Summary
Results-driven QA engineer with consistent success collaborating with team members to produce high-quality software. Specialized in writing and executing test requirements, test plans and test cases including creation of automated tests using Selenium. Excel at problem solving and prioritizing to meet deadlines. Experienced working in a variety of development environments and methodologies including Agile Scrum and Waterfall.
Core Competencies:

• Test Plans & Test Cases
• eCommerce & Social Media
• Mobile and Healthcare Applications
• Interactive Technologies
• SDLC & Agile Scrum Methodology
• Test Environments & Release Control
• Automated Testing
• Database Validation
• Performance Testing
  

Technical Proficiencies
Operating Systems: Solaris, Linux, HP-UX, Windows
Languages: Java, C/C++, Visual Basic, PL/SQL, HTML, XML
Applications: MS Office, Lotus Notes, Starteam, Ruby Service Center, Tracker, Integrity Manager, GetAccess, Putty, Autosys, Cybermation, Toad, Team Track, CVS, Vignette, Content Editor, Collaborate, SharePoint, MS Project, ILOG, Quality Center, Informatica Rules Engine, Apache Bench, Siege, Mantis, Radiant CMS, WinScp, Jira/Greenhopper, Bugzilla
Application Servers: Weblogic, Websphere, IIS, Mongrel, Apache Tomcat
Databases: SQL Server, Oracle 11g, PostgreSQL
QA Automation Tools: Selenium, QTP, LoadRunner

Professional Experience
Confidential, (Burlington, MA) 1/2012 – Present
Global provider of communications equipment, web and mobile-based information technology services.
Senior/Lead QA Engineer
Member of Scrum team developing systems and applications to support ad serving and affiliate campaign management in the Location Point Advertising group.
Key Achievements:

• Create manual test plans and test cases including component integration testing, UI and database validation and regression testing, using Quality Center and Jira.
• Create automated tests using Selenium including UI and API functionality and database validation.
• Participate in all Scrum processes including sprint planning, daily stand-ups, reviews and product demonstrations.
• Collaborate with developers to ensure design of features in line with specifications and acceptance criteria; resolve defects and prioritize backlog.
• Platform and technologies used include Java, Linux, AJAX, JavaScript, .NET, SQL Server/Manager, SVN, Selenium, Quality Center and Jira.

Confidential, (Andover, MA) 1/2010 – 12/2011
eCommerce website for publishers and writers including a social media-based community for learning.
Lead Quality Assurance Engineer/Manager
Hands-on manager leading QA team in testing website application using open source tools.
Key Achievements:

• Created solid testing framework for black box/white box, integration and regression testing.
• Drove test execution within fast-paced, Agile Scum development environment.
• Developed, maintained and approved quality related processes to continually improve performance.
• Tested all components within certification process for front-end, middle tier and back-end including UI and cross-browser testing (IE, Firefox, Safari, Chrome) and Web application testing.
• Wrote, maintained and executed automated regression tests using Selenium and Java Eclipse IDE on existing and newly introduced functionality, database verification, Web beacon and Web analytics engine testing, search engine optimization, mobile applications and API testing.
• Platform and technologies used included Pearl, Ruby and Java codebase on Unix OS with Apache Web servers, Apache Tomcat/Mongrel application servers, and Postgres database.

Confidential,(Boston, MA) 8/2009 – 1/2010
Leading national telehealth company providing state-of-the-art web solutions.
Quality Assurance Manager (Consultant)
Cross-functional team member delivering a best-in-class healthcare product using Web, digital telephony and the latest interactive technologies.
Key Achievements:

• Ensured QA processes were executed throughout the software development life cycle including development of test plans and test cases using Agile Scrum methodology.
• Performed functional, regression and integration testing; supported UAT planning and execution.
• Maintained the QA environment including troubleshooting of quality issues.
• Collaborated with developers to turn test scenarios into automated test cases using QTP.
• Platform and technologies used included Windows, Weblogic application servers running .NET with Oracle database; Quality Center and CVS.

Confidential, (Boston, MA) 2/2007 – 6/2009
Provider of third-party packaged software applications for the healthcare management industry.
Project Manager/Senior QA Engineer
Key Achievements:

• Ensured timely delivery of project deliverables of custom enhancements including converting business requirements into technical specifications and managing all project phases.
• Contributed as subject matter expert for custom enhancements of TriZetto’s Clinical CareAdvance application including client requirements and workflow management.
• Tested all product enhancements via systematic tests to ensure a defect free, best in class product; testing included functional, regression and ad-hoc testing of licensed and hosted applications.
• Collaborated with cross-functional teams to define processes and author and refine test cases.

Confidential,(Boston, MA) 4/2004 – 11/2006
Quality Assurance Engineer
Key Achievements:

• Generated test plans including test scenarios, test environments, system configurations and entrance/exit criteria.
• Expedited resolution of software and environment issues including testing of emergency hotfixes, enhancements, patches, usability and reliability testing for Web-based Java applications.
• Evaluated test results for accuracy and completeness in both UNIX and Windows environments.
• Established bug reporting procedures and tracked reported issues through resolution.
• Provided Level 2 technical support to customers and internal teams.
• Managed daily batch processing and operations including assistance with production environment to ensure high availability of applications.
• Assisted in creating and administering technical support lab using Weblogic application servers, bulk loaders and Oracle 9i on UNIX servers.
• Transferred knowledge to production team including debugging and resolution of technical issues.

Education, Training & Memberships

• B.S., Computer Science