Professional Objective: Seeking a project management, business analyst, or QA team lead position in information technology.

Employment Experience:

Test Lead / Test Coordinator. Confidential, Indiana July 2011 to November 2011.

• Worked with business, IT, and QA to effectively test Eli Lilly medical, statistical, and healthcare applications.
• Provided test preparation, planning, and documentation including test plans, requirements review, team decisions, and other relevant documents for the DNA Sample Management project.
• Reviewed and provided expertise in the setup and configuration of testing hardware systems.
• Quality Center administrator for the DNA project.
• Provided test status reports to project management and team members.
• Assisted the GRD project to ensure correct data flow to the DNA application.
• Assisted in test script development and execution for the FACTS project.
• Trained in Good Manufacturing Practices.

Test Coordinator. Confidential,Buffalo New York. February 2011 to March 2011.

• Coordinated testing for large distributed systems including, Unit, System, Smoke, Performance, and Integration.
• Led team meetings for business, technical, and testing groups.
• Identified test resources: test data regions, servers, personnel, software, and tools.
• Defined exit/entrance criteria.
• Coordinated the testing of non-functional requirements.
• Coordinated test data development: data integrity, reuse, availability, planning, execution, and defects.
• Acted as the test escalation point.
• Provided daily and weekly status report to senior management.
• Created Master Test Plan and Testing Project Plan using MS-Project.

Lead Quality Assurance Analyst. Confidential, Columbus Ohio. November 2010 to February 2011.

• Led testing effort to test the migration of a legacy system to SAP and Oracle Point of Sale applications for online, legacy, mobile, and Point of Sale.
• Test coordinator for Point of Sale software and hardware.
• Coordinated resources from lines of business, off shore, and interns to provide multiple project testing coverage.
• Provided recommendations during release and defect status meetings.
• Worked with Business Analysts, Project Management Office, and testers to define testing deliverables.
• Worked with testers to identify transaction defects using HP-Quality Center and Quick Test Pro.
• Coordinated efforts to identify security network issues using QTP.
• Managed build dates, tax updates, and promotional updates.
• Managed and scheduled testing resources.
• Analyzed requirements from business and technical groups and provided written testing coverage needs.
• Worked with finance and business on Statement of Work for development and testing efforts.

Quality Assurance Project Manager. Confidential,Birmingham Alabama. August 2010 to October 2010.

• Provided Quality Assurance project management during design, build, and test of the Alnova banking system.
• Provided subject matter expertise for testing efforts for online banking, legacy, credit cards, wealth management, deposits, and loans.
• Provided capacity planning using MS-Project and internal applications for the bank.
• Worked with Change and Release management to define processes.
• Managed testing tasks in order to comprehensively test sub systems and the complete Alnova system.
• Provided business requirements analysis to each line of business within BBVA Compass.
• Worked with line of business to define User Acceptance testing and estimate resource needs.
• Developed and managed project schedules using MS Project for the Project Management Office.
• Identified and documented system performance and reliability issues.
• Provided weekly status to senior level bank officials which included resource estimates.
• Advised senior management and bank officials on the procurement of testing tools.
• Vetted third party vendors to help in integration, system, and regression testing.

Business Analyst. Confidential,Miamisburg Ohio. February 2010 to August 2010.

• Provided leadership and direction to Software Tests Analysts in the United States, Europe, and Asia.
• Subject matter expert for medical, research, and funding projects.
• Provided informal business requirements as a business analyst.
• Organized and assigned testing tasks in order to comprehensively test whole systems.
• Led testers in unit, integration, system, regression and user acceptance testing.
• Monitored work and escalated problems.
• Worked with product, development, and testing groups to provide feedback on application design.
• Reviewed and collaborated on user requirements, user interface specifications, functional specifications, design documents, and test strategy documentation.
• Developed system level test plans and test cases for large size computer systems or sub-systems of large systems. Test cases were developed from requirements, specifications and information gathered from Software Engineers and Product Staff.
• Identified and document system performance and reliability issues.
• Provided status, including assessment of completeness of testing, to Project Manager, Technical Leaders, Functional Managers and others.
• Responsible for release to production environment.
• Advised management and Software Engineers on the appropriate use of other quality tools and techniques such as code reviews, code inspections, automated tools and other techniques.

Quality Assurance Analyst. Confidential, Cleveland Ohio. October 2009 to December 2009.

• Team Lead for automated testing of multiple banking settlement systems.
• Configured and used Quick Test Pro 10.0 to migrate data from Collection Engine (proprietary and SQL database) to Debit Gateway (Oracle). Debit Gateway is a web based application that settles payments for a majority of government agencies.
• Responsible for automation of manual tests for the Debit Gateway.
• Participated in document reviews, high level designs, and test strategies.
• Responsible for manual, automated, and parallel testing.

Quality Assurance Analyst. Confidential, Mayfield Ohio. July 2009 to September 2009.

• Lead Quality Assurance tester for the following projects:
• iSupplier and eProcurement Web based supplier interfaces with an Oracle database and Oracle Financials.
• Infrastructure Tested the ability to extract financial data from Oracle OBI EE (Data Warehouse) for multiple environments.
• Workers Compensation Web based application, with an Oracle database, that manages workers compensation claims and new government reporting requirements.
• Policy Number Expansion Tested Mainframe VSAM files that provided reporting data to Wall Street and corporate officers. The data is received from multiple financial applications throughout Progressive that are using different policy number lengths.
• Responsible for Quality Center Administration and configuration.
• Responsible for writing test approaches, requirements gathering, test reviews, test execution, defect tracking, and follow up.
• Worked with analysts from senior management to test and review data from the Oracle Business Intelligence cube’s.

Lead Quality Assurance Automation Analyst. Confidential, Mayfield Ohio. April 2008 to June 2009.

• Responsible for the initial configuration and setup of Quick Test Pro and Quality Center for several testing projects.
• Automated smoke and regression test scripts using Agile methods, Quality Center and Quick Test Pro.
• Led QA team members with requirements gathering, test approaches, use cases, and manual tests.
• Manually testing financial applications based on Oracle 11.5.10 and Oracle Financials (Contracts, Supplier, Payables, Purchasing).
• Manually tested PeopleSoft HR application that integrated with the online purchasing system used by internal employees and managers.
• Identified and documented business and technical requirements.
• Defined and documented test cases and test conditions for new or existing systems.
• Participated in requirements, design, and testing reviews.
• Reported and escalated issues, risks, and status to management and development teams.
• Collected and provided information for metric reporting.

Quality Assurance Analyst. Confidential, Strongsville Ohio. June 2007 to May 2008.

• Provided enterprise testing for a UNIX based application that generates Customer Billing Statements and Reports.
• Responsibilities included writing and executing complex test scripts to identify defects in statements and upstream data.
• Provided testing for the Global Treasury Management Customer Integration project that converts any bank file format to any bank file format. Formats included: ACH, Wire, Oracle, NACHA, SAP, PeopleSoft, BAI, and Fed Wire.
• Assisted Business Analyst and Project Manager to identify testing solutions for client server and mainframe applications.
• Participated as a project and production team member to define the client business requirements.
• Utilized Rational Clear Quest, RequisitePro, and Manual Tester.
• Created test approaches, test cases, and test scripts.
• Worked with Release Management and clients to ensure production readiness for new/enhanced systems.
• Provided leadership to define and establish the overall quality approach for the Application Portfolios and Line of Business.
• Defined requirements for test and release strategies through to project implementation.
• Reviewed project requirements for testability and reasonability.
• Reviewed results of the testing to ensure that requirements have been met and testing using industry practices.
• Engaged in the approval and review of Release, Component, SIT and UAT test plans.

Lead Analyst. Confidential, Ann Arbor Michigan. March 2007 to May 2007.

• Analyzed and determined proper testing procedures/processes for testing both hardware and software.
• Analyzed Domino’s defined solutions for Usability, Functionality, and Testability.
• Made recommendations for improving Usability and Functionality.
• Tested new software development from engineering to validate functionality.
• Troubleshooted testing problems, software and hardware defects.
• Validated fixes to defects and bugs.
• Automated individual test scripts for replay on new releases.
• Documented useable processes for implementing hardware and software Quick Fixes.
• Worked with Integration Build Teams to manage developer and production software releases.

Quality Assurance Analyst / Systems Consultant. Confidential, Windsor Canada. October 2002 to April 2007.

• Managed testing team for unit, system and integration testing in a client/server/web application.
• Administrated Windows based testing lab.
• Provided consulting services for customizable instant messaging software.
• Responsible for new sales initiatives and technical presentations.
• Provided on site technical support for customers in Michigan.

Quality Assurance Analyst. Confidential, Farmington Hills, Michigan. October 2000 to October 2002.

• Managed, designed, deployed, and administered Testing and Integration Center lab incorporating Windows, Solaris, HP-UX, AIX, and Linux.
• Performed manual and automated testing of product and suite integration for Compuware’s worldwide labs.
  Developed test plans and test cases using QA Center.
• Engaged QA, Development, and User community in the Software Development Life Cycle (SDLC).
• Configured automated scripts to run against I.I.S., Exchange, Oracle, and application servers.
• Tested web applications with mainframe and client server connectivity.
• Provided on site technical support for customers in North America.
• Installation Assurance Training. Interviewed potential candidates, developed training material, schedules, coordinating training facilities, and procured hardware. Trained engineers on Compuware products and integration.

Systems Engineer. Confidential, Farmington Hills, Michigan. October 1998 to October 2000.

• Provided superior pre and post sales support for customers in North America and Europe.
• Provided software product consultation, installation, and follow up for North American customers. Products included QA Center, Vantage, Optimal, and NuMega. These applications monitored Oracle, PeopleSoft, BAAN, and other databases,
• Performed beta testing of product and suite integration for worldwide development labs.
• Deployed products for internal use on Compuware systems worldwide.
• Responsible for the largest single product software sale and implementation.
• Trained new hires, account managers, and Professional Services engineers.

Server / Desktop Lead. Confidential, Farmington Hills, Michigan. October 1997 to October 1998.

• Managed Server/Desktop group that provided LAN/WAN connectivity, software deployment, server builds, and administration for twenty-four sites in North America.
• Interviewed and trained new hires.

Education:Confidential

Skills and Abilities:
Alnova banking systems.
Oracle Financials including Contracts, Supplier, Payables, and Purchasing.
Oracle Business Intelligence Suite.
Oracle Point of Sale. Mobile Point of Sales Devices.
Microsoft SQL 7 2000, CRM, Office, Project 2007, ProChain Enterprise, Exchange, Lotus Notes 6.5 and 7.0, People Soft, and Clarity.
Decision Cast 12.0, TOAD for Oracle 9.5 and 10.2.
HP Quality Center 10.0 and Quick Test Pro 10.0.
Compuware Vantage, QA Center, and Track Record.
Rational RequisitePro, Manual Tester, and ClearQuest.
Understand the Agile and waterfall methodology, version control, SharePoint, and FORMS.
LAN/WAN topography and connectivity.
Excellent interpersonal, written, and verbal skills.
Strong troubleshooting skills.
Comfortable and compelling in technical presentations.
Ability to travel unconditionally.
Able to read, write, and speak Spanish.

Honors and Activities:
Northeast Ohio Komen Race for the Cure, Operations committee, volunteer, and participant, Michigan and Ohio 2001-2010.
Habitat for Humanity- Built homes in Royal Oak Township (2003) and Pontiac (2004, 2005, 2006, 2007) Michigan.
South Oakland Homeless Coalition- provided counseling and assistance to those in need.
President, National Association of Pilgrim Fellowship. Lathrup Village Michigan.