Profile:

Over 10+ years of experience in the Information Technology Industry with emphasis on Software Testing of Web based applications and Mainframe applications. Extensive experience in Black box andWhite-box testing with experience in Unit, Functional, Integration, Regression, System, and User Acceptance Testing. Strong knowledge of QA Principles, QA Process, Use Cases, and Software Development Life Cycle.

Skills:

• Proficient in writing Test Plans, Test Strategies, Test Scripts, Test Scenarios and Test Cases for both Manual and Automated Testing.
• In-depth knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Analyzed the Business process specifications, User test cases, and User Interface specification documents
• Experience with Quick Test Pro automated test tool.
• Proficient in using Quality Center, TestDirector for Test Analysis, Test Planning, Test Designing, Test Execution, Defect Tracking and Test Evaluation.
• Proficient in Defect Reporting and Tracking with Quality Center, Test Director and Rational Clear Quest.
• Experience in testing Backend and Database using SQL queries.
• Experience in Version Control and Configuration Management tools such as PVCS and Microsoft Visual SourceSafe.
• Dynamic and assertive team player with a strong inclination to improve and optimize process development and implementation.
• Excellent Documentation, Management and Presentation skills for the complete QA Project Team including Test Plan, Test Case Specs, Test Case Matrix and Defect Reports.
• Possess strong interpersonal skills, communication and presentation skills with the ability to interact with people at all levels.
  

Educational Profile:

Masters of Science in Information Systems
Bachelor of Engineering (BE) in Electrical and Electronics Engineering

Technical Cognizance:

Operating Systems : Windows XP, NT, 2000, Guardian and UNIX.
Languages : C, C++, Java, COBOL, SCOBOL,PL/SQL, Visual Basic.
Databases : DB2, Oracle 9i, 10g, Non-Stop SQL/MP, Ms-Access, SQL Server 7.0
Tools and Utilities : VISUAL INSPECT, PVCS, MS Visual Source Safe
Testing Tools : Quality Center 10, Test Director 8.0, Quick Test Pro 10.0,
Rational ClearQuest

Project Summary:

Project # 1

Confidential,Eli Lilly, PA Feb 10 Till Date

Role: QA Analyst

Eli Lilly is one of the leading pharmaceuticals company providing Diabetics, Cardiovascular, Oncology and several other drugs to patients. Lilly PatientOne application based on Siebel eService Portal is used by Clinic Contacts of Health Care Providers (HCP) for submitting Case requests for Patient Assistance Programs for Oncology drug treatments. Clinic contacts can register patient details and track the status of their submitted case requests for assistance. Patient’s insurance, income, Federal Poverty Level (FPL) check, background details are validated by CSR’s. Order for drug shipment is submitted by CSR in Siebel application for approved patients. The status of created and shipped orders is tracked in this portal by Clinic Contacts. Re-fill order of drugs can be submitted through the portal for qualified patients approved by the Assistance Program.

Key responsibilities:

• Analyzed business requirements and Technical designs and provided feedback from QA perspective.
• Gathered test input data that included pre-conditions, test input and test result data.
• Prepared Test Plan and Test Cases based on Functional Requirements Specifications document.
• Performed Ad-Hoc Testing, Integration Testing and System testing.
• Performed extensive backend testing using SQL queries to check data integrity.
• Tested the functionality of the application under various operational conditions (such as FPL calculation based on patients income & household, Refill Order validation, Case Status and Order Status tracking ) to confirm the application\'s compliance with business requirements.
• Always met the deadline when required to perform Regression Testing and multi-browser Testing.
• Worked extensively in testing boundary value coverage to ensure functionality of the application worked as expected.
• Created and executed test scripts using Mercury’s Quick Test Professional 10.0
• Used Quality Center 10.0 for maintaining requirements and maintained the Traceability matrix between the requirements and Test cases.
• Handled the Defect Management process effectively by coordinating with the Testers and the developers on a timely basis.
• Acted as coordinator between development and QA team.
• Arranged weekly QA meetings to resolve any testing issues.
• Attended meetings to fix the bugs and to know the functionality and flow of the application
• Conduct validation and verification of bug fixes.
• Provided management with metrics, reports and participated in code walk-through meetings.
• Participated in User acceptance testing.
• Generated daily and weekly status reports for management on test execution coverage.
• Prepared knowledge transfer documents and conducted knowledge sharing sessions with all testing teams.

Environment:

User Interface: Siebel 7.8, Siebel eService Application Portal
Database : Oracle 10g
Testing Tools: Quality Center 10.0, QTP 10.0

Project # 2

Confidential, Lexis Nexis, OH Mar 07 Jan 10

Role: QA Analyst

Lexis Nexis is the market leader in providing informative and service solutions to a wide range of professionals in the legal, risk management, corporate, government, law enforcement, accounting and academic markets. Lead Opportunity tracker (LOT) is an online application used by the Field Sales Representatives to track and update the sales leads assigned to them. District Managers use LOT to track the leads assigned to the Field Sales Reps reporting under them.

Key responsibilities:

• Understood the business knowledge of the system and the external systems.
• Identified Test requirements based on business requirements.
• Reviewed Functional Requirements Specifications and created test scenarios and test cases based on functional requirements.
• Involved in Requirement Decomposition and developed manual test cases based on them.
• Performed Integration Testing, System testing and User Acceptance testing.
• Worked in Agile environment with frequently changing requirements and performed Regression testing for multiple functionalities (zip code match, security access privilege).
• Performed database testing using SQL queries.
• Executed test scripts in Mercury’s Quick Test Professional 9.0
• Involved in the creation and verification of GUI, Bitmap, and Text, Database checkpoints and URL Links of the application.
• Used Quality Center 9.0 for maintaining requirements and conducted validation and verification of bug fixes.
• Tracked and reported Defects efficiently in the Quality Center.
• Participated in Defect resolution meetings between QA team and Developers and handled defects efficiently based upon priority.
• Coordinated the entire testing process between developers and QA team.
• Tested changes and new features in the development code assisting development team to implement new functionalities with greater stability.
• Documented the tasks performed for future reference to guide team members.

Environment:

User Interface: ASP.NET, Siebel 7.5
Database : Oracle 10g
Testing Tools: Quality Center 9.0, QTP 9.0

Project # 3

Confidential,Atlantic Broadband, MA Apr 05 Feb 07

Role: Test Analyst

Atlantic Broadband is one of the leading providers of entertainment, information and communications services to over 285,000 customers in four operating regions in the US. The company offers best value to its customers through their digital broadband network by providing variety of packages to suit their needs. The launch of \'eServices\', the provider’s online ordering tool, will facilitate acceleration in customer activations and reduce demand placed on the call centers.

Key responsibilities:

• Understood Functional Requirements from Functional Design document and Data maps.
• Analyzed business requirements in order to create and execute test plans.
• Designed Test cases for Integration, System and Regression Testing.
• Managed the QA Life Cycle in Test Director
• Conducted Risk-based tests to verify key functions of the application in order to crunch release schedules.
• Performed detailed Functional Testing, GUI Testing for checking functionality, security during various phases of the development of the online application
• Performed Sanity, Integration, System and Regression testing.
• Worked closely with Developers and Business Analysts and participated in the product design process including specification and other document reviewing activities.
• Prepared Requirements Traceability matrix.
• Tracked Defects and organized issue meetings between development and QA team.
• Interacted with developers, when required to explain software bugs and re-tested the fixed issues.

Environment:

User Interface : J2EE
Database : Oracle 9i
Testing Tools : Test Director 8.0

Project # 4

Confidential,Target Corporation, MN May 2003 Mar 2005

Role: Test Engineer
Target is the one of the largest general retailer selling gift cards in the United States. Customers purchase gift cards and during redemption, the value of transaction is deducted from the account and remaining balance/history details are relayed back to the application.
Key responsibilities:

• Collected the software requirements and specifications.
• Developed test cases for Manual Testing with dependencies, pre and post conditions, and sequence of execution, expected results and other details for execution.
• Performed Regression testing as a part of the bug fixing phase/ build verification to test the effects of the newly introduced changes in the system on the unchanged integrated code.
• Analyzed and fixed the bugs with the program after extracting the business needs using Revine and Test Coverage Analyzer was used for verifying the percentage of code tested to ensure adequate testing had been performed on the product.
• Execution of test scripts on combination of various browsers and OS as per the agreed Bowser/OS compatibility matrix.
• Modified and maintained test cases due to changes in the requirements
• Detected bugs and classified them based on the severity and reported them on Rational Clear Quest

Environment:

Hardware : Tandem S7000, K 10000, K200 Mainframes
Database : Non-stop SQL/MP
Testing Tools: Test Coverage Analyzer, Rational Clear Quest

Project # 5

Confidential, Target Corporation, India May 2002 Apr 2003

Role: Software Engineer

Target is one of the largest retailers in the United States. The Guest Derived Data Project includes creation of tables containing summarized information for marketable customer’s purchase history, credit accounts, geographic data and customer/ company interaction data. The data was used by the marketing department to forecast and promote sales. C++ programs were used to load the summary tables initially, as well as update the tables on an ongoing basis.

Key responsibilities:

• Design, Preparation of program specifications, Coding, preparation of Unit Test Plan, Unit Testing and Integration Testing.
• Analyzed the data element from the database repository for analyzing; using Data Loader and generating the final inspection report; using Candidate Tracker to review the overall process of the development programs
• Analyzed and fixed the bugs with the program after extracting the business needs using Revine and Test Coverage Analyzer was used for verifying the percentage of code tested.
• Utilized the Testor tool to call and re-run Stored procedures and also modified the existing Stored procedures

Environment:

Hardware : Tandem S7000, K 10000, K200 Mainframes
Database : Non-stop SQL/MP
Testing Tools : Test Coverage Analyzer, Testor, MS Excel
Special Software: Tandem Development Suite, Data Loader, Candidate Tracker, Revine