Summary:

• Over 3 years of experience in client/server and web application testing.
• Did Manual and Automated testing.
• Used Quality Center,Quick Test Pro (QTP).
• Expertise in Integration Testing, System Testing, Smoke Testing and User Acceptance testing.
• Expertise in Functional testing, GUI testing, Usability testing, Regression, Database testing, Validation testing, Compatibility testing.
• Wrote SQL queries for backend testing.
• Excellent understanding in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Defect Life Cycle.
• Thorough understanding of QA Methodologies like Waterfall, Agile.
• Ability to write Test plans, Test cases, Test Scenarios and Test Scripts from BRDand Use Cases.
• Well versed with Black Box testing.
• Has good Health Care Domain Knowledge.
• Experienced in making software defects reproducible and reporting them to developers.
• Detail oriented, handles multiple projects.
• Quick to adapt to new working environment and learn new technologies in short span. Highly motivated professional with excellent communication skills and a good team player.
• Excellent analytical skills along with interpersonal, communication and self-organizing skills.
• Establish collaborative working relationships with co-workers and clients.
• Excellent technical communication, documentation, interpersonal and reporting skills.

Academic Background:

Bachelor’s Degree in Commerce and Accounting
Oracle certified course on SQL and PL/SQL.

Technical Skills:

Quality Center,ALM (Application Lifecycle Management), QTP (Quick Test Pro)

Defect Tracking Tools:

Quality Center

ConfigurationManagement tools:

Clear Case

Methodology:

Waterfall, Agile

Databases:

Oracle 9i, 10g

Languages:

SQL, PL/SQL, C, C++

Operating systems:

Windows XP/NT/2000/98/95,Windows vista, UNIX, MAC OS

Office Tools:

MS Word, Excel, Power Point

Others:

TOAD

Professional Experience:

Confidential,Pittsburgh-PA Mar 2011 Aug 2012
QA Tester
Coventry is a diversified national managed health care company serves more than 5 million members all 50 states across a full range of products and services including group and individual health insurance, Medicare and Medicaid programs and workers compensation etc. The application was an Electronics Claims Processing (ECP) system designed to accept the electronic claims coming from the various providers (doctors and hospitals) and process them in to single screens thus eliminating multiple screens while adjudicating the claim.

Responsibilities:

• Analyzed Business and system requirements to provide feedback and produce test scenarios.
• Designed test case outline, gathered the test data and prepared test cases.
• Tested the Business Logic of the application also analyzed the Behavior of the application login in different browsers.
• Validated clinical information database for various ADR (Adverse Drug Events Report) reports.
• Participated in protecting data security and confidentiality of HIPAA standards.
• Write simple SQL queries from data table to perform manual testing.
• Create and Track defect using Quality center.
• Performed System Testing and assisted User Acceptance Testing.
• Generated detailed reports of the defects, Pass-Fail report, and traceability matrix.
• Involved in developing policies and procedures to ensure web site release integrity.

Environment: Quality Center, SQL, .NET, Windows NT, MS-Word, MS-Excel.

Confidential, Jan 10 Feb 11
Project:Customer Insurance Management Systems (CIMS)Location: Silver Spring, MD

Confidential, is used to access their health insurance Information. Member can view their enrollment profile, change profile information, change their primary care physician, search a provider, view benefit details, view/download/print explanation of benefits form, check claim status and payment and request replacement ID Cards. “KP’s Physicians Portal” enables doctors in Kaiser’s networks to confirm patient eligibility, obtain pre-certification and adjudicate claims on-line in seconds. Claims to be processed real-time in the physician’s office at the time service are rendered. Physician can request check and EOB Copies, check status of claims, manage virtual practices through the Account Maintenance Feature.

Role: QA/Software Test Engineer

Responsibilities:

• Participated in Business Requirements Review meetings.
• Involved in Manual and Automated testing of the front-end application.
• Developed and implemented Test plans, Test scenarios, and Test casesas per the requirements.
• Added Requirements, developed and executed Test cases, loggedDefects in Quality Center and linked them to each other as per the project needs.
• Reported issues into the bug reporting system and follow up with the development team until it gets resolved using Quality Center.
• Performed Browser Compatibility testing, Usability testing.
• Designed and developed SQL queries to perform back-end testing.
• Performed Functional, Regression and Integration Testing using QTP and QC.
• Created automated test scripts and Performed Functionality testing in the multiple phases of the application and analyzed the results using QTP.
• Parameterized the scripts to run the scriptsusing varying form of data.
• Participated in QA team meetings and walkthroughs for QA testing review.

Environment: Windows, Quick Test Pro (QTP), Quality Center, J2EE, HTML, Oracle, TOAD, .NET Framework, MS SQL Server.