08
QA Tester

Confidential, is one of the leading pre-publishing services companies, in the world, providing end-to-end content management and content transformation services including high quality Digital Typesetting, e-Publishing (SGML, XML), Data Conversion and related services for Books and Journals, for various Publishers, Presses and Corporates, around the world. Headquartered in Pondicherry, India, Integra has its Global Service Delivery Centers at India (Pondicherry and Chennai) and the US (Chicago and massachusetts) services its customers through wholly owned subsidiaries in the UK and USA.

Responsibilities:

• Analyzed and reviewed business requirement document (BRD), functional specification document (FSD) and system requirement specification (SRS).
• Assisted in preparing Test Plan and Test Procedures using business requirement and functional requirement document for Functional and Automation testing.
• Analyzed system design specifications to develop Test Cases for overall quality assurance.
• Developed and executed manual and automated test scripts to ensure that the application meets the requirements from business perspective
• Performed sanity checks and smoke tests before undertaking a full-fledged testing effort.
• Extensively used HP Quality Center for Test Planning, Bug Tracking and Reporting
• Manually testing functionality of the application
• Responsible for developing detailed Test Scenarios for testing the functional flow of System Testing.
• Responsible for creating System Test Cases against the Change requirements document.
• Involved in detailed Functional, Regression and GUI testing.
• Involved in writing SQL queries for Backend Testing
• Involved in Positive Testing, Negative Testing and also browser compatibility Testing.
• Responsible for executing Smoke Testing, System Testing and Acceptance Testing.
• Participate in meeting for discussing the status and issues.
• Detecting bugs & Classifying them based on the severity.
• Test evaluation and reported the Test Defects.
• Participated in Weekly Project status meeting.

Technical environment: .NET, SQL 2005, XML, XSLT, Web Services, VB Script, Quality Center.

EDUCATION:

Bachelor's in Electrical and Electronics Engineering
Master's in Business Administration (Project Management)