SUMMARY:

• Over 6 years of varied experience in Information Technology industry with vast experience in Quality assurance, software testing in Web-based, Client-Server and Data Warehouse applications.
• Strong knowledge in full Software Development Life Cycle (SDLC), and STLC
• Experience of working in HealthCare, Banking, Insurance, Financial and commercial applications
• Strong experience in developing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.
• Expertise in defining creating, documenting, verifying and executing test cases and work with development team to resolve product issues, create basic test plan and perform Black box testing, Functional testing, Integration testing, Performance, User Acceptance testing.
• Documented Test Documents Using MS Office Tools - Word, Excel, and Power Point.
• Proficient in the use of Mercury Interactive's Test Director, Quality center, Win Runner, QTP, Load Runner, and SDLC methodologies in the testing of applications developed through the use of such tools as Oracle, XML, HTML, UNIX, JAVA applications
• Adept in iterative software development processes like Rational Unified Process.
• Extensive working knowledge on UNIX and (Ksh) Korn Shell Scripting
• Hands on experience in Oracle RDBMS/SQL Server/MS access and Backend testing using SQL scripts
• Involved in writing and enhancing script such as TSL, VBScript.
• Extensive working knowledge of manual testing on VB.NET, Java and ASP.NET object oriented software platforms.
• Experience with working on FIX, TIBCO protocols along with SOAP
• Experienced in documenting requirements, drafting test cases and test scripts.
• Used Test Director and Quality Center to track and analyze defects.
• Expertise problem solving skills with strong written, verbal and documenting skills.
• Team Player with the ability to communicate effectively in whole Project Life cycle and general testing methodologies

TECHNICAL SKILLS:

Testing Tools: Test Director 7.6/8.2/ 9.0, Quality Center 8.2/9.0, Win Runner 7/7.6, Quick Test Professional 8.2/9.0, Load Runner, Test Manager, Rational Clear Quest PVCS Tracker
Test Scripting: TSL, VBScript, Java Script, UNIX Korn shell scripts
Languages: C, C++, Java, .NET, SQL
RDBMS/tools: Oracle 9i/8i, SQL Server 2000/2005 and MS Access, Toad
Web Technologies: HTML, XML, JSP, ASP, VBScript.
Operating System: UNIX, Windows (NT/2000/XP), MSDOS.
Others: TIBCO, FIX, SOAP, MS office suite

EDUCATION:

Master's in Information systems
Bachelor's in Computer Science

Confidential, IL Nov '08 - Present
QA Tester

FMS - Finance Management System: FMS is a financial process management system for the various direct sales associates of the bank. Bank's has their associates/dealers which are authorized to process finance application. System is the combination of customer relationship management (CRM), finance record maintenance at associate side and communication with Bank. This is a combination of .net windows application and asp.net web application.

Responsibilities:

• Analyzed, tested, and performed ambiguity reviews of businessrequirements and functional specification documents
• Updated the test plans according to the modification requests.
• Prepared and executed the test cases to validate the functionality.
• Logged, tracked, and verified resolution of system and specification defects
• Established QA standards, processes and procedures.
• Developed test case planning, design, development and execution; test results analysis and reporting; defect management; and quality metrics.
• Performed manual and automated testing methodologies, including data driven test design
• Written Integration test scripts to integrate different components and validate the flow of the combined components
• Used of Mercury test automation tools and scripting languages.
• Used QTP to begin automating the regression smoke testing performed at the start of every build
• Used Database Checkpoints in QTP to verify whether our application is getting the same data from the database.
• Created Synchronization points and Check Points in QTP to synchronize the Test Script to the Application speed and Check the functionality of the application
• Worked exclusively on UNIX environment to build and install the packages on test environment.
• Created UNIX Korn shell scripts to simplify the generic testing procedures on test servers.
• Experience developing SQL queries by TOAD and using different Joins on multiple tables to perform Backend Testing
• Involved in database testing by writing and executing SQL queries to ensure that data entered has been uploaded correctly into the database
• Responsible for thorough SQL code testing to make sure the code is bug free, maintained the users logs and made sure there are no bugs present in them
• Maintained Test plans, Test cases and defects in Quality Center.
• Monitored Quality center to close the bugs/cases as and when developers fixed the bugs

Environment: Quality center9.0, QTP 9.0, UNIX, XML, VB scripts, HTML, Visio, .NET, ASP.NET, Oracle9i, TOAD, Windows NT/XP, IE.

Confidential, Kansas City, MO Jan'08 to Nov' 08
Senior QA Tester

Confidential, offers a wide range of tax and financial services; including Online tax preparation, mortgages and investment services, through various affiliates and franchisees. It offers services both online and through various H & R Block Nation Wide Offices. This application consisted of three thousand web pages. Three different groups tested the application, Federal Testing group, States Testing group, Non-Tax Testing group. I was involved in Non-tax testing group.

Responsibilities:

• Studied and analyzed the Functional Requirements Specifications and System Design Specifications and interacted with developers for changes in the requirements.
• Evaluated and prepared Cost Vs usability analysis report to choose the automated testing tool.
• Designed and developed detail Test Plan and Test Cases using functional requirements for my group. Implemented the testing life cycle in Quality center
• Extensively performed Unit Testing on C, C++, and Java Code of the applications.
• Wrote Korn scripts in UNIX and LINUX environment to verify the remote loading process using Fsecure, Ssh, Rsh shell commands
• Participated in Requirement meetings (RSD) and Detail Design meetings(DDD) to understand the functional requirements of the application so as to come up with test scenarios, test flow and test procedures.
• Emphasis on integration, system and regression testing of Java based applications
• Generated automated test scripts using QTP for Function and Regression testing
• Prepared test scripts using QTP with checkpoints using regular expressions for handling windows with different names.
• Parameterized data using Data Driven Testing for Test Script reusability across various test Module
• Developed VB scripts in QTP to perform end to end testing and created a set of re-usable scripts
• Used Load Runner for the performance, load testing of the applications.
• Used TIBCO for exchanging documents and information through SOAP over internet
• Generated the detailed reports of the Bugs, Pass-Fail report and Assigned defects using H & R Block Error Tracking Software and also Quality center 8.2
• Tested the broken links of the web application of H & R Block through Linkbot Pro.
• Developed UNIX Korn Shell scripts to run various utilities for the scheduled batch processes in production
• Used Quality center for execution of requirement management planning, defects tracking, error logging and bug reporting.
• Involved in Validating PL/SQL procedures, functions triggers and monitoring logs and users
• Wrote SQL queries and batch programs to test validity of database contents
• Worked with development team to ensure testing issues are resolved on the basis of using defect reports.
• Validates automated notification of Emails, using UNIX shell script, to the users in case of failure in the process from time to time

Environment:C, C++, Java, Java script, VB script, SQL server, PL/ SQL, Linux, Unix, XML, IIS, MS Office, Visio, Windows 2000/XP, Quality Center8.2, Load Runner and QTP 8.2,

Confidential, New Providence, NJ. Sept'06 - Dec'07
QA Tester

Confidential, savings bank offers various financial services all over New Jersey. Online banking system allows customers to access account details, pay bills and transfer funds on the web and over phone. Customers can find the information about loans and credit cards using the web site application. I was involved in credit card processing application as tester to test the application.

Responsibilities:

• Test cases were developed from the requirements gathered through Design document.
• Involved in creating and customization of projects and users using Quality Center.
• Prepared the Test Cases, Test plans, Test procedures, Test Reports based on the functional specifications.
• Deeply involved in all aspects of product development from conception to deployment.
• Used Quality Center to conduct the Functional testing of the intranet/extranet websites
• Performedsystem integration testing according to the integration test plans
• Creating reports for higher management on performance test results. Developed various reports and metrics to measure and track testing effort through Quality Center
• Extensively involved in UNIX shell scripting for writing Wrapper scripts, SQL Execution scripts in ETL processes
• Used File Transfer Protocol and worked extensively on FIX to move the developed code from development region to the QA region for testing the process
• Extensively used Perl scripting for UNIX environment variables in various Ksh scripts which were specified according to the company requirement
• Tested the functionality for Account Verification process giving contact role and verified on field status
• Experienced with performance tuning of SQL statements on oracle database.
• Performed Positive Testing and Negative testing both manually and using tools according to test plans and test scenarios in Quality center
• Used SQL queries were to retrieve data from tables and to perform Back-End testing.
• Mercury Quality Center was used to perform bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Coordinating between different user groups, other areas of application, teams and individuals.

Environment: Quality Center8.0, Perl, UNIX, FTP, FIX, Oracle, SQL, Windows 2000, Java, Java Script, XML, HTML.

Confidential, Eden Prairie, MNNov'05 - Aug'06
QA Engineer

The Trend Forest Model (TFM) is an application used to calculate and forecast health cost trends based on claims and membership data. The TFM system accepts a variety of input data files containing health care claims and membership information. The system performs a series of calculations on the input data, resulting in a comprehensive catalog of historical and forecast trends of health care costs overtime. The system will also include special regression calculations to regress and analyze claims data. A system administrator also known as super user loads claims data, member data, and other data into the TFM system. The system processes the loaded data according to the preferences maintained by the super user and the resulting health cost trend calculations are then made to end users through various online reports that can be downloaded to user's local machines.

Responsibilities:

• Wrote module level test plans, system level test plans, test cases, analyzed results, tracked software defects and involved in BRD's and SRD's design meetings.
• Installing and configuring Test Manager over the network
• Administering, customizing, and maintaining the Test Manager environment
• Creating, modifying and maintaining user's groups and profiles
• Managed Project requirements and tractability using Test Manager
• Involved Manually testing the application under test (AUT)
• Developed, implemented and executed test methodologies and plans to ensure software product quality.
• Created Test Plans, Test Cases and Test Scripts for some of the modules of the application under test (AUT) using Test Manager.
• Involved in testing Microsoft Suite Applications ( vb.net, SQL)
• Performed Positive testing and Negative testing according to test plans and test scenarios.
• Executed basic SQLqueries, produced periodic bug reports to QA, development, product Management and technical support through out the development cycle.
• Defining and performing the Test strategies and associated scripts for the verification and validation of the application and ensuring that it meets all defined business requirements and associated functionality.
• Provided the management with test metrics, reports, and schedules as necessary and participated in the design walkthroughs and meetings.
• Created the strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required conducting the effort.
• Performed database testingusing SQL queries
• Documented the Daily DefectsStatus with the help of QA Metrics.
• Worked on the continuous improvement of QA Process by reviewing and evaluating existing practices with standard testing guidelines.
• Customize and Supervise Test Manager for defect reporting and tracking of all projects.
• Worked according to the HIPAA principles policies of the health care claims processing of the company.

Environment: Rational Requisite Pro, Rational Test Manager, SQA Basic, Rational Robot, Clear Quest, Clear case, Rational Site Check, MQ Series, Web logic, Java, J2EE, XML, Oracle, UNIX, Windows NT/00

This application is developed for field agents to calculate insurance rates for the customers based on the data given by them. Assets, shares, credit and mortgages, bank balances, funds and interest from mutual funds and methods of payment information are collected from the customer. Data from the family members will also be collected if the customer requires the insurance from them. Application will calculate the premium, cash value and benefit amount.

Responsibilities:

• Developed test related documents including Test Plans, Test Procedures and Test Cases
• Conducted Acceptance, Regression, Functional, Performance testing.
• Performed Manual testing using test data from Excel files
• Collected test data to formulate data-driven test scripts in TSL and Documented the Regression results and metrics in Win Runner for review
• Performed browser compatibility testing on different versions and data validations for all reports
• Interacted with Software developers, customers and operations personnel to clarify designissues and integration issues.
• Write SQL Query to extract data from various database tables for database validation.
• Planned and executed Functional tests on the product using Test Director.
• Parameterize the constant values using Win Runner for scenarios requiring multiple input data.
• Involved in mapping non standard objects to standard classes in Win Runner
• Extensively used Win Runner Check points (Object Property, text, bitmap and database) to check the functional features of application under test (AUT).
• Involved in updating GUI Map with every new release by adding new objects, changing the object names and properties and merging old and new GUI maps in Win Runner
• Tracked and Reported Defects using Remedy (Action Request System).
• Version Control and build management using PVCS
• Defects were tracked using Test Director to analyze the variation between the expected and actual results
• Follow up with developers on Defects Status on a daily basis.

Environment:Oracle, VB, Java, Java Script, UNIX, HTML, ASP, C++, Windows NT, Win Runner7.0, Test Director 7.0, Browsers: IE, Netscape Navigator

Confidential, TX Jan'03 to Dec'04
QA Engineer

The project was involved in customization and testing the functionality of the website of Clear Channel communication which is a radio & television broadcasting company with outdoor advertising also involved.

Responsibilities:

• Reviewed Business Requirement Documents and the Technical Specification.
• Involved in performing manual testing on Guiding and Rating module, billing, sub-module for Billing.
• Involved in Test Plans & Wrote Manual as well as Automated Test cases based on functional requirements and system requirement document
• Performed functional, integration, regression testing, data validation testing, and analysis of results, defect tracking, defect reporting and documentation
• Performed user acceptance test (UAT) on the communications website.
• Created and modified the GUI map Editor, Creating data driven tests, Error handling and Debugging the Scripts using Win runner
• Performed Cross-Browser Testing on Netscape & Internet Explorer and Compare the Results by running Parallel tests.
• Regression testing of the application by automating TSL scripts Win runner
• Wrote and Executed SQL queries to perform backend testing.
• Created test data to meet test data requirements and configure the testing environment, created logs by using test director.
• Tracked bugs and created reports in Test director.
• Involved in creating test procedures, test cases, test plan development and execution.
• Gave valuable input in terms of Modification Requests and Enhancement Requests.

Environment:WindowsNT/2K, ASP.NET, Oracle, Windows NT/2000, IE, Win Runner6.x, Test Director7.2