SUMMARY:
About 5 years of QA experience in Information Technology with extensive experience in performing Manual Testing.

• Experience in preparing test cases and test scripts.
• Specialized in user requirement analysis, documenting test plans, execution of test cases to verify application functionality against business requirements, manually and by using HP tools like Quality Center.
• Proficient in Functional Testing, Black Box Testing, Regression Testing, and Integration Testing.
• Experience with using SQL and Sybase.
• Experienced in interacting with Business/Technology groups and analyzing business needs.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical, presentation and interpersonal skills.
• Interact with developers to resolve problems and managing the MR’s process for smooth transition between development and testing team.
• Strong analytical and problem solving skills.
• Worked in different software environments and can easily fit into new environments if required.

TECHNICAL SKILLS:

Windows 3.1/95/98/2000/XP, NT 4.0, UNIX

Databases:

SQL Server, Oracle

Web Technologies:

VBScript, JavaScript, XML, HTML, DHTML

Software:

MS-Office, Word perfect, Internet Explorer, Outlook Express and MS Outlook

Testing Tools:

Quality Center 8.x/9.2.x/10.x

PROFESSIONAL WORK EXPERIENCE:

Commercial Loan Sweep provides automatic transfers between a Commercial Line of Credit and a linked Checking Account. The objective of this product is to create and offer a competitive product suits which will attract and help in retaining Citi clients with an additional source of revenue for the bank. The target market for loan sweep product includes commercial banking, business banking, and small business clients. An automated Commercial Loan Sweep product assures these clients that their bank is providing them with greatest possible benefit and return.

Roles and Responsibility:

• Participated in project calls. Provided appropriate sign-off
• Involved in writing test plans and test scripts to conduct QA/UAT.
• Extensively used Quality Center (QC) to report defects for the failed scripts and reported to the Test Manager.
• Developed Test Scripts/Scenarios
• Performed functional and regression testing.
• Retest and Review the defects opened by the group.
• Coordinated and facilitated meetings between test team and applicable development team members to identify and resolve defects identified by the test team.
• Coordinated with the Business QA Team (BQAT).
• Identified defects, classified them by severity, and documented in the project defect tracking tool.

• Used completeManual Testingapproach for validation.

Client: Confidential,New Jersey 05/2009 11/2010
Role: Customer Service Associate

I have worked with Confidential,My primary responsibilities at this position include opening and closing consumer accounts, business accounts, closing certificate of deposits (CD’s), IRA accounts, opening safe deposit box accounts, initiating wire transfer upon customer request, and involved in closing consumer loans.

Client: Confidential,03/2008 05/2009
Role: QA Tester /Analyst

Confidential,provides customers the ability to set preferences to customize in the way they prefer to conduct banking transactions at PNC’s ATM. Confidential,is a channel that allows customers to perform financial and non-financial transactions via real Confidential,machines. Customers can perform transactions such as making payments and transfers, and viewing account details, on the Confidential,machine. They also have the convenience of depositing cash and checks.

In addition, lessening the total transaction time enables the customers to make the appropriate
use of the self-service channel. This provided faster access and more relevant content to
customers and makes it more convenient for them to conduct transactions.

Roles and Responsibility:

• Involved in writing test plans and test scripts for releases.
• Crosschecked the transactions for validity through down stream systems.
• Releasing batches and Proofs through the server application called ‘ROI’
• Opened Defects for the failed transactions and reported to the QA Lead.
• Perform regression test for all GCat releases and downstream releases.
• Develop Test Scripts/Scenarios.
• Provide Stable Working Test Environment
• Retest and Review the defects opened by the group.
• Performed UAT & IST Testing
• Participate in project calls. Provide appropriate sign-off
• Verification of files update during entitlements and run-ups.
• Verification of transaction during the Stand-in situations.

Client: Confidential,New York 04/2007 - 02/2008
Role: QA Tester/Analyst

Confidential, leading investment banking group providing a wide range of services in the financial sector to its net worth clients, corporate and government. The tool bar and web based applications mainly deal with order entry for Fixed income, mutual funds, equities and options with different product types like AAA , IRA ,Choice select and many more . I was an integral part of the team for Client Serve and FAWS which were web based brokerage systems enabling customers to manage their Equity, Mutual funds, Fixed Income, Bonds online. The application enabled the customers to trade the stocks with providing real time quote information and news.
Roles and Responsibilities:

• Responsible for executing Test cases for Equities, Mutual funds, Options, Bonds.
• Configure test environment for specific test cases, create test data, and execute manual tests, document results, and update defect tracking systems.
• Conducted data integrity & data validation testing by using different SQL commands.
• Created test plans & test scenarios based on Use case stories and also based on feedback from clients & business analysts.
• Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
• Prepared Traceability Matrix
• Prepared and Review Reports based on review of Test Cases, Scenarios and daily test summary.
• Executed Functional Test Cases.
• Used QC for requirement management, planning, execution, defects tracking and reporting.
• Prepared System trouble reports and logged them as defects
• Used MS Word to create a High-level Test Plan.
• Identified the End-User requirements for User Acceptance Testing.
• Worked with the QA lead to build the entire test plan.

Tools/Environment: Quality Center, MS Word, IBM Mainframe, TSO, File Aid, JCL, Outlook , VB Applications on workstation

Client:Confidential, Toronto, CANADA 01/2006 - 12/2006
Project: 416/905 Overlay
Role: QA Tester

Toronto based customers ordering a new telephone line began receiving 10-digit telephone numbers that start with 647* and 289* for GTA.

Responsibilities:

• Analyzed business requirements, created test plans, and prepared detailed test cases.
• Executed test cases and verified output to ensure that all enhancements, programs and/or systems meet the expected results.
• Performed various types of testing such as functional, regression, black-box testing, system testing, and UAT.
• Developed and updated test plans, test matrixes, test scenarios, and test cases for entire project.
• Performed Database Testing and validation on databases using SQL Queries.
• Clearly and accurately reported bugs using defect tracking tool.
• Provided QA Manager with status reports on all testing issues.
• Worked with developers to resolve and fix the issues found in testing the structure and functionality of application.

Tools/Environment: Quality Center, C, Oracle. MS Word, HTML

EDUCATION:

• Master of Arts
• Bachelor of Education
• Bachelor of Science

PROFESSIONAL TRAINING: