Summary:

• Around Eight years of experience in QA Methodology and QA Process to ensure the Quality Assurance Control.
• Extensive experience in Healthcare, Insurance, Finance and Telecom industry.
• Extensively worked on end-user requirements, analysis, systems study and implementation.
• Excellent experience with HP testing suit products Quality Center, Quick Test Pro (QTP).
• Specialized in user requirement analysis, documenting test plans, execution of test cases.
• Experienced in documenting Test Plan, Test Objectives, Test Strategies, Test Scripts, Test Scenarios and Test Cases.
• Excellent experience in writing user defined re-usable actions using VBScript in QTP
• Expertise in Black Box, Sanity/Smoke, Integration Regression, Performance/ Load/Stress, System and Functional Testing.
• Experience in design and implementation of automation frameworks (Data driven, Keyword and Hybrid frame work) using QTP (VB scripting)
• Good Exposure in Using of QTP Integrated Environment (Step Generator, Synchronization, Actions, Recovery Scenarios and Methods etc.).
• Extensive experience in working with SQL Server, Oracle and DB2 Databases.
• Good understanding of WSDL, SOATest, SOAP requests and responses in SOAP.
• Expertise in test execution efforts such as test data and support team provision, defect tracking and management, ensuring resolution of testing issues.
• Recommended changes for system design, methods, procedures, policies and workflows affecting Medicare/Medicaid claims processing in compliance with government compliant processes like HIPAA/ EDI formats and accredited standards ANSI.
• Having excellent experience working with HIPAA EDI (837I/P/D, 270/ 271, 276/ 277, 278, 834,835) X12 Transactions for both versions (4010 and 5010)
• Strong experience in Quality Assurance of multi-tier systems, Client/server systems and Web Applications/Sites including testing large enterprise software applications.
• Familiar with back end testing using SQL queries using TOAD and XQMF and generating reports to ensure data integrity and validation in business rules.
• Excellent team player with strong written, communication, interpersonal and analytical skills.

Technical Skills:

Quick Test Professional, Quality Center, Silk Center, Parasoft SOATest, Win Runner, Load Runner, Selenium, Clear Case, Test Manager, Clear Quest.

Languages

Java, JDBC, SQL,PL/SQL and Visual Basic 6.0

Database Applications

Oracle 11i, DB2, SQL Server & Microsoft Access

Scripting Languages

HTML, DHTML,XML, JavaScript, VBScript

Operating Systems

Windows 98/NT/2000/XP, Unix. Main Frames

ETL Tools

Informatica.

OLAP Tools

Business Objects, Cognos, Report Net 1.1

Professional Experience

Confidential (Raleigh, NC) Nov’11 –Till date 
QA Engineer
The North Carolina Medicaid Management Information System (NCMMIS) Program manages activities related to the procurement and implementation of support systems and services for the Replacement MMIS. NCMMIS also coordinates the system critical services of Reporting & Analytics and the Information Technology infrastructure for the Division of Health Service Regulation (DHSR). This new system will expand claims payment functionality to include the Division of Public Health (DPH), the Division of Medical Assistance (DMA), and the Migrant Health Program in the Office of Rural Health and Community Care (ORHCC).

Responsibilities:

• Developed Test Cases based on Requirement Specifications and Design Documents.
• Participated in the Business Requirements Specification, Detail Design Specification and Use Case Document review meetings.
• Actively participated in the project team meetings to gain in-depth knowledge of the system to be developed.
• Designed Test Documents , including Test plan, Test Requirements, Test Cases and Test Procedures for functional and GUI testing.
• Involved in writing the test cases using Silk Central and involved in the process of analyzing the expected and actual results
• Experience with writing and executing positive and negative test cases and classified them according to the functionality.
• Developed and executed test scripts for Functionality and Regression testing.
• Prepared the Test Data by communicating with the development teams.
• Prepared the Test Results after completion of each testing cycle and whole testing.
• Involved in Testing Claims, Provider, Recipient, Reference and Reporting Subsystems
• Performed testing on User provisioning and role based security
• Involved in testing static content of all the subsystems
• Used SQL statements to extract data from the tables to validate test results
• Tested the files that are sent from the CMS and involved in loading the CMS data into the database tables Using TSO. Generated that output files that are sent to outside Vendors using TSO
• Involved in Analyzing, Planning, Test data preparation and Testing of HIPAA EDI (837I/P/D, 270/ 271, 276/ 277, 278, 834,835) X12 Transactions for both versions (4010 and 5010).
• Tested HIPAA transactions & EDI Code sets standards like 837, 835,276/277,278, 270/271 and 999 Acknowledgement.
• Experience in HIPPA 5010 standards up gradations.
• Participated in 4010 to 5010 conversions from different transactions
• Setup the Test Environment to perform Functional, System and User Acceptance Test(UAT).
• Report defects and discuss details with team members.
• Used Silk Central Issue Manager to track Defects and to communicate with Developers about defects status.
• Prepared Test Summary reports end of each iteration and communicate the status of testing with the project team and management.

Environment: JAVA, DOT NET, X12, MAIN FRAMES, DB2, XML, SILK CENTRAL, EDIFECS, GENTRAN, TSO,FILE NET, PEGA, SNAGIT, PEGA, REPORT2WEB, XQMF , Web Browser and Agile Methodology.

Confidential (CNSI, MD) Feb’10 – Nov’2011 
QA Analyst

Community Health Automated Medicaid Processing System (CHAMPS) is designed for Michigan State Medicaid Management Information System (MI MMIS). It is a web based Medicaid system. The main functionality of the project is to process all provider payments for the agency- Medicaid and Social Services. This system manages the Medicaid and Medicare for the low-income people of Michigan State. The MI MMIS system has Several Systems like Provider, Claims, Benefits and Administration, HIPPA, Financials, Contract Management, Prior Authorization, etc subsystems. 
Responsibilities:

• Analyzed system specifications and involved in the development of Business Specification Documents (BSD), Requirement Specification Documents (RSD), and Design Specification Documents (DSD).
• Preparation of test cases for Functional, Regression, Integration and System testing.
• Responsible for developing Traceability Matrix and Test Results Metrics
• Identified the bugs and interacted with the team lead and developers to resolve them.
• Reviewed the HIPAA 4010A1 & 5010 documentation and prepared the Test plan and Test cases for 5010 HIPAA transactions 837I/837P/837D, 276/277,270/271, 835 and 834
• Tested the SoapUI Web services for Provider and Member portals.
• Created Data Driven Test for scripts that needed an input Test data using QTP.
• Performed regression testing by repeated execution of test cases in each build by logging defects in Defects tab in Quality Center.
• Worked with ParaSoft SOATest 9.1 tool for web services testing and tested SOA messages and XML files and validated the web services in SOA Test.
• Used Break Points, Rendezvous Point, Multi Action, Split Action, single & multi Parameterization and Correlations in QTP for different Business Scenarios
• Created QTP scripts with Local and Shared Object repositories and maintained them in Object Repository Manager.
• Developed Data Driven Tests with QTP to test the application with different data values
• Inserted various types of Synchronization points for capturing the Object Properties and Object Data
• Analyzed test cases for automation and created scripts for regression testing using QTP.
• Developed Data Driven Tests with QTP to test the application with different data values
• Inserted various types of Synchronization points for capturing the Object Properties and Object Data
• Add and modify all required Tables/Databases to support the requests from the System Analysts and the Systems b and Provide daily Production Support for the operations of databases
• Performed P2P, GUI, Functionality, Integration and Regression testing using Quick Test) Professional (QTP)
• Involved Execution of Test Cases and reporting Defect and tracking them to Closure.
• Conduct backend testing by querying databases to synchronize testing databases and check for data integrity and proper routing based on specifications.
• Preparing and analyzing Weekly and Monthly status reports. Analyzing root cause investigation for the broken links.

Environment: FTP client, Java, JCAPS (Java Composite Application Platform Suite), TOAD, Oracle 11g, Spec builder 7.0, Quality center, QTP, Parasoft SOATest, Cognos, Informatica, Autosys, Agile/Scrum project methodologies, XML, MVS COBOL, JCL, CICS .

Confidential (Chevy Chase, MD) Nov’08 - Jan’10 
QA Tester
INSITE (Policy Holder Service) Application for Counselors and Customers
Insiteis a J2ee based web application for Geico Customers and Counselors to access and handle their auto insurance policy information providing functionalities like billing, payments, update vehicle and driver info, coverage’s and claims, etc. This application is replacement of existing small talk application.

Responsibilities:

• Involved in different phases of the project life cycle.
• Analyzed the business and system requirements, including scope, assumptions, dependencies, flow diagrams as well as QA resource contacts.
• Managed the requirements, Test Cases and Test Design using Quality Center.
• Developed Business Test cases using Test Case Generation Tool.
• Performed Manual Testing to test the usability of the application.
• Performed different types of testing like Smoke testing, Acceptance testing, and Black box testing.
• Automated Test Scenarios for GUI, Functionality, Boundary, Security and Regression Testing and implemented various checkpoints and developed reusable functions using QTP.
• Responsible for analyzing the defect with input from the users and coming up with detailed steps to reproduce the bug and reported bugs using QC.
• Develop and implement load and stress tests with HP Load Runner and present performance statistics to application teams, and provide recommendations of how and where performance can be improved Developed test scripts in VuGen.
• Involved in Vuser Setting for different scenarios and business processes in Controller and analyzed graphs to find out the performance of the system.
• Monitored and analyzed database performance and helped to calibrated oracle parameters so the database is tuned for optimal performance.
• Extensively involved in scripting and enhancing of SQL scripts related to this project.

Environment: QTP8.2, Quality Center, Load runner9.10, TestDirector8.0, Oracle, VB scripting, Windows XP, UNIX, Rational Clear Case/Quest, Microsoft Office 2003 

Confidential, MD Aug’ 2007 – Sep’2008
QA Engineer

Confidential is one of the world’s largest lodging companies. The company focuses on taking care of the guests, extensive operational knowledge, development of a highly skilled and diverse workforce, and offering the best portfolio of lodging brands in the industry. The application allows user to create an online account and find hotel deals, create reservation, cancel reservation, make the payment online, view meetings and events, explore, plan and use Marriott’s rewards program.

Responsibilities:

• Reviewed requirements and specifications and provided input during requirements and specification walkthroughs.
• Involved in the use of agile approaches, including Extreme Programming, Test-Driven Development and Scrum.
• Analyzed system requirements specifications, developed, test cases, and test data for testing the functionality, GUI, usability, user acceptance tests with both Positive and Negative Scenarios, especially focused on logical scenarios of the application.
• Created and updated test cases in Excel sheets and generated traceability matrix.
• Executed the test cases manually and automated as needed and worked on XML.
• Performed Functional, Integration, system, UAT testing for different releases.
• Created and verified GUI, bitmap, text and Database checkpoints, URL Links and synchronization points of the application using Quick Test Pro (QTP).
• Involved in functional testing and automated test scripts by using QTP.
• Executed test cases, compared with expected values and pass/fail reports and updated through Quality Center.
• Involved in UAT Testing and Used Quality Center to report bugs.
• Identified defects and monitored bugs fixing status through Out Look Express, which was configured through Quality Center. Created and executed SQL queries against Oracledatabase, compared the results and analyzed discrepancies.
• Performed back end testing by writing SQL queries.

Environment: 
Windows XP, UNIX, Quality Center, Quick Test Pro, Oracle, J2EE, Visual Basic, MS Office, IE.

Confidential, VA Feb’06– Jun’07 
QA Engineer
Confidential is a global leader in broadband Internet based communications. Qwest provides communication services for residential, small business and large business clients and provides data, voice and managed services to business, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers.
Responsibilities:

• Analyzed the Functional Requirements and Design Specification documents to ensure that the system met all of the technical and business requirements.
• Developed and executed test plans, test cases based on business requirements of the Application.
• Performed manual testing of the entire application.
• Developed Test cases, executed test cases and logged the defect using HP quality center.
• Reviewed Use case’s, prepared path analysis, test data and submitted reports.
• Written test strategy document, test plans, test cases, test scenarios and stored them in Quality Center and Share point.
• Prepared test data and generated web services scripts using SOAP transactions executed them using SOAP UI tool.
• Responsible for Functional testing for web services Using SOAP UI
• Performed Smoke, 508 compliance, Functional and UAT testing for various releases.
• Assist and provide technical guidance in testing standards to ensure that application software complies with Section 508 compliancy standards and the law.
• Performed Functional, Regression, Integration, Security and System testing.
• Performed Back End Testing using SQL Queries with Oracle database.
• Maintained Traceability with Requirements and prepared reports.

Environment: Quality Center, Share Point., SOAP UI, web services, UNIX, J2EE, JAVA, .NET, SQL, Oracle, Toad
Confidential (Franklin Lakes, NJ) Jan’05 – Jan’ 06 
Software Test Engineer

Confidential is a nation\'s largest mail order-pharmacy. Its customers include private- and public-sector employers and healthcare organizations. The Application has three Major modules Prescriptions & benefits, Health & Wellness and Nonprescription Items. It is a 15 members testing team including three lead testers and the manager. Worked on Nonprescription Items Module where the patent can register with his member number and Order the drug over online.

Responsibilities:

• Analyzed Business Requirements Documents to get better understanding of the system on both technical and business perspectives.
• Involved in the planning and testing of the Application.
• Designing and implementation of test cases.
• Involved in GUI Testing, Functional Testing and Regression testing of the Application.
• Executed SQL queries to check data table updates after test execution.
• Generated reports and graphs to analyze the test results.
• Performed manual testing of the application functionality.
• Used Test Director as bug tracking tool to centralize the bugs and also to follow up the bug status.
• Involved in regression testing after each build release of the application.
• Participating in the team meetings to discuss the issues arising out of testing.

Environment:
Test Director, Oracle7i, SQL*plus, .net, Win2K/XP/Me/98 with IE 6.0/SP1/SP2, Netscape 8.0, Firefox.
Education:

B.Sc from Confidential University
Post Graduation diploma in Computer Applications